Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

Adrian Sanders Excerpts
Monday 19th November 2012

(11 years, 5 months ago)

Commons Chamber
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Jeremy Browne Portrait The Minister of State, Home Department (Mr Jeremy Browne)
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All I can say to the hon. Gentleman is that if members of the public have concerns that they wish to report, they should report them to the police, and if they have concerns about the police, they should report them to the Independent Police Complaints Commission. Obviously, we would expect those authorities to act on the information provided to them.

Adrian Sanders Portrait Mr Adrian Sanders (Torbay) (LD)
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T3. Some of my constituents have had their applications for indefinite leave to remain returned after months of waiting, only to find that there was an error in their payment details. Why is there a separate verification process for payment details? Why not have one process? That would solve the problem of people going back to the beginning of the queue simply because of an error that is not always of their making?

Mark Harper Portrait The Minister for Immigration (Mr Mark Harper)
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I am grateful to my hon. Friend for raising that issue. The process for scrutinising applications is such that any payment issues are supposed to be looked at right at the beginning of the process, so that they can be dealt with swiftly. If my hon. Friend knows of specific cases in which that has not happened, I would, of course, be pleased to either hear from him or meet him to discuss them in more detail.