(8 years, 11 months ago)
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I thank the hon. Lady for her intervention; she makes a valid point. My concern is about the support given to those particular officers. Unless someone has been in that environment and worked with some of these young people, it is very difficult to understand some of the pressures—it might be something as simple as shift lengths—and how intense the environment is.
I was contacted by a number of people who work within the service after those revelations, who are concerned that the public view will now be that people who work in the youth justice system are all like that, which we know is completely untrue. In fact, they include some marvellous people, whom I have had the privilege to meet.
I am sure we can reach cross-party agreement on this, but I wonder whether professionalising the work of these staff—who, as the hon. Lady has outlined, work in very challenging conditions—and trying to recruit people who want to go into the profession would raise public perceptions and help to raise standards.
Absolutely. We must value the work that people in these centres do; in fact, it can be one of the most rewarding things that anyone can do.
As someone who had worked in commerce, my experience of working with young people who had such terrible backgrounds and were facing such severe challenges was one of the best things I have ever done. The staff do go through a training programme, but again there are things that perhaps cannot be learned quickly, and things come up along the way. Every single child—young person, I should say—is different. Every single young person has a completely different set of circumstances that has led to their being in the system. I absolutely agree that this should all be about outcomes.