(13 years, 3 months ago)
Commons ChamberMy hon. Friend is right to give credit to Heathrow for real improvements over recent years. Although terminal 5 started pretty badly, it is now a high-quality facility, and the airport will be investing in a major redevelopment of other terminals, hopefully to bring them up to the same standards. But more needs to be done, which is why we will modernise the airport regulatory framework to put passengers at the heart of the system, to give the Civil Aviation Authority the power to intervene where airports fail their passengers, and to incentivise the sort of investment in improvement, to baggage handling and terminals, for example, that his constituents clearly want. We are also introducing a new consumer panel at the CAA to improve passengers’ ability to influence the regulation of the airport.
8. What steps he is taking to tackle uninsured driving.