Credit Card Invoices Debate

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Department: HM Treasury

Credit Card Invoices

Lord Dobbs Excerpts
Tuesday 26th March 2024

(7 months, 1 week ago)

Lords Chamber
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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I am grateful to my noble friend for raising this issue again. As I mentioned last time, there is now a consumer duty, which is a very important underpinning for financial services providers, which have a duty of care for their customers. That came into effect on 31 July 2023, and the Government and the FCA will monitor the effectiveness of the consumer duty as it beds in.

Lord Dobbs Portrait Lord Dobbs (Con)
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Does my noble friend agree that the Government have a lot more to do, in the spirt of full disclosure, in explaining the cost of Covid and the lockdown? The latest estimate is that it has already cost over £400 billion. With all the excess deaths and, in particular, mental health issues we are now experiencing, that cost will grow. Would it not be sensible to explain far more fully to everybody in this country the costs to them? That means that there would be no more magic money tree and that the Treasury’s pre-Budget leaks would be much more realistic. Furthermore, we would be much better placed to decide, if there were to be another epidemic, what we should be doing.

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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My noble friend is quite right. He may have heard some of the explanation I gave in the debate on the Spring Budget on why we had to take the decisions that we did. Noble Lords will all recall that the Government stepped in to provide furlough for nearly 11 million people to save their jobs and protected nearly 500,000 businesses. It was essential that we did that at the time, but it came at a cost to our economy and society, which must be repaid at some stage.