Southern Rail

Debate between Lord Snape and Lord Ahmad of Wimbledon

Tuesday 31st January 2017 Lords Chamber

[Lord Ahmad of Wimbledon]

My noble friend is right to raise the important issue of days lost. On the Southern dispute, 27 days have been lost and we are looking at a cost of circa £38 million. My noble friend asked specifically about the ongoing dispute in London with RMT, which we hope will be resolved shortly. I do not have the particular figures to hand but I will write to him in that respect.

[Lord Snape (Lab)]

My Lords, bearing in mind the fact that Southern trains operates with a management contract set out by the Government, operates trains specified by the Government for driver-only operation, and that its own director of financing said at a public meeting only last year that, on DOO, 2016 was the year that the department would break the unions, what is the difference between the situation with Southern and a nationalised industry anyway?

[Lord Ahmad of Wimbledon]

What is happening on Southern, as I have said before, is that various issues have come to the fore. Yes, there is non-performance on the part of GTR, and it is seeking to address those matters. The Government are holding it to account, but the continued industrial dispute on that network compounds the challenges that commuters—passengers— face, and it is about time that industrial dispute came to an end.

Railways: Fares

Debate between Lord Snape and Lord Ahmad of Wimbledon

Tuesday 31st January 2017 Lords Chamber

[Lord Ahmad of Wimbledon]

I think that I follow the thread of my noble friend’s remarks. I agree with him about the importance of giving certainty to those who are affected. We are adhering to the position that the Government have taken, which was a manifesto pledge.

[Lord Snape (Lab)]

My Lords, does the Minister agree that, as recently as 2008, 50% of train fares in the United Kingdom were met from the Treasury, and the same proportion was paid for by the train traveller? As that percentage has now been skewed to 27% by the Treasury and the remainder by the traveller, does that not have some impact on the mechanism for fare increases on an annual basis?

[Lord Ahmad of Wimbledon]

Again, the noble Lord raises an important point. If we were to put figures to that, there is about £4.8 billion in government subsidy. He is quite right that the rest comes from rail revenue, which is about £9.8 billion. It is important that there has been a review of the current process; we should await the outcome of that consultation and the Government will then take any necessary decision at that time.

High Speed Rail (London-West Midlands) Bill

Debate between Lord Snape and Lord Ahmad of Wimbledon

Report stage (Hansard): House of Lords
Tuesday 24th January 2017 Lords Chamber

[Lord Ahmad of Wimbledon]

My Lords, I always say that your Lordships’ House serves as a great place of education. I praise the way in which the noble Lord, Lord Snape, introduced his amendment. As we come to the conclusion of our deliberations on Report, it is much appreciated and I commend his style. I turn to the specifics of the amendment. As many noble Lords will be aware, the environmental statement for the Bill ran to some 50,000 pages and exhaustively examined all potential impacts from the Bill scheme and provides the necessary mitigations, including, of course, for protected species.

The noble Lord, Lord Snape, mentioned specific protected species that could potentially be affected by phase 1 of HS2 and these include a number of bat species—I do not have immediately to hand information about the specific type of bat that has been found and the associated costs but I will write to the noble Lord, Lord Berkeley on that. The protections also cover otters, badgers, barn owls, not forgetting the notorious great crested newts. I am not going to claim to have seen one, but I assure the noble Lord that I will attempt to do so before Third Reading. On a more serious note, it is important that species are protected. The noble Lord mentioned the badger cull and asked for an absolute assurance. As a Minister responsible for steering the Bill through your Lordships’ House, I can assure the noble Lord and all concerned that the badgers moved for HS2 are intended to be moved only a short distance. None of them will be moved to the cull areas which the noble Lord listed. I have just had an update on the bat issue.

[Lord Snape]

Before we move on to bats, could the Minister elaborate on enticing the badgers from their present lairs? How is it to be done?

[Lord Ahmad of Wimbledon]

I will write to the noble Lord on that, if I may. Perhaps it will serve as an education for all of us. As I said, I have an update on the bats: I feel a bit like breaking news. I have been assured that there is no breed of bat on the line that has never been discovered before. However, there are a number of rare bat colonies near the line of the route and the mitigation measures that have been created include bat bridges. I expect the next question will be: do I know what a bat bridge looks like?

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[Lord Ahmad of Wimbledon]

These are merely mitigation measures. It cannot be the Department for Transport’s responsibility, once we have constructed the bat bridges, to ensure that all bats use them, rather than fly. We leave that matter to the freedom and liberty of the bats themselves. It is important that mitigation measures are in place for all the different habitats. For all potential impacts, we are proposing extensive mitigation measures, including creation of alternative habitats to link isolated areas of existing habitat and the provision of underpasses or green bridges to help maintain movement of species in the landscape.

We deem the amendment unnecessary due to the significant statutory provisions which I am sure the noble Lord is aware are already in place for protected species. We will, of course, need to comply with these during the construction and operation of HS2. These include the Wildlife and Countryside Act 1981, the Conservation of Habitats and Species Regulations 2010, the Countryside and Rights of Way Act 2000 and the Protection of Badgers Act 1992. The requirement to comply with this legislation is built in to the HS2 code of construction practice and the project will need to obtain a licence from Natural England for any occasion at which there is a plan to disturb or remove wildlife or damage existing habitats. We have had a very educational—and for me personally an enlightening —debate on this amendment. I hope the noble Lord is reassured by our commitments in these areas and that, on that basis, he is minded to withdraw the amendment.

[Lord Snape]

I thank the Minister for his comprehensive reply, but I warn him that I might well return to this subject at Third Reading, if only to ask: if bats can fly, why do they need bridges? If we have bat bridges, why not starling bridges or sparrow bridges? Surely there is some discrimination involved if the bats are being singled out in this way. Nobody could ask for more than the Minister promising to find out exactly what a great crested newt looks like. We are all familiar with colonies of them appearing as soon as there is a major project, but nobody has ever seen one. Given the comprehensive reply from the Minister, I beg leave to withdraw the amendment.

High Speed Rail (London-West Midlands) Bill

Debate between Lord Snape and Lord Ahmad of Wimbledon

Committee: 1st sitting (Hansard): House of Lords & Committee: 1st sitting: House of Lords & Report stage: House of Lords
Tuesday 10th January 2017 Grand Committee

[Lord Snape]

Before the Minister sits down, may I press him for on connectivity between HS1 and HS2? I presume he agrees with my noble friend Lord Adonis that there are problems with envisaging the number of passengers—let us say passengers between Birmingham and Paris—who would use such a link, but is there not something uniquely English about us having an existing link between the two lines that is not used? My noble friend’s argument was that there is no market for passengers between Manchester or Birmingham and Paris. How do we know that if there is not a direct link? The Minister has made it plain that he has three children. The last thing he wants to do is change between different modes of transport. I have every sympathy with him; I have only two and they are adults, but the last thing I would want to do is take them on such a trip. We have an existing link that is not signalled and not used, yet my noble friend, to whose work on this scheme I pay tribute, says that there is not a market for those passengers. If we do not run the services, how will we ever know? Only in England could we have a link, unsignalled, between two high-speed lines—one of them a prospective high-speed line—and say that we are not going to use it. On the economic arguments in respect of passengers taking a through journey, if the Minister moved from the wilds of Wimbledon to Birmingham, would he not find it more attractive to take his three children to Paris on a through train rather than using Euston and St Pancras, no matter how the two were connected?

When were the economic arguments made that there is not a market for the sort of travel that I am envisaging? They obviously did not occur until we had ordered the trains and built the depots. There must have been some feeling that there was a market when trains were built. If I recollect rightly, the Nightstar trains were virtually given away to the Canadian railways. I know that there is a big difference between Canada and our country, but they managed to find a practical use for them—so they should; they got them at cut price; the British taxpayer paid for them all. When did those economic realities first impinge on the decision not to have a link between the two? Will the Minister at least consider looking again at signalling that single line just to test the water and see whether we can have through trains connecting those taxpayers in Birmingham and Manchester, who are contributing to the cost of this whole thing, with Paris and Brussels—to name but two destinations?

[Lord Ahmad of Wimbledon]

I appreciate the sentiments behind what the noble Lord says, and as I have already articulated, the Government did look at connectivity. The noble Lord, Lord Adonis, made a very valid point that before you build something, you have to look at the business case and the viability of it. I do not know what the future demand may be for links from other parts of the UK to the continent, and that may well be looked at on a future date. As I have already alluded to, building HS2 opens up doors of opportunity, in terms of the infrastructure connectivity and of course the speed of the link that it provides. I am sure that at some future point those will be looked at again. However, various reports have been conducted. I believe the Higgins report in 2014 advocated abandoning the link between HS1 and HS2, specifically on the issue of costs. That really underlines the Government’s thinking.

Finally, I thank the noble Lord for suggesting that I go from the wilds of Wimbledon up to the Midlands and that perhaps my children would want to go to the continent from Birmingham rather than from London. If I relied on the intention of my two younger boys, we would be chugging along on the Thomas the Tank Engine, which would not provide the kind of high-speed rail link the country desires, but I note what the noble Lord said. As I said, the Government have explored this during the various processes behind the planning of HS2 links, and various reports have been conducted. I have already indicated that the different links that were looked at were deemed not to provide sufficient benefits and not to be viable in terms of cost. I hope that provides, if not total reassurance, at least some answer to the noble Lord’s concern. With that, I ask the noble Baroness to withdraw her amendment.

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[Lord Snape]

The noble Lord said that this mined tunnel would not, in effect, make much difference as far as the journey is concerned. Would he be interested in knowing—I have just been assured by an expert that these facts are correct—that out of the 210 kilometres of the high-speed line, no less than 47 kilometres is already in tunnels? If he does not mind me saying so, that is more than enough.

[Lord Ahmad of Wimbledon]

I thank the noble Lord, Lord Snape, again for sharing facts. During the debates we have had this afternoon—

[Lord Snape]

It does not happen often.

[Lord Ahmad of Wimbledon]

I am always grateful for the noble Lord’s interventions.

My noble friend talked about analysing and reviewing evidence. Let me reassure him that the Select Committees of both Houses have looked at this in detail and that it was an exhaustive process, as we have already heard from one member of your Lordships’ committee. It was not looked at only for a few seconds in passing—a blink and then you are through the tunnel, so to speak. This is the view of the department, the Government and myself, and we have to respect the decisions that have been reached by not one but two Select Committees on a process which they themselves—notwithstanding that there were additional provisions as part of the proposals—looked at. They considered the opinions and views of experts from both sides, as we heard from the noble Lord, Lord Young, and their conclusions after that exhaustive process need to be both reflected on and respected.

Southern Rail Services

Debate between Lord Snape and Lord Ahmad of Wimbledon

Monday 5th December 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

My Lords, I thank the noble Lord for his questions. He asked whether the Government are supporting one side over the other. The Government support the need to get this service back on track to get it running for the benefit of those long-suffering passengers. Therefore the short answer is that of course actions and improvements are required from both sides on this dispute. The noble Lord also asked about issues relating to the compensation that has been paid. I will write to him with the specific details.

[Lord Snape (Lab)]

My Lords, as, I suspect, the only former railway guard who is a Member of your Lordships’ House, I point out that the Government bear some responsibility for this dispute. They insist, to a supposedly privatised railway, that new rolling stock is geared for driver-only operation. They insist, to a supposedly privatised railway, that driver-only operation is perfectly safe. They refuse to listen to ASLEF, the drivers’ union, which points out that on a 12-coach commuter train, the driver—who might stop at 50 different stations during the course of an eight-hour shift—has six television screens to look at each time. Understandably, that union feels that the driver’s concentration is not what it should be at the end of an eight-hour shift. The Government and the train operating companies refuse to acknowledge the fact that the second person on the train does not just collect tickets and check revenue, which is all the train operating companies care about, but help passengers on and off the train, particularly those with disabilities who cannot get on and off it themselves. Finally, will the Minister finally accept that it ill serves all of us to have to listen to the sort of claptrap about Cuba and Fidel that he has just subjected us to?

[Lord Ahmad of Wimbledon]

My Lords, I will respond to the substantive questions that the noble Lord—

[Lord Snape]

The Minister never responds at all.

[Lord Ahmad of Wimbledon]

I always seek to respond to all. The noble Lord obviously speaks from personal experience of the industry, which is always respected in this House. He raised the issue of the dispute. I remind noble Lords that 230 of the 232 who are concerned or involved with this dispute have already signed new contracts for the DOO system. The noble Lord raises, and is right to raise, important issues of health and safety. I assure him that, as I mentioned in the Statement I repeated, Ian Prosser of the ORR specifically wrote to my honourable friend in the other place, the Member for Bexhill and Battle, having looked at all the issues, including those raised by the noble Lord on health and safety, and after all the checks had been conducted he concluded that this service is safe and continues to be safe. In response to the noble Lord’s specific questions, I am happy to share the details of that letter with him. The health and safety issues that he has rightly raised in this House have been addressed by the Government and we have also had discussions about them with the ORR.

Bus Services Bill [HL]

Debate between Lord Snape and Lord Ahmad of Wimbledon

Report: 2nd sitting (Hansard - part one): House of Lords
Monday 24th October 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

My Lords, first, I thank all noble Lords who have spoken on this amendment. The intent and the sentiment behind the Government’s position and that of noble Lords is no different: we all want appropriate scrutiny and independence of the auditing function. The Bill, as I am sure noble Lords will acknowledge, introduces the role of the auditor to provide that external assurance that certain information used in a franchising assessment is of sufficient quality and that the analysis of information by that franchising authority is both accurate and robust.

I completely agree that any auditor performing the franchising auditing functions for a local authority should act independently and impartially. Indeed, the Bill requires an auditor to be someone with a recognised professional qualification as per Part 42 of the Companies Act 2006. By requiring the auditor to have the appropriate professional qualification, we are ensuring that the person appointed has professional and organisational credibility, including in relation to the independence of their advice. It would not, for example, be possible for a franchising authority to use transport modelling consultants, or other specialists, who did not hold the appropriate auditing qualifications. Additionally, the Bill provides for the auditor’s report to be published. This aims to address the issue of transparency raised by the noble Baroness and the noble Lord in relation to the conclusions reached by the auditor.

Although there is no obligation in the Bill for further materials to be published, the requirements of the Freedom of Information Act 2000 will apply. These could be used, for example, to seek access to further, more detailed information produced by the auditor and held by a public authority—a point which the noble Baroness specifically raised. As to a blanket view on FoI requests, I am sure the noble Baroness will respect the fact that each FoI request is looked at on its individual merits. As I said, the FoI could apply, for example, to seek further access and information produced by the auditor and held by a public authority. Together, the provisions we have already made, and which I have highlighted once again, provide for a high level of transparency.

I also explained in Committee that we intend to publish statutory guidance once the Bill has received Royal Assent—a point which the noble Baroness also raised. This will include guidance about the terms of reference for the auditor. In my letter I mentioned those terms, so let me provide some more detail. The guidance will make it clear that any auditor will be expected to act with independence, regardless of whether they are the local authority’s existing auditors, and that the auditor’s report will be open to public scrutiny as part of the consultation materials.

My officials also intend to work with local transport authorities and to meet representatives from a selection of auditors as the guidance on this issue is developed to ensure that it addresses the concerns that the noble Baroness has raised at various times during the Bill’s passage, and those that I have mentioned again today. She has rightly highlighted the importance of the role of the auditor and their independence in her amendment. However, I hope that with the provisions already made, to which I have referred, she is minded to withdraw her amendment.

The noble Lord, Lord Shipley, asked about non-mayoral combined authorities. I can assure him that both mayoral and non-mayoral combined authorities will have to go through an audit process of their franchising proposals in this regard, so in essence it will be the same process for both.

[Lord Snape]

When they go through the auditing process, will the auditor’s decision be binding, or can the authorities ignore it and proceed anyway?

[Lord Ahmad of Wimbledon]

Again, I do not think I can give a blanket assurance. The auditor is there to see that due process has been followed, and that decision will be subject to public scrutiny. Any auditor is there to do a job and will do it to professional standards. I hope that, based on the assurances I have given, the noble Baroness is minded to withdraw her amendment.

Southern Rail: Disabled Passengers

Debate between Lord Snape and Lord Ahmad of Wimbledon

Wednesday 20th July 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

First, if the noble Baroness provides me with the details of the wheelchair issue in the case that she raised specifically, I shall follow that up and come back with a direct answer. On some of the other issues that she raised, she is of course quite right—and I agree, as I have previously from the Dispatch Box—that the situation with Southern is unacceptable. I assure noble Lords that the new Secretary of State has made this issue and its resolution a priority. Indeed, the new Rail Minister is in front of the Transport Select Committee today, so there is a real baptism by fire for my colleague. It is a priority for the Secretary of State and the Rail Minister; the issue needs resolution.

On the issue of driver-only operated trains, as the noble Baroness is aware, it is not about making conductors redundant. It is about making them into train supervisors; they will continue to have a role in working with the driver of these trains, ensuring primarily the safety of all passengers.

[Lord Snape (Lab)]

Will the Minister bear in mind that the removal of safety responsibilities from the conductor makes it ever more likely that trains will be dispatched in the absence of the conductor on a driver-only basis? After the point that my noble friend Lady Smith made, could the Minister imagine the situation in which a train driven in such circumstances, perfectly legally as it so happens, stops at a de-manned station where somebody with a disability wishes to board or alight? There is no provision for any assistance in such circumstances.

There is one other point that the Minister should bear in mind about driver-only operations and trains stopping at de-manned stations without a supervisor on board. It is extremely uncomfortable for passengers travelling alone at night in such circumstances, particularly for women. There is surely enough evidence for the Government to intervene to ensure that our trains and our stations are properly staffed.

[Lord Ahmad of Wimbledon]

As I have already said, on the particular issue with Southern, driver-only operated trains will have supervisors. On disabled passengers, I fully recognise the issues and genuine concerns that have been raised. As noble Lords will be aware, for longer journeys or long-term planned journeys, disabled passengers can ring 24 hours in advance of their journey, but I fully accept that disabled passengers, like any of us, wish to turn up at a particular station at a particular time, board the train and then disembark from the train. The concerns the noble Lord has raised are part of the discussions we will continue to have. Let me assure noble Lords that I have put in place a proposal which I will be discussing with all noble Lords who have represented their concern, and the concerns of people they speak to or represent, that this issue cannot go on too long and that it is important for the Government to communicate regularly with your Lordships’ House on this important issue.

Bus Services Bill [HL]

Debate between Lord Snape and Lord Ahmad of Wimbledon

Wednesday 20th July 2016 Lords Chamber

[The Parliamentary Under-Secretary of State, Department for Transport (Lord Ahmad of Wimbledon) (Con)]

My Lords, I thank all noble Lords who have taken part in this extremely important debate on a particularly important Bill. If one reflects just on the events of recent weeks, perhaps much can be made of the progress of the Bus Services Bill, in sometimes turbulent waters. Certainly the Bill is progressing on time—albeit that there has been a small delay because of discussions about our position on our exit from the European Union, which is understandable.

At this juncture I also thank the noble Lord, Lord Snape, in particular, for welcoming me back to the Dispatch Box. Confucius said, “We live in interesting times”—and sometimes, when reshuffles occur, in uncertain times. However, on this occasion I return to the Department for Transport as a full-time Minister. I do so as the Minister for Aviation, among other things, so I am sure that I will enjoy some interesting debates in your Lordships’ House as the Minister responsible for that portfolio.

[Lord Snape]

Let me be the first to congratulate the noble Lord. Having invited him to come to see the buses in Birmingham—he has not yet been able to take up that invitation—given his new responsibilities, I will be delighted to accompany him on one of these aeroplane trips that Ministers go on.

[Lord Ahmad of Wimbledon]

I am sure there is a film about that—“Planes, Trains and Automobiles”—and I am sure we will have our own version of that. I thank the noble Lord most sincerely for his warm words. I will say one more thing before addressing the amendments. Much is sometimes said about your Lordships’ House with regard to the role we play and our revising nature. Since I joined the House well over five years ago I have always maintained that it possesses much expertise. It is important, at times when we look at the scrutiny of Bills, that we look also at the expertise we possess.

Perhaps there is also a challenge for all Front-Benchers in your Lordships’ House. I have already alluded to my portfolio responsibilities. Those who represent their respective parties in your Lordships’ House have to speak to a much wider portfolio. The challenge—or maybe it is an opportunity we all enjoy—reflected not least in this afternoon’s proceedings, is demonstrated by the fact that so far, as the Minister responsible for aviation, I have managed to answer a Question at Question Time about rail and I am now taking through the Bus Services Bill. Again, that reflects the diversity of the House of Lords.

On the amendments, I have of course had various correspondence on this important issue, including with the noble Baroness, Lady Campbell, who cannot be with us today. I thank in particular the noble Baroness, Lady Brinton, for her customary introduction of the amendments. It is always helpful to bring these amendments to life by highlighting practical examples, which she always does, so I thank her for that. I have a great deal of sympathy with the question of how we should ensure that all passengers have the confidence to travel by bus. The amendments in the names of the noble Baronesses, Lady Campbell and Lady Brinton, seek to ensure that the rights and interests of disabled passengers are fully protected when an enhanced partnership scheme is developed and subsequently operated. I assure noble Lords that I entirely agree with the sentiment of these proposals. Disabled passengers should be able to access and use bus services on the same terms as those who are not disabled.

The Equality Act 2010 includes provisions on transport infrastructure and vehicle access, and the Public Service Vehicles Accessibility Regulations 2000 set out the accessibility requirements which apply to certain buses. Buses have to be accessible to disabled people, who must be able to travel in comfort. Among other things, they must not be discriminated against in accessing transport—and this does not mean just installing ramps and widening doorways for wheelchair users. The accessibility regulations require facilities such as low-floor boarding devices, visual contrast on step edges, handholds and handrails, priority seats and provision for passengers in wheelchairs.

From January this year, all single-deck buses designed to carry more than 22 passengers on local and scheduled routes need to be compliant with the regulations and double-deck buses will need to be compliant by January 2017. This legislation will make it unlawful for bus operators to disregard the needs of disabled people, including wheelchair users, and they will have to comply with the requirements of the accessibility regulations.

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[Lord Snape]

I support my noble friend on Amendment 124. I asked the Minister previously to come to Birmingham to see what is being done under the partnership in that city—not that I am qualified to send these invitations, but still. I send the same invitation to my colleagues on the Front Bench because the Bus Alliance recently published a pamphlet about the work that it is doing in the West Midlands, particularly on environmental matters, which would be of interest to my noble friend who moved the amendment.

I do not know whether the West Midlands Bus Alliance pamphlet has been widely circulated—I did suggest that it should go to noble Lords on all sides of the Chamber who have been participating in the Committee stage. Under the chapter entitled “Air Quality”, the alliance states:

“All buses operating in the West Midlands will be Euro V, Euro VI or better by 2020”.

It lists operator investment under the Bus Alliance Partnership in the West Midlands as comprising 49 diesel electric hybrids to be delivered by Diamond, a company based in the West Midlands, and National Express West Midlands through the Government’s Green Bus Fund. Further, there are 21 Travel de Courcey buses—a company based in Coventry—which have been,

“converted from Euro II and III to Euro VI”,

again with help from the Clean Bus Technology Fund. In addition,

“A further successful bid to the Clean Bus Technology Fund will see National Express convert 150 buses from Euro III to Euro VI”,

standards prior to 2020.

That is what can be done and it ought to be done countrywide. If anything, I suggest that the amendment could be toughened up to ensure that what is being done in the West Midlands under the Bus Alliance is done around the country if we are serious about improving air quality—particularly, but not solely, in our major towns and cities.

[Lord Ahmad of Wimbledon]

My Lords, an important element of the Bill is the availability of journey planning and information about bus services. This clause will facilitate the provision of information about timetables, fares, routes, tickets and live information about bus arrival times and enable it to be accessed openly, which should lead to better journey planning information for passengers. I should say to the noble Lord, Lord Snape, that of course I recall his kind invitation and my acceptance of it. However, when I returned to the department it was my understanding that my honourable friend Andrew Jones would take up his offer. There is no reason why both of us cannot take up his offer and I shall certainly look into exactly where we are in that respect. The focus is on the provision of information that will be helpful to passengers in making informed decisions about whether to make their journey by bus or another transport mode.

I shall turn first to the amendments of the noble Baroness, Lady Jones, and the noble Lord, Lord Berkeley, whereby the information that may be prescribed would include information about the environmental impact of bus operations and vehicles, including information on the emissions of the vehicles in use. I am sympathetic to the desire of noble Lords to ensure that operators and local authorities are aware of the impact of local bus services on the environment. However, I do not believe that this information is crucial for journey planning purposes. Local authorities would already be aware of the environmental impact of buses on the local area. Other parts of the Bill will give local authorities greater powers to influence the types of vehicles used by operators when providing services.

The noble Baroness and the noble Lord have also proposed further amendments whereby the information that may be prescribed would include information about complaints made about bus services, including their number and nature, as well as performance statistics on matters such as punctuality and reliability. Again, I am sympathetic to the desire to ensure that passengers have access to complaint and performance statistics, but I am sure that noble Lords will agree that raw complaints data should be read with a degree of caution as by themselves they do not necessarily give a full picture of the performance of a service. That said, I would not seek to play down the importance of complaints. There can be instances where well-organised campaigns on a specific issue can give the impression that a service is rather worse than it actually is and could deter passengers from using the bus as a consequence. I recognise that punctuality and reliability are important factors for passengers using bus services. I therefore reassure both noble Lords that this clause has been drafted in such a way that the release of punctuality data could be included in regulations made by the Secretary of State if it was considered appropriate after consultation with stakeholders.

The amendment proposed by the noble Lord, Lord Berkeley, would extend to matters such as the,

“helpfulness of the bus driver and comfort”,

of the vehicle. Matters such as these are subjective and are best covered by evidence-based customer satisfaction research of the kind conducted by Transport Focus which puts them into their correct context, in particular through the Bus Passenger Survey.

Rail Franchises

Debate between Lord Snape and Lord Ahmad of Wimbledon

Monday 11th July 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

I cannot answer my noble friend’s specific question but I am sure that he is aware of the issue of compensation, raised by the noble Lord, Lord Rosser. I believe that my right honourable friend the Prime Minister made it clear last week that there will be additional compensation, which the Government are looking at, made available to those long-suffering commuters.

[Lord Snape (Lab)]

Is the Minister not aware that the problem behind the situation with this franchise and others is the Government’s determination to bring about driver-only operation of trains? That, combined with the de-staffing of stations and of the railway industry in general, is not the proper way forward as far as passengers are concerned. If they were consulted, like the trade unions, that is exactly what they would tell him.

[Lord Ahmad of Wimbledon]

The issue of driver-operated trains has not meant, as I have said, any reduction in staff. The role of what were conductors in training supervisors means greater focus on delivering customer service. There is an issue with sickness that is contributing to the challenge and to the problems we have. The current sickness rates operating on that franchise are not just higher; they are much higher than average.

Bus Services Bill [HL]

Debate between Lord Snape and Lord Ahmad of Wimbledon

Monday 4th July 2016 Lords Chamber

[Baroness Jones of Whitchurch]

My Lords, I will be brief. I have listened carefully to the contribution of my noble friend. As he indicated, he is making these proposals in the context of being against franchising. On that basis, we are not convinced that these amendments are necessary.

As it stands, the Bill requires those considering a franchise scheme to prepare an assessment that considers the merits of franchising weighed against other options. My noble friend is suggesting that they would just steam ahead regardless, but the checks and balances in the Bill make that unlikely and, indeed, impossible. We would expect there to be a detailed, thoughtful piece of work by the local authority that genuinely balances the different options in the context of what is in the best interest of the local community.

As it stands, the Bill requires the assessment to consider affordability, value for money and how it would apply to wider authority policies. We believe that that is the right tone to adopt when making an assessment. My noble friend’s proposals would go further than that and require greater certainty that all the conditions are met at that stage. We believe that that would go too far and discourage authorities from going through that appraisal and assessment process before making any decisions, which is the important point.

Therefore, we believe that the checks and balances in the Bill are the right way to go forward. There are many stages in the assessment process that would allow the proposal to be fully scrutinised, including a full audit, which we are going to talk about later. We want authorities to consider all that in an open and thoughtful way and go through what is in the best interests of the locality, taking into account all the factors and complexities of moving to a franchise situation, which my noble friend has identified—but it must be done in a balanced way. We believe that the provisions in the Bill should be supported.

[Lord Ahmad of Wimbledon]

My Lords, I thank the noble Lord for tabling his amendment. He proposes a series of amendments that would change the nature of the assessment that franchising authorities must prepare for their proposed franchising scheme before determining whether to introduce franchising.

In thanking the noble Lord, let me assure him that we recognise the importance of ensuring that decisions to move to a model of franchising are taken on the back of a robust assessment. In developing the Bill we have been keen to move away from the processes set out in the Transport Act 2000 that must be followed before a quality contract scheme can be established. That legislation required authorities to be satisfied that a number of tests had been met before introducing such a scheme. As was touched on at Second Reading, only one authority ever attempted to use the quality contract scheme legislation to introduce a quality contract scheme. In part I think this was because the “must pass” tests proved to be too restrictive.

I agree entirely with the noble Lord that authorities looking to franchise must consider whether the scheme is affordable, represents value for money and contributes to the implementation of relevant policies. But I think that devolved decision-making must be respected, with the mayor or authority considering the issues listed in Section 123B and any other relevant issues when assessing their scheme, and then taking reasonable decisions with their eyes wide open. I do not want to repeat the failings of the quality contract scheme legislation, and I want to ensure that franchising is a realistic option where it makes sense locally. I am concerned that the amendments as proposed would unnecessarily restrict mayors and authorities by requiring them to be satisfied about a number of issues, rather than requiring them to set out their thinking and rationale. I agree entirely, though, that I would expect authorities to proceed with franchising only where there is a strong case to do so. However, I do not want to rule out, for example, an authority proceeding with franchising where a scheme contributes hugely to its transport policies but not necessarily to its other published policies affecting local services.

The noble Lord raised a specific issue about operators having assets such as bus garages being taken away or awarded to winning bidders. It is important to note that the Bill does not give authorities powers to acquire bus operators’ assets. Authorities could potentially come to agreements with operators or lease new depots or garages to those winning businesses.

I trust that this short debate has helped to assure the noble Lord that the Bill as drafted will ensure that authorities consider a number of specific factors in their assessment of whether to move to a franchising model and allow decisions to be taken in the light of local circumstances. I hope that the noble Lord is reassured to the extent that he feels able to withdraw his amendment.

[Lord Snape]

Of course, I listened with care to what both Front Benches said but was not entirely surprised at the contribution from either side. I can envisage a situation where a company based in a city loses a franchise. The Minister said that there is no power for the local authority to commandeer a particular garage or vehicles. However, they are not much use based in the middle of Birmingham if, for example, there is no franchise to operate in the middle of Birmingham. Presumably, we could build another tower block in the centre of Birmingham and move the buses elsewhere. Again, that rather places a darker cloud on the somewhat optimistic view from my own Front Bench that all these matters can be agreed by civilised discourse between two people, and that everything in the garden can be rosy, if I may mix my metaphors.

However, having listened to what the Minister had to say, I beg leave to withdraw the amendment.

Bus Services Bill [HL]

Debate between Lord Snape and Lord Ahmad of Wimbledon

Wednesday 29th June 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

I will take the noble Lord’s intervention—it sounds like a bit of a school report: “Has improved, but needs improvement”. I take that on board. As I have said, I am very cognisant of the need to ensure effective analysis of the Bill. We may not agree on every element of it but it is important that information is provided. I have certainly sought in the early discussions that we have had with noble Lords to stress—it is something that I will stress again—that it is a priority for me to ensure that we not only share relevant information but do so in a timely fashion. If I were sitting on the other Benches—long may that not happen—I would be making an equally valid case, as noble Lords have.

New Section 113C in Clause 1 stipulates that the local transport authority cannot make an advanced quality partnership scheme unless it is satisfied that the scheme is likely to achieve one or more of the following: improve the quality of local services; reduce or limit traffic congestion, noise or air pollution; increase the use of local services or indeed end or reduce the decline in the use of local services. Amendment 1 in the name of the noble Baroness, Lady Randerson, would require the local authority to be absolutely sure that any proposed quality partnership would have the anticipated effect. I believe that, in terms of its practicality, this amendment would make it almost impossible for local authorities to say in totality or with absolute certainty what impact a particular scheme would have before it is introduced. I believe that this more stringent requirement would make the local transport authorities more risk-averse when introducing advanced quality partnership schemes. As a result, authorities may well choose to introduce schemes that fall short of fulfilling their full potential or not bring them forward at all.

Amendments 2, 3, 4, 5 and 5A deal with the content of the tests that I have mentioned. Under the Bill, local authorities may not make an advanced quality partnership unless they are likely to achieve an improvement in the quality of local services, a reduction or limitation of traffic congestion, noise or air pollution, or an increase in the use of local services. It is then for local authorities to decide what package of standards to introduce under an advanced quality partnership scheme to achieve one or more of these outcomes. These standards will depend on local need and may or may not include requirements relating to ticketing, rural bus services and pollution. The circumstances of individual areas vary and I think that it is right that the advanced quality partnership schemes should be able to reflect this.

I agree, however, with several noble Lords who have spoken this afternoon that these are important issues. Local authorities need to think very carefully about whether they should include standards in each of these areas in the advanced quality partnership scheme. We intend to recognise this in statutory guidance on these new partnership schemes, which will be issued under new Section 113O of the Transport Act 2000.

[Lord Snape (Lab)]

Can the Minister respond to the noble Baroness’s very relevant point that these things depend to a great extent on money available from the Government? If the Government are going to keep cutting back on the resources available to local authorities, these well-merited objectives are surely not going to be met.

[Lord Ahmad of Wimbledon]

The point was raised by the noble Lord, Lord Bradshaw, at Second Reading—I was going to come on to it but I will say it now—and I made it clear then that, specifically in terms of the Bill, no additional funding will be provided. It will be very much for local authorities to prioritise as they see fit. While I know that noble Lords will be disappointed, I am sure that they will recognise that that is the reality of the situation.

--- Later in debate ---

[Lord Ahmad of Wimbledon]

My Lords, I thank all noble Lords who have contributed. The noble Lord, Lord Snape, talked in his opening remarks about how Ministers before and Ministers today might respond, in terms of what decisions to leave to local authorities, and that this was a matter for them. I did at one point think he had advance notice of part, if not all, of my speaking notes. But undoubtedly, one of the new powers under an advanced quality partnership regime is to allow local authorities to introduce a range of measures to improve bus services. The Bill does not define—

[Lord Snape]

Perhaps I can help the Minister. It was the Government who asked KPMG to provide insight into the local bus market in England, outside of London, last year. It reported, presumably to his boss, in January this year and I quote one line from what it said:

“Operators have invested in vehicles and service quality but overall performance is heavily dependent on levels of road congestion”.

I presume the department paid a lot of money to KPMG; these reports do not come cheap. Surely he is not going to cast it aside; surely the Government are prepared to implement the recommendations laid down in a report that they themselves commissioned.

[Lord Ahmad of Wimbledon]

Those reports certainly advise decisions. No Government could claim that, with every report they have ever commissioned, chapter and verse is subsequently implemented. Perhaps the noble Lord could correct me, but I think I am on reasonably stable ground in saying what I have said.

I come back to the amendment. The Bill does not define what these measures are. For example, they could be measures that do not directly affect local bus services themselves, but instead make using buses more attractive. One way of using this power might be a measure to reduce the number of car parking spaces in the scheme area or to increase the cost of using them. While not directly improving bus services, this would make using cars less attractive and therefore encourage car drivers to use the bus instead. It could also have the knock-on effect of reducing congestion.

The current wording in the Bill leaves it to local authorities to decide the intention of the measures they include in the scheme. New Section 113E(2) requires only that they should, in some way, make buses better, either by improving their quality or by encouraging more passengers to use them. The amendment suggests that the “measures” introduced by a local authority must also reduce congestion on the bus routes included in the scheme. I say to all noble Lords that I sympathise with the objectives of the amendment but, on balance, it puts a restriction on the use of measures by a local authority. The general aim of the amendment is also already covered by new Section 113C(6)(b). This introduces a general requirement that advanced quality partnership schemes should, among other things, look to reduce congestion. It allows local authorities to decide how their schemes should meet this requirement, without it being imposed on particular elements of the scheme.

I have been listening very carefully to what noble Lords have said and there is one area that I will certainly take back. I am conscious that we will be revising existing guidance, which will also support the provisions on advanced quality partnerships in the Transport Act 2000, to take into account the AQP scheme. I will certainly consider including within the guidance specific content to deal with traffic congestion and address air pollution. I hope that I have provided a degree of reassurance in that respect and that, with the explanation I have given, the noble Lord will feel minded to withdraw his amendment.

Bus Services

Debate between Lord Snape and Lord Ahmad of Wimbledon

Wednesday 11th May 2016 Lords Chamber

[The Parliamentary Under-Secretary of State, Department for Transport and Home Office (Lord Ahmad of Wimbledon) (Con)]

My Lords, first, I thank the noble Baroness, Lady Randerson, and congratulate her on securing this debate, as have other noble Lords, and thank all noble Lords for their contribution on this important mode of transport. I also thank the noble Lord, Lord Snape, for outlining the experience of West Midlands in particular. It would be fair to say that I am very keen, as is the Secretary of State and the department, to see innovative ways in which schemes work, not just in London but beyond. If the noble Lord were to accompany me, I should be delighted, but I look forward to visiting that route and not just hearing about it but experiencing how things are working in the West Midlands.

If I may digress for a moment, I was somewhat perturbed by not just one but two mentions of a possible reshuffle. The noble Lord clearly has his ear closer to the ground than I have; perhaps we should talk outside the Chamber.

[Lord Snape]

In view of the Minister’s invitation for me to accompany him, I assure him that I will put a good word in with the Prime Minister for him.

[Lord Ahmad of Wimbledon]

I thank the noble Lord for his support; I serve, of course, at the Prime Minister’s pleasure.

Returning to the important issue before us, I assure all noble Lords that the Government recognise the importance of buses and the role of public transport more generally for both the sustainability and the independence of communities. Let me say from the outset that we understand the importance of affordable, accessible transport for constituents across England and beyond in Wales and Scotland, through devolved Administrations. We recognise the extra pressures placed on local authorities throughout the country to provide services—particularly, as we heard from the noble Lord, Lord Greaves, in more isolated, rural and remote areas.

Transport is not just about levels of public funding, it is about how and where that funding is used. The Government believe that local authorities are best placed to decide what support to provide in response to the needs of their local communities. For example, where commercial operations are not feasible, local authorities have a vital role in supporting bus services. Indeed, around one-fifth of bus mileage in predominately rural authorities is operated under contract to them. That is why the Government devolved £40 million of the £250 million paid in the BSOG bus subsidy to councils outside London last year to support bus services in England, so they can decide for themselves how it is spent. But it is vital that those authorities maximise the return on every penny of the funding they provide. While there is a lot of innovation and hard work done by councils across the country, there is scope to look into more innovative ways.

I congratulate the noble Lord, Lord Greaves, on his re-election and his journey for all of us to the hill town of Colne. The route 95 is now very much part of the Hansard record. He also highlighted the importance of using other available sources of funding, such as Section 106 money to ensure that important routes are retained.

On the issue of public funding more generally, at present £2 billion per annum of public funding for transport services is provided by a number of agencies. For example, there is the bus service operators grant, or BSOG, of £250 million currently, paid by the DfT to bus operators, local authorities and community transport organisations on the basis of fuel burnt. Then there is the local bus services support of £317 million per annum, provided by the DCLG for local authority support of socially necessary bus services. There is home-to-school transport of £1 billion per annum, also provided to local authorities by the DCLG, and the non-emergency patient transport of £150 million per annum, provided by the NHS to individual local clinical commissioning groups.

Bus Services: Local Government Funding

Debate between Lord Snape and Lord Ahmad of Wimbledon

Wednesday 13th January 2016 Lords Chamber

[Lord Ahmad of Wimbledon]

It is not. I mentioned the bus service operators grant. In Lancashire, last year, we provided £1.86 million directly for the purposes of retaining services. The Government are looking at the overall offering of bus services, particularly in rural areas, to ensure both connectivity and the sustainability of essential transport links.

[Lord Snape (Lab)]

My Lords, did the Minister happen to see the BBC “Countryfile” programme last Sunday, which set out starkly the decline in bus services throughout this country, particularly in rural areas? Does he agree with the conclusions of that programme that this decline is largely due to the reduction in government payments to local authorities and direct grants for bus services? Can he assure the House that the much-vaunted devolution of these services will be accompanied by proper finance? Otherwise, some of us might suspect, that decline will continue, with the blame moving from Whitehall to the town hall.