Online Safety Bill

Debate between Lord Clement-Jones and Lord McNally

Report stage
Monday 17th July 2023 Lords Chamber

[Lord Clement-Jones (LD)]

My Lords, this has been a very interesting short debate. Like other noble Lords, I am very pleased that the Government have proposed the new clauses in Amendments 274B and 274C. The noble Baroness, Lady Bull, described absolutely the importance of media literacy, particularly for disabled people and for the vulnerable. This is really important for them. It is important also not to fall into the trap described by the noble Baroness, Lady Kidron, of saying, “You are a child or a vulnerable person. You must acquire media literacy—it’s your obligation; it’s not the obligation of the platforms to design their services appropriately”. I take that point, but it does not mean that media literacy is not extraordinarily important.

However, sadly, I do not believe that the breadth of the Government’s new media literacy amendments is as wide as the original draft Bill. If you look back at the draft Bill, that was a completely new and upgraded set of duties right across the board, replacing Section 11 of the Communications Act and, in a sense, fit for the modern age. The Government have made a media literacy duty which is much narrower. It relates only to regulated services. This is not optimum. We need something broader which puts a bigger and broader duty for the future on to Ofcom.

It is also deficient in two respects. The noble Lord, Lord Knight, will speak to his amendments, but it struck me immediately when looking at that proposed new clause that we were missing all the debate about functionalities and so on that the noble Baroness, Lady Kidron, debated the other day, regarding design, and that we must ensure that media literacy encompasses understanding the underlying functionalities and systems of the platforms that we are talking about.

I know that your Lordships will be very excited to hear that I am going to refer again to the Joint Committee. I know that the Minister has read us from cover to cover, but at paragraph 381 on the draft Bill we said, and it is still evergreen:

“If the Government wishes to improve the UK’s media literacy to reduce online harms, there must be provisions in the Bill to ensure media literacy initiatives are of a high standard. The Bill should empower Ofcom to set minimum standards for media literacy initiatives that both guide providers and ensure the information they are disseminating aligns with the goal of reducing online harm”.


I had a very close look at the clause. I could not see that Ofcom is entitled to set minimum standards. The media literacy provisions sadly are deficient in that respect.

[Lord McNally (LD)]

I am not surprised that my noble friend refers to his experience on the Joint Committee. He will not be surprised that I am about to refer to my experience on the Puttnam committee in 2003, which recommended media literacy as a priority for Ofcom. The sad fact is that media literacy was put on the back burner by Ofcom for almost 20 years. While I listen to this House, I think that my noble friend is quite right to accuse the Government, hard as the Minister has tried, of a paucity of ambition and—more than that—of letting us slip into the same mistake made by Ofcom after 2003 and allowing this to be a narrow, marginal issue. The noble Baroness, Lady Kidron, has reminded us time and again that unless we educate those who are using these technologies, these abuses will proliferate.

Therefore, with what my noble friend is advocating and what we will keep an eye on as the Bill is implemented—and I now literally speak over the Minister’s head, to the Member behind—Ofcom must take media literacy seriously and be a driving force in its implementation, for the very reasons that the noble Baroness, Lady Fox, referred to. We do not want everybody protected by regulations and powers—we want people protected by their own knowledge of what they are dealing with. This is where there is a gap between what has been pressed on the Government and what they are offering.

[Lord Clement-Jones (LD)]

My Lords, I thank my noble friend very much for that intervention.

Leveson Inquiry

Debate between Lord Clement-Jones and Lord McNally

Thursday 29th November 2012 Lords Chamber

[Lord McNally]

So he knows the affection in which I hold him. However, I do not think that this is an issue for the barrack-room lawyers. It is a time for statesmanship in all three parties.

[Lord Clement-Jones]

My Lords—

[Lord Elystan-Morgan]

My Lords, I resist completely any temptation to embarrass the noble Lord in relation to the issue of legal aid, something that I have assiduously sought to do over the past six months, but does the Minister accept that Lord Justice Leveson says in his report that any complaint should be made,

“without cost to the complainant”?

Therefore it does not matter whether that comes from legal aid or some other public purse—there should be that complete freedom and guarantee in this regard.

[Lord McNally]

As with other parts of the Leveson report, we will have to look at this. However, one of the things that I know is in the report is the suggestion that, rather than a purely legalistic solution, there should be a road for settling complaints against the press that is cost-free.

[Lord Clement-Jones]

My Lords—

--- Later in debate ---

[Lord McNally]

I can assure the noble Baroness of that fact.

[Lord Clement-Jones]

My Lords, Lord Justice Leveson makes clear recommendations about changes to the framework of the Data Protection Act in terms of eliminating some of the exceptions that currently apply to the media. I note in the Statement repeated by my noble friend that my right honourable friend has certain reservations about that set of recommendations. Is the abuse of personal information not one of the root problems that we have seen during the past few years? Should we not proceed with those changes, particularly in light of the fact that his department would be responsible for making them?

[Lord McNally]

No, my Lords, we should not proceed with those changes but we should certainly move with speed to see how such changes could and should be implemented. The recommendations on data protection came slightly from left field; I am not sure that anyone was fully aware that Lord Justice Leveson would make suggestions in this area. It is an area where we are discussing matters in a European context, in terms of revising the European data directive and our own legislation. My right honourable friend the Secretary of State for Justice and I have already commissioned work within our own department to respond to the Leveson suggestions. As with other parts of the report, we will move forward with all due purpose.

Legal Aid, Sentencing and Punishment of Offenders Bill

Debate between Lord Clement-Jones and Lord McNally

Tuesday 20th March 2012 Lords Chamber

[Lord Beecham]

My Lords, I entirely support the amendment. The noble Lord, Lord Clement-Jones, is right that this practice is a nuisance. I was half expecting a text message after I told the House about my fall the other day. I thought that eager readers of Hansard in these companies would have solicited my attention or that of the noble and learned Lord, Lord Wallace of Tankerness, but so far nothing has happened. However, like many of your Lordships, I receive periodic texts and e-mails from organisations saying that I may not have made a claim in respect of my recent accident or, latterly, about payment protection insurance problems, and the like. As the noble Lord, Lord Thomas, said, it is an insidious practice and certainly ought to be banned.

I hope that the Minister accepts the amendment and that, if he does not, the noble Lord, Lord Clement-Jones, tests the opinion of the House.

[Lord McNally]

My Lords, this amendment looks to deal with the serious problem of unsolicited marketing, including text messages or telephone calls about personal injury claims. I congratulate my noble friend on raising an issue which, as the noble Lord, Lord Beecham, indicated, annoys and irritates millions of our fellow citizens. I assure the House that the Government have given careful consideration to this issue since my noble friend raised it in Committee. Legislation, which is primarily enforced by the Information Commissioner’s Office, already exists to protect individuals in this area. Recent action by that office has resulted in the confiscation of more than 20,000 mobile phone SIM cards that were being used to send unsolicited text messages.

Following this issue being raised in Committee, my honourable friend Jonathan Djanogly, the Justice Minister, will meet the Information Commissioner to discuss further how the problem can be addressed. Additionally, the ICO, the Ministry of Justice Claims Management Regulation Unit and other regulators continue to work closely with the telecommunications industry on this problem. Across government, an industry working group has been set up and is due to publish a joint guidance note for consumers explaining the functions of the relevant regulators along with advice on how to make a complaint.

On the particular point about advertising in hospitals, the Government do not support the marketing of such services on NHS premises. There is already an absolute ban on unauthorised marketing by claims management companies. We believe that it is more appropriate that authorised marketing should be dealt with through guidance rather than through regulation. In support of this approach, the National Health Service chief executive has recently written to NHS managers to make clear the position on marketing in hospitals and primary health centres.

I am grateful to my noble friend for raising this issue. The Government take it very seriously and are taking positive action. We believe that the answer lies in greater enforcement and robust action, along the lines of regulations and guidance that already exist. We will continue to monitor the situation and take it seriously, and I hope that in the light of that response my noble friend will agree to withdraw this amendment.

[Lord Clement-Jones]

My Lords, I thank the Minister for that reply. It very much falls into two parts, as far as I can see, in terms of action by and with the Information Commissioner and action by the Secretary of State and Ministers relating to unauthorised and authorised marketing in NHS hospitals. The bit I find difficult is not that relating to the Information Commissioner; indeed, it is very welcome that those powers are being mobilised and that the Minister, Mr Djanogly, is having the necessary meetings with the Information Commissioner. The surprising part concerns the National Health Service. I think that the view around this House is that there should be no authorised marketing of this kind within NHS hospitals. What baffles me is why that kind of marketing is allowed to persist within NHS hospitals. I am not going to press the amendment today but I very much hope that we can progress further, certainly in pressing the Department of Health to be much more robust than appears to be the case about this kind of marketing.

Whatever the form of marketing which is an arrangement between a hospital and a firm of solicitors —perhaps advertising law firms within hospitals or allowing texting—it certainly falls morally within the terms of the kind of action that we are trying to prevent within this clause. It therefore really should be covered, and if there is that power within the department —or indeed by any future regulator under the health Bill that has now passed—I very much hope that it will be exercised and that my noble friend the Minister’s department will keep pressing the Department of Health. Perhaps we might even bring this back for an assurance on Third Reading, to understand exactly what is being authorised if there is such a thing as authorised marketing of this kind. In the mean time, I beg leave to withdraw the amendment.