TOEIC Visa Cancellations

Afzal Khan Excerpts

Tuesday 4th September 2018 Westminster Hall

[Afzal Khan (Manchester, Gorton) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Bailey. I thank my hon. Friend the Member for Ilford North (Wes Streeting) for opening the debate in such a powerful and forceful manner. I also thank all other Members who contributed.

The situation of TOEIC students has a long history. The original controversy came to light in 2014, when BBC’s “Panorama” uncovered an unacceptable situation of bogus colleges and fake tests through which people were illegitimately gaining UK visas. There was a crackdown, and the Government revoked or curtailed the visas of thousands of students. We have now reached a point where the pendulum has swung too far in the other direction. Thousands of innocent students have been victims of the crackdown. A prolonged and unnecessarily hostile legal fight with the Home Office has taken years to reach a settlement. The effect on innocent people caught up in the TOEIC scandal has been catastrophic and constitutes a grave injustice. The Government have not confirmed the numbers, but I have seen estimates that between 4,000 and 7,000 students have been falsely accused of faking their tests and deported.

Four years after the scandal, many students still have no resolution to their cases. For many, their mere presence in the UK was made unlawful. They have been subject to the hostile environment, stripped of the right to study, to work, to find accommodation and to access banking and NHS services. Because the charge is of having engaged in fraud, many students have felt compelled to stay in the UK to clear their names. They are unlikely to obtain entry clearance in the future without removing the charge from their record.

In 2016, the Home Affairs Committee heard from a witness who clearly said that they did not cheat on their English language test. They were arrested, their home was searched and they were taken to prison and made to wait 20 hours until somebody came and told them why they were even there. The combination of a traumatic event like that, followed by years of legal uncertainty over their status, has caused psychological and emotional damage, potentially to thousands.

The TOEIC scandal and the prolonged aftermath expose two wider problems in the Home Office. First, the appeals process is insufficient and is not conducive to swift justice. High fees, the stripping back of appeal rights, the lack of access to legal aid and the hostile environment combine to make it very difficult for people to seek justice and rectify wrong Home Office decisions. Initially, the TOEIC group was only allowed out-of-country appeals. It took a prolonged legal fight to establish that they should have the right to contest the decision in the UK. It is extremely difficult to launch an out-of-country appeal. The technology often does not work and any difficulties can result in a case being postponed for months.

The Financial Times featured the case of a man who emigrated to the UK from Bangladesh. His student visa was suspended over allegations he cheated on an English language test in 2014. He returned to Bangladesh and now faces a two-hour walk to the nearest place where he can use the internet to make an international telephone call. His case has been adjourned until December, leaving him with months of uncertainty before he can clear his name. He described his situation as follows:

“My future is being destroyed here, not only financially but morally”.

In the case of Ahsan, which was decided at the end of 2017, the judges ruled that students who had lived and studied in the UK for a number of years should not be summarily removed from the UK with only an out-of-country appeal. The NUS is aware of at least eight cases currently before the Court of Appeal that are due to be heard in November. Is the Minister aware of any ongoing cases where appellants are not allowed to be in the country? Will she confirm what the Home Office’s approach is to TOEIC appeals? Will the Home Office restore the rights of those appealing while their case is being decided?

The second issue that has been exposed by the TOEIC issue is the Home Office’s lack of a human face. Many of the students accused of cheating on their English language tests have never had the chance to speak directly to anybody at the Home Office about their case. Many of the students accused of cheating speak very good English. I heard of someone studying for a degree in English literature who was accused of cheating on their English language test. Why would someone possibly cheat when their vocabulary is wider than that of many MPs? Can the Minister tell us if those accused of cheating will have the chance to sit their tests again to prove that they can pass on their own?

Throughout the Windrush scandal, we heard calls for the return to a face-to-face approach in immigration. Lucy Moreton from the ISU, the union for borders, immigration and customs staff, said that face-to-face interviews with visa and immigration applicants vanished around 2014. That had a bearing on the Windrush scandal, and it clearly has had a bearing on TOEIC as well. As part of her review of Windrush, and of the Home Office’s handling of the TOEIC scandal, will the Minister commit to reintroducing a human face to the Home Office’s approach to visas and immigration?

--- Later in debate ---

[Caroline Nokes]

The hon. Lady asks whether the Home Office has offered compensation. We have not, because what we have seen in successive High Court judgments is that our ability to rely on an accusation of fraud was appropriate. We heard a lengthy quote from a senior High Court judge, who, it is interesting to note, said in a subsequent case that new evidence that the Home Office had provided was focused and much more substantial. That same judge also found that evidence was sufficient to make our accusation of fraud.

[Afzal Khan]

The question that is being asked is not about the Home Office being right in some cases. The question is, in the cases where it has been wrong, has it offered any compensation?

[Caroline Nokes]

The Home Office has enabled people to take cases to judicial review. The Home Office has established that we can rely on the evidence of fraud that we very clearly have, and the links to criminal gangs. It is important that we recognise that there was significant, widespread and indeed very lucrative fraud taking place in these cases. Our enforcement investigations uncovered evidence of impersonation and of proxy test-takers. I very much regret that this has happened. Innocent applicants may well have been caught up in widespread fraud, but we also have reports from judges that there were a number of different reasons why individuals might have undertaken the deception, even if they spoke very good English.