(7 months, 2 weeks ago)
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I will give way to the hon. Gentleman shortly.
With PIP, there were three million decisions from October 2018 to September 2023; 8% were appealed, with 5% cleared at tribunal and 3% overturned. However, I appreciate that the hon. Member for Slough made the point, of which I am very mindful, that none of these statistics are just statistics; they are individual people with individual needs, and we should be very mindful of that.
I thank the Minister for giving way. Given the time, I would like an answer to one of my various questions. The Government announced extra funding in the Budget for processing disability claims. Can she clarify exactly how that will be used to reduce the huge delays?
Yes—I am keen to try to come on to that. There were many questions this afternoon and I am trying to get through as many of them as I can.
The chance to work guarantee was mentioned, which will effectively remove the work capability assessment for most claimants; they are already assessed without work-related requirements. That will remove the fear of reassessment and give the group the confidence to try work within the existing permitted work rules in employment support allowance and work allowance rules in universal credit. I am absolutely delighted about what we have done around disability employment. I am keen to do and say more around it, which should feed in again to the process of trying to allay some of the concerns that have been expressed this afternoon.
The proportion of those people in receipt of PIP with a mental health condition who are getting top rates is actually six times higher compared with DLA—PIP is at 41% and DLA is at 7%. I will just point out that customer satisfaction for PIP customers was 77%, with different scores according to different providers; again, I will go away and have a look at that. People being treated with dignity and satisfaction with how they are treated is extremely important to me. Indeed, this morning I raised the issue of disability services complaints. The number has decreased from 2,690 in 2021-22 to 2,330 in 2022-23. I am very mindful again that all of this is about individual experience.
Let me quickly try to canter through a couple of other questions before I close. The hon. Member for Slough talked about PIP clearance times. We have increased the number of case managers—health professional assessment providers—to deal with the increased demand and we have addressed the blend of phone, video and face-to-face meetings, to ensure that it is more centred on service users and is suitable. We have also empowered case managers, where they have robust evidence, to make decisions on award reviews, without referral to an assessment provider, so that decisions are quicker and we can avoid claims going out of payment. I am very much looking at that myself, and the end-to-end claim process for new claims has been reduced from 26 weeks in August 2021 to a current wait of 15 weeks. We are in a better position than we were before the pandemic. That is an achievement that I am proud of. Is there more to do? Absolutely, yes, but again I want those who are watching or listening to this debate to see that this is a big focus.
We are fully committed to delivering on the issues that matter to the British people. This is delivering for disabled people. It is an absolute mission for me in this role to make sure that the most vulnerable members of our society lead decent, fulfilling lives and I will use my time in this role to make sure that I can make the changes that everybody would wish to see.
(9 months, 1 week ago)
Commons ChamberI thank my right hon. Friend for making some really pertinent points. In regard to his point about playgrounds, that is why there will be a portal and some best practice. Some local authorities are already delivering; others will be able to learn from those interventions, so that families can enjoy playing together in the way that everybody else would take for granted. That should be available in every community.
My right hon. Friend also mentioned the wider structural changes. I am happy to look at the specific case he raised. If he would kindly send me the details, I would be very grateful. This plan is part of the wider national disability strategy, including changes to the work capability assessment. The engagement I have had with disabled people and their organisations has made clear that there are some very vulnerable people who are very keen to be protected and supported, and there are other groups who are very keen to get the opportunities and chances they need. This Government are determined to get the approach right for everybody and every community.
According to the charity Sense, 85% of people with complex disabilities are worried about the rising cost of living. The Minister’s predecessor said that the disability action plan would outline the “immediate” action this Government would take to make the lives of disabled people better, so why does the disability action plan do so little to address the cost of living crisis now?
I would point the hon. Gentleman to the next stage of the cost of living payments, which start tomorrow, and again to the household support fund, which we see, evidentially, is supporting carers and those with disabilities at a really difficult time. We have ensured the energy price guarantee remains in place as an additional safety net until March this year. It will hold bills down, and I hope, as energy prices fall, it will help low-paid workers or disabled people, as he describes. The Government are providing millions of households with further cost of living payments, as I say, and there is a £104 billion package to support households until 2025. I am engaged with the other disability champion, the Under-Secretary of State for Energy Security and Net Zero, my hon. Friend the Member for Derby North (Amanda Solloway), on this matter. That is wider than this specific plan, but the hon. Gentleman can be assured that we continue to engage on this matter.
(1 year, 8 months ago)
Commons ChamberWe are committed to helping parents to increase their income through work. We have cut the earnings taper on universal credit and increased work allowances, meaning that families are, on average, better off by £1,000 a year. Additionally, eligible parents can claim up to 85% of their childcare costs through UC, and further assistance is available through the flexible support fund, Jobcentre Plus and work coaches.
I thank the hon. Lady for that question. The UC childcare element can be used to top up a claimant’s eligible free childcare hours if more hours are worked and more childcare is required. We also use the flexible support fund to support those up-front costs, as we heard earlier. However, I would like to take this opportunity to talk about employers; this is not solely about what the Government can do on our own to help lone parents. Job design, the opportunity to progress and flexible work are really important too, as is the opportunity to return and progress. We cannot do this on our own.
It is alarming that last year the employment rate for single parents had the biggest annual fall on record, and it is all the more worrying because the single parent employment rate has been on an upward long-term trend since the mid-1990s. Surely the Minister would agree that the eligible cost limit on childcare in universal credit needs to be uprated to reflect the ground reality of today’s soaring childcare costs.
I thank the hon. Gentleman for his question. Under this Government since 2010, we have seen a significant increase in lone parents in work, with the rate going up from 56.1% in 2010 to 65.5% in 2022. However, the reality—and I think he describes it—is that there are too many challenges for lone parents, and it is absolutely right that we look at this. As we have heard from the Secretary of State, we are hoping to hear more: the Chancellor is ever present in our minds. As a lone parent, I again make the plea to employers to help people come back to work, because we know it is more than just a pay packet; it is really important to see the whole of society represented in the labour market.