Victims and Courts Bill (First sitting)

Alex Brewer Excerpts

Committee stage
Tuesday 17th June 2025 Public Bill Committees

[Alex Davies-Jones]

Q Before you come in on that point, Katie, obviously you will be aware of the new domestic abuse flag that we are bringing in as part of the sentencing review, so that will be possible in future.

Dame Nicole Jacobs: I am very pleased about that. It is a big step forward.

Katie Kempen: I agree with Nicole. We support the extension of the victim contact scheme, and we think it is hugely valuable to have that access to information—victims tell us that all the time. As has been said, in the last year or so, it would have been an invaluable resource for victims to be able to access.

On Nicole’s concerns about resourcing, as an organisation that runs a helpline, I would say that up to £200,000 for the helpline feels quite optimistic. The operational challenges that we bump into include that people are often in mental health distress when they access these contact lines, so the calls take longer and you need your staff to be trained in safeguarding, data protection, referrals and so on, which all takes time and investment.

The other element from our perspective is the knock-on impact this will have on victim services. It is estimated that the phone call will last about 28 minutes, and we will then need to pick it up and explain to the victim what their rights are, where they can go from here and where they can get further information. Undoubtedly, we will need to give additional emotional support—the phone call is likely to be quite traumatic for them. We need to see additional investment in the victim services that will be picking up the additional demand that comes from the scheme, although I would say it is a hugely welcome step forward.

[Alex Brewer (North East Hampshire) (LD)]

Q What do you think will be the impact of the new definition of “victim” for the purposes of the victim contact scheme?

Katie Kempen: We think it is clear and makes it quite accessible. From our perspective, if possible, we would like to see the eligibility for the victim contact scheme to go to all victims of domestic abuse. As Nicole mentioned, a person might not be convicted of a DA-related offence, but there is none the less an impact on the victim. You have referred to flagging as part of the sentencing review, and we think that could help. Where possible, we would like to see it extended. However, it seems as though the reforms will make it easier and clearer for victims to access support information.

Baroness Newlove: I agree.

Dame Nicole Jacobs: I would just underscore for the Committee that the inclusion of children is very important. I recently published a report on children, “Victims in their own right?”—that question mark was on purpose. One aspect of the report was mapping 700 services for children in England and Wales, and the fact that one in five say that they do not have adequate funding, which had led to curtailment.

If I had to name one of the largest gaps we have in victim services—I would say there are gaps across the board—it is the huge gap in relation to children. That goes back to this continual theme. Under the Victims and Prisoners Act, we have the duty to collaborate. I was a huge champion for that, and I am now very involved in its enactment, but it does not create any new funds for services for victims; it says to local areas, “You have a duty to collaborate on the funding streams that currently exist”.

I would say that a huge gap in this Bill is a duty to fund community-based services. Without wishing to embarrass Katie by talking about the incredible work that is done by Victim Support, there is a range of services that are the foundation of support for victims. They do not sit in core budgets like other kinds of public services do. That is one thing we have to fundamentally address for victims to have that kind of end-to-end support. I will not labour it any more, but I have to point out the biggest gap. It is great to have children defined, but what does that mean?

Katie Kempen: The reality for us is that the budgets for commissioning services are being cut, so the services that we can provide are being cut. The increase in national insurance contributions has obviously hit the sector really hard as well. We support all this work to improve the victim experience, but it needs to go hand in hand with a well-resourced victim sector that can take victims from the point of the crime occurring—even pre-charge and pre-contacting the police—right to the end of the criminal justice process.

Baroness Newlove: Can I bring it back to the information for victims? The one thing I am really concerned about is the importance of what information is given to victims, because it is very patchy. They are being told, “We cannot tell you whether the offender has been released”, and they cannot be told where the offender lives or what the offender knows about their exclusion zones. I truly welcome the fact that we will hopefully turn it into a restriction zone, because I have mapped my life out, and I have three offenders who know exactly where I am.

More importantly, the information takes too long and is very clunky. The victim liaison officer tries to do as much as they can, but I think this is an ideal opportunity—I am looking at the Minister—to let the victim know that, if the offender has been released, he does not live in the area; he lives 300 miles away. That gives comfort. I have met a victim who is petrified that the offender lives near her, because nobody will tell her where the offender is. We are not saying police must pinpoint where he is, but, if that offender lives 300 miles away, she can at least go out the door and go to the shops without feeling that he will be around the corner. That is really important. Why are we nervous about sharing information about offenders when offenders can know a lot about victims?

[Adam Thompson (Erewash) (Lab)]

Q Good morning to you all. Baroness Newlove, you published a report last year on the experiences of victims of antisocial behaviour. To what extent do you think the Bill’s antisocial behaviour measures meet the recommendations of your report?

Baroness Newlove: Antisocial behaviour is my drum. I absolutely welcome that the commissioner is now able to explore the treatment of victims of antisocial behaviour—I have been going on about that for many years—but there are still challenges that victims face.

I really like that it will allow an investigation of how the housing agencies and associations treat victims, because it is like ping pong with these housing associations—I welcome that. I challenged the Victims and Prisoners Act because victims should expect to be entitled to the right support under the victims code. Victims of persistent antisocial behaviour should fall under the victims code. Trying to get people to understand the impact of antisocial behaviour as a crime—and it is a crime—is all down to how much the victim reports. That is where we need better understanding.

I also want a statutory threshold for ASB case reviews, and I want an independent chair for ASB case reviews, because I am tired of agencies marking their own homework. More importantly, I want the victim to be able to go to this, because you are talking about them and the impact on them, yet they are not invited. For me, that is really important. I welcome anything for antisocial behaviour, and I would like the Government to look at the report’s recommendations and see what else we can add.