Rural Broadband and Mobile Coverage

Andrew Griffiths Excerpts

Thursday 19th May 2011 Commons Chamber

[Andrew Griffiths (Burton) (Con)]

It is perhaps apt that I follow the hon. Member for Barrow and Furness (John Woodcock), because he and I both know what it is like to feel pain. We have suffered together. Last week, he and I, and other hon. Members, including my hon. Friends the Members for High Peak (Andrew Bingham) and for Carmarthen West and South Pembrokeshire (Simon Hart), went off to the Falkland Islands, where we endured a 3G desert. There is no 3G mobile service in the Falkland Islands. If, Mr Deputy Speaker, you see an elected Member of Parliament wrenched from his BlackBerry—or CrackBerry, as it is known—and unable to tweet for a whole seven days, you will understand what real pain is like.

Having endured the indignity of not having 3G for a week, I rather understand the terrible situation that many of my constituents and constituents of other hon. Members suffer not just for a week but on a regular basis, and the impact on their quality of life and ability to do their jobs and keep in touch with friends and family. It has a massive effect, and we should not underestimate it.

[Dr Andrew Murrison (South West Wiltshire) (Con)]

Does my hon. Friend agree that the frustration in certain constituencies is added to when wonderful maps are produced by Ofcom that suggest that they have coverage, whereas the practical reality for many constituents is that they simply do not have that coverage? That rather adds insult to injury.

[Andrew Griffiths]

I absolutely agree with my hon. Friend. In fact, the situation is worse than that. All Members have constituents who pay for broadband services that they do not receive. Some of my constituents in Burton pay for what they are assured is 8-megabit broadband, but receive 0.9-megabit broadband. The frustration of buying a product that one does not receive is massive. I therefore share his concerns.

As we speak, there are people in my constituency of Burton who are desperate to stream Parliament TV live, but who are unable to do so because of their inability to access fast broadband. One of the issues that appears most consistently, week upon week, in my postbag as a constituency MP, if one excludes automated campaigns on issues such as forests, is access to broadband. It is incumbent on us, as politicians, to represent that frustration, which we have heard about, and to get something done about it. On that point, I pay tribute to my hon. Friend the Member for Penrith and The Border (Rory Stewart) for giving one of the most interesting, informative and motivational speeches that I have heard in this Chamber for a long time. He is a credit to those who campaign for faster broadband and we are delighted to have him leading the charge.

I would like to pay tribute to the efforts of certain people in my constituency. The first is Ian Page, who is evangelical, bordering on obsessive, about getting faster broadband for Burton and the outlying areas. Many hon. Members will know that my constituency is an interesting mix of urban areas—Burton is a brewing town—and outlying villages, many of which are incredibly rural. Ian has run a campaign over many months and years, and has put in a great amount of his own time. He runs street stalls, starts petitions and has a website. We are very lucky to have him in our constituency, because he does a great deal of work. I also pay tribute to my local newspaper, the Burton Mail, which has consistently run a campaign to force BT, kicking and screaming, to improve broadband access in my constituency.

The reason for those campaigns is that the current broadband service is stopping growth and jobs in my constituency. I know of at least three businesses that were looking to relocate in the Burton constituency, but decided not to simply because of the poor quality of the broadband access. One was a printer, who needed broadband access to download graphics and large files for his business. He had no choice but to move elsewhere in Derbyshire, where the broadband access is better. It is frustrating as a constituency MP, desperate as I am to bring new jobs and employment to my area, to see that hampered by BT’s inability to provide the internet access that is needed.

[Eric Joyce (Falkirk) (Lab)]

The hon. Gentleman mentioned quality. Does he agree that although we talk about roll-out and the percentage of coverage, we do not talk much about capacity? Of course it is important to talk about rural areas. However, in every constituency across the country, even in much more urban areas, there are people who technically have coverage, but the quality and limited capacity of the access mean that it cannot be used commercially. I hope that the 4G spectrum will deliver that increased capacity, but it remains to be seen whether it will.

[Andrew Griffiths]

I absolutely agree. There are examples in my constituency, particularly in outlying villages, where one person gets a decent broadband service and their next-door neighbour gets sporadic access, if any. The inconsistency of provision is a major problem for a large number of people not just in my constituency but, I am sure, across the country.

[Dr Julian Lewis (New Forest East) (Con)]

Even in Hampshire, where the county council has invested heavily in its public services network, it is calculated that by 2015, 20% of people and businesses will still be unable to get access that is anything other than very slow, if they can get it at all. We are talking about 25,000 businesses and 112,000 people.

[Andrew Griffiths]

My hon. Friend is exactly right, and at a time when we have a global economy and the internet provides access to employment, contracts and business, it is simply unacceptable for people to be denied that facility. I know that the Minister is passionate about the subject, but we desperately need to see some movement forward.

In opening the debate, my hon. Friend the Member for Penrith and The Border talked about the trade-off between the auction price and the cost to UK plc as a trading organisation. If we asked people in my constituency about that trade-off, I think they would say, “Give us faster broadband now”. I hope that the Minister is receiving that message loud and clear.

We talk about rural broadband, but in my constituency there are villages such as Anslow and Tatenhill that are only 1 mile or 1½ miles outside the central Burton area but whose internet access is incredibly sporadic or in many cases non-existent.

[Chi Onwurah]

The hon. Gentleman has spoken eloquently about the impact of slow broadband on his constituents. If he asked them, would they say they wanted universal broadband coverage by 2012 as the Labour Government proposed?

[Andrew Griffiths]

The hon. Lady asks an interesting question. I think they would say, “We want faster broadband, and we want it now”. We all understand that feeling.

It is incumbent on BT in particular to focus on what it can do to extend coverage to people who are at the end of the line. Villages such as those that I mentioned, which are tantalisingly close to the exchange, should get better broadband provision.

Has the Minister considered whether the legislation on the unbundling of the local loop needs revisiting? Should we not say that if BT cannot provide a service from exchange to cabinet and cabinet to home, we should open it up to competition and allow other providers to do it? I do not think my constituents care who provides the line; they just want access. Is there a case for considering whether other providers could do that faster and more effectively? That is not to criticise BT, because I know it is doing its level best, but the current situation is hampering the UK economy and having an impact on people’s quality of life.

Once again, I congratulate the Backbench Business Committee and my hon. Friend the Member for Penrith and The Border on bringing forward such an important debate.