Mid Staffordshire NHS Foundation Trust (Inquiry)

Andrew George Excerpts

Wednesday 6th February 2013 Commons Chamber

[The Prime Minister]

The hon. Lady is right. What strikes me as I meet hospital managers is when they say that at their board meetings they take patient care, clinical standards and safety standards first. That is the right thing to do because if a hospital is not safe, if it is not clean and if it is not caring for people, it is not doing its job—never mind whether it is meeting its targets or whether the numbers add up. That is absolutely at the heart of this question and that is one of the things that needs to change.

[Andrew George (St Ives) (LD)]

Crucially, the report identified the problem of inadequate staffing levels, which often lies at the heart of care problems in the NHS. However, only recommendation 163 of the 290 recommendations mentions any action on that. Will the Prime Minister ensure that the Government bring forward stronger guidance to benchmark registered nurse to patient ratios on hospital wards to address that fundamental basic problem?

[The Prime Minister]

I have said that I think there is a role for benchmarking and considering those issues, but we would be missing something if we thought that this was all about systems and figures. Quality of patient care, vocation and compassion must be at the heart of all this.