Oral Answers to Questions

Debate between Lord Johnson of Marylebone and Clive Efford

Thursday 11th October 2018 Commons Chamber

[Clive Efford (Eltham) (Lab)]

Peak-time trains were cancelled yesterday and today, and there are regular delays at peak time. Is the railways Minister satisfied with the performance of the network and of the Southeastern train operator?

[Joseph Johnson]

Of course there is always room for improvement, and the next franchise has set demanding specifications for the south-eastern section of the network. I would say to the hon. Gentleman that the performance of Southeastern has been strong in recent months. Today, the public performance measure that tests arrivals within five minutes of the scheduled arrival time for Eltham to London Bridge has been excellent, at above 90%.

Govia Thameslink Franchise

Debate between Lord Johnson of Marylebone and Clive Efford

Wednesday 18th July 2018 Commons Chamber

[Mr Speaker]

The hon. Lady’s question, although comprehensive, was notably shorter than the delays about which she complained.

[Clive Efford (Eltham) (Lab)]

I have said to the Minister in the House several times that Govia runs not only GTR but Southeastern. This morning, services were again delayed because of a broken-down train. That is not infrastructure; it is the rail operating company. Why do the Government turn a blind eye to Govia? It is not fit and proper and should have its franchises taken away.

[Joseph Johnson]

The Department’s hard review, which is under way, is looking into GTR’s preparedness for the timetable change and will leave the Secretary of State with the full range of options, should GTR be found not to have the managerial strength or capability to be a train operating company. All options will be available to the Secretary of State at the review’s conclusion, which we hope will come by the end of this month.

Govia Thameslink/Rail Electrification

Debate between Lord Johnson of Marylebone and Clive Efford

Tuesday 3rd July 2018 Commons Chamber

[Joseph Johnson]

As I said, we await Network Rail’s final options plan for how to make the best use of the £2.9 billion allocated to the trans-Pennine route upgrade. As all Members will understand, that is an important part of how government makes use of taxpayer resources. We want it to deliver the best value for money. That will include major civil engineering projects and electrification.

[Clive Efford (Eltham) (Lab)]

Govia is also responsible for Southeastern. As the Minister will know from just a glance at Twitter this morning, our constituents were telling us yet again that they were suffering delays. Why do the Government consistently put the shareholders of Govia above the interests of our constituents? It is time for both franchises to be taken away from Govia.

[Joseph Johnson]

I understand the hon. Gentleman’s concern for passengers in his constituency. We want them to receive the services that they have every right to expect. As I have said, we are looking at GTR’s performance with that franchise, and we will not hesitate to take the appropriate actions should they be necessary.

Confidence in the Secretary of State for Transport

Debate between Lord Johnson of Marylebone and Clive Efford

Tuesday 19th June 2018 Commons Chamber

[Joseph Johnson]

That question will be addressed in the review, which is looking carefully at GTR’s performance and whether it has breached any of its contractual franchise commitments. That is not something that we can pre-empt. We are looking at it carefully in the review and, as the Secretary of State said in his opening remarks, nothing is off the table.

[Clive Efford]

The Minister says that, but why is Govia being allowed to re-bid for franchises or to bid for others?

[Joseph Johnson]

As the hon. Gentleman will understand, it is important that the Department acts consistently and treats train operating companies consistently across the industry. The Department is carefully reviewing whether GTR has breached any of its franchise commitments, and we will do that thoroughly, following all correct due processes, as everybody has a right to expect us to.

Let me turn to compensation. We are clear that passengers on the lines that have been severely affected by these issues will receive additional compensation. The Department is working closely with Network Rail, train operators and stakeholders to introduce a special compensation scheme as soon as possible. We have already recommended to the board of Transport for the North that passengers who buy weekly, monthly or annual tickets on affected Northern and TPE routes should be eligible to claim up to four weeks’ compensation. As part of the scheme, the industry will be providing financial support to Transport for the North to deal with other costs that have arisen from the disruption.

I expect the board of TFN to confirm the final details of the scheme by its next meeting on 28 June and for payments to begin for Northern in early July. The Secretary of State has also announced a compensation package for passengers who travel on affected Thameslink and Great Northern routes. As he said, it will follow the special compensation scheme for Northern and TPE. Finally, we are looking at options to further support the northern economy and expect Northern to fund a marketing campaign encouraging travel to affected areas by train, including the Lakes.

I hope that this has reassured right hon. and hon. Members of the seriousness with which the Government are taking the disruption facing passengers. We are taking action to resolve the problems as quickly as possible, to compensate passengers appropriately, and to learn the lessons that will prevent this happening again in the future.

Question put.

The House proceeded to a Division.

Oral Answers to Questions

Debate between Lord Johnson of Marylebone and Clive Efford

Thursday 24th May 2018 Commons Chamber

[Clive Efford (Eltham) (Lab)]

19. What assessment he has made of the potential effect on passenger safety of the terms of the new south-eastern rail franchise which require some travellers to change trains at Lewisham station.

[The Minister of State, Department for Transport (Joseph Johnson)]

The hon. Gentleman will be aware that Lewisham is already a fully accessible station. In terms of the total numbers of passengers required to interchange, analysis by Department officials suggests that it may decrease in the next franchise.

[Clive Efford]

Having been through all the upheaval of the London Bridge refurbishment, my constituents now face fewer choices of London destinations under the new franchise, which means they have to change at Lewisham. The additional development right on top of Lewisham station is going to cause a great deal of congestion there. Will the Minister carry out a safety assessment at Lewisham station to make sure that it is safe for passengers who change at the station in future?

Oral Answers to Questions

Debate between Lord Johnson of Marylebone and Clive Efford

Thursday 19th April 2018 Commons Chamber

[Joseph Johnson]

We are working closely with Network Rail to ensure punctual and reliable services on the network. We are ensuring it is doing everything it possibly can to maintain and build upon the current improving levels of performance. My hon. Friend mentioned the performance targets: the operator will be required as part of the next franchise arrangements to publish on its website in relation to each reporting period its performance against the following metrics: cancellation figures, short formation figures, and now, critically, timing to three minutes, rather than the previous performance targets.

[Clive Efford (Eltham) (Lab)]

Mr Speaker, may I associate myself and my hon. Friends with your kind words to my constituency neighbour, the hon. Member for Bromley and Chislehurst (Robert Neill), and wish him all the best?

When I arrived at my station this morning, they were handing out free copies of fiction: the Southeastern rail timetable. It is fiction because of not just the performance of Southeastern, but the poor infrastructure that we have to endure. We have spent £1 billion upgrading London Bridge, and it is a magnificent project, but unfortunately we have seen broken rails and the breakdown of signals last week and the week before, and there was another stranded train outside St Johns station on 5 April. This is not good enough: we need to upgrade the infrastructure around London Bridge, otherwise all the money will have been wasted.

[Joseph Johnson]

In the next franchise period we will ensure that performance in quality is an absolute focus for the new operator. When that is in place moving towards next year, the new franchisee will adopt the new measures we have proposed as part of the move towards control period 6. The use of a public performance measure that allows services to arrive up to five minutes late at end destination will be replaced by timed to three, or T3, and that measure will be used for the services along this route.

Student Loans Company

Debate between Lord Johnson of Marylebone and Clive Efford

Monday 20th November 2017 Commons Chamber

[Joseph Johnson]

Of course we want all students in repayment to be treated fairly by the SLC and we take the issue of overpayments particularly seriously. As I said in response to the hon. Member for Blackpool South (Gordon Marsden), we can expect to hear more on the theme of overpayments and the interaction between the SLC and Her Majesty’s Revenue and Customs in a couple of days’ time at the Budget.

[Clive Efford (Eltham) (Lab)]

The Minister seems complacent about the extent of fraud. He can report to us only the amount of fraud that is known about but, by their very nature, the people who carry out fraud are devious. Did the “Panorama” programme suggest to him an area of fraudulent activity of which he was not aware before? What action did he take in response to what was exposed by that programme?

[Joseph Johnson]

The hon. Gentleman is of course right that the nature of fraud is such that we only really have a sighting shot at understanding its extent in any system. We have to look at comparable levels of ineligible payments across different types of provider. As I said, we do not see more fraud in the so-called alternative providers than we see in the HEFCE-funded public part of the higher education system.