Pension Schemes

Amanda Martin Excerpts

Wednesday 22nd April 2026 Commons Chamber

[Nick Thomas-Symonds]

On that final point, if the hon. Member could write to me about precisely what that situation is, I would be more than happy to look at it. Performance on MP correspondence is appalling, and I am not willing to tolerate it. Members across this House are speaking for their constituents who are in very vulnerable situations. I have given very clear instructions about this being dealt with, and in my view it must be dealt with out of respect for this House and the people who work here.

[Amanda Martin (Portsmouth North) (Lab)]

Before I ask my question, I would just like to welcome back Andy. He gives us a great deal of service in this Chamber. It is good to see him back. [Hon. Members: “Hear, hear.”]

I welcome the action the Government have taken and the Minister’s statement today. I thank him for his engagement with me over the past six months. It is clear that Capita has shamefully failed many Portsmouth North civil servants. Kirsty is still waiting for ill health compensation. Christine is waiting months for her widow’s pension payments. Louise submitted request forms and, since November, has heard nothing. Anne, after 48 years of public service and following the sad death of her husband, has been unable to get any clarity on her pension forecast. These are not numbers on a spreadsheet, but real people and real lives. On behalf of these women, I ask the Minister: when will the civil service pension scheme finally be stabilised?

[Nick Thomas-Symonds]

I, too, welcome back Andy and thank him for his service.

I say to my hon. Friend and those four constituents that what I have said in the recovery plan and what is part of the recovery plan is for the contractual level of service to be back by June. If that is not delivered, I reserve all rights under this contract with Capita.