Bus Services (No. 2) Bill [HL]

Debate between Lord Moylan and Lord Hampton

Committee stage
Tuesday 11th February 2025 Grand Committee

[Lord Moylan (Con)]

My Lords, at Second Reading I expressed very serious concerns about part of Clause 24. In opposing the clause standing part of the Bill, my approach has been not to rewrite what the Government have proposed in the Bill—and therefore to provide them with an alternative policy—but to ask them seriously to consider and explain their current policy as it stands in the Bill. To that extent, this is like my previous clause stand part probing notices. But, on this particular issue, it is very clear that we are likely to come back on Report with specific amendments to change the text of the Bill, unless we hear something that explains it more satisfactorily than it has been so far.

My understanding is that Clause 24 inserts into the Transport Act 2000 a new obligation on the holders of PSV operators’ licences in relation to training. I have no objection at all to the idea that there should be an obligation to train staff, and I have no objection to Clause 25, which has a similar sort of effect but relates to training about disability. All of that is to the good.

My specific concern is with subsection (2) of what would be new Section 144F in the Transport Act 2000, where the training requirement under consideration is specified as:

“the person has completed training the aim of which is to assist the person to identify, respond appropriately to and, where possible, prevent … criminal offences that would cause a victim or potential victim of the offence to fear for their personal safety”—

that, after all, is a large number of criminal offences—

“and … anti-social behaviour, within the meaning given by … the Anti-social Behaviour Act 2003”.

The person to whom this is directed can be only the driver of the bus, as buses run with one person operating them almost exclusively in this country. So the driver of the bus is expected to be trained, and the public are encouraged to think that the driver of the bus will be trained, to a point where they can

“identify, respond appropriately to and, where possible, prevent … criminal offences … and … anti-social behaviour”.

That potentially places a burden on bus drivers that is wholly inappropriate, given their role and their salary, and given that they will almost certainly be on their own on that bus when something happens. Many of the incidents that one can easily envisage would be encompassed by this training would be incidents that, as I said at Second Reading, the Metropolitan Police Force or another police force would respond to with one, two or three uniformed officers. Yet the implication is that a bus driver on their own will be able to

“identify, respond appropriately to and, where possible, prevent … criminal offences … and … anti-social behaviour”.

The Minister well understands bus operations—that goes without saying—more perhaps than any other Minister who might come here would understand them, but he cannot seriously mean what it says in the Bill. It is possible that he will say, “Oh no, you must misunderstand—when we talk about training and identifying, that is all really so that the drivers know how to report it to the appropriate people”. They have radios and they can communicate to their higher operator and the police, and things like that—and that is the appropriate response that we would be talking about here. But that is not what the words say; they say “where possible, prevent”, which goes a great deal beyond simply telling a bus driver to operate responsibly and take note of what is going on.

I am utterly baffled by what the Government are considering here, how it would work in practice and how these words are appropriate in this Bill. Something should and could be included, I agree, about training drivers so that they can identify, respond to and take account of this sort of behaviour, which is sadly all too common on buses nowadays. But the words as they stand put bus drivers in a completely impossible position. Apart from anything else, it would make recruitment very difficult indeed.

[Lord Hampton (CB)]

I have had conversations with bus operators and bus drivers, who are very worried about this issue. Bus drivers tell me that the very act of opening a door to walk out and face a passenger is seen as aggressive. The noble Lord, Lord Moylan, is absolutely correct on this one.