Protecting Children Online

Debate between Lord Mann and Tim Loughton

Wednesday 12th June 2013 Commons Chamber

[John Mann (Bassetlaw) (Lab)]

I do not profess any specific expertise, but if I have any, it is in relation to the work done on hate crime on the internet. I congratulate the Minister on his work with us. I also congratulate his predecessors, my right hon. Friend the Member for Barking (Margaret Hodge), and Barbara Follett, who is no longer a Member of the House, on their initiatives. All have been effective, and are appreciated.

I initiated a working group in the Inter-parliamentary Coalition for Combating Antisemitism two years ago. We have managed to get senior executives for content from most of the world’s biggest internet companies to sit on the group, including executives from Apple, Google, Facebook, PayPal, Microsoft and Twitter. We also have one of the key interlocutors in the US on free speech, Professor Jeffrey Rosen, and, from the Ministry of Justice, the seconded Association of Chief Police Officers lead on hate crime, Paul Giannasi.

A report has been produced—it has not yet been circulated, but will be in the next week in this country and throughout the world—that the Minister and the Government will find useful. The report is on the problem of hate crime, but the problem is the same as online protection of children in respect of the grey areas that need to be tightened, the technical solutions and approaches, and the mindset in the industry.

Part of the problem the group has identified is the shadow internet. It is fine setting up solutions, but if that happens in separate countries, people will break them if they want to—they have relatively easy ways to do so. The debate so far has concentrated on websites and search engines, but, in fact, even when it comes to child abuse, gaming is as big a problem and a vastly growing one. Texting, smartphones and social networking are equally significant, growing and changing problems—the modality is changing.

The group makes six recommendations in the report on hate crime—they are relevant to the debate. The first recommendation is to create clear policies and include them within the terms of the service of the internet company. That would be a significant change. The working group has the key players and the decision makers—they are not the sub-decision makers, but the actual decision makers. That recommendation is achievable, and it would be significant.

The second recommendation is for mechanisms to enforce those policies. How do intermediaries, including national Governments, enforce them? For international industries, the role of intermediaries, whether they are specialist groups or national Governments, is a second key principle in the approach that should be taken.

The third and vital recommendation, which resonates with this debate, is to establish clear, user-friendly processes to allow users to report abuse. Those processes are not currently there, but they are achievable. If mechanisms are in place, progress ought to be relatively straightforward—far more straightforward in relation to child abuse than hate speech, where issues of illegality are far more complex—where there is criminality. Clearly, there are technical solutions—I will not go so far as to suggest the software that the CIA has recently, allegedly, used—if the processes are in place.

The fourth recommendation is to increase transparency about terms of service enforcement decisions: case studies. For example, if an individual is prosecuted because someone has reported something that their child has stumbled across, the Government and other third parties have a critical role in how it will be reported and made public.

The fifth recommendation, which is probably specific to hate speech, is to encourage counter-speech. It is the same concept as the splash concept.

The sixth recommendation is to unite the industry. The industry will not always be American—with its concepts of free speech—so it is critical to achieve agreement within the industry while it still is.

[Tim Loughton (East Worthing and Shoreham) (Con)]

If I can bring the hon. Gentleman back to the third recommendation, he makes a good point about reporting and taking down material. The IWF does a good job in that area. Apparently, last year 1.5 million adults came across abusive content on the internet, but only 40,000 reports were made to IWF, which has the powers to do something about it. There needs to be much greater publicity on how to report to ensure that action can take place.

[John Mann]

Publicity on how to do so and technical ease of use in doing so, so that the democratic internet world can hit back effectively and the industry can be monitored, are key. The key members of the working group who really know what they are talking about would be more than happy to meet the Minister, if he would find that useful. We could bring them over from the US.

To get access to the right people, I went to meet industry leaders in their headquarters in California, and I made the point that their brands were in danger. If the users and third parties, albeit national Governments, can show successes in prosecutions, the industry will throw far more resources at the issue. The industry does throw at lot of resources at it. A third of all Facebook employees are dealing with it, because the dangers to its brand are so fundamental, but at the moment it is less of an issue for other companies. They do see the dangers to their brand, however, which is why senior people from PayPal now turn up to meetings.

I intervened on the Minister—it was not a hostile intervention—on agreements in other countries. One danger is that different countries will do different things. Of course, that is not an excuse for any Government to hold back, but the French Government are taking various legal actions against some of the key internet giants, as are the Italians, and there is a danger that the approach will become too bitty. May I suggest to the Minister that he try to up the stakes and achieve European Union consensus from Britain’s lead? If Britain is ahead of the rest of the European Union, that is a good opportunity to set the standards that others can push up to and take forward. That would be pragmatic and significant. We attack the industry—I am happy to attack the industry in various ways—but it does not want terrorists using its platforms to kill people and it does not want paedophiles using their products to abuse children. That is obvious to me and it is also obvious to the industry.