Southern Railway (Performance)

Debate between Nusrat Ghani and Huw Merriman

Wednesday 8th July 2015 Westminster Hall

[Huw Merriman (Bexhill and Battle) (Con)]

Given that the debate is about punctuality and timekeeping, I shall come well within the four minutes; otherwise, I will hand out my own compensation forms, albeit that, using Southern’s own ratio, I shall pay out only at six minutes plus.

I am also a daily commuter on Southern—I have been for the last nine years, and I continue to be one as an MP. I use the Uckfield line, which is in the constituencies of my hon. Friends the Members for Wealden (Nusrat Ghani) and for Tonbridge and Malling (Tom Tugendhat). I am also a member of the Transport Committee, so I take very well the suggestion that the matter before us would be a good one for it to discuss.

Perhaps I have become immune to the overcrowding I have suffered for almost 10 years on my daily commute, but my experience is that, although things are difficult, they are not perhaps as appalling as others may have found on their lines. The Uckfield line has one track, and capacity is, indeed, an issue. Twitter messages come through when people are rightly frustrated. I missed my child’s last-day-at-school performance, because I was stuck in Oxted for two hours. These things happen, and they are frustrating, but, today, the 6.43 am train came in on time, and I dare say there were no tweets putting that message across. It is important that we also consider the views of the majority who do not get in touch with us.

Capacity is, indeed, an issue, and it concerns me hugely that, as more housing is built in my constituency, the Uckfield line and the coastal line will become even more overcrowded. Those lines are served by diesel engines, so it appears that little can be done—certainly on the coastal route—to introduce more carriages.

Southern Rail takes the view that all its revenue goes to the Government, and that anything it adds on has to come out of its bottom line, so it refuses to add anything. I would like further measures and incentives from Government, to make sure that Southern adds those carriages on. The overcrowding that my constituents in Bexhill suffer at rush hour is incredibly difficult. Equally, however, at other times during the day those two carriages are not really used at all; so, again, I take a reasonable view of the circumstances.

The conclusion of the London Bridge building work will be an amazing experience, and I hope that many of the issues will then become a distant memory. The fact that the rail companies and, indeed, Network Rail, have continued to operate in the station during the largest station engineering project in Europe is testament to their hard work. There have been issues; I was there on the day of the overcrowding that was mentioned. It was incredibly difficult and frustrating, although it is fair to say that some people were making a leap for it because, frustratingly, they could see empty trains moving out, rather than because trains were that crammed. I was in the cram and can testify to that.

London Bridge will be amazing, and it is important to be positive. While we chastise where we should, we also need to give encouragement and welcome the work.

[Nusrat Ghani]

My hon. Friend mentioned Uckfield in my constituency; locally, the line is called the “misery line”. He must have heard news of the Southern engineers strike that may be called next week, because they have been unable to negotiate through the union. My hon. Friend the Member for Tonbridge and Malling (Tom Tugendhat) and I wrote to the union and to Southern urging a cancellation of the strike. I hope that my hon. Friend the Member for Bexhill and Battle (Huw Merriman) will join me in trying to make sure that they resume the negotiations.

[Huw Merriman]

I happily do so. I note the reference to the “misery line”; perhaps I have become immune through being a daily commuter for 10 years, but I tend to look on the brighter side. Things are sometimes incredibly difficult and frustrating, but for the vast majority of the time they work well. It is important to encourage people to see things that way; otherwise, there is a danger that we will become doom and gloom merchants, and we cannot then encourage people to see better times ahead.

I have now gone over four minutes, for which I blame my hon. Friend the Member for Wealden. I just want to make three points. First, it would be good to have more rolling stock. Secondly, it would be good to have a facility for dealing with the add-ons such as exorbitant rises in parking fees and the charging that now happens for duplicate tickets when someone forgets their season ticket. That is outrageous, in my view, because commuters should not be used as a cash cow. Thirdly, there is the issue of compensation. Why do we still have pieces of paper to get us through? Why can we not tap in with a smartcard that tells us when the train should arrive and automatically compensates us when it does not?

Superfast Broadband

Debate between Nusrat Ghani and Huw Merriman

Wednesday 24th June 2015 Westminster Hall

[Nusrat Ghani]

I am grateful to my hon. Friend for that example.

Beyond the impact on businesses, there is an impact on older people. I am pleased to be the new co-chair of the all-party group for ageing and older people. Addressing ageing and loneliness is a priority of mine. The speed at which technology is changing is frightening for the best of us, but for older people it can be truly isolating. Ensuring that they have access to the internet is not just an economic or technological issue, but a social care issue. We cannot let anyone be left behind or left out.

This and the previous Government have taken encouraging steps with respect to broadband provision. The £1.7 billion being invested is welcome, as is the fact that, according to the Countryside Alliance, 90% of premises will be connected by early 2016. My concern is that the other 10% should not be left behind and that during the roll-out of superfast broadband, the responsibility to deliver basic broadband to those who fall beyond the limits of the BDUK project should not be overlooked.

[Huw Merriman (Bexhill and Battle) (Con)]

My hon. Friend and I are constituency neighbours, sharing a border as we do. Given that 15% of our local residents are self-employed and more than half of them work for small firms, does she agree that this is even more of an issue for us in East Sussex and that it is important that the Government get it right?

[Nusrat Ghani]

My hon. Friend is absolutely right. Most—90%—of my local businesses employ fewer than 10 people, and they tend to be run out of people’s own homes, so having rural broadband, whether the speed is slow or fast, is absolutely imperative. I thank my hon. Friend.

The Government predict that, by 2017, 95% of premises will benefit from speeds of more than 24 megabits; some of my constituents are asking for just 2 megabits, and they are not even getting that. The broadband connection voucher scheme, which allows businesses a grant of up to £3,000 for better and faster broadband, is also welcome, but it does not help my constituents one little bit; it is, for the moment, limited to businesses located within a certain distance of the 50 cities benefiting from the scheme. I hope the Government will consider expanding the scheme’s horizons and work to support other businesses.