Deregulation Bill

Lord Stevenson of Balmacara Excerpts
Tuesday 4th November 2014

(10 years, 1 month ago)

Grand Committee
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Debate on whether Clause 41 should stand part of the Bill.
Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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: My Lords, the noble Lord, Lord Holmes of Richmond, is not in his place at the moment. He enjoined us to pay respect to the wonderful skills of the Minister who is about to respond to his fourth topic of the day. Having moved seamlessly from sport to parking and to marine inquiries, he now has to deal with intellectual property and, in particular, the blocking of ISPs—not an easy topic, as I know that he knows, but one that has to be dealt with as we consider Clause 41.

The clause would remove a power from the Digital Economy Act 2010 to make regulations containing site-blocking provisions. The Act gives courts the power to grant injunctions requiring internet service providers to block access to specified sites to prevent the infringement of copyright. The power was included to enable copyright owners to tackle sites based outside the UK that offer their copyrighted material illegally. Copyright owners are not able to take action against those sites in the UK and find it difficult to pursue them in their home territory. It was therefore considered reasonable to provide the ability to block access via internet service providers.

Deregulation Bill

Lord Stevenson of Balmacara Excerpts
Monday 7th July 2014

(10 years, 5 months ago)

Lords Chamber
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Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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That is a very constructive suggestion. I will take it away and we will discuss it.

On short-term lets in London, I am told that the question was included in the consultation issued in February last year on a review of the property conditions of the private rented sector. Nearly 100 responses were received and the Government will publish their response shortly.

One of the happy surprises I have in facing this Bill is that my initial feeling that the rights of way clauses of the Bill would be the most difficult turns out not to be the case. The Ramblers, the Country Land and Business Association and others have written to me to say that they are united in asking for no further amendments to this part. I hope that we can all hold to that. It is remarkably unusual to find a situation in which all those involved in a deeply contentious area, which has been contentious for a very long time, have come to an agreement and are asking us to put it into law. Let us see how far we can get on that following their consensus.

The noble Lord, Lord Stoneham, and others asked about the TV licensing review. As a matter of course, I can tell him that the terms of reference will be laid in the Libraries of both Houses and the review itself must begin within three months of the Bill receiving Royal Assent.

Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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That was not the main purpose of most of the comments, which was to allow for a discussion of the terms of reference of that review on the Floor of the Chamber. Simply to place them in the Libraries is not sufficient. Will the noble Lord reconsider that?

Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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I am told that the Government are currently committed to putting the terms of reference to both Houses at a later stage. I think that the noble Lord is asking for an early consultation. Again, let us talk off the Floor and see how far we get on that. My noble friend Lord Gardiner speaks for the DCMS and it may therefore be particularly appropriate that he would speak on that.

The noble Lord, Lord Brooke of Alverthorpe, was particularly concerned about the potential growth of alcohol consumption. I hope that in Committee we will be able to reassure him about what is proposed in these measures, which I recall have been discussed in terms of local arrangements allowing local communities to have events with fewer hoops to jump through in what I am told are community and ancillary sellers notices. The intention is strongly that this will be limited to a small part of any business that is allowed to do so. We do not see hairdressers offering gin and tonics to those who come to have their hair cut, which I think was almost what the noble Lord was suggesting, and other matters of that sort. Again, we will explore that further in Committee.

The noble Lord, Lord Rooker, had concerns about the repeal of the duty of the Senior President of Tribunals to report. I am told that, since the duty to report was introduced in 2007, other and more effective feedback mechanisms have been introduced—the production of a report by the Senior President of Tribunals no longer represents the most effective way of providing feedback. What the tribunals now do is to introduce summary reasons in employment support allowance appeals, starting initially on four sites. These summary reports have been found to be more useful than what was done before. Again, I am happy to talk further if that helps.

I have taken a lot of time and I have not talked about the closure of small prisons or the whole relationship between the Law Commission and this Bill. It is perhaps time for a short debate on the future role of the Law Commission as there is quite a lot of interest in that.

Before I close, I will talk about the question of the growth duty and in particular the EHRC, because I know there is a lot of concern about that. We are considering the question of how far the growth duty extends to non-economic regulators. Again, that is something that we will discuss further. We look forward to a lively and lengthy Committee stage. I congratulate all those who have read the entire Bill all the way through to the end of Schedule 20. I beg to move.

Deregulation Bill

Lord Stevenson of Balmacara Excerpts
Monday 7th July 2014

(10 years, 5 months ago)

Lords Chamber
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Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara (Lab)
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I thank the Minister for introducing the Deregulation Bill today and look forward to the many speeches to come. With more than 30 noble Lords listed to speak, I am sure that every clause and schedule will get some attention as we start what I suspect will be a long job, stretching out, perhaps, until the end of the year. We intend to scrutinise very carefully this rather mixed bag that the Government have put before us. I am joined on the Front Bench for the majority of the Bill by my noble friends Lady Hayter and Lord Tunnicliffe, but others will have to come in with their expertise on areas of the Bill.

I join the Minister in thanking noble Lords who served on the Joint Committee on pre-legislative scrutiny of the Bill, particularly its chair, the noble Lord, Lord Rooker, and my noble friend Lady Andrews. It has clearly improved considerably since its first publication. Indeed, we will hear reference in the debate to how much change there has been, since, as the Minister said, some 30 new clauses have been added since the Bill left the Commons. That suggests that, in some senses, the pre-legislative scrutiny could only have partial effect, sadly, since a lot of the Bill, almost 30%, has emerged since it finished its work.

Although the name of the Bill is the Deregulation Bill, it contains a number of measures which would properly be regarded as re-regulation. It might be helpful at some point if the Minister could explain precisely, perhaps by means of a chart—he is good at these things—what is deregulatory, what is re-regulatory and what is simply shifting burdens around the various places that have to undertake them. That would be helpful to us as we progress through the Bill.

I am sure that your Lordships’ House enjoyed the Minister’s attempt at making this Bill sound central to future economic growth. However, I hope that it will not come as too much of a surprise to him if I tell him that deregulating the sale of knitting yarns, freeing our children to buy their own chocolate liqueurs, decriminalising household waste and abolishing dog collars are not measures that are going to generate jobs or deliver prosperity. If your Lordships will forgive me for saying it, some of the clauses and schedules are barking mad.

People up and down the country are being hit by the cost of living crisis as their wages do not rise at the same rate as prices, yet instead of measures to stimulate the economy, the Government give us this Christmas tree Bill to end all Christmas tree Bills—forgetting, of course, that one of the few things that are not dealt with in it are Christmas trees.

All Governments have a duty to reduce unnecessary regulation at every opportunity, but unfortunately this Government’s approach to regulation is simplistic. Smart regulation underpins fair markets and can level the playing field for small firms and new entrants—the very people and businesses that create new jobs and prosperity. Smart regulation saves lives. For example, it is a matter of great pride for all of us that the 2012 Olympic infrastructure was built without the loss of one life. Regulation played a part in that. The men and women working on those construction sites knew the value of having clear health and safety regulations in place.

Smart regulation can help to drive innovation and growth. Yes, regulation is a concern for some businesses, but most sensible business people understand that rules are needed to protect people’s safety and rights, promote competition and prevent employers being undercut by those who do not play by the rules. As the Federation of Small Businesses has noted, the concerns of business are often more about how regulations are developed and introduced, how they are enforced, and the existence of duplication and overlapping rules that waste their time.

When in power, Labour sought to reduce regulation by introducing the Better Regulation Commission and an ongoing better regulation programme, and made a number of legislative changes to reduce the cost of regulation. Our programmes for simplifying regulation delivered £3 billion of savings to business per year. In contrast, the impact statement for the draft Bill estimated that it would save businesses and civil society a mere £10 million over 10 years, although the Minister has said that the figure is now £400 million over 10 years. Perhaps he could outline where the additional savings have come from. These figures underline that, while we all agree that unnecessary regulation can be a burden on business, a sensible approach to deregulation is about more than repealing one or two minor statutes.

By my count, the 86 clauses in, and 20 schedules to, the Bill cover at least 12 major Whitehall departments, and some measures apply to Scotland, Wales and Northern Ireland. There are some proposals in this rag-tag hotchpotch of a Bill that are welcome and that we do not oppose. However, there are some rather disturbing proposals hidden beneath the knitting yarn and the piles of redundant dog collars which we will vigorously oppose.

There are fresh attacks on employment rights, with the removal of yet more powers from employment tribunals. Those are measures that the Government’s own impact assessment claims will have a negligible effect on businesses or may even cost them money. We will not support any new attacks on hard-working people.

I turn to the first part of the Bill. Exempting self-employed people in certain industries from health and safety regulations will simply create confusion about who is covered and who is not. The Institution of Occupational Safety and Health is opposed to that, calling it,

“a very short-sighted and misleading move, it won’t actually help anyone; it won’t support business; but it will cause general confusion”.

Even the Federation of Small Businesses, which supports the change in principle, says that there is a question mark over how effective this clause will be, as it crucially depends on how well drafted and extensive the “prescribed description” list is. We understand that the HSE will consult on this later this year, but I put it to the Minister that it will be impossible to proceed to scrutinise this clause if we do not know precisely what the prescribed list contains. The draft that we have seen raises more questions than it solves. I hope the Minister will ensure that we have a complete list by the time we get to the Committee stage.

As the Minister mentioned, the Bill will also remove employment tribunals’ power to make wider recommendations to employers who have been judged to have discriminated against someone unlawfully. Such recommendations are only advisory, but they promote good working practice. Why are the Government trying to limit the ability of tribunals to make observations which might help to drive up standards? What are they afraid of? The House of Commons Library considered the impact assessment for that measure and found that, despite the Minister labelling it deregulatory and counting it as an “out” under the Government’s arbitrary one-in, two-out system, business will incur a cost as a result of the removal of the power. What sort of Government proudly propose a deregulatory measure that actually costs businesses money?

Building on Labour’s progress in government, the Bill seeks to introduce a growth duty on regulators, as the Minister explained. This duty will compel them to “have regard” to the promotion of economic growth when carrying out their functions and to carry them out in a necessary and proportionate way. We support the aims behind this duty and clearly the additional principle that regulators should go about their business in a proportionate way. I received a letter from the noble Lord this morning together with some draft guidance. I thank him for that. But I have not had time to absorb it or check whether it covers our concern that the duty does not inhibit or contradict the primary function of any regulator, particularly those dealing with social issues and the EHRC.

We have concerns about other parts of the Bill. Housing is a critical part of the cost of living crisis for families up and down the country, so should there not be a coherent, long-term approach, rather than ad hoc tinkering? The number of homes built for social rent has fallen to just over 7,700, the lowest in 20 years—indeed, since records began—and a fall of 75% from 2009-10. At the same time, the Government have pledged to replace housing sold under the right to buy, but there is mounting evidence that they are failing to ensure that this actually happens. In light of this, why do the Government refuse to undertake a review of the effectiveness of the current right-to-buy system and the impact that their right-to-buy policy is having on the supply of affordable housing? What is the rationale for the change in planning requirements for offering short-term lets in London, which may have fire and personal safety implications?

The decriminalisation of waste will apparently reduce the regulatory burden on households, but it may increase the burden on local authorities, and particularly affect their ability to reach their recycling targets. We have been told, in a helpful note by the councils, that operating standard collection arrangements is crucial to helping councils and residents further increase recycling levels to meet EU targets. Why remove that power? The Deregulation Bill also removes the offence, punishable by a £1,000 fine, of not complying with prescribed arrangements for refuse collection and converts this to a £60 civil penalty. The current arrangements are used proportionately and principally as a deterrent by councils. The proposed civil fine will not serve as an effective deterrent and will undermine the work of councils to encourage and support residents to increase recycling rates. The new trigger for a penalty is that the resident’s behaviour is,

“detrimental to any amenities of the locality”.

That is a novel test, with no legal precedents to define it. It almost certainly would not allow a council to enforce, for example, recycling arrangements which may be needed to get best value for money from a waste collection contract.

Speaking of fines, we will want to discuss in some detail the thinking behind the Government’s proposals to decriminalise failure to pay the licence fee collected by the BBC. We agree that it makes sense to consider this issue in the round, but we want to be assured that the terms of reference for the review will be debated in both Houses of Parliament and that the results of the review will feed into the charter and licence fee discussions and not be separated from that process.

We will look closely at the measures in the Bill to deregulate taxis and public hire vehicles outside London. The Government’s proposed reforms to the taxi and minicab trade will enable people without a minicab licence to drive one when it is “off duty”, end annual checks on drivers’ licences, and allow minicab operators to subcontract bookings to other firms in other areas. There has been widespread criticism of the Government’s last-minute decision to insert these reforms into the Deregulation Bill. Campaigners, industry bodies and unions are also warning that these changes will have severe safety implications, as local councils do not have the powers to enforce the changes safely.

The Suzy Lamplugh Trust, which campaigns for better personal safety, has raised concerns that enabling anyone to drive a licensed minicab will provide,

“greater opportunity for those intent on preying on women”.

The Local Government Association has said that,

“it is imperative that the Government withdraws these plans”

to ensure passenger safety. All this when we have now received the major review that the Law Commission has been carrying out since 2011 on taxi and private hire deregulation. The law as it stands—both in London and Plymouth with its bespoke legislation, and in the rest of England and Wales with its different legal framework—is built on the premise of broadly local trade in local areas and allows each local authority to regulate the taxi and private hire trade in its own area. Crucially, it gives local enforcement officers sufficient powers to enforce the existing law over the drivers, vehicles and operators in each respective area.

The report of the Law Commission, which specifically considered deregulatory measures, would set up new trading conditions, freeing private hire operators and drivers to work in a national environment, and for both taxis and the private hire industry to compete on a pricing basis that the public would understand. However, it also proposed making sufficient changes to the enforcement regime such that local authority enforcement officers, in particular, specially trained stopping officers, would have new powers to enforce the proposed legislation over vehicles, drivers or operators, regardless of whether they were registered in their licensing authority area or had come from outside.

We have a strange situation. The Bill’s proposals, which were introduced without proper consultation, will have to be repealed when DfT brings forward, as it intends to do, the Law Commission proposals. That begins to look more like a response to special pleading than a genuine attempt to deregulate. I thought that this was a deregulatory Bill, not a double regulation Bill.

The Bill contains a controversial blanket ban on the use of CCTV for parking offences, something that the LGA, the British Parking Association, cycling groups, head teachers and charities representing blind and disabled people have argued against, while businesses and motoring groups offered mixed responses, with some motoring groups calling the ban a retrograde step and some businesses stressing that CCTV could remain beneficial at particular times and on particular occasions.

We will be supporting the proposals in the Bill for public footpaths. The present system for recording public paths on definitive maps is not operating with the speed and efficiency needed to ensure that all the rights of way are properly recorded, which would give certainty to all.

Finally, as we are out walking, I come back to dogs. Noble Lords will be aware of the old filmmaking saw, which said that you should aim never to work with children or animals. I wonder whether that holds true for legislation too. I have a strong feeling that this part is going to cause an awful lot of trouble. At the moment, dogs must always be sold with a collar and tag. The Government announced in February 2013 that they were going to introduce micro-chipping for all dogs in April 2016. The provision in the Bill, however, will create an 18-month gap between when the Bill is passed and when those rules come in. The LGA opposes the clause on animal welfare grounds. If a dog becomes lost at present, anyone who finds it is able to read the information on its collar. Members of the public will not be able to read a microchip and determine where an animal belongs. That will make it harder for members of the public to contact owners when they come across a stray dog and increase the likelihood that people will deliver stray dogs to councils. That would constitute a new burden and would surely need to be fully funded. Is that another spending commitment in a time of austerity? That is yet another nonsensical policy in this rather disjointed Bill. The Government seem to have been caught out on an unworkable proposal permitting dogs to be sold without collars before their own compulsory micro-chipping requirements have been introduced.

Good regulation protects consumers’ and employees’ rights, ensures that our industries play their part in moving to a green and sustainable future, keeps citizens safe and saves lives. It is important that it is effective and enforceable. Challenges arise when ill-thought through regulation has unforeseen consequences or is interpreted bureaucratically and inflexibly. It is fair to say that the overall reaction to the Bill has been underwhelming—lukewarm at best. Ministers are delighted with it, but that is because it seems to be about removing burdens as much on Ministers as on business. By my count, half the proposals in the Bill will take away burdens from Ministers and the Government, and fewer than half will remove them from business.

Once again, the Government’s rhetoric extends far beyond their reach. When we get into Committee, and on Report, the Opposition will seek to remove or amend the iniquitous clauses in the Bill and to improve the others. We look forward to the journey.

Equality (Titles) Bill [HL]

Lord Stevenson of Balmacara Excerpts
Friday 6th December 2013

(11 years ago)

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Lord Dubs Portrait Lord Dubs (Lab)
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My Lords, I am not sure that I am capable of following all the subtleties of those contributions. I am not sure where the argument about the Labour Party comes from. As far as I am concerned, it is very simple, although I cannot speak officially for the Labour Party. We are, simply, opposed to discrimination on the grounds of gender, as the noble Baroness said a few minutes ago. That is all there is to it; surely that proposition is so simple. Of course the Bill will get blocked in the Commons. If any noble Lords have nothing to do on a Friday afternoon at 2.30 pm when the Commons is sitting, you will see the government Whip with a list of all the Bills, and he shouts “Object” to all of them. Last Friday he even objected to the Bill to give a pardon to Alan Turing. I thought that that was absolutely shameful. This House totally agreed that that Bill should go forward. That happened for reasons that the Government do not have to explain. The procedure in the Commons is absolutely lacking in total transparency. I will not digress too much on this, but it is quite wrong that an anonymous person—it happens that one can see that it is a government Whip—objects to all of those Bills. To object to the Alan Turing Bill was a really shabby thing and the Government should be ashamed of that.

To return to this Bill, the proposition is very simple. I do not speak for the Labour Party, but we are opposed to discrimination on the grounds of gender. I do not have any particular views on the rights of the aristocracy in any other respect, but the proposition is absolutely simple. If the Bill were to go through quickly, the Government might object, but it would send a signal in the hope that before too long, the Government will themselves take the matter in hand and do something about it.

Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara (Lab)
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I came into this debate believing that a vow of omerta would probably be the best approach, and I intend to stick to that. However, I wanted to upset the noble Earl on his happy day. I am afraid that as my noble friend Lord Dubs just said, he is confusing several things. The position that we have adopted is as stated by my noble friend Lord Dubs: in relation to the way in which titles are transferred we believe in equality and we will support that. We do not believe in the hereditary principle, therefore his continuous presence in this House is something we would oppose.

Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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My Lords, it is valuable to treat this Committee stage as a discussion about titles and the question of discrimination. The noble Baroness, Lady Deech, talked about stripping away all the carbuncles. I hesitate a little on that, partly because the British constitution consists of a great many carbuncles. The application of rational design to the British constitution would sweep us away in its turn, which we know the majority of Members of this House are very strongly opposed to.

I was here when the Government announced that the office of Lord Chancellor was to be abolished. They thereupon discovered that the office of Lord Chancellor—a very ancient office—had a whole cast of obligations attached to it which was extraordinarily difficult to get rid of. That is why we still have, for different purposes, the office of Lord Chancellor combined with the Secretary of State for Justice.

The Government’s principle on this Bill is that we welcome the discussion of the elimination of discrimination as far as titles are concerned. My understanding on titles is that all honours stem from the Crown. I am therefore not entirely sure that titles are matters of property. One of the issues that we are debating in the Bill that stands behind this one in the queue is the question of whether the Duchy of Cornwall is a private property or a type of public property.

Rights of the Sovereign and the Duchy of Cornwall Bill [HL]

Lord Stevenson of Balmacara Excerpts
Friday 8th November 2013

(11 years, 1 month ago)

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Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara (Lab)
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My Lords, we owe my noble friend Lord Berkeley a vote of thanks for raising an issue of this nature. It has not been an easy debate for him to launch, but he has struggled on with it. As he said, he has been following these issues for some years. The note from the Library which came around earlier certainly exemplifies that, with the number of questions that he has been asking and the detail that he has been trying to dig out.

The noble Lord, Lord Cormack, obviously takes a different view and did so in his very interesting style. As somebody on these Benches said to me, it was a speech that could have been made at any time in the past 400 years. There is credit in that; it is a compliment, not necessarily an attack. He referred to yesterday’s debate on Magna Carta, which was extremely interesting because, among the issue that we talked about—how Parliament would celebrate Magna Carta in June 2015—there was a current about the constitutional issues.

There is no doubt that Magna Carta in its original form and various manifestations since then—something like 14 different charters were issued until it died out in the mid-15th century—was and is a particularly important document for the way we organise and run our society. Is it a constitutional document? Almost certainly, and two clauses in it are still extant in our laws. However, the point is that we do not really understand where our constitutional documents lie. People often ask for a written constitution. As I said yesterday, that is a mistake: most of the constitutional arrangements are written down, but the difficulty is that they are not brought together in a codified form. Even if that were to happen, as I strongly believe it should, difficulties would remain with the royal prerogative and other areas of our constitution which are not as well exposed as they could be.

That is my point about this Bill. My noble friend Lord Berkeley makes a number of specific proposals, but the general point is about trying to throw a light on activities which affect individuals up and down the country, but particularly in Cornwall. That plays to a larger concern about the extent to which those areas of our constitutional arrangements which are not as well scrutinised as they might be can sometimes affect particular aspects of the process of government in which we are all involved. It may well be that pig husbandry is not the most important issue. However, this is probably not the only Bill—there was another one—in respect of which thought was given to whether, if put forward in its present form, it might need to be changed later. My noble friend Lord Berkeley is pointing up, in this section of the Bill, the hidden areas of activity which make up the law-making and governing of our country.

Other parts of the Bill will apply in other ways to different areas. However, it seems to me and these Benches that we should not miss the chance to have a good look at some of these areas and the specifics that my noble friend has raised in his Bill. We should be concerned about whether or not this is the right way of proceeding with this sort of legislation. The noble Lord, Lord Cormack, is right to say that all legislation would be better if it were subject to pre-legislative scrutiny. I wish his party could put more effort into that—I am thinking in particular of the Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Bill, which is a classic. The noble Lord nods well, but I wish that he would join us in discussion sometimes. I look forward to seeing him on those Benches on Monday when we will talk about Part 3, which was subject to no consultation whatever before being introduced. Is this the way to govern a country? No, it is not.

We accept pre-legislative scrutiny. The Bill has not been subject to that, although it is hard to see how it could be, given that it is a Private Member’s Bill. To the extent that it could be discussed, we wish it well.

Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Bill

Lord Stevenson of Balmacara Excerpts
Tuesday 5th November 2013

(11 years, 1 month ago)

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Moved by
65: Clause 4, page 3, line 5, leave out from “business” to end of line 6
Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara (Lab)
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My Lords, in moving Amendment 65 I shall also speak to Amendments 67, 70, 71, 75, 76, 77 and 113, which are in the names of my noble friends Lady Royall and Lady Hayter. This is an extensive group of amendments but the main focus is to expand greatly the amount of information that the register holds. For example, one of the key amendments in the middle of this group concentrates on the detail of spending by lobbyists. This is important as, without these details, it is possible only to build up a very limited picture of the lobbying activity taking place because, as Unlock Democracy says in its briefing to noble Lords:

“A good faith estimate of what it being spent on lobbying would also show scale, disparities and trends in lobbying”.

Compare the current, limited proposals in the Bill with the level of transparency in place in the United States, where it is relatively easy to find out how much is being spent, and by which companies and sectors, using publicly available information. For example, the Senate record of spending shows that Boeing spent $15,440,000 on lobbying in the US in 2012. General Electric spent $21,200,000. These are very significant sums and they are spent by in-house lobbyists. As we know, this can have a marked effect on policy and the discussions around it. For example, an IMF working paper from 2009 draws a direct link between the amounts of money spent in lobbying by financial services firms and high-risk lending practices before the financial crisis. Ameriquest Mortgage and Countrywide Financial, both of which were at the heart of the crash, spent $20.5 million and $8.7 million respectively in political donations, campaign contributions and lobbying activities from 2002 to 2006. The IMF paper concludes that,

“the prevention of future crises might require weakening political influence of the financial industry or closer monitoring of lobbying activities to understand better the incentives”.

This is still pertinent here. As recently as 2 July, the head of the Prudential Regulation Authority was reported in the FT as saying that he was going to draw up rules to prevent the banks lobbying parliamentary officials against new requirements for leverage. Under the proposals in the Bill, we will not get any of the same transparency when it comes, for example, to lobbying by the big six energy companies. It has been reported that Ministers from the Department of Energy and Climate Change have met representatives from the energy giants on 128 occasions since 2010, yet have held talks with the main groups representing energy consumers only 26 times during the same period. We need much more information about what is going on here.

Amendment 65 would exclude the option of an individual residence being listed as the address of a lobbyist. Our concern is that this seems to represent a potential loophole, which we urge the Government to reconsider. The effect of the Bill, if passed in its current form, is that the level of transparency for the register is limited to the individual name and address of a main place of business or, if there is no such place, the individual’s residence. This is surely a loophole that would bar us from knowing who the individual works for. That concern fits into the wider point raised by our Amendment 67: that an increase in transparency should allow us to see who is lobbying on behalf of a company and which members of staff are engaged in that lobbying.

There are also a number of amendments in this group in the name of the noble and learned Lord, Lord Hardie. We should be very grateful for the way in which he has gone through the Bill with such forensic attention to detail. His amendments have similar intentions to ours and we support them. I beg to move.

Lord Norton of Louth Portrait Lord Norton of Louth (Con)
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My Lords, my Amendment 115 is in this group. From my point of view, it is the core amendment in terms of shifting the emphasis of the Bill. As I have drafted it, the clause is designed to be integrated in the Bill, but essentially it seeks to advance an alternative to what the Government propose. If the Government insist on the current provisions of the Bill then, as today has increasingly shown, it will achieve little by way of making lobbying of Government transparent; if anything, we are establishing that it may serve to obscure rather than enlighten.

As we have heard, the focus of Part 1 as it stands is on those who lobby. As I argued at Second Reading, a more comprehensive approach, achieving transparency without the need for a clunky bureaucratic framework, is to focus on those who are lobbied. That would shift the emphasis far more to the actual activity. My amendment is designed to give effect to what I argued at Second Reading.

If one placed a statutory requirement on Ministers when making statements of the sort enumerated in Clause 3 to publish at the same time details of those who lobbied them on the matter, that would ensure that the public were aware of all those who had lobbied the department. I stress the department because the amendment encompasses civil servants, special advisers and PPSs. Any representations made to anyone in the department would be shown. It would not matter who the lobbyists were: full-time independent lobbyists, in-house lobbyists, part-time lobbyists or individuals making representations on that particular issue—all would be caught. We would thus have true, comprehensive transparency. That is the key point, and it is important that we establish the principle.

I know what the Government’s response will be because the Minister kindly replied to my amendment earlier, before I had spoken to it. It is clear what the Government’s position is: “We believe in transparency as long as it’s not too much trouble”. That is essentially what was advanced. Yet we have already heard today a fair amount of material that suggests that it is doable. My noble friend Lord Tyler has made a powerful case for a database and has explained how it could be done—it is manageable. My amendment would take us somewhat further than that in terms of the amount of information that would be produced, and perhaps the time when it was produced because it would be drawn together at a particular point, but, as my noble friend has demonstrated, putting that material together is not that difficult.

At Second Reading I made the case, and I will revert to it, about what Select Committees do. The Minister was saying, “When a Minister brings forward a Bill, good heavens, he might receive lots of representations. If he had to produce and publish those, my goodness, the workload would be horrendous. How could it be achievable?”. Well, what would happen if a Select Committee received lots of representation, perhaps in three figures, when it was conducting an inquiry, and then when it was doing its report actually had to list those who had made representations and then publish the evidence? Oh, my goodness—it already does. Select Committees manage that sort of exercise on very lean resources, so the Government should be able to undertake a similar exercise with the resources at their disposal. As my noble friend Lord Tyler has indicated, it is no longer a case of putting together lots of papers from different sources; much can be done electronically, such as recording meetings for the database and publishing Ministers’ diaries the day after the event, so we are already getting there. That is not the obstacle that the Minister was suggesting, so it is not really credible now to argue that it is not doable; it is.

The problem is not the practicality but the political will. If the political will were there to achieve it then it could be done, and it would achieve the Government’s stated aim in a way that Part 1 simply does not do. As it is drafted, it would not achieve a great deal at all; it would create a burden of bureaucracy that would not add much by way of transparency. If we believe in the transparency of lobbying—in other words, if we actually want to give effect to the first words of the Short Title—then this is the route to go. I look forward to the Minister’s second response.

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Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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My apologies. I thank the noble Lord, Lord Stevenson, for making the comparison with the United States. We are, of course, concerned to avoid British politics being invaded by the scale of money there; indeed, that is partly what Part 2 responds to, as I said at Second Reading. We make comparisons with the scale of lobbying in the United States but, thankfully, that problem has not yet arisen.

I am slightly puzzled by the Opposition’s Amendment 65, which would remove the requirement for lobbyists to provide a residential address in the absence of any registered address. That seems to us to provide a basic element of information. The consequence of the amendment would be that where there is no registered business address a lobbyist would not be required to provide any contact details. The information to the public would thus be reduced, and the registrar’s ability to investigate compliance and to enforce the registration requirements would be undermined.

Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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It will be worth clarifying this so that we understand each other. You may forget my name, but surely you will understand what I am trying to say. This is a probing amendment, so we do not expect that the wording will necessarily be accepted. However, if it is possible for someone simply to record themselves as a lobbyist on the register and give only their private address, the information that should be available—which business they are acting for—will be missing. One would hope that they would put in their business address, but if the current phrasing is adopted that will be a loophole. We are simply asking the Minister if he will take this away.

Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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I will certainly take it away, and I am very happy to do so.

An amendment in the name of the noble Lord, Lord Campbell-Savours, would alter Clause 4 to require lobbyists to disclose the recipient of the payment for lobbying and the focus and subject of lobbying activity. The Opposition’s further amendments would require that lobbyists disclose the approximate value of spending on lobbying activity during a quarter. I suppose that I should welcome the pressure that is coming across the room for even greater transparency than we propose in the Bill; that is a splendid step forward. Under the previous Government there was some considerable resistance to this level of transparency.

We have been very clear that the objective of the register is limited, in our view, to the identification of the interests that are represented by consultant lobbying firms. Consultant lobbyists should therefore be required to disclose their clients. We are not yet persuaded that the burden that would be imposed on both the industry and the regulator of requiring further information—for example, spending and financial data—is justified by the limited insight it will provide. That sounds to me like something else we may discuss in the Corridors. However, we are not yet persuaded that that provides a proportionate approach to the problem identified. It is not necessary to require the disclosure of the subject or target due to the Government’s transparency regime, whereby Ministers’ and Permanent Secretaries’ meetings with external organisations are already declared.

I compliment the noble and learned Lord, Lord Hardie, on the detail and care with which he has prepared a large number of amendments. His new clause proposed in Amendment 81 would establish a second register—the register of lobbying activities, as he has explained—which would run in parallel to the register of lobbyists. He has tabled a number of consequential amendments with that. The register would record information both from lobbyists and from public officials in receipt of lobbying communications.

The Government are not persuaded that a register of lobbying activities is necessary, nor do we think it necessary to require that both the maker and the recipient of a lobbying communication submit a report on that activity. The noble and learned Lord’s register would duplicate existing information—that provided in government transparency reporting—and the information requirements of the register appear to duplicate each other: both the lobbyist and the recipient of the lobbying would have to report any interaction. Even the American system does not come close to imposing such onerous requirements on industry and public officials. The administrative cost of complying with such a scheme would be high, both for industry and for public bodies. The cost of regulating it could be ever more expensive—costs which would surely fall either on the industry or the public purse.

Amendment 112, in the name of the noble Lord, Lord Campbell-Savours, would provide that the subscription charge be set as a percentage of the lobbyist’s turnover. The noble Lord does not specify at what percentage the charge should be set and instead provides that the level could be set in regulations. As outlined in our impact assessment, we anticipate that the charge will be approximately £650. That figure should not prove too burdensome on any organisations that undertake professional consultant lobbying. Indeed, it compares favourably with the fee charged by the host of the industry’s voluntary register. The fee will be set to recover the full costs of the registrar’s activities—including those in relation to enforcement—and will ensure that the register is not funded by public money.

The noble Lord may be concerned that such a charge should be minimised for the smallest businesses. However, as I commented earlier, the VAT exemption is intended to exempt the smallest businesses from the requirement to register.

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Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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Let me take that away and speak to the noble and learned Lord further. I understand his concerns and I am very grateful for the detailed interest that he is taking in the Bill. We will make sure that we have adequate answers for him.

Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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My Lords, I am grateful to the Minister for his very full coverage of the points, although it is becoming clear that he is expending considerable effort in trying to give no more commitments on any of these questions than are in his brief, except to welcome occasional points that he will take back. The noble Lord, Lord Norton of Louth, is right to say that it is not worth discussing the Bill if it does not deliver—either directly or through voluntary means—something more than we have at present. The wicked thought occurred to me that perhaps the amendment we ought to be tabling and debating is whether the Title of the Bill should be changed to “The Proportionate and Moderate Transparency of Lobbying Bill”.

What is going on here? Does the Minister really believe that this Bill will add very much to what we have at present? If not, why on earth are we wasting our time on it? We are discussing Part 1, but I am afraid that the same questions will come back to haunt him in Part 2. He may well be able to escape the Bench on Part 3, but they will be there in Part 3 as well. This Bill does not add very much to the effectiveness of what most people in the country, and certainly Members around this House and in another place, would like to see happen. When we were in power, we moved forward on this. We did not move very fast because it is a difficult issue, as the Minister would accept, but we would not have got into the position where the Minister is today—that is very clear.

While I thank the Minister very much for taking back my proposal that we should look again at the possible loophole in Amendment 65, I do not think that he has given clear answers to my questions on Amendments 70, 71, 75, 76 and 77 about the money. Having said that the money is important and that we do not want to go the way that the Americans and those in other territories have gone, he also said that we could not possibly put a burden on those who have to participate in the system that would cause them difficulties. However, in Parts 2 and 3, burdens are being sallied out to charities and trade unions without any shame at all, as far as I can see. Apparently, what is meat for one is not meat for the other. The noble Lord, Lord Aberdare, had it right in a very brief but salient interjection. Transparency is not capable of being moderated. Something is transparent or it is not. This Bill is heading towards having no transparency at all.

Finally, we were intrigued by the announcement about the likely fee of £650, if I correctly took down the figure. Why is there no variation on that figure between small and large firms? The scale in this sector is substantial, so even if we are going to have a register, the costs of which are met by those participating, it seems absurd to charge some of the large companies the same amount as those firms with one or two persons working in them. Perhaps the noble Lord can think about that. We on this side are not at all clear why our proposals for a more expanded register that would work only if it delivered full transparency—I understand that point—will cost so much more. Perhaps the noble Lord will write to explain how his calculations arrive at figures in the millions of pounds, when the figure for the current register is so modest. With that, I beg leave to withdraw the amendment.

Amendment 65 withdrawn.

Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Bill

Lord Stevenson of Balmacara Excerpts
Tuesday 22nd October 2013

(11 years, 2 months ago)

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Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara (Lab)
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My Lords, I declare an interest as a retired member of Unite.

The briefing circulated about Part 3 says that it is simply intended to change,

“the legal requirements in relation to trade unions’ obligations to keep their list of members up to date”.

In fact, as we have already heard today, the Bill introduces additional requirements to the existing duty placed on—and long accepted by—the trade unions to maintain an accurate and up-to-date register of members. Union membership is already regulated by the Trade Union and Labour Relations (Consolidation) Act 1992, and Section 24(1) puts a duty on unions to maintain a register of members’ names and addresses, so far as is reasonably practicable, that is accurate and up to date.

We are not aware of any calls having been made to the Government to extend this provision. I understand that BIS, the certification officer and ACAS have all confirmed under FoI requests that they have received no representations to introduce such a measure. No one has campaigned publicly for such a change. They will not be able to in future. The proposed legislation will place on unions onerous and unjustified additional administrative burdens that often duplicate existing regulations. The legislation also appears to violate fundamental rights to privacy and freedom of association which are safeguarded by the European Convention on Human Rights.

Like many other noble Lords, we are unable to work out exactly what problem the Government are trying to remedy. Unions already have a legal duty to keep accurate membership records, and it is in their interests to do so. Not only do good membership records increase income and minimise expense, any union involved in an industrial action ballot knows that an employer is likely to legally challenge the ballot if there is a suspicion of inaccurate records. Unions also need accurate membership records in order to carry out their internal democratic processes, such as elections. Most people would probably agree that people should not have to reveal whether they are members of a political party to members of the Government. Yet this is what the Bill proposes for trade union membership.

If this Bill is passed, each large union’s assurer, the certification officer appointed by government and an investigator appointed by the certification officer will have access to private membership data. As my noble friend Lord Monks said, at a time of growing revelations about blacklisting of trade union members, obviously we need to be concerned about how this might breach members’ privacy.

The TUC believes that if this change to the law is to be made there ought to be similar specific requirements in the legislation for employers to give unions the most recent data on those employed, those on sick leave, et cetera. Unions otherwise have no way of knowing to the necessary degree of accuracy who is currently working in the firm or business. I would be interested in the Minister’s reaction to this rather ingenious suggestion for symmetry.

The basic role of trade unions is overwhelmingly supported by voters. According to a recent MORI poll, 78% of people support the statement that trade unions are essential to protect workers’ interests. However, this extra red tape can only hinder unions carrying out their proper role. The new regulations will significantly increase their workload and costs for the certification officer, but it is far from clear what benefits the increased regulation will yield for the wider public—including businesses—and how the increased cost to the taxpayer can be justified.

At Second Reading in the other place, the Leader of the House of Commons said of these clauses:

“It will require trade unions visibly to demonstrate that they know who their members are and can contact them. The principle that unions must be able to contact their members is well established in legislation”.—[Official Report, Commons, 3/9/13; col. 184.]

Well, he is right; it is well established in law already. The facts bear this out. The certification officer’s annual report for 2012-13 says that 166 trade unions submitted annual returns recording a total of 7,197,415 members. The annual return has to include a copy of the auditor’s report in the accounts, allowing the certification officer to compare revenue from dues with the numbers reported, so the information is already available in the public domain for anybody to dig into. I would have thought that any reasonably independent person looking at these publicly available reports would agree that the Government already have quite extensive information-gathering powers on the finances and membership of trade unions.

The trade unions have complied with the current legislation every single year since it was introduced and the published figures are, as I said, available to the public. We must wonder whether the certification officer needs any of these powers, given the extremely low level of activity which others have reported. Indeed, people will be asking themselves whether the powers being proposed are unnecessary and disproportionate. The answer is clearly yes, so we on this side of the House are opposed to the proposals in Part 3.

In his reply, perhaps the Minister can answer some questions about the detail here. Has the certification officer asked for additional powers or approached the Department for Business, Innovation and Skills to say that these powers are necessary and that he would like the Government to legislate to ensure that they are introduced? Has the department consulted the certification officer, trade unions and other relevant organisations on whether the powers are required and, if so, can he make available to us what evidence they relied on? Have the Government any proposals for regulations that will be removed to alleviate the additional burden of regulations they wish to place on trade unions? I thought that we were in favour of one in, one out. Lastly, I assume that an estimate has been made of the additional resources which will be needed by the certification officer. Can the Minister set out what the spending commitment is in this area?

We believe in the right of working people to organise and to stand up to unfair treatment in the workplace. Free trade unions are part of a vibrant democratic society and the partisan use of the law in an attempt to disrupt their efficient administration is as wrong as it is unwelcome. This is a bad Bill. At Second Reading in the other place, the shadow Leader of the House of Commons said:

“It is a Bill that the Government should be ashamed of. It is incompetent. It is rushed. It has been developed in a high-level meeting between the Prime Minister and his deputy, but with no other consultation”,

in crucial areas.

“It is a sop to vested interests, an illiberal attack on democratic debate and involvement, and a cheap, partisan and cynical misuse of the legislative process for the Government’s own ends”.—[Official Report, Commons, 3/9/13; col. 199.]

The Prime Minister and Deputy Prime Minister forget that the people they attack are the people who deliver the mail, serve in the shops, teach our children, care for the sick, look after the elderly, clean our streets, assemble our cars and build our bridges. They deserve better than to be subjected to yet another piece of the Tory ideological jigsaw.

English Premier League Football

Lord Stevenson of Balmacara Excerpts
Thursday 25th July 2013

(11 years, 4 months ago)

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Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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My Lords, I congratulate the noble Lord, Lord Bates, on securing this debate, which I hope has lived up to his expectations. Certainly we have had fantastic contributions from all round the Chamber. Any debate which attracts my noble friend Lord Graham to speak must be judged a success.

The Premier League is the football world’s leading revenue-generating club competition, with revenues last year of more than €2.9 billion. The nearest rival was the Bundesliga, with nearly €1.9 billion. It is a very successful economic entity. VisitBritain says that more than 900,000 football-watching visitors spent nearly £700 million attending games, so it attracts a wide amount of inward investment as well. It is an economic success and one that can be built on and developed. The Premier League can genuinely argue that it provides huge social, economic and cultural benefits to the UK and, as we have heard, it is a major soft-power element. The noble Lord, Lord Bates, mentioned the link with the British Council, and with football being a global operation this will be increasingly important as we go forward. There is much to celebrate but, as we have heard, there are a number of concerns. They are about long-term financial sustainability, the effectiveness of diversity policies, the way in which the Premier League deals with its supporters, whether sufficient money is reinvested in grass-roots football, how talent is developed and how communities which support clubs are to be supported as they go forward.

As my noble friend Lord Faulkner said, the success of the Premier League comes with some downsides: for young talent, for the other leagues engaged in the game and, of course, for the national team. Then there is the matter of the DCMS Select Committee report on governance and related matters in July 2011 and the Government’s response, which was presented to Parliament as long ago as October 2011. As has been said, it is not for the Government to run football or indeed any other sport. Sports are best governed by modern, transparent, accountable and representative national governing bodies able to act decisively in the long-term interests of the sport. That is not what we have here. As my noble friend Lord Faulkner pointed out, the Government are on record as saying that the DCMS Select Committee’s report,

“lays out in stark detail the way in which the existing structures, governance arrangements and relationships have failed to keep pace with the challenges and expectations surrounding the modern game”.

I hope the Minister will be able to enlighten us as to what is going on in this area.

We have a number of concerns about the way in which the current arrangements are set up. It must be important to ensure the long-term sustainability of the Premier League and, if that is to be the case, debt has to be brought under control. Financial fair play, which was referred to by a number of noble Lords, provides an opportunity for clubs to bring their spending under control. However, as it strictly applies only to clubs involved in European competitions, we will need to see continuing monitoring to ensure that loopholes are not being abused.

It is astonishing that Premier League net debt last year was £2.4 billion; £1.4 billion of this came from interest-free soft loans from owners. The huge level of spending in the top tier also puts pressure on the lower leagues to keep up. The Championship has a net debt of some £0.9 billion. That is worrying as the lower professional leagues have higher wage-to-revenue ratios than the Premier League and do not have the same level of income from broadcasting.

Several noble Lords raised the issue of wages. If wages are to continue to spiral out of control, particularly with increased TV rights money becoming available, the Premier League is surely in danger of perpetuating a culture of greed. The wage-to-revenue ratio in the Premier League was 70% last year. Of the big five leagues—England, Germany, Spain, France and Italy—only Italy has a higher ratio than this; the Bundesliga has the lowest ratio of 51%.

As the noble Lord, Lord Birt, reminded us in a very powerful speech, British football owes much of its success to the fans and the local communities that support the clubs. Therefore, it is only fair that any increase in income for the Premier League ought to result in increases in funding for those who play—about 7 million people—at grass-roots level. Does the Minister agree that the Premier League should, at the very least, give 5% of its income from broadcasting rights to grass-roots sport, as it has committed to do, and ensure that there are mechanisms in place to make sure that is delivered?

Supporters are the basis under which all football and indeed, all sports operate. Clubs must be willing to engage with supporters’ groups, particularly around issues such as ticket prices. In our 2010 manifesto we committed to making it easier for fans’ groups to gain stakes in clubs. As my noble friend Lord Hunt pointed out, Supporters Direct is a really important organisation in this area and its financing needs to be sorted out. As we have heard, there are interesting and important plans for greater involvement of fans in football clubs and I would be grateful if the Minister could say what the Government are planning in this area.

On diversity, the noble Lord, Lord Bates, praised the diversity policies of the Premier League and there have been some notable successes but, as the noble Baroness, Lady Young, and the noble Lords, Lord Ouseley and Lord Taylor, pointed out, much has been achieved but much more needs to be and could be done in areas such as harassment, bigotry and homophobia and in ensuring diversity in all levels of the game, particularly in coaching, the backroom and boardroom. In that respect, I felt that the points made in relation to the women’s game were very important and I hope that these will also be picked up. My noble friend Lord Faulkner drew attention to the unacceptable position of disabled supporters at many clubs, something which clearly needs attention.

To return to my opening point, I believe that the Select Committee report, as has been said, was a very good one in the range of issues it raised. It is interesting that when the Government responded in October 2011, they believed that there were three immediate priorities:

“the creation of a modern, accountable and representative FA Board”;

agreement to implement a licensing framework to be administered by the FA; and agreements to change the decision-making structures within the FA, particularly,

“in relation to the Council”.

The government report goes on:

“We expect the football authorities to work together to agree proposals, including plans for implementation, by 29 February 2012”.

That deadline has of course passed. What is the timetable now?

Finally, the Government say that they are,

“fully committed to ensuring that the changes put forward by the football authorities make a lasting and substantive difference. If that does not happen the Government will introduce a legal requirement”,

on the FA,

“to implement the appropriate governance clauses by the swiftest possible means … the Government will seek to secure, using all available channels, appropriate legislation as soon as Parliamentary time allows”.

Time has moved on. If that is not the current plan, what is plan B?

Profumo Inquiry

Lord Stevenson of Balmacara Excerpts
Thursday 18th July 2013

(11 years, 5 months ago)

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Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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My Lords, I do not wish to take a decision on that, either.

Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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My Lords, we are in an era where freedom of information and changes to the way in which information circulates mean that many decisions need serious review. Can the Minister confirm that this is a one-off situation? Or is he articulating a new policy whereby inquiries of the type led by Lord Denning will give rise to the curious situation of papers not being held in the Public Record Office in the way that all other papers are held?

Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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I can give an assurance that this was a very exceptional circumstance. Officials have looked back at the archive on a number of occasions and have assured others, including myself, that there are still some sensational personal items in here which would be embarrassing if released. Therefore this is very much an exceptional case. The promises given by Lord Denning to those he interviewed were also rather exceptional. Therefore the line which the Government are in effect taking is correct; that is, to not decide at present either to destroy or to release the papers but to review the situation from time to time in the light of how many of those who gave evidence are still with us.

Digital Strategy

Lord Stevenson of Balmacara Excerpts
Monday 15th July 2013

(11 years, 5 months ago)

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Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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My Lords, that is precisely what the assisted digital and digital inclusion schemes are intended to deal with. They encourage people to learn how to use the internet themselves and, where they find it difficult to do so, to assist them and advise them on how to gain the access they need.

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In the last quarterly report of the GDS, the figure of 20% of the population needing some sort of assistance is quoted. I make that about 10 million people. Will the Minister comment on the fact that in the recent report on the rural broadband programme, the chairman of the Public Accounts Committee said that only 9 of 44 locally managed programmes are expected to meet the 90% superfast broadband coverage target? The programme now will not be delivered until March 2017—nearly two years late. What is plan B?

Lord Wallace of Saltaire Portrait Lord Wallace of Saltaire
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My Lords, things are actually changing very rapidly. I am fed up in Saltaire with the number of letters Virgin has put through my door telling me that it has now wired the entire village. The speed at which superfast broadband is being expanded is very rapid. This is not a matter simply for the Government. One of the things that worries me about the current statistics of where the Government need to catch up is that 60% of the population have shopped online and continue to shop online but less than 30% have accessed government services online. That is where we hope to catch up.