(8 months, 1 week ago)
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Yes—I am keen to try to come on to that. There were many questions this afternoon and I am trying to get through as many of them as I can.
The chance to work guarantee was mentioned, which will effectively remove the work capability assessment for most claimants; they are already assessed without work-related requirements. That will remove the fear of reassessment and give the group the confidence to try work within the existing permitted work rules in employment support allowance and work allowance rules in universal credit. I am absolutely delighted about what we have done around disability employment. I am keen to do and say more around it, which should feed in again to the process of trying to allay some of the concerns that have been expressed this afternoon.
The proportion of those people in receipt of PIP with a mental health condition who are getting top rates is actually six times higher compared with DLA—PIP is at 41% and DLA is at 7%. I will just point out that customer satisfaction for PIP customers was 77%, with different scores according to different providers; again, I will go away and have a look at that. People being treated with dignity and satisfaction with how they are treated is extremely important to me. Indeed, this morning I raised the issue of disability services complaints. The number has decreased from 2,690 in 2021-22 to 2,330 in 2022-23. I am very mindful again that all of this is about individual experience.
Let me quickly try to canter through a couple of other questions before I close. The hon. Member for Slough talked about PIP clearance times. We have increased the number of case managers—health professional assessment providers—to deal with the increased demand and we have addressed the blend of phone, video and face-to-face meetings, to ensure that it is more centred on service users and is suitable. We have also empowered case managers, where they have robust evidence, to make decisions on award reviews, without referral to an assessment provider, so that decisions are quicker and we can avoid claims going out of payment. I am very much looking at that myself, and the end-to-end claim process for new claims has been reduced from 26 weeks in August 2021 to a current wait of 15 weeks. We are in a better position than we were before the pandemic. That is an achievement that I am proud of. Is there more to do? Absolutely, yes, but again I want those who are watching or listening to this debate to see that this is a big focus.
We are fully committed to delivering on the issues that matter to the British people. This is delivering for disabled people. It is an absolute mission for me in this role to make sure that the most vulnerable members of our society lead decent, fulfilling lives and I will use my time in this role to make sure that I can make the changes that everybody would wish to see.
The question is, That this House has considered personal independence payment and other disability benefits.
(3 years, 12 months ago)
Commons ChamberI absolutely agree with my hon. Friend: it is vital that we support young people into employment. As we know, they are often the most affected in these times of economic uncertainty. My hon. Friend will be pleased to know that in addition to kickstart, the DWP Kensington youth team is actively working with local partners, such as the Rugby Portobello Trust, to help young people in her constituency back into work.
Young people are particularly at risk of being left behind as a result of this pandemic. Will my hon. Friend assure me that as we get our economy moving again, she will ensure that younger people have the chance to develop the skills that they need for future employment?
The Secretary of State and I are determined that the kickstart scheme will provide for young people a vital springboard to gain vital skills and experience in fully subsidised six-month roles, which will help to build their networks and their future opportunities before they move into long-term employment, apprenticeships, traineeships or further training. I was delighted to be in Derbyshire earlier this year to see exactly how the scheme will work on the ground.
(4 years, 2 months ago)
Commons ChamberMy hon. Friend is absolutely right. We are investing £10 million of European social fund support to get 20,000 disadvantaged people across England who are without access to the internet online. People who receive ESF support will be loaned devices, such as a tablet or a laptop, and be provided with three months’ data allowance. That will enable them to access the increasing range of online services to support their job search and, importantly, their journey towards securing employment.