Child Maintenance Service
Adam Jogee Excerpts(1 month ago)
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Andrew Western
I absolutely understand the point that the hon. Gentleman is making. With specific reference to named caseworkers, initially for victims of domestic abuse, I will have something further to say that I think he and all hon. Members will welcome, but I take his more general point.
If I may make some progress, turning to direct pay and domestic violence, financial abuse and so on, the proposals also sought views on collection fees and explored how victims and survivors of domestic abuse can be better supported. That is so important given the issues raised by the hon. Member for St Neots and Mid Cambridgeshire and the case he cited of his constituent. Overall, work is ongoing to establish the steps needed to really improve the service, taking account of the views of parents. Those will be set out in the response to the consultation. I appreciate that he would like that to be as soon as possible; I will take that away.
To drill down on the issue of domestic abuse, the scale of violence against women and girls in our country is intolerable, and the Government will treat it as the national emergency that it is. Our manifesto included the mission to halve violence against women and girls in a decade—we were right to do so—and I and all Ministers are focused on making that a reality. If I may, I will therefore say a little about the support that should be available. If the hon. Member wants to share specific details of the case that he referenced with me, I will take that away. The support that should be available is extensive and runs contrary to what clearly happened in the case that he outlined.
We have overseen progress in providing support, with the continued roll-out of an operational team to deliver targeted support to parents subjected to the most challenging and complex domestic abuse. The team provide a tailored and discrete service to customers, which is incredibly important, giving regular progress updates. They can and do assign a named caseworker to prevent customers having to re-tell their story at each interaction. As the hon. Member for Strangford (Jim Shannon) was saying, that can be incredibly stressful for parents using the service. Caseworkers are trained to identify and refer appropriate cases within the collect and pay service to that team. More generally, the CMS consulted on a diverse range of stakeholders to review its domestic abuse training for all frontline CMS staff to ensure that caseworkers understand, recognise and respond appropriately to customers who are experiencing domestic abuse or who are survivors of domestic abuse.
Adam Jogee (Newcastle-under-Lyme) (Lab)
I am very grateful to the Minister for giving way and I congratulate the hon. Member for St Neots and Mid Cambridgeshire (Ian Sollom) on securing the debate. Like him, I have had a number of people come to me with stories of being ignored, let down or left behind by this agency. The sooner the failures of the agency are dealt with, the better for people not just in my constituency but up and down the United Kingdom. With that in mind, will the Minister find time to meet me to talk about the specific examples faced by my constituents? He touched on the point that this is an equality and safety issue. That is very much the situation in my patch for the people who come to my surgery. I would therefore be grateful, in the spirit he has approached the debate so far, if he could find time to meet me to discuss those points.
Andrew Western
I should have known that my hon. Friend would be in his place. He is keen on an Adjournment debate—we all know that. This is where I out myself as an imposter, because I am not the Minister with direct responsibility for the CMS, but I am very happy to put him in touch with the Department’s Minister in the House of Lords, who I am sure would be happy to have a conversation with him.
Turning back to the hon. Member for St Neots and Mid Cambridgeshire and the points he made about calculation reforms, a broad review of the child maintenance calculation is being conducted. It is examining the scope for change and improvements, while maintaining the simplicity of the calculation. It can be very frustrating for paying parents who are waiting to have income reassessed, and for receiving parents when they are aware that a paying parent has received a substantial income increase. The calculation at present generally looks at income from the previous tax year and it is only when somebody’s income has changed with a divergence of more than 25% in either direction that it triggers an in-year evaluation. We are looking at ways we can change that, while recognising that we need to encourage payment compliance and more sustainable arrangements in all that we do.
The hon. Gentleman will be pleased to hear that the £20 application fee he referred to was removed in 2024, getting rid of a financial barrier to parents wishing to access the CMS. Proposals to include more types of taxable income held by HMRC within the standard maintenance calculation are being considered, alongside the review of the child maintenance calculation.
Turning to enforcement—my hon. Friend the Member for Congleton (Mrs Russell) also raised this issue—I can understand that for some receiving parents there are frustrations with how quickly the CMS secures payment from non-compliant paying parents. We have seen significant improvements to speed up action when payments first break down and to target enforcement action more effectively. We are changing the process at present to make direct deductions something we can do more swiftly where issues emerge. We have a range of strong enforcement powers that can be used against those who consistently refuse to meet their obligations to provide financial support to their children, and in the past year to September 2024 the CMS has collected £16.8 million from paying parents with civil enforcement actions in process. Collections through civil enforcement have followed a general upwards trajectory in recent years. For comparison, the equivalent figure in 2021 was £10.3 million.
I would like to finish by talking about the improvements to customer experience and digital services that the Department has been introducing. Since 2020, as part of the DWP service modernisation programme, the Department has transformed the ways in which customers can interact with the CMS, providing customers with the choice to make contact with digital routes and reducing the time taken to action change of circumstances. We continue to develop our digital offer, evaluating through user research and customer feedback, but we are committed to retaining a non-digital telephony service to ensure that no customer is excluded.
As I said earlier, I recognise that the hon. Gentleman is rightly impatient, as are other Members, to see change and to see the details of our reform package following the conclusion of the recent consultation, but getting the right solution will take a little time. It is right that the changes that we make are properly considered and robust so that the CMS can continue to play not just an important role but an ever-more effective and increasingly important role in supporting children and tackling child poverty.
Question put and agreed to.
Oral Answers to Questions
Adam Jogee Excerpts(3 months, 1 week ago)
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The Minister for Employment (Alison McGovern)
We still have more than 800,000 vacancies in this economy, and businesses are crying out for staff. That is why, through our reform programme, we are determined that the DWP will serve business better. I look forward to working with Members across the House to make that happen.
Adam Jogee (Newcastle-under-Lyme) (Lab)
International Investment Summit
Adam Jogee Excerpts(5 months, 1 week ago)
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The Minister for Industry (Sarah Jones)
The hon. Member for Grantham and Bourne (Gareth Davies) was doing so well. [Laughter.] He was doing so well in the first half of his comments and then he returned to the same old tired lines that got the Conservatives defeated in the general election.
I am so pleased to be closing this debate today, which in a parliamentary context draws to a close a hugely positive and successful week for the United Kingdom. I thank all hon. Members who contributed to the debate. I am disappointed that only one Conservative MP managed to make it here to speak in the Chamber and that nobody from the SNP managed to come. I am surprised that they are not here to welcome the week we have had so far.
The Prime Minister made this Government’s guiding mission clear from day one: we will go for growth at every opportunity, and we are doing that in spades. A week ago today, we launched our landmark Employment Rights Bill to create more secure employment and a happier and more productive workforce. On Monday, we launched our industrial strategy Green Paper, something business has been crying out for, which lays strong foundations for 10 years of growth and investment in our most important sectors. Also on Monday, the Prime Minister hosted some of the world’s biggest investors to show them why, under this growth-driven Government, UK plc will be a blue-chip company that they should invest in. As was mentioned, Elton John was there to speak. I should tell the House that he took no fee—he took no fee. He wanted to come and celebrate with us the commitment of companies from across the world coming to the UK.
Before I talk a bit more about the investment summit, I want to pay tribute to the Members who spoke today, in particular those who made their maiden speeches. As someone who wells up quite often and quite easily, this was a difficult debate for me. There were many moments when we looked up at the Gallery and saw parents and other family members wiping tears from their eyes. It was lovely to see.
I loved the motto of my hon. Friend the Member for Ossett and Denby Dale (Jade Botterill). Working hard and talking straight is a great motto for this new Government.
My hon. Friend the Member for Congleton (Mrs Russell) gave us a wonderful tale of her constituency and its people, including a slightly odd story, I have a say, about Beartown. [Laughter.] But there we go; that’s Congleton!
My hon. Friend the Member for Buckingham and Bletchley (Callum Anderson) gave a great speech, telling us about the importance of Bletchley Park and its influence not just in world war two but on the technical age we are in today, and talking about the advanced manufacturing in his constituency.
My hon. Friend the Member for Banbury (Sean Woodcock) was a Labour Student. I do not know how many members of the Cabinet were Labour Students —I was not—but it is quite a good stomping ground for future Cabinet members. He paid wonderful homage to the people and the place of Banbury.
Diolch to my hon. Friend the Member for Bangor Aberconwy (Claire Hughes) for an incredibly beautiful speech about her constituency, its proud industrial history, and the ingenuity and innovation that it still shows.
My hon. Friend the Member for Bournemouth West (Jessica Toale) spoke without notes and made a really impressive speech. The passion with which she wants to reignite pride in her town and in our country was very well understood.
My hon. Friend the Member for Earley and Woodley (Yuan Yang), who has incredible experience, not least working at the Financial Times, talked about the life sciences in her constituency and how important they are. I look forward to meeting her next week to talk about that more.
My hon. Friend the Member for Vale of Glamorgan (Kanishka Narayan) also spoke without notes. He spoke lovely words about his predecessor, told a lovely story about the history and beauty of his constituency, and paid tribute to his constituents. Many of us have spent many happy days in Barry island—I certainly have.
At the investment summit, £63 billion of investment was announced, more than double what was raised at the Opposition’s summit last year. Iberdrola doubled its wind energy investment in the UK from £12 billion to £24 billion; there was £10.5 billion from Orsted and Greenvolt, and more than £200 million from SeAH Wind. There was £8 billion for carbon capture, which will create 4,000 jobs and support 50,000; £2 billion from Octopus Energy and £1.3 billion from Macquarie for solar projects; £6 billion of new money for data centres, on top of the £10 billion recently committed by Blackstone and £8 billion from Amazon; £1 billion for DP World’s London Gateway, and £200 million for a new freight ferry terminal at the Port of Immingham; more than £300 million for Holtec’s advanced engineering plant in South Yorkshire; £500 million from BMW Group for battery energy storage; more than £2 billion for rail and air projects from Network Rail and Manchester Airports Group respectively; and £400 million for life sciences and healthcare innovation. Moreover, our fantastic Imperial College London will put £150 million into a new R&D campus.
On top of these transformational investments, we have proved our credentials as a pro-business Government. Thanks to the Chancellor’s announcement that the UK Infrastructure Bank would be turned into the national wealth fund, we are catalysing tens of billions of pounds of private investment into the UK’s clean energy and growth industries, including green hydrogen, carbon capture and gigafactories. We are establishing an industrial strategy advisory council, led by Clare Barclay, to help deliver the pro-business environment on which our industrial strategy will depend. We are creating a British growth fund that will fuse pension investments and venture capital markets. We are expanding the Office for Investment to ensure that international investors receive the information and guidance they need to invest in Britain, and we are cutting red tape to remove redundant reporting requirements, while making it easier for companies to re-domicile themselves in the UK—and all this within 100 days of our taking office.
From more rights for a more productive workforce, to a pioneering industrial strategy for our sectors of the future, to scores of investments worth tens of billions of pounds, this Government are delivering change. The last Government’s scattergun approach to growth left our country starved of investment, economically divided and struggling to maintain our competitive edge in the global economy. Growth was anaemic; wage growth flatlined on their watch. Productivity was down; the gap between France, Germany and the United States doubled since 2008. We saw the lowest investment share as a percentage of GDP in the G7, and we ranked 27th out of 30 in the OECD last year. That is on top of the state of the public finances that the Conservatives left us, with public services starved of investment, millions of days of work lost to strike action, and rocketing debt.
However, in just 100 days this Government have already laid down the blueprint for 10 years of growth through our biggest and most innovative sectors; secured £63 billion in new investments that underline our potential as a world leader in renewable energy, life sciences, technology and clean growth; and brought forward a raft of reforms to create a happier, more secure and more productive workforce.
Adam Jogee (Newcastle-under-Lyme) (Lab)
The Minister is making a very interesting and important speech, and she has set out exactly what this Government are doing to benefit my constituents. Could she find some time to meet me so that we can discuss how together we can ensure that the people of Newcastle-under-Lyme and Staffordshire more widely can benefit from the investment secured at the summit this week?
Sarah Jones
I am always happy to meet and to talk about what more we can do in our next 100 days, and indeed—we hope—our next five to 10 years in government.
Some Conservative Members have questioned whether some of these investments were teed up under the last Government. They know perfectly well that business confidence can rapidly change investment decisions. All the announcements included are of new, firm commitments being made by companies to invest in the UK either when final investment decisions have been taken or when announcements have been accelerated or unlocked because of actions taken and support provided by this Government.
I am sure that Conservative Members will have seen the letter, published in The Times at the start of the week, from five of the world’s biggest banks, joined by private equity firms, insurers and tech giants, saying that it was
“time to invest in Britain”,
and that Britain’s “greater stability” had increased its attractiveness to investment, which was of course a reference to Labour’s decisions when we took office. They concluded:
“We are optimistic about the future of the economy, and believe it is time to invest in Britain.”
The fact that scores of investors attended our summit on Monday, with tens of billions of pounds being firmly committed to new projects, shows that under this Labour Government, business and investors have a great deal of confidence in our growth mission.