Whirlpool: Product Safety System

Debate between Andy Slaughter and Madeleine Moon

Wednesday 26th April 2017 Westminster Hall

[Andy Slaughter (Hammersmith) (Lab)]

I beg to move,

That this House has considered Whirlpool and the product safety system.

Thank you, Ms Ryan, for the opportunity to open this debate today in Westminster Hall on a subject that I have become heavily involved with and extremely concerned about during the last year. May I also say what a pleasure it is to experience your chairing of a debate for the first time? I am sure it will not be the last.

This issue affects many people across the UK and I am very pleased that hon. Members from throughout the country are here today. Members will probably recall that I led an Adjournment debate last September on tumble dryers, as a direct result of a tragic incident in my constituency. On 19 August 2016, Debbie Defreitas, a constituent of mine, was in the kitchen of her home on the seventh floor of Shepherds Court, an 18-storey block of flats overlooking Shepherd’s Bush Green, when she became aware of a burning smell. Her Indesit tumble dryer, which is a make owned by Whirlpool, was running and had caught fire mid-cycle. The fire subsequently tore through the block and 120 firefighters had to attend the scene to put out the blaze.

The incident resulted in 100 families being evacuated from the block and 26 were found temporary accommodation in hotels that night. Luckily, there were only minor injuries, but London Fire Brigade has said that if the fire had happened late at night the outcome would have been far worse. It is clear from other fires caused by white goods that such incidents can lead, and indeed have led, to tragic loss of life. It is a great relief that that was avoided at Shepherds Court.

Today, five of the flats affected remain out of action and the tenants from those properties are still in temporary housing provided by Hammersmith and Fulham Council. Although those tenants are being adequately housed, they experienced substantial trauma and upheaval as a result of this incident, as I am sure people appreciate. I visited the block last weekend. Most residents are now back in and the local authority has redecorated the floors, but the legacy of the fire will last for many years.

[Mrs Madeleine Moon (Bridgend) (Lab)]

Does my hon. Friend agree that the shocking thing about this situation is that Indesit knew for 14 months that there was a problem, and it took action from Trading Standards, which issued enforcement notices, the Local Government Association and a pressure group to get notices sent out to the small number of people that Indesit knew had these machines, telling them they should unplug them and not use them again until they had been repaired?

[Andy Slaughter]

I am very grateful to my hon. Friend for that intervention and I am also grateful to the large number of Members attending this debate, which shows the degree of interest in the subject. I will go through what happened—hopefully not at great length, but with some precision—to show just how culpable Whirlpool has been and to outline the specific tasks that we want the Government to ensure are carried out, so that there is no repetition of last year’s fire and this particularly serious issue is resolved.

The key point is that my constituent had followed Whirlpool’s safety advice to the letter, which at the time of the fire was:

“You may continue to use your tumble dryer whilst waiting for the modification, however we require that you do not leave your dryer unattended during operation”.

Ms Defreitas was supervising her tumble dryer when the fire broke out, as she had been advised to do. However, in reality many people would not do so and why should they? In the 21st century, manufacturers should make products without fault that do not pose a risk to life and property. Although it is perhaps inevitable that products are occasionally faulty, in such instances a manufacturer must take immediate action to inform consumers of the fault, and it must also issue an immediate and full recall. Anything less is hugely irresponsible.

--- Later in debate ---

[Andy Slaughter]

I thank the hon. Gentleman; since his own personal experience of this matter, he has been assiduous in pursuing it. In response to his question, frankly I do not think it would have made much difference if he had originally said he was an MP, because when MPs have attempted to get Whirlpool representatives to come to this House to speak to Committees and all-party groups, they have refused to attend. His story does not surprise me, and the different figures that he cites are a sign either of Whirlpool’s incompetence or that they simply do not care what they say.

I am incredibly frustrated by Whirlpool’s lack of engagement with MPs and its refusal to co-operate with them. That is despite the fact that we continue to hear in the press of tumble dryer fires across the UK almost daily. London Fire Brigade sent me details of a fire that it attended last weekend. The occupants of a flat with a faulty tumble dryer—it was a Hotpoint tumble dryer— managed to escape, but a 96-year-old woman in the flat above had to be rescued and taken to hospital by firefighters.

There is a real risk to life and limb here. The Local Government Association has reported that firefighters are now attending three fires a day caused by tumble dryers. Figures I received from the London Fire Brigade ahead of this debate show that there have been 1,520 fires caused by tumble dryers and washing machines since 2009 in the London fire authority area alone. Overall, in London—I refer to London not because this is not a problem across the country, but because the London Fire Brigade is one of the few to have retained a research department following cuts to fire services, so it is able to collate and act on information—tumble dryer fires increased by 24% between 2015 and 2016.

On the wider issue of product safety, each year between 250 and 300 house fires in London are caused by white goods. We know from organisations such as Electrical Safety First, which is a charity that campaigns for our constituents to use electricity safely in the home, that electricity is the cause of many house fires and that fires caused by electricity are increasing. The Minister must therefore look closely not only at the issue with Whirlpool and tumble dryers, but the wider context of fires caused by all white goods and electrical goods, such as mobile phone chargers and refrigerators. Just this week, we had an inquest into the death of someone who sadly died escaping from a fire caused by a fridge-freezer.

It is clear from the statistics that the Government must get to grips with this escalating problem. There are far too many unsafe electrical appliances in our constituents’ homes. Has the Minister spoken to the Home Office about the rising number of fires caused by electrical goods and the effect faulty tumble dryers are having on the figures? What does she intend to do to reduce the number of fires and protect consumers from these faulty goods?

I am not the only one who has raised these issues in the House, as is clear from the number of Members here today. We just heard from the hon. Member for South Leicestershire (Alberto Costa). He spoke in my previous debate of his total frustration with Whirlpool as one of their customers. He called then for the resignation of the managing director, and I doubt he has changed his mind. My hon. Friend the Member for Swansea East (Carolyn Harris), who is the chair of the all-party parliamentary group on home electrical safety, has raised the issue several times with the Minister and has been excellent in raising awareness among MPs.

I am sad to say that my hon. Friend the Member for Hartlepool (Mr Wright) is stepping down as an MP, but as Chair of the Business, Energy and Industrial Strategy Committee he has tried to engage with Whirlpool with limited success. My hon. Friend the Member for Makerfield (Yvonne Fovargue), who sadly cannot be here, and my hon. Friend the Member for Poplar and Limehouse (Jim Fitzpatrick), who is here, have also been instrumental in supporting the campaign and in coming with me to meet the Minister. Many Members have tried to engage with Whirlpool and the Government, but they have been ignored and have received answers that are simply unacceptable.

[Mrs Moon]

I think my hon. Friend is personally responsible for protecting and saving the lives of many people who have these risky appliances. I think we all owe him a debt of gratitude. Our hon. Friend the Member for Newport East (Jessica Morden) has also been raising this issue, but I wrote to the Department for Business, Energy and Industrial Strategy asking about the final report on the recall system, which the working group on product recalls and safety was commissioned to do. I was told that the report had been received and would be published in due course. Given the impending general election, we cannot wait for another two months and let this drift. Is it not right that the Minister should give us the decision today on what the Government will do to protect lives?

[Andy Slaughter]

Again, I am grateful to my hon. Friend for her comments and for raising that issue. I will conclude my speech by putting that matter to the Minister. If, when the new Parliament is elected, we still do not have satisfactory answers, I hope that whoever then chairs the BEIS Committee will pursue the matter with the Government and Whirlpool.

Having mentioned many Members, I want briefly to pay tribute to the campaign organisations, without which we simply would not have got this far. It is invidious, because some always get left out, but they include Which?, Electrical Safety First, the London Fire Brigade, the LGA and the Chief Fire Officers Association. They have all been extremely helpful in keeping the issue on our agenda and ensuring we are properly briefed. In particular, Which? has led a campaign specifically on Whirlpool’s unwillingness to undertake a recall. That resulted in a change in Whirlpool’s safety advice in February. Last December, Which? sought a judicial review into what it regarded as failures by the trading standards team overseeing the case in Peterborough. As Members may be aware, Peterborough trading standards has been acting as Whirlpool’s advisers, and the review would have looked into whether Peterborough trading standards acted lawfully in this capacity. Which? said at the time:

“We believe that the way Whirlpool has handled the tumble dryer safety issue is absolutely appalling and to add insult to injury Peterborough Trading Standards has failed to do its duty to protect consumers. We have decided to step in and take legal action because we want Peterborough Trading Standards to properly protect Whirlpool customers and carry out its role as an enforcer of product safety laws.”

Middle East

Debate between Andy Slaughter and Madeleine Moon

Monday 30th November 2015 Commons Chamber

[Andy Slaughter (Hammersmith) (Lab)]

After much reflection and research, and after listening to the views of many people, including constituents, fellow Members on both sides of the House and the Government, I have decided that I cannot support British military action in Syria at present and I will vote against any motion in this House that sanctions it this week. It is my view that the eradication of Daesh from Syria, Iraq and around the world is a necessary process and one in which the UK should be engaged, including through effective military action. I am not currently persuaded that it would be lawful for the Royal Air Force to bomb Syria, but I agree that that is arguable and it is not the principal reason for my opposing the proposed military action. I wish I had more time to talk about the legality of it, but I highly recommend the excellent House of Commons Library briefing, which was published last Thursday.

There are three tests that I do not believe the Government have passed and that the Prime Minister failed to satisfy in his statement to the Commons last week. First, there is no tactical plan for taking control of the areas currently occupied by Daesh, should bombing be successful in dislodging them, which itself is questionable, given that the bombing of those areas by 11 other countries has continued over 15 months. There are insufficient numbers of competent, relevant or motivated ground troops who are sufficient to the task at present.

[Mrs Moon]

The Prime Minister has said that the head of the serpent is in Raqqa and that therefore we must attack Raqqa. Does my hon. Friend agree that it is not a serpent but a hydra, and that if we chop off one head, more heads will grow and they will do so in other areas of the middle east?

[Andy Slaughter]

With all due respect to the Prime Minister, my hon. Friend is quite right: his was a rather simplistic analogy.

Secondly, there is no functioning international alliance that can turn short-term military games into a programme for the peaceful governance of Syria. The Vienna talks are a start to such a process, but at present the aims of Turkey, Russia, Iran and the NATO countries are so disparate as to be chaotic.

Humanitarian Crisis in the Mediterranean and Europe

Debate between Andy Slaughter and Madeleine Moon

Wednesday 9th September 2015 Commons Chamber

[Andy Slaughter (Hammersmith) (Lab)]

The Government are correct to emphasise what they are getting right: the 0.7% of gross national income spent on development, the £1 billion allocated to relief around Syria, and, indeed, the 20,000 refugees who will now be welcomed to Britain—although I believe that, without the public pressure, that would not have happened. However, as the motion says, it is too little, and it is misconceived to look at a five-year period when the immediate crisis is now and we do not know what the crisis will be in five years’ time.

I hope that Members will understand if I choose to concentrate on what the Government are not getting right at the moment. There is a rigidity in their approach, a desire to hold the line at the concessions that they have made so far. I do not think that that does any service either to the refugees or to our reputation internationally.

Three points particularly troubled me in the statements made in this debate and yesterday’s debate and the Prime Minister’s statement on Monday. The first—this goes to the heart of the motion—is the idea that we should opt out of the crisis in Europe and look only at the situation in the camps bordering Syria. Yesterday my hon. Friend the Member for Westminster North (Ms Buck) referred to her experience of helping out at a refugee station in Kos earlier this summer, and the conditions she described there are at least as bad as those in the camps in Lebanon or Jordan. Some 50,000 refugees arrived in Greece in one month, and we know that Greece simply cannot cope. We are dodging our responsibility as a European nation and EU member. It is not fair to draw a line at the channel, and to be one of only three of the 27 EU countries not prepared to act collectively. I fear that this is more to do with the internal politics of the Conservative party or indeed European referendum politics. It is frankly embarrassing to hear refugees speaking in English in European countries about the German Chancellor and the people of Germany as their salvation when for centuries our country has been the leading light for Europe in providing refuge to those who are dispossessed.

Secondly, while understanding the priority given to Syria where the refugee crisis is worse than anywhere else, the Government are wrong and illogical to limit the relief simply to those who are refugees in Syria. I refer specifically here to the situation in the north of Iraq. It cannot be lost on anyone who has listened to the Prime Minister or the Defence Secretary that the Government see little or no difference between the causes of the refugee crisis in Iraq and that in Syria, and in particular the role of Daesh in terrorising and persecuting anybody who does not adhere to its perverted fanaticism.

The Yazidi, Shi’a, Christian and many Sunni citizens of Mosul and the occupied areas have suffered terribly at the hands of Daesh and thousands have fled, principally to Kurdish-controlled regions. Despite the hospitality and military protection afforded by the Kurdish people, the plight of these refugees is desperate. Many countries including France—including even Australia—have recognised this; Britain has not.

In particular, the vulnerable persons relocation scheme has not been extended to Iraq. This has been a completely inadequate scheme so far—only 250-odd people have benefited from it—but I am hopeful in the light of the Prime Minister’s announcement that it will now function. It should, however, function for Iraqi refugees from Daesh as well, not least because there are a quarter of a million Syrian refugees in Iraq as well as in other surrounding countries. I hope the Prime Minister and the Minister responding today will deal with that point. The Prime Minister certainly did not do so when I asked him the question on Monday and he said that Iraq has a Government. That is perhaps literally true, but it is no comfort for those refugees, and I am afraid the Secretary of State has not answered the point either. Nor have I had a response to my letter to the Foreign Secretary on this subject of 7 August. It would be nice to receive one.

I declare an interest thus far in that the Iraqi Catholic community in the UK is based at Holy Trinity church in Brook Green in my constituency, and it is a settled, prosperous community who would wish to welcome their relatives who are currently suffering so greatly. However, I do not make a special case for Christian refugees any more than for Muslim or those of any other religion or of none; we have a duty to refugees in Iraq as much as to those in Syria. My constituents in Hammersmith—46% of whom were, at the time of the last census, born outside the UK—absolutely understand not only our moral obligation but the wealth of experience and indeed the economic power of refugees, and that refugees have in great part made this country what it is today. This is an act of generosity, but it is also an act of self-interest. I cannot see that that is inconsistent and that is why I find the Government’s actions surprising.

The third and potentially most troubling point is the Government’s conflation of military action and the refugee crisis, which we heard in the Prime Minister’s statement on Monday. I agree with the Prime Minister that we have to address the long-term causes of the refugee crisis, and that requires a stable Government in Syria which means not only Daesh but Assad have to go. The UK can assist in that process in many ways, but the lesson of recent history is that military action by western powers is unlikely to do so. If we have not understood that from Afghanistan, Iraq and Libya, we certainly should have done. That is why I have grave concerns about what the Prime Minister said in the second part of his statement. We are very far from establishing the legality of the drone strike that was reported, either under article 51 or indeed under the common law of self-defence. The Prime Minister certainly mentioned necessity and proportionality in his statement, but he did not mention the imminence of the threat.

Issues about the chronology of that event have come to light since. A number of former Directors of Public Prosecutions, Attorney Generals, non-governmental organisations, such as Reprieve, and leading Members of both Houses have expressed concerns. As the Prime Minister conceded in answering questions on Monday, it is a significant change of policy, so the House deserves an explanation. If we are moving to a shoot-to-kill policy and towards the tactics adopted by the Israeli and US military, the House has the right to know. At the very least, we need an investigation, either by the Foreign Affairs Committee or, indeed, by the Intelligence and Security Committee, in so far as these matters need to be confidential; but we also need the Law Officers to come to the House to explain the legal principles, to explain what their role has been, to explain what their advice has been so far, to explain what the process for that decision making has been and to say what their role would be if any further action were contemplated.

The Government do not have a mandate for military action in Syria—quite the contrary. The House made its view abundantly clear two years ago. The Prime Minister said that he got it at that point. I suspect that the reverse is true and that, in fact, he has been looking to reverse that policy ever since.

[Mrs Moon]

Does my hon. Friend share my concern about mission creep in Syria? We have just had a drone strike, killing British citizens, but before that, we were told that British pilots were taking part in missions over Syria, again with no authority from this country, but on the basis that they were embedded with other forces, which has never happened before.

[Andy Slaughter]

My hon. Friend, who is an expert in these matters, anticipated that my next word was going to be “embedded”. I am afraid that we have seen the hand of both public opinion and the House being forced by actions taken—first, British forces being embedded and the substantial increase in drone activity generally. Perhaps 40% of drone activity in the region is now over Syria. Now, of course, the drone strike has been reported. This is a way to pre-empt a decision that, no doubt, the House will debate in the autumn. These actions will have a direct impact on the refugee situation.

My final point is on the illogicality—this seems to be lost particularly among Government Members—of now deciding to take military action against Daesh. The main beneficiary of that will be Assad. However horrific and disgusting the actions of Daesh have been, the fact remains that the majority of abductions, torture and murders of civilians and the destruction of Syria’s infrastructure are the responsibility of the Assad regime. In the past month, 1,600 barrel bombs were dropped by that regime. While we are attacking Daesh, we are making Assad stronger. Of course both need to be tackled. Of course a co-ordinated response is needed. That has been singularly lacking, and that is one of the roots of the refugee crisis. but I would regret seeing the Government rush to arms when they are so tardy in addressing their humanitarian duties.