Renters’ Rights Bill

Earl of Kinnoull Excerpts
Tuesday 6th May 2025

(1 week ago)

Lords Chamber
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Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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My Lords, Amendment 124 is in my name, and I declared relevant interests earlier. The amendment is very simple: it is about putting social housing tenants in the same place as those in the private rental sector after the Bill has become an Act.

I received a copy of a letter that the Dogs Trust sent to the Deputy Prime Minister in March this year in which it proposed exactly the same thing. Looking at the crib sheet for the answer that came back, I see that the first part is commendable in that it says: “The Government understands that pet ownership can be hugely beneficial, bringing joy to owners and supporting mental and physical health”. I can only agree with that. At Second Reading and in various parts of the process of this Bill, it has been eloquently and frequently said how important pets are and—speaking as a Scottish landlord, both personally and as a charitable trustee— I very much believe that and strongly support the concept of there being a rebuttable presumption that pets are allowed where people are renting properties.

The letter went on to make two points. The first point was that the Government did not feel that what amounted to Amendment 124 was correct, because social housing tenants was a separate policy area. Of course, it is all still MHCLG, and I do feel that someone standing at a bus stop in middle England would scratch their head about that particular one: why on earth should someone living in social housing be in a different place to someone living in the private rental sector? It is a distinction without a difference.

In the second part of the letter, it went on to give various reasons why it might be reasonable, within social housing, to say no to a tenant who wanted a pet. It all amounted to a series of reasons why it might not be reasonable for a pet to be allowed in a particular property, but of course that is already how the Bill is drafted: it is possible for a landlord to say that a particular pet or series of pets should not be allowed in rented accommodation, as long as that is reasonable. It is reasonable for a landlord to say no, so I do not quite see what the logical force of that is, because the social housing sector would retain that right to say no. I therefore urge the Minister to reach across the corridor at MHCLG and accept what has become a very popular amendment.

Baroness Fookes Portrait Baroness Fookes (Con)
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My Lords, I declare an interest in that I have close connections with various animal charities, in particular as a vice-president of the RSPCA nationally and as president of one of its branches.

I too want to speak to Amendment 124, eloquently introduced by the noble Earl, Lord Kinnoull. I see no logic whatever: to make a distinction in the way that apparently has been done is what I call Civil Service short-sightedness, and I strongly disapprove of it. I can see no logical reason whatever for treating people who are renting their properties differently simply because they live in a slightly different type of property. I hope that the Minister will look very carefully at this and come to a different conclusion.

I will broaden this out slightly to look at the various amendments in this group. It seems to me that while the heart is in the right place—and I give due credit to the Government for introducing this general right to have a pet, for which I have long campaigned—the Bill fails slightly in not laying down the circumstances clearly enough, so that it leaves the opportunity for some landlords to squeeze past what is clearly intended. On the other hand, it could make for some difficulties if the tenants themselves are unreasonable.

I suggest that the Minister look at bringing forward a code of conduct that would act as a guide for all the varying points which have been made hitherto—if you like, a “highway code”, not necessarily having the force of law, to which one could look for guidance where these tricky problems arise. I hope that this will commend itself to the Minister.

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We encourage all social landlords to adopt similar policies to ensure a fair and consistent approach. However, I acknowledge the significance of the points raised by the noble Earl, Lord Kinnoull. I will reflect on these points and I would be happy to discuss the issue further with him. I said that pet ownership should not depend on the tenure of the property, and I mean that. I will give further consideration to the important issue that the noble Earl raises in his amendment. For the time being, on this basis, I hope that the noble Earl will not press his amendment.
Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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I am most grateful to the Minister for giving way. I would like to give her a bit more ammunition. I am looking at a website to do with MHCLG that talks about the “one team” approach in which MHCLG is very sensibly engaged. The first key principle in this approach is joined-up delivery. I feel there is a strong case here for a one-team approach and joined-up delivery.

Baroness Taylor of Stevenage Portrait Baroness Taylor of Stevenage (Lab)
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I thank the noble Earl for those further comments. As I said, I will be happy to have further discussions with him and to take this important point back.

Amendment 124A would introduce specific grounds for landlords to refuse consent for a tenant to keep a cat where the property is located within, or within one mile of, a protected site under the Wildlife and Countryside Act 1981. The Government fully recognise the importance of protecting biodiversity and environmentally sensitive wildlife areas. However, we do not believe that such a blanket provision is necessary or proportionate in the context of this legislation. Nor is it fair on tenants, given that there is no similar restriction imposed on home owners in such environmentally sensitive areas.

The framework set out in Clause 12 already allows landlords to refuse consent where it is reasonable to do so. The amendment of the noble Earl, Lord Leicester, would in effect create an automatic exemption covering a significant number of properties near protected sites across England and Wales, regardless of the tenant’s circumstances or willingness to act responsibly and, as I said, would not affect any private owners in that area. It risks introducing an overly rigid restriction, undermining the Bill’s aim of promoting fair and balanced access to pet ownership in rented homes.

Tracking devices, which are sometimes put on cats’ collars, show how extensive cats’ daily travel can be— I think the noble Earl, Lord Caithness, referred to the extent of cats’ wanderings. It would be very difficult to keep a track on that for different places in different areas. It also places an unreasonable burden on landlords, requiring them to assess environmental designations and the distances between a property and a protected site—matters which are outside their typical responsibilities. For these reasons, I do not believe the amendment is necessary, and I hope the noble Earl will consider not pressing it.

While I understand the intention behind Amendment 125 from the noble Lord, Lord Black of Brentwood, I do not believe it would be practical for the Government to specify every scenario in which a landlord could or could not reasonably refuse a request to keep a pet. There are simply too many variables to account for, including the type of property, the nature of the pet and the specific circumstances of both the tenant and the landlord. This amendment seeks to outline certain, though not all, circumstances that may be deemed unreasonable when a landlord refuses a tenant’s request to keep a pet. However, its inclusion could inadvertently lead to any circumstance not explicitly included on this list being presumed reasonable by landlords. This could create unintended consequences, limiting flexibility and making it more difficult to fairly assess individual cases.

The question of whether it is reasonable for a tenant to have a pet in a rented property is, as I said before, best determined on a case-by-case basis. In most instances, this will be agreed on between the landlord and the tenant. As I said, there will be guidance available on this. Where disputes arise, they can be appropriately resolved by the ombudsman or the courts, which will be better placed to consider the individual facts of each case. It is also important to note that landlords will always retain the ability to refuse permission where a superior lease prohibits pets. This ensures that landlords are not placed in a position where they are forced to breach their own legal obligations.

Given these safeguards, I do not believe it is necessary to introduce additional legislative provisions that could add unnecessary rigidity to what should remain a flexible, case-by-case approach. In light of this, I hope the noble Lord will consider not pressing his amendment.

Amendment 126 from the noble Baroness, Lady Miller, seeks to define specific circumstances in which it would be considered unreasonable for a superior landlord to refuse consent for a tenant to keep a pet, such as personal opinions, general fears about the risk of damage caused by pets, or past unrelated experiences. While I understand the intention behind this amendment, I must resist it on the grounds that it could complicate the existing proposals unnecessarily. The Government’s position is that superior landlords should retain the ability to refuse consent without needing to justify their decision, particularly given the practical challenges involved in engaging with them.

In many cases, superior landlords are not based in the UK or are part of complex ownership structures and that can make communication slow, difficult and costly. Requiring them to provide reasons for refusal risks drawing immediate landlords and their tenants into prolonged and expensive legal or administrative processes. The Bill is designed to improve fairness and clarity in the tenant-landlord relationship without overburdening parties with obligations that may be difficult or unrealistic to meet in practice. That is why I said I will look into the quantum that might be involved here and come back to the noble Baroness on that, if that is okay. For these reasons, I do not believe the amendment is proportionate or necessary, and I hope the noble Baroness, Lady Miller, will consider not pressing it.

I am grateful to the noble Earl, Lord Leicester, for bringing forward Amendments 126A and 124A. Amendment 126A would place a duty on the Secretary of State to issue guidance on what constitutes a “reasonable refusal” of a pet under Clause 12, and would require consultation with landlords before they do so. I recognise the intention behind this proposal, which is to provide greater clarity and assurance for landlords when they consider tenant requests. As I have said, the concept of reasonable refusal is, by design, flexible. It allows landlords to take account of the specific circumstances of each tenancy. What is reasonable in one case may not be reasonable in another.

That said, I can assure the Committee that we will publish guidance to help landlords and tenants understand how these provisions should operate in practice. However, guidance of this nature cannot and should not seek to cover every possible circumstance. It will provide helpful principles and examples, but it is vital that landlords retain the ability to exercise reasonable judgment based on individual cases. For these reasons, I do not believe the amendment is necessary, and I hope the noble Earl will consider not moving it.

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Moved by
127: Clause 12, page 20, leave out lines 28 to 31
Member’s explanatory statement
This amendment seeks to remove a requirement on tenants to have pet damage insurance.
Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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My Lords, in moving Amendment 127, I shall speak also to Amendments 128, 129 and 130. I remind the Committee of some different interests this time, in that I am a director of Alpha Insurance Analysts, which operates around £1 billion of premiums at Lloyd’s, and I have share ownership in Hiscox Group.

The thrust of everything in this bit of the Bill is all about pets. I am very keen on pets in general being in houses. As I pointed out, pets are usually allowed in my Scottish interest. When I looked at the insurance provisions, I was looking very carefully with a professional eye, and I wanted to try to tweak four separate areas that all needed something. First, there was the proposition that the tenant would buy insurance, then that would be all right. Secondly, there was the proposition that the landlord could buy insurance and bill that back to the tenant. Thirdly, there was the possibility of aligning the England and Wales law with what happens in Scotland, where, of course, I have a lot of experience. Fourthly, there was the knotty issue of the definition of “premium”, over which I have had many arguments in many jurisdictions over many years—and I apologise in advance for disagreeing with counsel on that.

Amendment 127 is on the first of those things in my list. There is no market today for insurance where a tenant goes out privately to buy insurance. There certainly will not have been a single cent of premium written in the UK market up to 31 December last year nor in any of the continental European non-life insurance markets, with which I am extremely familiar. One or two products have appeared on the market that provide some sort of partial cover—and I shall try to describe some of that.

I am very grateful, in saying this, to the department and the people supporting the Minister, because we have had a funny tour around this issue. We even had one exciting moment when an insurer that I had never heard of, which turned out to be an insurance company based in Anguilla, of recent formation, was keen to sell insurance to British people, although of course there would have been no protection under the Financial Services Compensation Scheme or from the insurance ombudsman, let alone all the tax and regulatory problems with an Anguilla insurer trying to settle a claim in the UK.

Leaving aside that exciting insurer, one or two insurers have come along, but they want to insure only against accidental damage, however it is dressed up. When talking about insurers, it is important to understand the difference between the insurance carrier, which takes the bet, and the insurance intermediary, which puts exciting things on the web to try to entice you. These are all insurance intermediaries, and there is only one carrier that is identified at the moment, which is under half the size of the legal minimum for an insurance carrier, if you are forming a new one, and does not appear at all on any of the lists of allowed insurers that major brokers have. It is exceptionally small and very weak.

The problem with the cover of the three policies that appear online at the moment is that they are limited to accidental damage. In one of them, accidental damage is defined as

“unexpected damage which happens suddenly and has not been caused on purpose or inevitably”.

I immediate think that that does not sound like very good cover. The other one goes a lot further. It says that the policy is

“not for damage caused by everyday wear and tear. For example, if a dog scratches at your door every day, this is not covered, while if a pet pulls down curtains that causes damage to a wall this would be covered”.

Of course, that is a vanishingly small percentage of the loss costs likely to be caused by a pet. Most of the losses from pets will be to do with chewing or infestations—I look at my noble friend Lord Trees in the hope that he will tell us all a bit more about infestations later on.

The difficulty of trying to legislate so that a landlord can say to someone, “You can have a pet as long as you buy an insurance policy”, and there being no actual policy of insurance that exists, or no reasonable one, is that it is what is sometimes called an Italian torpedo—a legal trick whereby you started a case in a different jurisdiction to slow everything down, and the initial case never gets decided. It would mean that the landlord could ask the tenant to find insurance that he knew did not exist and the pet would never be allowed into the property. That is not the intention of this Bill, so it would be quite wrong to let this option go forward. That is why Amendment 127 seeks to get rid of that option. It is not a probing amendment—it is a real amendment.

I turn to Amendment 129 next, only because the amendments have appeared a bit out of order. It is a probing amendment, and it covers the second issue on insurance, which is whether the landlord could buy insurance. Here I am much more hopeful. I should point out that this type of insurance also does not exist at the moment, but I have spoken to the underwriting managers of at least two of the big players in the UK markets and left those conversations feeling that it was quite possible that this type of insurance could come into existence—in fact, in reviewing the internet, there is some evidence that it might. It will start with this accidental damage problem, so it is not a complete cover; therefore, landlords might not choose to exercise that option because it does not really exist.

Therefore, I feel it is unfair to ask landlords to go to the market to buy insurance, and they might not want to. The insurance would therefore be a terrible situation, where a landlord is being asked about a pet and the tenant cannot buy the insurance because it does not exist—at least not in a reasonable form—and nor can the landlord because it is at a very early stage. But I felt that should stay on the statute book because I believe that something helpful might come along. I believe also that the type of insurance that will come along will be a small layer just above the deposit that people pay anyway; at the moment, it is a five-week deposit.

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Lord Black of Brentwood Portrait Lord Black of Brentwood (Con)
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My Lords, when the Renters (Reform) Bill was originally proposed, Battersea asked landlords what policies or incentives would make them more likely to consider offering pet-friendly properties—that is an important point to bear in mind—and out of all the different policies and incentives, the two most popular were requiring tenants to hold insurance to cover any damage, or changing the Tenant Fees Act to allow the landlord to charge for a deep clean and fumigation at the end of the tenancy. I acknowledge that there are concerns regarding availability of insurance to cover pet damage in line with the requirements currently set out in the Bill. However, having talked to those with expertise in the sector, I believe the insurance market will adapt to new legislation, as it has in the past with cyberinsurance under the Data Protection Act 2018 and professional indemnity insurance for cladding remediation under the Building Safety Act 2022. I think there is already evidence of insurers responding to market demand, with the letting insurance providers Paymentshield and Addept Insurance updating their tenants’ content policies to include pet damage cover. I am aware of other providers that are in the process of—

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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One of the things I read was that Paymentshield is offering accidental damage only; I read out the definition of accidental damage and that is not really any cover at all. I am sorry; I do not know whether the noble Lord was talking to insurance underwriters or brokers, but I can tell him that the underwriting community in the insurance world is absolutely solid on this.

Lord Black of Brentwood Portrait Lord Black of Brentwood (Con)
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My Lords, my general point was that I believe the market would adapt in time, because that is the purpose of legislation—to push that market on. I know there are other insurers that are looking at pet damage insurance products to bring to the marketplace. We will have to see if it happens, but I very much hope that it would. I understand the fears from landlords that pets may damage their properties, but I also do not believe that pet deposits are the solution to this area, because they are unevenly applied and unaffordable to many.

Finally, I just want to make the general point that research has shown that fears around pet damage are often largely unfounded. Again, research that was commissioned by Battersea with the University of Huddersfield showed that more than three out of four landlords did not encounter any damage caused by pets in their rental properties. So there is very low risk, and, alongside evidence showing that pet owners tend to stay longer in their properties, this demonstrates that renting to pet owners can be financially beneficial to landlords in the long run.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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I put to the noble Lord this point about the Italian torpedo. I hope he will accept that there is currently no reasonable insurance solution available for a tenant—there is none. So, if a landlord says, “I need you to go out and buy a tenants’ insurance policy”, thinking, sneakily, that as one does not exist, the tenant will look forever and will never be allowed a pet, would that be an acceptable solution for the noble Lord?

Lord Black of Brentwood Portrait Lord Black of Brentwood (Con)
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I go back to the point that the market may not exist at the moment but the legislation is designed to push this market along. I very much hope that by the time the Bill becomes law, that market will have adapted.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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But if the market does not come into being—I made the point about insurance not being available for inevitabilities—we will have created through the Bill a route for landlords to quite simply prevent tenants having pets.

Lord Black of Brentwood Portrait Lord Black of Brentwood (Con)
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That is probably a bridge we ought to cross when we come to it.

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Baroness Taylor of Stevenage Portrait Baroness Taylor of Stevenage (Lab)
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I have already answered the noble Lord’s question: the idea of this specific pet insurance is to encourage landlords to accept tenants with pets. That is what the clause is there to do: to try to incentivise and encourage landlords to accept pets as part of the tenancy.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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My Lords, it has been a very interesting debate. I thank those who have contributed to it all round, and I will try to mention everyone. I thought I should start by answering the question of the noble Lord, Lord Marlesford, about whether there is a difference in the insurance policy between a pet and a human being. The answer is yes, because the provisions of a standard insurance policy in the UK would present two problems for the pet. The first is a total exclusion for infestation and insects—so the sort of problems the noble Lord, Lord Trees, was talking about would be taken out straight away. Secondly, there is usually a heavy exclusion for gradually operating causes, so that would take out chewing and other things pets might do. For centuries, or at least a century and a bit, there have been policies that are aware of pet damage issues. It is not just a landlord and tenant issue; it is a first-party issue that someone might start claiming for a dog chewing a Sheraton chair. Is that a thing you can claim for on insurance—yes or no? The answer has always been no.

This is the core of the problem, which I will finish on. I did not have the good grace to speak to Amendments 284 and 285, but they are in fact good ways of getting at the very problem I have been describing. I am not sure that I have been clear enough; it is not a question of the market eventually creating something, because it is not insurance if it is inevitable. The difficulty of “first dollar in” protection for a dog chewing something is that it is inevitable that there will be a loss. It is not something that any proper underwriting manager will ever say yes to. Lots of brokers will be very interested in saying yes, because they will see premium volumes and commissions to be earned as well, but underwriting managers will not, and I am therefore extremely negative on the prospects of there ever being a comprehensive policy for a tenant to insure against their pet damaging a flat. That is why I have been concentrating on trying to find other ways of doing this—that are going to be the enabler, which I want, of pets coming into flats.

On Amendment 130, what the Minister has just said is very helpful, in that that can at least be referred to. Although people in the insurance market will carry on knocking spots off each other about the definition of “premium”, the Minister’s helpful words at the Dispatch Box will settle that issue, and we can leave Amendment 130 to one side.

Amendment 129 tries to add something currently missing from the Bill, which is a better definition of what the landlord is able to buy and give the bill to the tenant for. It seems that, at the moment, the landlord could buy £5 million-worth of cover and ask the tenant to pay for it, which would be very expensive. There is more to be discussed on that, and I hope the Minister will agree to meet with me to carry on going through these various insurance issues.

On what the Minister said about the complexities of administering an eight-week deposit versus a five-week one, the great thing about having Scotland next door to us is that we can look over the border and see how complex that has proved to be. In fact, it is perfectly easy to handle. All the various agents who are active in Scotland—the big ones, anyway—are also active in England. I assume that they already have the systems to manage this. I do not feel that the deposit system, which is so successful in Scotland, could not be applied and be successful in England and Wales.

Finishing on Amendment 127, my advice to the House is that we will not get there by having this type of insurance. It would be very unfortunate if this went on to the statute book and it was possible for a landlord to use what I have described as an Italian torpedo approach to prevent people who want to have a pet in their home from doing so, simply by asking for the impossible. Therefore, I look forward to engaging with the Minister and her excellent team again, in the hope that we can find a way forward.

In the absence of anything else, I beg leave to withdraw the amendment.

Amendment 127 withdrawn.

Renters’ Rights Bill

Earl of Kinnoull Excerpts
Tuesday 6th May 2025

(1 week ago)

Lords Chamber
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Lord Hunt of Wirral Portrait Lord Hunt of Wirral (Con)
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My Lords, I rise to speak to Amendments 153, 201, 217 and 241, in the name of the noble and learned Lord, Lord Etherton, who cannot attend the Committee today. I know the whole Committee will join me in wishing him well. These amendments seek to limit the financial penalty that local authorities can impose for offences under these clauses. In the absence of the noble and learned Lord, Lord Etherton, I will briefly set out my reasons for supporting his amendments in this group.

I should declare an interest that, as a practising solicitor for over 50 years, I am always concerned about penalties that are outside the judicial process, but my concern increases when the level of financial penalty is as high as is proposed. I agree with the noble and learned Lord, Lord Etherton, that the level of financial penalty set by the Bill is extremely high. A financial penalty of £40,000 would be ruinous for most landlords. According to the Government’s own Property Rental Income Statistics: 2024, the

“average income from UK property remained relatively stable at around £17,000 between 2018 to 2019 and 2022 to 2023”.

Therefore, a £40,000 penalty would, in effect, represent more than double the rental income of an average property.

In certain egregious cases, a penalty of that severity may seem appropriate, but those cases can be dealt with by the courts. We must ask ourselves what effect this new level of financial penalty that can be imposed by local authorities will have on landlords today. We have serious concerns that the risk of a large financial penalty being imposed may encourage existing landlords to leave the sector and discourage new landlords from entering it. A more reasonable level of financial penalty would prevent that chilling effect.

I have carefully heard the words of my noble friend Lord Jamieson on the Front Bench, and I know that my noble friend Lady Scott of Bybrook, also on the Front Bench, will surely agree with the noble and learned Lord, Lord Etherton, on this and consider the warning that we have given. Of course we accept that the Government will have their Bill, which should be effective in delivering its objectives, but we are seriously concerned and worried about the impact that these excessive financial penalties will have on the rental market.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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My Lords, I am deeply grateful to the noble Lord, Lord Hunt, for introducing the amendments of the noble and learned Lord, Lord Etherton, so well. I spoke to the noble and learned Lord about these amendments before his illness, and I was going to pass on only two or three comments that I recall he made to me.

The £40,000 is a life-changing amount of money—I think that was the way he put it. The reason I have my iPad here is that he referred to the civil penalties under the Housing and Planning Act 2016, on which the MHCLG has issued a very helpful note. It is so complex that local authorities needed a 20-page note to tell them how to implement this. The maximum under that Act is £30,000, and I do not see why we have suddenly gone to a £40,000 world. The £30,000 was reserved for a relatively small number of offences, and each involved knowingly doing something truly evil and wrong. I feel that that, as a principle, is conceded, as it were, even though £30,000 is a bit rich. Therefore, I agree on the £40,000; I do not understand why we have had to go up from £30,000. With the next group, we will come to the issue of knowing and recklessness, which is deeply serious as well.

I will pause briefly on some of the amendments. Amendment 153 refers to a schedule. This is one of the ones where it is up to £40,000 currently. It refers to a very complex schedule—yet there is a recklessness trigger for a fine of up to £40,000. It seemed to me that that was not as serious as some of the things that are a £30,000 offence under the Housing and Planning Act 2016. So I was dubious about whether that was truly worthy of a £30,000 lump. I therefore agree very much with the £7,000, which is where the noble and learned Lord, Lord Etherton, had come to.

On Amendment 241, there are a couple of things here that trigger the £40,000. Again, recklessness is for mistakes made in giving data to the new database. When people give data to databases, it is inevitably quite boring, and things can go wrong. Recklessness is an incredibly difficult thing to cope with, as we will discuss next, no doubt. So I felt, again, that this was very different from the £30,000 triggers under the Housing and Planning Act 2016. I felt that there was a strong case for moving the maximum down to £7,000. I am going to stop there in the analysis, because it was better done by the noble Lord, Lord Hunt, but that line of thinking—bringing it down to £7,000 from £40,000—was intended to improve standards of justice because, if people have been truly evil and truly wrong, the courts are there for that. They are made for that, and they can be a lot heavier with people. But, for local authorities, roughly £7,000 per offence—it could be multiple offences, of course—or 50% of an average year’s rental income, would be proportionate.

Renters’ Rights Bill

Earl of Kinnoull Excerpts
Monday 28th April 2025

(2 weeks, 1 day ago)

Lords Chamber
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Lord Cromwell Portrait Lord Cromwell (CB)
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My Lords, the noble Lord, Lord Young of Cookham, has again spoken so much sense that it leaves me little to add. I should warn him that in our previous day’s debate I was described as “irritatingly persuasive”, so I hope not to damage his case by supporting it.

There is a real issue here and it does need some serious probing. I am not suggesting that we retain Section 21, but noble Lords have raised at Second Reading and today in Committee, as I am sure others will raise again, the courts simply not being ready to take on the burden that is coming to them. There is no credible timescale to transform the clogged courts and tribunals system. However, my main reason for speaking is to put on record and advise the House that I attended a meeting—with the Minister and other noble Lords, some of whom are present today—with those responsible for the court digitisation, which has been held out as the kind of techno magic that will transform the speed of court processes.

This was illuminating, but it left attendees, a good number of whom have very considerable experience of our legal system, very doubtful about this still-evolving IT system. The view from the people I spoke to was that it would take at least five years to bed in.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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My Lords, Amendments 279 and 280 stand in the name of my friend, the noble and learned friend, Lord Etherton. I signed those amendments as well, not with a legal hat on but more with the hat of someone who has been there for the development of a large number of complex IT systems over the years, and has probably contributed to almost every mistake it is possible to make in doing that.

The noble and learned Lord, Lord Etherton, unfortunately cannot be here today, so I am going to make some observations that follow on nicely from what the noble Lord, Lord Cromwell, has just said. I refer the Committee to my register of interests. I am, in my own capacity and to a small extent, a landlord, but in Scotland. I am also trustee of a couple of trusts in Scotland that are renting properties out.

The problem was set out by the noble and learned Lord, Lord Etherton, at Second Reading. I am afraid that, because he is not here, I will use his words very briefly. He said:

“We all know that there will be many more contested possession proceedings by landlords following the enactment of the Bill and the abolition of Section 21 no-fault evictions. It would not be right to abolish no-fault evictions without adequate speed and resources for dealing with the increase in contested proceedings … The Government need to demonstrate that measures have been or will be put in place which will help to secure that court claims by landlords for possession of residential properties will be disposed of in a timely and efficient way”.—[Official Report, 4/2/25; cols. 623-24.]


The meeting to which the noble Lord, Lord Cromwell, has just referred took place on 11 March. There were half a dozen Cross-Bench people there. I am holding the 30-page presentation that was handed out. There were officials there from the Ministry of Justice, in particular from HM Courts & Tribunals Service, and from MHCLG; the Minister was there as well. It was an extremely interesting presentation, and there were two things that came out that I feel I should speak to the Committee about today. The first was about the size of the problem. There is a slide that scopes out the size of the IT system that is involved. This IT system exists today. The noble and learned Lord, Lord Etherton, is very familiar with the IT systems that support the court services, as he was responsible for a large number of them for some years, and he was very much the driver for the half a dozen of us who were there.

That IT system has separate subsystems for case management, hearings management, work allocation, user registration and fee payment—there are others as well. Noble Lords can see just how complex this IT system is. In each of the things I have just mentioned, there would of course be major changes required to the IT system that would need to go through development and be dealt with in a proper way.

After considering the size of the problem, which I certainly assess as pretty big, we went on to discuss their approach to the design and build of the new system. This was in a slide that was extremely clear, and they were pleased to report that the prototype stage had arrived. The prototype stage sounds very hopeful, but in fact this comes before the fifth of the six stages, which is “prepare for build”; the sixth stage is “build and test”. The prototype is literally that—something which comes at a pretty early stage in the development of the IT system. All that comes, of course, before user acceptance testing and actually training up people involved in the court system to use this complex system in an efficient manner. The acid question that was put to the people advising us on this was how long they thought it would take to get to the end of the “build and test” stage. The answer on 11 March was two years.

The people who were briefing us universally gave a very good impression indeed. I have met a lot of IT people, but they seemed to me very steady in every way and have clearly been through this a lot before, so I have no reason to doubt their two-year estimate for getting to the end of the IT build. In speaking to colleagues afterwards, I think they also felt that the people who were presenting it—who were, after all, the people who were actually doing the programming—were of a very high quality.

With no IT system, the presentation explains that there are 110,000 cases a year, and this is without any uplift in the number of cases that one would expect. The uplift referred to earlier in this debate, and by the noble and learned Lord, Lord Etherton, in his Second Reading contribution, was 110,000 cases a year. Let us say that we had only a year and a half of it because things went on, but that would be 165,000 cases clogging up a system that is already under strain, producing delay and, because it is going into the county court system, affecting access to justice for the rest of the county court system as well, one assumes. The amendments that the noble and learned Lord prepared—and I was very much in consultation with him while he was doing it—were aimed at trying to prevent undesirable outcomes.

Can the Minister update us on the progress of the IT system that was presented to us on 11 March? Will she agree to meet further to discuss this issue after Committee?

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Baroness Taylor of Stevenage Portrait Baroness Taylor of Stevenage (Lab)
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In response to the noble Lord, Lord Cromwell, I say that I too have been involved with a number of IT projects over the years, and I understand his scepticism. However, having listened to the excellent presentation, I agree with the comments that the noble Earl, Lord Kinnoull, made about the nature of the team that came to present to us, which was outstanding in the straightforward way it presented to us both the challenges it faced and the success it had had in taking the project forward so far. We are making good progress on that project and, as the noble Baroness, Lady Scott, said, the benefit of bringing Bills before this House is that we get the outside experience that people bring. But we will see in due time whether it will move forward as quickly as we hope. I do not think that is overly optimistic—we have had a presentation from the team that is doing the work.

I understand the comments on funding, but the way that our Government have set about working across departments to deliver objectives has been incredibly productive so far. We are working very well across government, led by the team in the Cabinet Office, and I hope that means that we will not have this shunting around of costs but will all sit down and decide what we need to prioritise. It all depends on the spending review, and this would be a lot easier if we had not been left with a £22 billion black hole.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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I am sorry to put something else to the Minister, and I am very grateful to her for the offer of a meeting. I have here the latest possession statistics, which I printed off beforehand, so I thought I would merely inform the Committee what they say: claims to order is currently eight weeks, but claims to repossessions is 25 weeks. So everyone was saying something correct, but in fact they were looking at different bits of the statistics. But, of course, claims to repossessions is what a landlord would be thinking about. You cannot start the claim until various amounts of time have passed, so actually the median 25 weeks for claims to repossessions is quite a long time. Going on from that, I turn to item 7, on regional possession claims. In fact, there are quite big differences between the regions, and there are some regions where claims are quite slow.

Baroness Taylor of Stevenage Portrait Baroness Taylor of Stevenage (Lab)
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I thank the noble Earl for clarifying that point. Indeed, I was talking about the claims to order median timeliness being eight weeks. It is difficult to take measures from different places—there are lies, damned lies and statistics, as we all know—but, as I mentioned, in the longer term we expect the reforms we are introducing to reduce the volume of possession claims. That is why the monitoring that I set out in response to the amendment of the noble Baroness, Lady Thornhill, is really important, so that we can see where this is taking us. We expect that only those cases where there is a clear, well-evidenced ground for possession will be able to proceed, and that should, over time, reduce the volumes overall.

Renters’ Rights Bill

Earl of Kinnoull Excerpts
Tuesday 4th February 2025

(3 months, 1 week ago)

Lords Chamber
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Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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What a genuine pleasure it is to follow the noble Baroness, Lady Fookes. Oddly, in my decade here, I think it is the first time that I have followed her. I say those words warmly and very much hope that I will not disappoint her with what I am about to say, but I am directionally with her.

I congratulate the noble Lord, Lord Wilson of Sedgefield, on a very compelling, moving—I am going to borrow that word again—and thoroughly eloquent maiden speech. I am very grateful to him for sharing all those memories with us; it was a wonderful thing. I look forward to the speech of the noble Baroness, Lady Brown, which is coming up next—she should not worry, as there are about five minutes between me and her.

I remind the House of my entries in the register of interests, in particular as a trustee of various Scottish entities which are engaged in letting rural properties. I have, in a much smaller way, three rural properties that I let. Noble Lords should remember that, in Scotland, Section 21 has already been abolished, so I have some experience of life beyond this Bill, which may be helpful to the House later.

I will cover two brief subjects now. The first is the great importance of smooth judicial and administrative processes, both to the landlord and the tenant. Secondly, I will cover the topic of pets and pet insurance.

On the first area, I am very grateful to the noble and learned Lord, Lord Etherton, who has done all the heavy lifting for me. I do not want to repeat things that he has said, but he underlined the challenges and the crucial importance of having clarity, efficiency and speed within the administrative and court processes. I note that almost everything contained in the Bill is a new process in some way.

When the Minister kindly came to the Cross-Bench meeting, I think she had more questions from us than almost any other Minister recently. She would have felt the interest in this particular area within that meeting. I am grateful in advance for her help in getting going a meeting with interested Cross-Benchers to discuss the detail of the court processes and the IT system that will support these, which I believe is in progress of booking at the moment.

The construction of the new processes for courts and the ombudsman, which will, I hope, provide clarity, efficiency and speed, is something that I do not feel will be particularly easy or can be done particularly quickly if, that is, we are to start in the new era smoothly. This inevitably means that the commencement provisions of the Bill will need to take account of this if Parliament is to be confident that it has done its part in making sure the new system is fully operational as it becomes live.

I turn to my second and final area: the provisions about pets and pet insurance. Here I am grateful again to the Minister for arranging a discussion with interested officials on the Bill team. I have also had the benefit of discussions with former colleagues and others within the insurance industry. The rural letting market in Scotland is one where you would expect a pet. The Scottish market, at least in my experience, copes with the problem of pet damage in a very simple way. Pets are discussed with the landlord, who therefore understands what pets are involved. Assuming that all are agreeable— I do not remember any instance where things were not agreeable—market standards are for deposits of up to two months’ rent. On leaving the property, the deposit is then used to deal with any pet damage. No insurance is involved, and the system has the benefit of being very simple. I think there may be lessons there, which I will come back to.

Insurance, generally, is against things that are unlikely; it is never against things which are inevitable. The puppy has not been born that does not chew, and it is inevitable that dogs will cause some damage to a home. Other pets will cause damage to homes—for instance, to fitted carpets. It is not surprising, therefore, that, to date, no comprehensive pet damage insurance policy exists in the UK market. I was responsible for many years for underwriting operations in continental European countries and I never came across any similar insurance there either.

Various UK insurance brokers, no doubt in response to the provisions of this Bill and spotting a potential opportunity, are attempting to interest insurers in providing some element of cover. The insurance risk carriers to date—that is, not the insurance broker intermediaries—have shown no interest. I spoke to the head of personal lines of a UK FTSE 250 insurance group, and they indicated to me that they would have no appetite to develop such a product. I was not surprised, having had a similar role in the past.

The one insurance product that is currently on the market is not available to tenants and covers only accidental damage. It gives an example of a covered event: a dog might tear down the curtains in a house, and that action might damage the wall in some way, and it is the wall which is then repaired. This is, as a percentage of the actual loss cost likely from pet damage, very small. The language of the Bill suggests that insurance will be available both to tenants and to property owners, and that the coverage of the products will extend to all risks of physical loss or damage to the property. However, this is not wholly clear, nor are the insurance limits that might be needed clear, in any of the Bill documentation.

Within the Bill, the landlord has the right to require the tenant to go and find such insurance before the tenant would be allowed to have the pet on their premises. Currently, neither the landlord nor the tenant would know exactly what to set out to buy, and there is no product available. I am all for the presumption that pets can be inside a rented home, for all the reasons contained in the Explanatory Memorandum and which were given again in the Minister’s excellent opening speech.

As things stand, I regret, the insurance provisions of the Bill do not work. I hope to continue working with the Bill team to explore the insurance options, remembering that risk transfer into the insurance markets is complex and expensive. I strongly think that we should take a look at the Scottish solution. Where people have asked for a pet, the landlord should have the ability to ask for the comfort of perhaps two additional weeks of rent deposit. I hope the Minister might agree to meet to talk through this potential option in the future.

European Union

Earl of Kinnoull Excerpts
Monday 7th October 2024

(7 months ago)

Lords Chamber
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Baroness Twycross Portrait Baroness Twycross (Lab)
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Absolutely. I would like to reassure my noble friend that we will do that. As we mark the anniversary of the despicable attacks by Hamas on Israelis, and when we also have war in Europe, a warm and close working relationship with our friends and neighbours is vital.

Earl of Kinnoull Portrait The Earl of Kinnoull (CB)
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Left on the cutting room floor throughout the Brexit negotiations was a framework for security and foreign policy co-operation. It was not addressed in either of the big agreements. Can the Minister tell us what the Government’s attitude towards such a framework would be now and whether they are doing anything about it?

Baroness Twycross Portrait Baroness Twycross (Lab)
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European security is our foreign and defence priority, and that includes a commitment to Ukraine and NATO as an upholder of international law. The Government’s policy is to seek an ambitious new UK-EU security pact, which will strengthen co-operation on the threats we face and enshrine a new geopolitical partnership.