Retail Crime Prevention

Debate between Lord Hanson of Flint and Kit Malthouse

Tuesday 5th November 2019 Westminster Hall

[The Minister for Crime, Policing and the Fire Service (Kit Malthouse)]

It is a great pleasure to serve under your chairmanship, Mr Betts, albeit in a different forum from the last one we met in. I congratulate the right hon. Member for Delyn (David Hanson) on securing the debate about a matter that he has worked on for some time. He worked closely with my predecessor, my hon. Friend the Member for Louth and Horncastle (Victoria Atkins), now the Minister for Safeguarding and Vulnerability, who took the matter seriously. I listened carefully to the contributions of all hon. Members and I will try to address some specific points that were raised.

As I hope hon. Members realise, the Government recognise the significant impact that retail crime has not only on businesses and those who work for them but on shoppers, consumers and the wider community, as we have heard from several hon. Members. That is why we co-chair the national retail crime steering group to bring together the Government, trade organisations and enforcement partners to ensure that the response to crimes affecting the retail sector is as robust as possible. We have seen the benefits that that group can achieve in its recent response to the issue of violence and abuse towards shop workers, which was overseen by my hon. Friend the Minister for Safeguarding and Vulnerability, but we know there is more to do.

The right hon. Member for Delyn raised the issue of violence and abuse toward shop staff. I pay tribute to his work on raising awareness of the issue. I am aware of his discussions with Home Office Ministers on the topic during the passage of the Offensive Weapons Act 2019 in the last parliamentary Session, to which he referred. Violence and abuse remains the biggest concern for retailers and we are determined to tackle it.

Every day, we ask shop workers to deal with whatever comes through their door, whether that involves enforcing an age restriction on certain products or confronting shoplifters. Like anyone else, shop workers have the right to feel safe at work without fear of violence or intimidation. That is why, on 5 April, we launched a call for evidence to inform our response—I thank the right hon. Gentleman for his submission. We sought information on four key areas: prevalence and data, prevention and support, enforcement and the criminal justice system, and best practice.

As was mentioned, the call for evidence closed recently. We received more than 800 responses, including many first-hand accounts from shop staff. Although Home Office officials have completed an initial analysis, we have not yet published our response. That will disappoint hon. Members who referred to it, but we want to ensure that the detailed responses received are subject to a thorough and accurate analysis. Given that Parliament is about to be dissolved, I will take the opportunity to share our initial findings with hon. Members and to reassure them that we are engaging with key organisations to consider the next steps.

An initial analysis of the responses shows a widespread belief that violence and abuse towards shop staff has increased in recent years. The most common reason given was in the context of challenging individuals committing shop theft. Many respondents felt that a lack of a suitable response from the police resulted in offenders not fearing repercussions. Many felt unsupported by their organisation’s policies and management when dealing with verbally abusive customers. A significant number of respondents stated that they felt that incidents were becoming more violent and that they had experienced threats from individuals with knives, needles or other sharp objects.

That is obviously unacceptable. Nobody should be subjected to such violent attacks, especially in the workplace, and I reassure hon. Members that we are keen to take action in those areas, and in some cases, we already are.

[David Hanson]

Before the Minister moves on, is it his gut instinct that, if he were returned, as opposed to my hon. Friend the Member for Swansea East (Carolyn Harris), he would legislate for a stronger legislative solution to the offence?

[Kit Malthouse]

I will come on to that. I am not wholly convinced that we are without the tools that we need to deal with the issue, but we might need to address whether we are using them correctly.

On serious violence, we published the serious violence strategy, which has a particular focus on early intervention, in April 2018, so there has been action in that area. We allocated £22 million to the early intervention youth fund and, in the long term, £200 million to the youth endowment fund to ensure that those most at risk are given the opportunity to turn away from violence and to lead more positive lives. We launched a public consultation on a new multi-agency public health approach to tackling serious violence, following which we announced that we would introduce a new legal duty on statutory agencies to plan and collaborate to prevent and reduce serious violence. We gave the police extra powers to tackle knife crime through the Offensive Weapons Act, including new knife crime prevention orders.

Those wider measures will help, but we recognise the importance of focusing our efforts on measures that are specifically targeted on tackling retail crime. This year, the Home Office provided £60,000 for a targeted communication campaign, led by the Association of Convenience Stores, to raise awareness of the existing legislation to protect shop workers. We published guidance on gov.uk about the use of the impact statement for business, which provides victims with the opportunity to tell the courts about the impact that a crime has had on their businesses. We also worked with the police to develop guidance for staff and retailers to use when reporting emergency and violent incidents.

The right hon. Member for Delyn and other hon. Members have asked the Government to consider introducing a new offence of attacks on shop staff, or to increase the severity of existing offences. I hope that he is aware from previous discussions that powers are already available to the police and the Crown Prosecution Service to deal with that type of offending and to provide protection to retail staff.

There are a number of assault offences and corresponding differences in maximum penalties. At the higher end of the scale, causing grievous bodily harm with intent and wounding with intent carry maximum penalties of life imprisonment. The sentencing guidelines on assault include an aggravating factor of

“offences committed against those working in the public sector or providing a service to the public”,

which should be taken into account by the courts when deciding what sentence to impose and may be applied to retail staff conducting their duties. In addition, the Sentencing Council is reviewing its guidelines on assault. A consultation on the revised guidelines is anticipated in 2020. I advise hon. Members to respond to that consultation with a specific focus on assaults on retail workers.

Let me turn to some of the specific points raised. Several hon. Members called for me to publish the review of the call for evidence as quickly as possible. The fact that we are going into an election will make that quite difficult, but I give my undertaking that, as soon as we come back, if I am in the job, we will try to get it out as quickly as possible. Obviously, the five-week election campaign gives officials a bit of an easier time, so they can digest the responses and get it out as soon as they can.

The hon. Member for Stretford and Urmston (Kate Green) raised the issue of facial recognition technology. Obviously, we are supporting the police as they trial the use of new technology across the country. It has become clear that facial recognition technology has significant crime-fighting possibilities. A recent court case established that there is a sufficient legal framework for its use and operation in this country, but as its use is expanded, possibly by police forces, in the months and years to come, I have no doubt that it will have to come to the House for some sort of democratic examination at some point. Thus far, however, where it is being deployed, we are seeing significant benefits from it.

Oral Answers to Questions

Debate between Lord Hanson of Flint and Kit Malthouse

Monday 5th November 2018 Commons Chamber

[David Hanson (Delyn) (Lab)]

What assessment has the Minister made of the number of people who have used Help to Buy who are now in negative equity because of leasehold reform? They cannot sell the properties and the price has fallen, so the taxpayer and the individual are hit.

[Kit Malthouse]

At this stage, there is no indication from the early returns on Help to Buy that the situation that the right hon. Gentleman raises is occurring. Indeed, early numbers show a higher level of successful redemption than we expected and we hope that that will continue.

Violence and Harassment at Work

Debate between Lord Hanson of Flint and Kit Malthouse

Wednesday 16th May 2018 Westminster Hall

[Kit Malthouse]

As I say, we are going to the conference with an open mind about what may come from it. We are generally supportive of the initiative on ending violence and harassment at work, which the ILO is undertaking. We need to be assured that what is produced is consistent with British practice and law, and is justifiable. Much of the devil of that work will be in the detail—particularly on some of the definitions. We definitely support an international push—we can assist it in ways other than just having an international initiative—to improve the situation of workers across the globe.

The UK is proud to be a global leader in efforts to eradicate violence against women and girls in all its forms, including through our leadership on efforts to eradicate modern slavery—one of the worst forms of abuse. I am proud that, in my time as deputy mayor for policing, I produced the first ever violence against women and girls strategy in a global capital city. That work was commended by the United Nations.

Everyone should be able to go to work without fear of violence or harassment, no matter who they are, where they work or what they do. The Government will continue to press for real progress through instruments such as the sustainable development framework and organisations such as the ILO, to help make this a reality worldwide.

Question put and agreed to.

[David Hanson (in the Chair)]

I would normally commence the next debate in these circumstances, but unfortunately the Minister is not here, for obvious reasons—the debate starts at 4.30 pm. I therefore have to suspend the sitting until 4.30 pm.

Oral Answers to Questions

Debate between Lord Hanson of Flint and Kit Malthouse

Monday 5th February 2018 Commons Chamber

[Kit Malthouse]

As the hon. Gentleman knows, the freeze was enacted in primary legislation, and we would need a vote of the whole House to change it. I am afraid that it forms part of a general suite of welfare reforms that have driven an enormous number of people into work and out of poverty.

[David Hanson (Delyn) (Lab)]

rose—