Chris Gibb Report: Improvements to Southern Railway

Debate between Andy McDonald and Tom Tugendhat

Tuesday 4th July 2017 Commons Chamber

[Andy McDonald]

The hon. Gentleman rather makes my point for me. Why on earth are we discriminating against disabled people, who want the same freedom as able-bodied people to turn up at a railway station and carry on with their journey?

[Tom Tugendhat (Tonbridge and Malling) (Con)]

Will the hon. Gentleman give way?

[Andy McDonald]

No, I am not giving way again. The hon. Gentleman should sit down.

Before the Secretary of State claims that this a conspiracy theory cooked up by ASLEF or the National Union of Rail, Maritime and Transport Workers, a spokesperson for Govia Thameslink Railway said:

“there is no cast-iron guarantee that passengers with accessibility requirements can spontaneously board a train in the assumption there would be a second member of staff on board every train.”

Here is another quote from a representative from a train operating company seeking to introduce DOO, in a recent edition of Modern Railways, on the advantages of trains that could go into service with only the driver on board:

“The good thing would be that all of the regular passengers would still be carried, it would only be the wheelchair users who wouldn’t be able to travel”.

The Secretary of State will be well aware of numerous stories of disabled passengers who have been left stranded as a result of the staffing changes that he is forcing through. Sandra Nighy, 56, of Highfields, Tarring, was left stranded in the freezing cold for more than two hours waiting for a Southern service on Hampden Park train platform near Eastbourne, because there was nobody to help her on to the train. Sandra said:

“the whole situation was horrible and embarrassing and it is unforgiveable when I had booked assistance 48 hours in advance”.

Everyone should be able to use rail services, and providing assistance to those who need it should be a top priority to ensure a good quality of life. The Transport Secretary should be ashamed that he is making our railway less, not more, accessible for disabled people. I firmly believe that the Labour party, passenger groups, staff and the disability charities are in the right when we say that the Government’s objective should be to make our railways safer and more accessible, not riskier and more exclusive.

The Gibb report paints a picture of a chaotic relationship between Network Rail, the Department for Transport and Govia Thameslink Railway, none of which has sufficient oversight or responsibility, leading to poor performance on Southern. Gibb says:

“None of the parties in the system share the same incentives or objectives”.

He recommends

“that the custodian of the overall system integrity be better identified”.

While those criticisms are clearly true for Southern, they are an accurate summary of what is wrong with the way in which our railways are managed in general. Labour has consistently highlighted the fact that privatisation and fragmentation of the railway has prevented the necessary oversight and responsibility needed to deliver upgrades and run efficient services, which is why, as part of our plans to take rail into public ownership, we will establish a new national body to serve as a “guiding mind” for the publicly owned railway, to avoid the chaos over which this Government have presided.

There is no need for the Government to prolong the suffering of passengers any longer—this industrial dispute is but one part of an unedifying scene—as basic managerial inefficiency characterises this woeful service.

It is within the Secretary of State’s power to end the industrial dispute tomorrow. He can do it by calling off his plans to expand driver-only operation and by guaranteeing a second safety-critical crew member on every train, and he should do so immediately.

As with the east coast main line, which delivered the lowest fare rises and highest passenger satisfaction of any rail service in the country, and which returned over £1 billion to the Treasury, it is time to admit defeat and to take Southern back under public control as a public service.

The privatised, franchised railway system, which allows all comers, including state-owned rail companies from across the globe—with the bizarre exception of the UK itself—to extract profits from passengers and taxpayers alike has had its day. The Government should wake up and recognise the chaos they have created. They should do the right thing and bring our railways back under public control and ownership. If they don’t, a Labour Government will.