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Written Question
Heart Valve Disease: Diagnosis
Wednesday 15th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of the potential merits of supporting the use of digital stethoscopes in primary care to aid earlier diagnosis of heart valve disease.

Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)

The Government agrees with the importance of assessing new technologies such as artificial intelligence (AI) stethoscopes to see how they can improve the diagnoses of heart conditions. This has been supported though, two trials related to AI stethoscopes and diagnosis which have been undertaken in England, funded by the National Institute for Health and Care Research.


Written Question
Financial Ombudsman Service
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government what plans they have, pending implementation of the review of the Financial Ombudsman Service, to issue interim guidance for cases where Financial Ombudsman Service decisions raise questions about the interpretation of regulatory responsibilities across the financial services sector; or to encourage the Financial Conduct Authority to do so.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

On Monday 16 March, the Government published a response to its consultation on reforming the Financial Ombudsman Service (FOS), confirming that the government will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the Financial Conduct Authority (FCA).

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the FCA and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this had led to the FOS acting as a quasi-regulator. The Government’s reforms will ensure that FOS determinations are fully aligned with the regulatory standards set by the FCA.

The Government will bring forward legislation to deliver the reforms when parliamentary time allows. Alongside the Government’s response, the FCA and the FOS published a paper seeking views on a number of changes they can make in advance of legislation, including updates to the fair and reasonable test and initial implementation of the new referral mechanism.

The reforms will improve cooperation between the FOS and the FCA, including through introducing a referral mechanism, which will require the FOS to seek a view from the FCA where the FOS considers there may be ambiguity in what FCA rules require, or where it considers an issue raised may have wider implications across the financial services industry, which the FCA will be required to respond to. The FOS and the FCA have implemented an initial version of this mechanism through their updated Memorandum of Understanding.

The reforms will also require the FCA and the FOS to publish regular thematic reports, which will explain the FOS’s approach to types of complaints that it receives. This will provide greater certainty on the approach used by the FOS to resolve disputes, and which demonstrates how that approach is aligned with the regulatory standards set by the FCA. In their joint paper, the FOS and the FCA set out that they will work with the Government to consider how greater clarity could be provided ahead of any legislative change.


Written Question
Financial Conduct Authority
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government what steps they are taking to ensure that the respective regulatory responsibilities are clearly defined between investment platforms, independent financial advisers and Self-Invested Personal Pension operators under Financial Conduct Authority rules.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

The Government recently carried out a review of the Financial Ombudsman Service (FOS), and consulted on proposed changes to the statutory framework in which it operates. On 16 March, the Government published a response to its consultation on reforming the FOS, confirming it will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the FCA.

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the Financial Conduct Authority (FCA) and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this led to the FOS acting as a quasi-regulator.

The Government’s reforms will amend the ‘Fair and Reasonable’ test to require that, where firms have met their obligations under relevant FCA Rules, the FOS will be required to find that a firm has acted fairly and reasonably. They will also make clear that the FOS can only consider rules that were in force at the time of the act or omission giving rise to a complaint. These reforms require primary legislation, which the government will take forward when Parliamentary time allows.

Alongside the Government’s planned legislative changes, the FCA and FOS are currently consulting on changes to the Dispute Resolution (DISP) rules in the FCA’s Handbook, which also proposes changes to address industry concerns about the potential for retrospective interpretation of FCA rules and standards.

All FCA authorised firms are subject to the same core regulatory requirements. The FCA communicates to firms, for example through their “Approach to Supervision” publication, that different business models including investment platforms and SIPP providers create different risk and therefore there are different expectations of the firms. The FCA expects firms to understand these risks and mitigate against them. Where appropriate, the FCA will clarify their expectations of different firms. Firms must also meet additional requirements, either rules or guidance, set out by the FCA depending on the specific regulated activities and permissions a firm undertakes and holds.


Written Question
Financial Ombudsman Service
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government what steps they are taking to ensure that the Financial Ombudsman Service fully utilises established consultation mechanisms, including the Wider Implications Framework between the Financial Ombudsman Service and the Financial Conduct Authority in cases with potential market-wide impact.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

On Monday 16 March, the Government published a response to its consultation on reforming the Financial Ombudsman Service (FOS), confirming that the government will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the Financial Conduct Authority (FCA).

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the FCA and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this had led to the FOS acting as a quasi-regulator. The Government’s reforms will ensure that FOS determinations are fully aligned with the regulatory standards set by the FCA.

The Government will bring forward legislation to deliver the reforms when parliamentary time allows. Alongside the Government’s response, the FCA and the FOS published a paper seeking views on a number of changes they can make in advance of legislation, including updates to the fair and reasonable test and initial implementation of the new referral mechanism.

The reforms will improve cooperation between the FOS and the FCA, including through introducing a referral mechanism, which will require the FOS to seek a view from the FCA where the FOS considers there may be ambiguity in what FCA rules require, or where it considers an issue raised may have wider implications across the financial services industry, which the FCA will be required to respond to. The FOS and the FCA have implemented an initial version of this mechanism through their updated Memorandum of Understanding.

The reforms will also require the FCA and the FOS to publish regular thematic reports, which will explain the FOS’s approach to types of complaints that it receives. This will provide greater certainty on the approach used by the FOS to resolve disputes, and which demonstrates how that approach is aligned with the regulatory standards set by the FCA. In their joint paper, the FOS and the FCA set out that they will work with the Government to consider how greater clarity could be provided ahead of any legislative change.


Written Question
Financial Ombudsman Service
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government, following the publication of their response to the review of the Financial Ombudsman Service, when they intend to (1) implement these reforms, and (2) introduce the necessary primary legislation.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

On Monday 16 March, the Government published a response to its consultation on reforming the Financial Ombudsman Service (FOS), confirming that the government will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the Financial Conduct Authority (FCA).

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the FCA and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this had led to the FOS acting as a quasi-regulator. The Government’s reforms will ensure that FOS determinations are fully aligned with the regulatory standards set by the FCA.

The Government will bring forward legislation to deliver the reforms when parliamentary time allows. Alongside the Government’s response, the FCA and the FOS published a paper seeking views on a number of changes they can make in advance of legislation, including updates to the fair and reasonable test and initial implementation of the new referral mechanism.

The reforms will improve cooperation between the FOS and the FCA, including through introducing a referral mechanism, which will require the FOS to seek a view from the FCA where the FOS considers there may be ambiguity in what FCA rules require, or where it considers an issue raised may have wider implications across the financial services industry, which the FCA will be required to respond to. The FOS and the FCA have implemented an initial version of this mechanism through their updated Memorandum of Understanding.

The reforms will also require the FCA and the FOS to publish regular thematic reports, which will explain the FOS’s approach to types of complaints that it receives. This will provide greater certainty on the approach used by the FOS to resolve disputes, and which demonstrates how that approach is aligned with the regulatory standards set by the FCA. In their joint paper, the FOS and the FCA set out that they will work with the Government to consider how greater clarity could be provided ahead of any legislative change.


Written Question
Financial Ombudsman Service
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government what assessment they have made of the Financial Ombudsman Service's ability to set precedents that create new rules and thereby bypass the Financial Conduct Authority and established regulatory processes.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

On Monday 16 March, the Government published a response to its consultation on reforming the Financial Ombudsman Service (FOS), confirming that the government will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the Financial Conduct Authority (FCA).

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the FCA and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this had led to the FOS acting as a quasi-regulator. The Government’s reforms will ensure that FOS determinations are fully aligned with the regulatory standards set by the FCA.

The Government will bring forward legislation to deliver the reforms when parliamentary time allows. Alongside the Government’s response, the FCA and the FOS published a paper seeking views on a number of changes they can make in advance of legislation, including updates to the fair and reasonable test and initial implementation of the new referral mechanism.

The reforms will improve cooperation between the FOS and the FCA, including through introducing a referral mechanism, which will require the FOS to seek a view from the FCA where the FOS considers there may be ambiguity in what FCA rules require, or where it considers an issue raised may have wider implications across the financial services industry, which the FCA will be required to respond to. The FOS and the FCA have implemented an initial version of this mechanism through their updated Memorandum of Understanding.

The reforms will also require the FCA and the FOS to publish regular thematic reports, which will explain the FOS’s approach to types of complaints that it receives. This will provide greater certainty on the approach used by the FOS to resolve disputes, and which demonstrates how that approach is aligned with the regulatory standards set by the FCA. In their joint paper, the FOS and the FCA set out that they will work with the Government to consider how greater clarity could be provided ahead of any legislative change.


Written Question
Financial Ombudsman Service
Thursday 9th April 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the HM Treasury:

To ask His Majesty's Government what steps they are taking to ensure that Financial Ombudsman Service determinations do not impose new regulatory expectations on firms operating investment platforms or providing custody and administration services for Self-Invested Personal Pensions outside the Financial Conduct Authority framework; and what safeguards are in place to ensure that the Financial Ombudsman Service does not apply rules, standards or guidance retrospectively in its determinations.

Answered by Lord Livermore - Financial Secretary (HM Treasury)

The Government recently carried out a review of the Financial Ombudsman Service (FOS), and consulted on proposed changes to the statutory framework in which it operates. On 16 March, the Government published a response to its consultation on reforming the FOS, confirming it will legislate to stop the FOS acting as a quasi-regulator and provide greater regulatory coherence with the FCA.

The FOS was not intended to create binding precedents or new rules through its determinations, which are made based on all the individual circumstances of the case. The Government’s review concluded that there was not always coherence between the regulatory approach set by the Financial Conduct Authority (FCA) and the approach used by the FOS in determining individual complaints and, in a small but significant minority of cases, this led to the FOS acting as a quasi-regulator.

The Government’s reforms will amend the ‘Fair and Reasonable’ test to require that, where firms have met their obligations under relevant FCA Rules, the FOS will be required to find that a firm has acted fairly and reasonably. They will also make clear that the FOS can only consider rules that were in force at the time of the act or omission giving rise to a complaint. These reforms require primary legislation, which the government will take forward when Parliamentary time allows.

Alongside the Government’s planned legislative changes, the FCA and FOS are currently consulting on changes to the Dispute Resolution (DISP) rules in the FCA’s Handbook, which also proposes changes to address industry concerns about the potential for retrospective interpretation of FCA rules and standards.

All FCA authorised firms are subject to the same core regulatory requirements. The FCA communicates to firms, for example through their “Approach to Supervision” publication, that different business models including investment platforms and SIPP providers create different risk and therefore there are different expectations of the firms. The FCA expects firms to understand these risks and mitigate against them. Where appropriate, the FCA will clarify their expectations of different firms. Firms must also meet additional requirements, either rules or guidance, set out by the FCA depending on the specific regulated activities and permissions a firm undertakes and holds.


Written Question
Heart Valve Disease: Diagnosis
Monday 9th March 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of the potential role of community pharmacies in supporting earlier detection of heart valve disease in at-risk groups.

Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)

High blood pressure is a significant risk factor for developing heart valve disease. Early detection of high blood pressure in patients supports prevention of heart valve disease. That is why pharmacies in England can provide the NHS Hypertension Case-Finding Service (HCFS), under which eligible patients can have their blood pressure checked for free in a community pharmacy. The HCFS aims to identify patients with high blood pressure so that they can be referred to their general practice for treatment.

As set out in the 10-Year Health Plan, to accelerate progress on the ambition to reduce premature deaths from heart disease and stroke by 25% within a decade, we will publish a new Cardiovascular Disease Modern Service Framework in spring.

The framework will prioritise ambitious, evidence-led, and clinically informed approaches to prevention, treatment, and care, and as part of its development we are engaging widely to identify and consider the role of community pharmacies across the cardiovascular disease pathway.


Written Question
Fly-tipping: Private Property
Thursday 5th March 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the Department for Environment, Food and Rural Affairs:

To ask His Majesty's Government, further to the Written Answers by Baroness Hayman of Ullock on 20 January (HL13504) and 21 January (HL13620), whether it is their policy that, where landowners cannot afford or are not technically able or qualified to remove waste, it will remain in place indefinitely.

Answered by Baroness Hayman of Ullock - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)

The Government may step in and clear waste in exceptional circumstances to protect the public and the environment. However, as with any other type of crime the Government cannot and should not fund a general clean-up service for criminals at the expense of the taxpayer. We do however acknowledge that this approach can sometimes leave waste in situ for long periods of time.


Written Question
Defence: Small Businesses
Wednesday 11th February 2026

Asked by: Lord Cromwell (Crossbench - Excepted Hereditary)

Question to the Ministry of Defence:

To ask His Majesty's Government what assessment they have made of the difficulties that small and medium-sized enterprises experience in engaging with the Ministry of Defence; and where and when they plan to publish the specific contact details of (1) those operating the £20 million fund announced by the Ministry of Defence on 28 January for military tech start-ups, and (2) the Defence Office for Small Business Growth, to enable small and medium-sized enterprises to contact them directly.

Answered by Lord Coaker - Minister of State (Ministry of Defence)

Engagement with Small and Medium Enterprises (SMEs) has indicated that for smaller companies the defence procurement was too slow, too complex, and too hard to navigate. We are giving SMEs a single point of access for advice, support, and opportunities in defence, bringing together services from Ministry of Defence's (MOD) trade associations and investors in one place. Further information, including contact details, can be found at the following website: https://www.digital.mod.uk/sme-dosbg/about-us.

The £20 million fund to offer accelerated contracts to small, innovative British startups is led by the MOD’s Commercial X team which aims to get ground-breaking technologies and innovation into the MOD's hands at pace. The parameters of the fund are currently being determined, and an update will be shared by the end of February. For more information, please contact defcomrcl-comrclx@mod.gov.uk