Lord Goddard of Stockport
Main Page: Lord Goddard of Stockport (Liberal Democrat - Life peer)Department Debates - View all Lord Goddard of Stockport's debates with the Department for Transport
(9 months ago)
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Lord Davies of Gower (Con)
As I referred to in my opening response, no payments have been made to Avanti under the service quality regime thus far. The department considers the comments from the leak to be a very serious issue, and expects the highest standards of culture and leadership from Avanti’s operators and senior management. We are extremely disappointed by the tone expressed in the leaked presentation. Officials have met their counterparts at First Rail Holdings, Avanti’s parent company, and spoken to the managing director to convey the seriousness of this issue. The Rail Minister has also met the chief executive of FirstGroup.
Lord Goddard of Stockport (LD)
My Lords, if the House were sitting for five days next week and the Minister had Questions every day, and he arrived six minutes late on Monday, eight on Tuesday, 10 on Wednesday, 12 on Thursday and 14 on Friday, with the remarkable phrase, “I apologise for my lateness to arrive at the Dispatch Box and hope it does not disrupt the House too much,” one of two things would happen. We would have a whip-round for an alarm clock for him, or the Chief Whip would be looking for a new Minister, because that is accountability. Is nobody holding Avanti trains responsible? Those times I have given to the House are times of trains being late that do not qualify for any payment whatsoever. The long-suffering public are putting up with this day in and day out. Does the Minister think I am overegging it? The 9.35 for Euston was 21 minutes late in this lunchtime.
Lord Davies of Gower (Con)
The decision to award the contract to First Trenitalia was contingent on the operator continuing to win back the confidence of passengers, but as with other operators, it is a combination of things. Its train crew issues are linked to its continued lack of driver overtime and ongoing industrial action. There are many issues that contribute to this. It is not always the operators’ fault.