Asked by: Lord Mawson (Crossbench - Life peer)
Question to the Department for Work and Pensions:
To ask His Majesty's Government what plans they have to publish a response to the consultation carried out in June 2022 on "Improving disabled people’s access to let residential premises: reasonable adjustments to common parts, a new duty".
Answered by Baroness Sherlock - Minister of State (Department for Work and Pensions)
The Government is considering its response to the 2022 consultation and will make an announcement in due course.
Asked by: Lord Mawson (Crossbench - Life peer)
Question to the Department for Work and Pensions:
To ask Her Majesty's Government whether the Department for Work and Pensions has sent correspondence to elderly members of the public that does not contain in the letter a named person with their contact details; and if so, what is their justification for doing so.
Answered by Lord Freud
The Department for Work and Pensions standard for correspondence to elderly members of the public includes a named person and contact details in the letter.
The Department for Work and Pensions standard for IT system generated letters is for the name of the Pension Centre or Office Manager to be shown at the end of the letter with a reply/contact address and telephone number.
The templates for clerical letters include a space for the senders name and job role to be entered at the end of the letter.