Oral Answers to Questions

Amanda Hack Excerpts

Thursday 12th November 2026 Commons Chamber

[Ian Murray]

We have received correspondence on the kind of issues that the hon. Lady raises, and I am happy to meet her directly to go through her constituent’s particular concerns. We have to ensure that nobody is left behind when we are doing any kind of switchover from older to new technologies. We need to ensure in particular that vulnerable customers are looked after. We are working closely with the mobile networks to ensure that that happens and with the broadband providers to ensure that they can get to every part of the country as well.

[Amanda Hack (North West Leicestershire) (Lab)]

Mobile reception is patchy at best in my semi-rural constituency. However, what is clear is when industrial sheds are built close to residential areas, mobile reception deteriorates, like in Ellistown in my constituency. Would the Minister agree to meet me to discuss how we can manage situations like this and prevent them in the future?

[Ian Murray]

I can commit to meeting my hon. Friend to talk about these specific issues. We do a regular telecoms drop-in for MPs, and I encourage all MPs to ensure they come to that so they can meet the mobile network operators and Building Digital UK on the broadband side to ensure that we are covering all these issues. It is not an exact science, so when there are examples like that which my hon. Friend brings forward, I would like to hear about them, so I am happy to meet her.