British Sign Language Week

Alison Hume Excerpts

Thursday 20th March 2025 Westminster Hall

[Jen Craft]

[In British Sign Language: I thank my hon. Friend for his intervention.] As people will see, we have tried to learn some parliamentary signs ahead of this debate. My hon. Friend is absolutely right—it is a question of accessibility. If someone is a British Sign Language first-language speaker, there are barriers to taking part in this House. There absolutely should not be. This is the House of Commons of the United Kingdom. There are 87,000 BSL first-language speakers and they absolutely deserve their place here as much as hearing people do. Too frequently, Government consultations, including on the national health service 10-year plan and the welfare reform Green Paper, have BSL interpretation as an afterthought, if it exists at all.

In wider society, we need to see a renewed focus on the needs and interests of the deaf community. Some 90% of deaf children are born to hearing parents, but support to learn BSL is based on a postcode lottery. Across the country, there is a patchwork of sign language services, with a mix of local authority and third-sector provision. According to research by the National Deaf Children’s Society, almost half of local authorities neither provide, fund nor commission any courses in sign language for families.

[Alison Hume (Scarborough and Whitby) (Lab)]

It is a pleasure to serve under your chairship, Sir Desmond. I congratulate my hon. Friend the Member for Thurrock (Jen Craft) on securing this debate.

In 2023-24, 26 children in north Yorkshire were registered with special educational needs due to a hearing impairment, yet support remains inadequate. To show my support for them and for the other children here today, I will now sign my name in BSL. [In British Sign Language: Alison.] Does my hon. Friend agree that deaf children need access to fluent signers as teachers?

[Jen Craft]

I completely agree: deaf children need qualified teachers of the deaf. I thank Mrs Smith, who is in the Public Gallery today—an exceptional teacher of the deaf in my constituency. I come back to the point about the patchwork of sign language provision for parents. There is an estimate that the availability of courses has fallen by 34% in certain areas since before the pandemic.

Parents are often told to access support through adult community colleges. While they provide an excellent grounding in BSL, it is usually irrelevant for the kind of conversations that parents need and want to have with their child. For example, my one-year-old daughter did not really have too much interest in how many brothers and sisters I have, what job I want to do or what my favourite colour is, but the signs for “milk”, “mummy”, “daddy”, “play”, “book” and, most importantly, “biscuit” very much caught her attention.

It is also hard for adults who are not naturally adept in learning languages to learn a completely new language in a way that meets their learning needs. I ask the Minister to work with me, the British Deaf Association and the National Deaf Children’s Society to build a pathway to ensure that parents of deaf children have access to relevant BSL lessons no matter where they grow up.

--- Later in debate ---

[Ms Julie Minns (Carlisle) (Lab)]

It is a pleasure to serve under your chairship, Sir Desmond. I congratulate my hon. Friend the Member for Thurrock (Jen Craft) on bringing this important debate to Westminster Hall. I will attempt to say [In British Sign Language: Good afternoon] to the members of the public and members of the deaf community who have joined us today.

For more than 150,000 people in the UK, BSL is their first or preferred language. That is 150,000 people who cannot routinely follow debates in this Chamber; 150,000 people who may be unable to read information about how to travel to Westminster or, indeed, anywhere across the UK; and 150,000 people—approximately one in 450 people—whose language has been and continues to be misunderstood and whose communication preferences often go unmet. Their language is misunderstood because BSL, as we have already heard this afternoon, is not a translation of English. Many people do not realise that, but it means that too often service providers believe that they have met the needs of BSL users because they provide webchat or email access to customer services, not understanding that many BSL users may not read English.

The lack of understanding was brought home to me all too clearly a few years ago when I was working for an electricity distribution network. Following engagement with our deaf customers, I recommended that the network introduce video relay access to its customer services. That recommendation was initially met with bewilderment, as customer services had only recently introduced webchat and the view was that the needs of deaf customers were therefore met. After several discussions explaining and re-explaining that BSL is not a translation of English, video relay was introduced to those customer services.

Although a growing number of organisations now provide video relay access to their customer services, many do not. I did a quick check ahead of today’s debate and confirmed that although my constituents in Carlisle and north Cumbria can access their water company by video relay, they cannot access their gas and electricity networks. Considering how vital those utilities are, we need to do more; I will certainly be writing to my local electricity and gas distribution networks after today to urge them to introduce video relay.

British Sign Language is a beautiful language, but its users can face less than beautiful consequences from using it. BSL users can face social exclusion as a direct result of linguistic exclusion. That can negatively affect their employment, education, access to healthcare, and navigation of the justice system and victim support. The concerns that we all have about our public services become doubly concerning when people cannot routinely access information about those services.

That is why the 2022 Act introduced by the former Member for West Lancashire—we have already spoken about it this afternoon—was a major step forward. The requirement to produce a report every three years on the use of BSL by Departments is key to ensuring that Government communications are as inclusive and accessible as possible. I welcome the Labour Government’s commitment to continuing to improve the accessibility of Government communications to the deaf community and BSL users.

In conclusion, I want to share with hon. Members that earlier this week, my hon. Friend the Member for Scarborough and Whitby (Alison Hume) and I took part in an introductory BSL training session specifically for MPs. I urge all colleagues to look out for it if it is offered again.

[Alison Hume]

My big takeaway from the training session that was provided here was that the language is a visual language. Does my hon. Friend agree that we are therefore excluding many of our constituents without realising?