(2 years, 10 months ago)
Commons ChamberThe hon. Lady will be well aware of the extensive work that is taking place around the Windrush compensation scheme and the support that we have offered her constituent. If she would like to meet me to discuss this further, she would be very welcome.
(3 years, 2 months ago)
Commons ChamberFirst, it is important to reflect on how the scheme has fundamentally changed since December. I have already highlighted the levels of payment and the speed at which the claims are being dealt with. It is important to recognise that the changes I put in place in December have had an immediate effect; within six weeks of making the changes we had offered more in terms of payout and compensation payments than were made in the first 19 months of the scheme. I say openly to the hon. Gentleman and all Members of the House who have constituents who are awaiting claims: provide me with the details and I will look into those cases.
The fact of the matter is that we have been reaching out to those who are entitled to compensation. We are working across the board. We have overhauled the team; we have more caseworkers than ever. Another £9 million has been offered to claimants, and we are awaiting responses from those individuals.
“Sitting in Limbo”—a drama about my constituent Anthony Bryan, who had his life turned upside down by the Windrush scandal—won a BAFTA yesterday. At the time of its release, the Home Secretary rushed to meet Anthony and told him that he would be given a voice. Yet it was not until two days ago—18 months after he made his claim—that Anthony finally received an offer of compensation. Will the Home Secretary tell us how long the hundreds of others like Anthony will have to remain in limbo before the Home Office gets its act together?
If the hon. Lady heard my earlier remarks, she will have heard that fundamental reform of the Windrush compensation scheme has taken place. She will also recognise that when the scheme first launched, it was put together very quickly, but in consultation with members of the Windrush generation and representatives from the community. She asked me how long it takes for people to be paid. Due to the changes that I have put in place, it now takes an average of three weeks from receipt of an acceptance to payment. Finally, I am delighted to hear that the hon. Lady’s constituent has finally received the payment that he deserves.
(4 years, 2 months ago)
Commons ChamberMy hon. Friend is absolutely right to speak specifically about the changes required in the Home Office. We have already set that work in train—we did so straight after the publication of Wendy’s review—primarily because the review itself is called the “Windrush Lessons Learned Review”. It was a very humbling moment for the Home Office, in which to reflect on the previous conduct and the approach that the Home Office has taken, even in terms of corresponding to individuals, the way people were treated, and the way in which the Department and representatives have spoken to people, whether face to face or on the telephone. There are many, many stories—too many—of individuals who have been treated appallingly. In fact, when the Prime Minister and I met representatives of the working group yesterday, we heard awful examples of individuals being treated in a really inappropriate way, with the wrong kind of language, and being dismissed and belittled. That is simply not acceptable.
There is a long way to go internally in the Home Office. The review will lead not only to culture changes but to changes in working practices. At a leadership level, I feel very strongly about ensuring that the Home Office is far more diverse and representative of the community that it serves. Sadly, at this particular stage, across all leadership functions, it simply is not. There is a long way to go in terms of making that change, and that is something that I am absolutely determined to make sure happens.
If anyone wants to see a masterclass in institutional racism, they should just go and watch “Sitting in Limbo”, a shocking BBC drama based on the experience of my constituent Anthony Bryan, who was wrongfully detained by the Home Office and threatened with deportation. Even with that treatment, he has received only a partial payment from the compensation scheme. Will the Home Secretary publish the criteria used by the Department to determine compensation claims? Will she announce a deadline by which all compensation will be paid up in full?