(11 years, 8 months ago)
Commons ChamberDoes my hon. Friend agree that what this tells us is that we need root and branch reform of how DWP communicates with the public? It is bitter when constituents of mine go to the jobcentre or take part in the Work programme already feeling bad and communication by DWP makes them feel so much worse. That has got to come to an end.
I agree with my hon. Friend. I also want to come back to the point I made at the beginning. Staff are under so much pressure. I can tell both Ministers here that there will for ever be a question mark over targets. Let me assure them and the Secretary of State that if evidence ever comes my way that clearly indicates that there are targets that have been denied by Ministers, I will make the House fully aware. I hope that hon. Members on both sides would do likewise. If that evidence is to be found, if that is happening, then it is only right that we expose it.