Criminal Justice Reform

Debate between Allison Gardner and Alex Norris

Tuesday 1st September 2026 Commons Chamber

[Alex Norris]

I am grateful for the question. As I have said to other colleagues, I think that this is an important thing to demonstrate. My hon. Friend will have heard what I said about bringing the helpline forward and about support for local organisations to help support survivors through difficult periods, but the critical thing is high-quality engagement with victim liaison officers so that those individuals have certainty about what is happening and can help design controls around their perpetrator.

[Dr Allison Gardner (Stoke-on-Trent South) (Lab)]

Probation officers and their trade unions have expressed concern about the proposed removal of the workforce measurement tool used to ensure that staff caseloads are at safe levels, and no date has been set for a replacement. What assessment has the Secretary of State made of the capacity of the Probation Service to manage rising caseloads safely, and will a new platform be delivered before the current one is decommissioned?

[Alex Norris]

I am grateful for the chance to address that. That system is coming to an end because it is 15 years old. It is right that we address that. I want there to be much better tech enablement across the Probation Service. I met staff and heard about the importance of AI transcription, which is able to reduce their paperwork load. We of course want to have effective workload management tools in place. That is what myself and my hon. Friend the Prisons Minister are working closely on as we move to the new model.