Faulty Electrical Imports

Alison Thewliss Excerpts

Tuesday 22nd March 2016 Westminster Hall

[Alison Thewliss (Glasgow Central) (SNP)]

It is a pleasure to see you in the Chair, Mr Davies. I thank all hon. Members who have spoken, and I congratulate the hon. Member for Swansea East (Carolyn Harris) on securing this important debate. I pay tribute to the staff at Electrical Safety First—in particular, Wayne Mackay for the briefing that he gave all of us. I will do all I can to share it with members of the public, because it contains a lot of interesting information about electrical products that they would not necessarily know from comparing two items.

I also pay tribute to the Scottish fire and rescue service, which works with Electrical Safety First and does lots of community outreach work, including home fire safety visits to inform people about the risks in their own home and to draw attention to such items. They are free to members of the public in Scotland and are well worth doing. I pay tribute to the many trading standards officers around the country who work incredibly hard to highlight these issues. In Glasgow, a lot of work is going on in the Scottish Anti Illicit Trade Group and the Scottish National Markets Group. Glasgow’s scientific services department does much testing of these items, which is really important.

There has been an interesting change in the way that such items reach us over the years. Previously, we might have picked them up in a market or a small shop, but since the legislation was introduced in 1994 there has been a move to online shopping. At about that time, eBay and Amazon were founded. We could not have predicted the increase in the volume of online shopping and the way that trend changed over time. A lot of hon. Members have talked about that. When people buy things online, it is difficult to ascertain their quality and legitimacy. The legislation is ripe for review. We must address those issues, because those changes to the market could not have been anticipated in 1994 when the legislation was introduced. The work that has been done to highlight these various issues is very important. The hon. Member for Swansea East talked about monitoring these issues and the sale of such items, and I support her call for action. The Government must do something about this.

Although it is important that we all raise public awareness in our communities, as the hon. Member for Strangford (Jim Shannon) said, that is not enough. We can raise awareness as much as we like, but without the legitimacy of legislation to crack down on traders on popular websites such as Amazon and eBay, we will be stuck. Nothing will help our consumers more than legislation. If illegitimate sellers suffer no penalty for what they are doing, they will continue to do it.

My hon. Friend the Member for Rutherglen and Hamilton West (Margaret Ferrier) said that it was important to have a full investigation of trading standards throughout the UK to see where there are gaps and to ensure that people are protected equally around the country.

Another interesting issue is that of retro items, older electrical goods that people want to have in their homes but might fall foul of the legislation—perhaps they were made just before 1994, or are much older. Such items are being sold and kept in homes, although people might not realise the potential difficulties because of the safety standards that are not present.

[Jim Shannon]

Some of the advertising on eBay and Google advertises a genuine product. However, an Apple product cannot be genuine if it is only £2.89—let’s be honest. Perhaps the Government need to look at the advertising as well.

[Alison Thewliss]

The advertising issue is significant. During the speeches, my hon. Friend the Member for Glasgow North West (Carol Monaghan) and I were looking online at such advertising, and the products are all described as genuine. People should not be fooled into thinking that “genuine” means genuine in such cases, because they simply cannot be so.

The hon. Member for Merthyr Tydfil and Rhymney (Gerald Jones) spoke passionately about the history of manufacturing in the country and in his constituency, with particular reference to the Hoover factory. That is a critical point: when we employed people locally in the UK to produce the goods, we all had a stake—we knew, or we could trace the supply chain back to, the people in the factories. Everyone had an interest in ensuring that the products or their components were safe and legitimate, because everyone knew who would be buying the end product. Producing locally has an impact—people know who will buy the products, and we can all feel more secure when we have a stake in their production.

[Margaret Ferrier]

I pay tribute to the people in my constituency, in Cambuslang, where we had a Hoover factory that started in 1946. As my hon. Friend said, people have a personal pride in what they produce. As soon as the manufacturing left the UK and went abroad, we had no safeguards as to quality. It is a bit like the steel industry today: we do not know what the quality of the steel coming into the UK is. More than 2,000 people in my constituency worked in the Hoover factory—I pay tribute to them. In fact, I thought that the word for a vacuum cleaner was a hoover, because it was so well known.

[Alison Thewliss]

My hon. Friend is absolutely correct. A side issue is the unknown conditions in which those items are produced; we do not know the standards for the factories that staff are employed in and, often, stories in the media show factories to be a kind of sweatshop. People employed in such conditions do not have the same stake in ensuring a quality product at the end of the day. They are being exploited as much as consumers in this country are being exploited.

The hon. Member for Strangford mentioned the must-have items, and that they drive demand is an important point. People are persuaded to buy cheap and cut corners in order to meet the demand and to make their consumer choice.

We also need to think a bit more about the points about price, as my hon. Friend the Member for Glasgow North West said. There is a cost involved in buying any product, but it seems that many of the big, legitimate companies retailing electrical goods know that too and they are putting a premium on many of their products; they are making a significant profit on these items and, as a result, people choose the cheaper route. The big retailers need to be a bit more responsible about their marketing and the price points they choose.

My hon. Friend also spoke passionately about the history of electrical items. It is absolutely true that electricity has always involved risks; the difference now is that we ought to have legislation in place to control them. In our era, we understand the risks—in particular, with physics teachers up and down the country, we understand a lot more about how electricity works, as well as its accompanying risks. We need to be a lot more careful about how we control electrical products in this country.

I am glad to welcome the contribution made by the hon. Member for Poplar and Limehouse (Jim Fitzpatrick), who is a former firefighter of 23 years’ service. I served on the board of the Strathclyde fire and rescue service, which does a great deal of outreach work as well and would echo what he said about house fires. Firemen do not want to have to rescue people from house fires resulting from something that could have been prevented far further down the line.

There have been two serious house fires in Glasgow in the past week, and the people affected are very much in my thoughts and those of my colleagues in Glasgow. I do not yet know the cause of the house fires, but if there is a way to protect people and prevent house fires—as my hon. Friend the Member for West Dunbartonshire (Martin Docherty-Hughes) said, they cause so much damage—given both the human and the financial cost, there is work that we must do.

On the matter being devolved to Scotland, work going on shows that there is a will in Scotland to tackle the issue of counterfeit goods. A lot of good practice is happening in Scotland, but we are mindful of the ports around the country—we are on an island and can control, to some degree, what comes in through our ports. I would like to see greater investment in that. As we see from media reports, when things are stopped in port, they can be taken out of the market altogether.

One other point to throw in is that people are now importers of goods themselves. They can get around the ports and so on by ordering things from abroad. A constituent of mine even ordered a Taser over the internet and had it delivered to his house—to be clear, he immediately took it to the police. If people can order something such as that, ordering a plug charger or something is pretty easy. I want to see more control over what we can order ourselves and over what can be imported.

Again, I thank the hon. Member for Swansea East for securing the debate.