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Written Question
Loneliness: Cost of Living
Wednesday 13th September 2023

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what assessment her Department has made of the potential impact of increases in the cost-of-living on trends in the level of social isolation; and whether her Department is taking steps to help tackle social isolation.

Answered by Stuart Andrew - Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

Many people experience loneliness and social isolation, and the government is committed to building a more connected society, where everyone is able to build meaningful relationships. Having strong social relationships plays an important role in our physical and mental wellbeing, and government, local councils, health systems and voluntary and community sector organisations all have an important role to play in tackling loneliness.

The Community Life Survey, which the department publishes annually, measures loneliness and collects data on people’s social interactions and support networks. Last year we also published research into the factors associated with loneliness in adults, and found that being on a lower income or unemployed was a contributing factor. We also engage regularly with stakeholders like the Jo Cox Foundation, who are monitoring the impact of cost of living pressures on individuals and charities providing services that aim to reduce loneliness.

The Department for Culture, Media and Sport is also delivering the ‘Know Your Neighbourhood Fund’ to boost volunteering and reduce loneliness in 27 disadvantaged areas across England. The £30 million fund will create thousands of opportunities to bring people together, allow them to develop skills, build relationships and feel more connected to their community.

As announced at the Spring Budget, the department is also delivering a £101.5 million package of support for charities and community organisations in England. As part of this, the £76 million Community Organisations Cost of Living Fund is currently open until 16 October 2023 for applications from frontline organisations, including those that tackle social isolation, that are seeing increased demand for their services and increased delivery costs because of cost of living pressures.


Written Question
Social Media: Mental Health
Thursday 8th December 2022

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps her Department is taking to regulate social media algorithms to reduce user exposure to (a) self-harm and (b) suicide-related content.

Answered by Paul Scully

Under the Online Safety Bill, all platforms will need to undertake risk assessments for illegal content and content that is harmful to children. This will ensure they understand the risks associated with their services, including in relation to their algorithms. They will then need to put in place proportionate systems and processes to mitigate these risks.

Platforms that are likely to be accessed by children will need to fulfil these duties in relation to harmful content and activity, including legal self-harm and suicide content. Assisting suicide has also been designated as a priority offence in the Bill, so all platforms will be required to take proactive steps to tackle this type of illegal content. The government will also bring forward a new self-harm offence. Companies will therefore need to remove communications that intentionally encourage or assist self-harm.

The largest platforms will also have a duty to offer all adult users tools to reduce their exposure to certain kinds of legal content. On 29 November the government announced its intention for these tools to apply to legal self-harm and suicide content. These tools could include the option of switching off algorithmically recommended content.


Written Question
Digital Technology and Internet
Friday 15th July 2022

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, whether she is taking steps with Cabinet colleagues to help tackle (a) digital exclusion and (b) inability to afford a sufficient, private and secure internet connection to meet essential needs.

Answered by Damian Collins

We recognise that being digitally excluded makes it more difficult for people to make use of essential services. DCMS is responsible for coordinating HMG digital inclusion policy, and aims to ensure that people across the country from all backgrounds have a base level of digital skills, as well as internet access - two of the most fundamental aspects of digital exclusion.

DfE’s Digital Entitlement allows for adults with no or low digital skills (below level 1) to study for new Essential Digital Skills Qualifications (EDSQs) for free. Out of work claimants can be mandated as part of their Claimant Commitment to basic foundation digital skills provision where the work coach considers this will progress the claimants labour market journey.

On Monday 27 June, 2022, the DCMS Secretary of State met leaders of the UK’s major fixed broadband, landline and mobile operators and agreed a set of public commitments to support households with their connectivity costs.

Since January 2021, DCMS has worked with operators to improve the number and quality of social tariffs in the market. As a result of our engagement, a range of affordable, social tariffs are now available in 99% of the UK. BT, Virgin Media O2, Sky, Vodafone and other providers offer voice, mobile and broadband social tariffs starting at £10 per month for households in receipt of Universal Credit and other means tested benefits.

Public libraries also play an important role in supporting digital inclusion. Around 2,900 public libraries in England provide a trusted network of accessible locations with staff, volunteers, free wifi, public PCs, and assisted digital access to a wide range of digital services. Library staff and volunteers have been trained in digital skills so that they can provide library users with in-person support in using digital applications and services.


Written Question
Digital Technology and Internet: Disadvantaged
Friday 15th July 2022

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, if she will make an assessment of the impact that (a) digital exclusion and (b) inability to afford a sufficient, private and secure internet connection to meet essential needs have on the poverty premium.

Answered by Damian Collins

We recognise that being digitally excluded makes it more difficult for people to make use of essential services. DCMS is responsible for coordinating HMG digital inclusion policy, and aims to ensure that people across the country from all backgrounds have a base level of digital skills, as well as internet access - two of the most fundamental aspects of digital exclusion.

DfE’s Digital Entitlement allows for adults with no or low digital skills (below level 1) to study for new Essential Digital Skills Qualifications (EDSQs) for free. Out of work claimants can be mandated as part of their Claimant Commitment to basic foundation digital skills provision where the work coach considers this will progress the claimants labour market journey.

On Monday 27 June, 2022, the DCMS Secretary of State met leaders of the UK’s major fixed broadband, landline and mobile operators and agreed a set of public commitments to support households with their connectivity costs.

Since January 2021, DCMS has worked with operators to improve the number and quality of social tariffs in the market. As a result of our engagement, a range of affordable, social tariffs are now available in 99% of the UK. BT, Virgin Media O2, Sky, Vodafone and other providers offer voice, mobile and broadband social tariffs starting at £10 per month for households in receipt of Universal Credit and other means tested benefits.

Public libraries also play an important role in supporting digital inclusion. Around 2,900 public libraries in England provide a trusted network of accessible locations with staff, volunteers, free wifi, public PCs, and assisted digital access to a wide range of digital services. Library staff and volunteers have been trained in digital skills so that they can provide library users with in-person support in using digital applications and services.


Written Question
Culture: Coronavirus
Wednesday 9th December 2020

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the potential merits of introducing a freelance performers support scheme to support (a) the arts and (b) community attendance of covid-secure live cultural events.

Answered by Caroline Dinenage

The Government recognises the significant challenge the current pandemic poses to our world-beating cultural and creative industries and to the many individuals and freelancers working across the sector. We are working very hard to help freelancers in those sectors access support.

According to the latest statistics (published on the 25th November), over two thirds of all those who are self-employed in the country have been eligible for the Self-Employment Income Support Scheme. Those statistics showed that 76,000 self employed people in the arts, entertainment and recreation sector got SEISS support in phase 1 earlier this year, and 72,000 in phase 2.

Of the £119m available through Arts Council England as part of their Covid emergency support, over £26m has been distributed to individuals, including freelance workers, and organisations via the Emergency Relief Fund and Project Grants Funding (as of 5 November 2020).

Within the £26m, £17m has been distributed to individuals via ACE’s Emergency Response Fund (now closed) and c.£9m has so far been distributed to both organisations and individuals via Project Grants (out of a total of c.£80m available until April 2021).

In addition to the two Funds above, the £119m also includes the following:

  • £6 million distributed by a series of Benevolent Funds focused on self employed individuals; and

  • £18 million available through their Developing Your Creative Practice Fund

The £1.57 billion Culture Recovery Fund (CRF) is also benefiting freelancers. Around 40% of CRF awards have gone to non-building based companies (and building based companies are also likely to employ significant numbers of contracted employees), and it is estimated that around 12.5% of business costs by CRF recipients will go to freelancers, artists and casual events staff.

Under the new Tiers which came into force in England on 2 December live audiences are permitted in indoor covid secure venues in Tiers 1 and 2 in line with the capacity caps now in place and provided social distancing is maintained in line with the Performing Arts Guidance.


Written Question
Performing Arts: Coronavirus
Tuesday 20th October 2020

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what assessment he has made of the potential merits of a freelance performers support scheme during the covid-19 outbreak.

Answered by Caroline Dinenage

We recognise the crucial role that individuals play in making our arts and creative industries world-leading. As a result of the £1.57 billion Culture Renewal Fund, organisations will be more able to resume cultural activity, albeit in a socially distanced way, which will increase employment opportunities for freelancers.

Each organisation that receives money will know what best they can do to support their workforce, including their freelance workforce.

To complement Government Funding, ACE have made over £115m of funding available for individuals, including freelancers, to apply to. That includes:

  • £17.1m through the Emergency Response Fund for individuals;

  • £18m through their Developing Your Creative Practice fund;

  • £75m through National Lottery Project Grants (available to both individuals and orgs); and

  • £6m distributed by a series of Benevolent Funds focused on the self employed.


Written Question
Broadband: Coronavirus
Thursday 7th May 2020

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to the Answer of 27 April 2020 to Question 38620 on access to superfast broadband, what measures to support connectivity for vulnerable customers he has agreed with telecommunication providers.

Answered by Matt Warman

In response to Covid-19, my Department has agreed a package of measures with the UK’s major fixed and mobile providers to support and protect vulnerable consumers, and those who may become vulnerable, with their connectivity needs. This package came into effect on 29 March 2020.

Providers have committed to supporting their customers facing difficulties in paying their bills, removing data caps on all current fixed broadband packages, and giving customers new and generous offers on mobile and landline services (such as data boosts at low prices and free landline calls).

Additionally, providers have committed to giving those who are vulnerable, or have been asked to self-isolate, alternative methods of communication if their fixed broadband services cannot be repaired in the event of faults.