Civil Aviation Bill

Debate between Lord Rosser and Lord Soley

Monday 9th July 2012 Grand Committee

[Lord Rosser]

The amendments in this group provide, first, for a new clause that would give the National Audit Office oversight of the Civil Aviation Authority’s accounts. It would also place on the Civil Aviation Authority a general duty of efficiency in the use of its financial resources. It is not clear why the Government have not already included those provisions in the Bill. There are significant changes in the role of the Civil Aviation Authority under the Bill in relation to aviation security functions transferred from the Department for Transport and the economic regulation of airports. The Civil Aviation Authority is likely to become a more influential and important body as a result.

Other regulatory bodies, including economic regulators which are also industry funded, are subject to National Audit Office oversight. They include Ofgem, Ofwat and Ofcom. The Office of Rail Regulation is also subject to National Audit Office oversight, and the ORR is likewise funded from within the industry. As we know, the Civil Aviation Authority is funded from the aviation industry and also receives a limited amount of money from the taxpayer. It is not, however, subject to National Audit Office oversight, although it is generally recognised that the Comptroller and Auditor-General and his staff at the National Audit Office do a highly effective job.

The activities of the regulators to which I have just referred and which are subject to NAO oversight do not involve significant public funds, but they lead to costs being incurred by the providers of essential or strategic services which are likely to be passed to consumers, which justifies NAO involvement. That is particularly the case where the need for active economic regulation has arisen from the process of privatisation, and it is therefore only right that there should likewise be National Audit Office oversight of the Civil Aviation Authority’s accounts, as provided for in the amendment. The House of Commons Transport Select Committee in its report also called on the Government to explain why the Civil Aviation Authority is apparently unique among industry regulators in being outside the remit of the National Audit Office.

The second amendment gives the Civil Aviation Authority a general duty of efficiency in the use of its financial resources. A number of those giving evidence to the House of Commons Transport Select Committee suggested that the CAA did not always operate in the most efficient way possible. For example, in its written evidence, British Airways stated that no measures to encourage efficiency had been included in the Bill and that it considered that the Civil Aviation Authority had scope to make significant improvements in efficiency in certain areas. It argued that the CAA should have a duty to operate efficiently.

In order to keep costs for airlines and passengers, as well as the taxpayer, as low as possible, it is essential that the CAA adopts efficient ways of working and modern technology where appropriate, as higher costs for airlines arising from CAA charges and any inefficient use of its financial resources have the potential to damage major UK airports’ competitiveness with alternative competing hubs. The Transport Select Committee, having taken evidence, recommended that an explicit efficiency duty for the Civil Aviation Authority should be inserted in the Bill. It is clear that it was unimpressed with arguments that other parts in the Bill already provided that explicit efficiency duty for the CAA.

I hope that the Minister will be able to give a sympathetic and helpful response to the amendments and I beg to move Amendment 67.

[Lord Soley]

I share the concern expressed by my noble friend Lord Rosser about leaving the CAA out of National Audit Office oversight. I have never understood the argument for that. It is very unusual, if not unique, for such an organisation to be left outside the remit of the NAO, and the case for its inclusion is strong. At the very least, I would like the Government to explain why; I do not understand it. The argument about efficiency follows from that, but the one that worries me most is raised by Amendment 67, which I support. I have not yet heard any argument why the CAA should be outside the remit of the NAO, because almost any other body of this type would be included. I should like an explanation for that.

Civil Aviation Bill

Debate between Lord Rosser and Lord Soley

Wednesday 4th July 2012 Grand Committee

[Lord Rosser]

Clause 83(1) requires the Civil Aviation Authority to publish,

“such information and advice as it considers appropriate for the purpose of assisting users of air transport services to compare—

(a) air transport services provided to or from a civil airport;

(b) services and facilities provided at a civil airport in the United Kingdom;

(c) services and facilities provided elsewhere in the United Kingdom and used, or likely to be used, in connection with the use of air transport services provided to or from a civil airport”.

This information is to be provided for the benefit of users of air transport services, no doubt in the light of the Civil Aviation Authority’s primary and overriding duty under Clause 1 to carry out its functions,

“in a manner which it considers will further the interests of users of air transport services”,

including in relation to the cost of current airport operation services.

Taking into account that reference to cost, the amendment adds an additional requirement on the Civil Aviation Authority to publish information and advice to assist users of air transport services to compare the full cost of travel for users of air transport services, including all relevant surcharges such users would be expected to pay. Indeed, one might think it surprising that the specific duty to make such information relating to cost available to users is not already in the Bill and is apparently left entirely to the discretion of the CAA, since the Bill says that the CAA should publish such information and advice as it considers appropriate.

The issue of charges and surcharges when travelling by air is increasingly important to those who are travelling, not least because some of the extra charges or potential extra charges are not always as clear as they might be. What might therefore seem to be a relatively cheap budget airline flight may not necessarily prove to be the case as the actual cost of travel can prove much higher than the basic fare quoted by the airline operator—indeed, in certain circumstances, more than if travelling with a mainstream operator.

Reference was made at Second Reading to a survey published in May in a national newspaper that showed that one well known budget airline’s high-season rate for a 20-kilogramme bag to go in the hold was £70 return, and if you did not book online but turned up at the airport with your bag the fee was £130 one way. The survey of budget airlines’ add-on charges showed that it could cost as much as £110 to change the name on a ticket and £120 because your bag weighed 3 kilogrammes over the limit. It also showed that add-on charges apply to a multitude of things covering bags, seat reservations, credit card fees, name-change fees, flight-change fees and fees for taking on special items such as golf clubs. Indeed, when the survey tested costs for a one-week return flight to Malaga for one person taking a 20-kilogramme bag and paying by credit card, it found add-on costs ranging from just under £35 to £82, depending on the low-cost airline operator.

The credit card surcharges to which I have made reference are a significant money-spinner for the airlines. The Office of Fair Trading has said that UK consumers spent £300 million on payment surcharges to airlines in 2010. Even though there is an attempt to clamp down on excessive card fees from the end of this year, there is evidence that airlines may seek to get around that by referring to the charge in future as an administration fee related to costs associated with the booking system.

The purpose of the amendment is not to pass judgment on the apparent proliferation of add-on charges but simply to say that such information on the level of charges and the many different things that they cover, which many might have thought would have been included in the basic fare or not charged for at all, should be made clear so that those using air transport services are able to make accurate comparisons of the full cost of travel, or potential full cost of travel, and not get caught out by a charge that they were not anticipating and of which they were unaware. Indeed, determining the add-on costs is not a straightforward or easy business for those travelling or thinking of doing so, given that some airlines charge flat-rate fees while others levy charges based on the cost of the flight.

The figures that I have quoted reveal a wide disparity in the level and incidence of such charges, and one would have thought it highly appropriate for the Civil Aviation Authority to have a role in ensuring that such information was readily available in an impartial and objective form as part of its duty under Clause 83 to provide information for the benefit of users of air transport services. That is what the amendment seeks to achieve. I beg to move.

[Lord Soley]

My Lords, I am delighted to support my noble friend without any hesitation. Let us not beat about the bush: one of the worst offenders in this area is Ryanair which, if it continues for much longer as it has been, will have a big photograph of its founder on the way in to the airport and you will have to pay to bow to it. He is adding costs and charges that are totally unreasonable. He is by far the worst offender but there are others too. The time is long overdue when all the costs of a flight should be properly advertised. It is very important. We are expecting people at the moment to book tickets when they do not really know what the full cost is and, as my noble friend has indicated, when they get to the airport they suddenly discover that the cost is infinitely more than they thought it would be, because of extra bags and taking special items on board. A short while ago we had a dreadful incident with regard to wheelchairs. All this is utterly appalling and utterly wrong.

I do not think we should mess about on these issues. All airlines should be made to set out all the charges that are imposed on customers so that they know in advance what they are going to have to pay for their tickets. My noble friend’s amendment is wholly good. If the Minister cannot accept it as it is, I hope that he can at least ensure that it goes into the Bill in some form. These practices need to be stopped.

Civil Aviation Bill

Debate between Lord Rosser and Lord Soley

Monday 2nd July 2012 Grand Committee

[Lord Rosser]

My Lords, perhaps I may take one of the amendments in the group to make my point. Government Amendment 30 deletes paragraph (c) in Clause 26, which says that the Competition Commission may allow an appeal under Section 24 or 25 only to the extent that it is satisfied that the decision appealed against was wrong on one or more of the following grounds, one of which is that the decision was based on the wrong exercise of a discretion. That wording has now been replaced in government Amendment 30 with the wording,

“that an error was made in the exercise of a discretion”.

I endeavoured to listen carefully to what the Minister had to say about this group of amendments and, if he did cover my point, I would be grateful if he could repeat his explanation. He seemed to say that this was all about clarifying the current drafting as opposed to explaining what the difference was between the wording in the Bill and what is being proposed, bearing in mind that it is not the same wording and therefore presumably does not mean exactly the same.

It would be helpful if the Minister could explain what this change in wording means. I refer to government Amendment 30 to paragraph (c) in Clause 26. Does the change from “wrong exercise” mean that although a decision was made incorrectly, the process was fine and the options to choose from were correct, the proposed wording,

“an error was made in the exercise of a discretion”,

is meant to imply that the exercise itself was flawed, had the wrong information to hand, was conducted incorrectly and options were considered that should not have been? It is important that we do not just get told, “We are seeking to clarify the current drafting”, but that we have a full explanation as to what the current wording in Clause 26 means—this relates to,

“that the decision was based on the wrong exercise of a discretion”,

and how that differs in meaning from the wording with which Amendment 21 replaces it,

“that an error was made in the exercise of a discretion”.

I hope that the Minister can clarify the position.

[Lord Soley]

Before the Minister replies, I was looking at this with some interest. I cannot help feeling that the issue might be one of parliamentary drafting. I would like to know whether the CAA, the airlines or the Competition Commission asked for the wording to be changed. My noble friend Lord Rosser has already pointed out that there is a change of wording, with “the wrong exercise”, but it is also odd that the original wording from Schedule 1 is in the present tense, whereas the wording in the amendment is in the past tense. I cannot help feeling that the parliamentary draftsman who did it first was found to have got something slightly wrong; I am not sure what. It is puzzling why that wording has changed from the present to the past tense, unless it is just for a legal reason. If there is another reason, I would like to see where the amendment came from and why.

Civil Aviation Bill

Debate between Lord Rosser and Lord Soley

Wednesday 27th June 2012 Grand Committee

[Lord Rosser]

This amendment and Amendment 13 relate to the Civil Aviation Authority’s general duty and the Secretary of State’s general duty, as set out in Clauses 1 and 2 of the Bill. I will direct my comments to the Civil Aviation Authority’s general duty though the argument is the same in respect of the Secretary of State’s general duty.

Under Clause 1(1), the CAA must carry out its functions under Chapter 1 of the Bill,

“in a manner which it considers will further the interests of users of air transport services regarding the range, availability, continuity, cost and quality of airport operation services”.

Subsection (2) goes on to say that:

“The CAA must do so, where appropriate, by carrying out the functions in a manner which it considers will promote competition in the provision of airport operation services”.

This amendment adds to the end of that,

“but only where this will not conflict with its ability to carry out its functions in a manner set out in subsection (1)”.

In the absence of any definition of what “where appropriate” in subsection (2) is intended to mean or how it is to be interpreted in the context of the Bill, there appears to be an assumption in subsection (2) that promoting competition in the provision of airport operation services will further the interests of users of air transport services. Promoting competition does not necessarily further the interests of users of air transport services regarding range, availability, continuity, cost and quality because it can lead to a reduction in range, availability, continuity, cost and quality in a bid to either reduce costs or sustain profit margins, or achieve both objectives.

The amendment seeks to ensure that the requirement to promote competition,

“by carrying out the functions in a manner which it considers will promote competition in the provision of airport operation services”,

does not apply where the Civil Aviation Authority considers that to do so would conflict with its primary responsibility of furthering,

“the interests of users of air transport services”.

It would surely be unacceptable for the CAA to have to carry out its functions in a manner that it considers would promote competition when to do so would conflict with what is presumably its key responsibility to further the interests of air transport services, as set out in subsection (1), rather than the interests of the providers of airport operation services. That would defeat what appears to be a declared objective in the Bill for the Civil Aviation Authority as set out in subsection (1).

I hope the Minister will accept the amendment. However, if he does not intend to do so, I hope that he will indicate the current wording in the Bill which will prevent the CAA having to carry out its functions in a manner which it considers will promote competition in the provision of airport operation services if it felt that to do so would conflict with its duty to carry out its function in a manner which it considers will further the interests of users of air transport services. The answer may be that the Government simply believe that promoting competition cannot not be in the interests of users of air transport services, which would be a remarkable view. Alternatively, it may be that the Minister will say that the words “where appropriate” in subsection (2) give the Civil Aviation Authority the power to decide that it will not promote competition in the provision of airport operation services because to do so would conflict with its duty under subsection (1) to carry out its functions in a manner which it considers will further the interests of air transport services. If that is the case, the Minister should give a detailed explanation of what the words “where appropriate” mean in the context of the provisions of subsections (1) and (2) and how they should be interpreted and applied by the Civil Aviation Authority. I beg to move.

[Lord Soley]

I have sympathy with my noble friend. However, I do not have any answers to the problem. It is very difficult. A clause such as Clause 1 imposes certain duties on an organisation—in this case the CAA—which is a normal format in Bills that become law. However, what troubles me about such clauses—and it is not only in this one, although it happens here too—is that there is a lack of clarity, as my noble friend has pinpointed.

Subsection (3)(b) has the catch-all phrase that,

“the need to secure that all reasonable demands for airport operation services are met”.

There is one of these provisions in almost all the Bills of this type that I know. It is put in in case we have forgotten something that the CAA may want or ought to do. It covers just about everything from whether the coffee machine works to whether you have good services in other more fundamental ways.

I wonder at times whether we are being clear with the operator. Presumably the CAA is happy with the clause—I assume that it is; I have not heard anything to the contrary—but I wonder about the clarity of its operation if this becomes law, as it almost certainly will. Does the CAA have enough clarity to know what its duties are if someone challenges it? A catch-all phrase such as that in subsection (3)(b)—that the CAA has to meet the reasonable demands for airport operation services—means that it can say in certain circumstances that it does not think that a particular demand is reasonable. It could rely on the phrase if it received a legal challenge from someone or some organisation.

It is a general point but sometimes we are casual with our legislation and put in catch-all clauses and subsections. We are saying to the operator that it can do what it likes within certain limits. It may be challenged in law, although that is unlikely, and this clause is there in case it is needed. It is a catch-all clause and my noble friend is right to raise this matter as a lack-of-clarity issue.