National Bus Strategy: England

Baroness Vere of Norbiton Excerpts

Thursday 18th March 2021 Lords Chamber

[The Parliamentary Under-Secretary of State, Department for Transport (Baroness Vere of Norbiton) (Con)]

Oh, my Lords—my officials and I spent a year working really hard on this strategy and it has been welcomed by bus operators, local authorities, passenger groups and groups representing disabled people. I am afraid that the response from the noble Baroness, Lady Randerson, completely took my breath away. I have never heard such a negative response to a strategy that has been so widely welcomed by pretty much everybody else. It may be that she has not fully read it. However, I hope to address some of her concerns, because I am really proud of it and I think it will do a really good job.

To be honest, we know that successive Governments have not prioritised buses. They have put them to one side and focused on more shiny things. That includes Labour, and the Liberal Democrats in coalition. What is different is that this Conservative Government are stepping up and delivering for buses. This is the biggest reform and support package for buses in decades. I am astonished that the noble Baroness, Lady Randerson, does not see that. The strategy will result in improved journeys for millions of passengers. It brings local authorities and operators together to get the best from both worlds to provide for passengers.

The noble Baroness said that we could not provide these services on current funding streams. Of course, “we are not gonna”. We have said that we will put in £3 billion over the course of this Parliament and I am sorry that she does not feel that that is a lot of money. It think it is very significant, and substantially more than bus already gets. So perhaps I can delve into some of the topics that were brought up and I am sure we will have the opportunity to do a bit more.

The noble Baroness, for example, said that there was no expertise in local authorities to develop the plans for buses. However, we have committed £25 million in the coming financial year to ensure that local authorities have access to the skills and capabilities that they need. We will be setting up a bus centre of excellence where people can share their learning on how to set up enhanced partnerships, on how to do franchising and on how to get the most from their bus services improvement plans. All that is in the strategy if she cares to have a look.

An important thing to understand is that we want to break the vicious circle for buses. What has happened in the past has meant that congestion has increased, buses have got slower, journey reliability has gone down and, therefore, passenger numbers have declined. We have to break that. By encouraging these bus service improvement plans, which will set out ambitious plans from local authorities for bus lanes in their area, we are trying to break that vicious circle. Therefore, not only will people know when a bus is going to turn up, they will be able to get on it and know when they are going to arrive. That will lead to a greater number of people using buses and higher demand, which will also result in lower fares.

The noble Lord, Lord Rosser, talked about enhanced partnerships on franchising. It is the case that mayoral combined authorities can currently franchise, and other local transport authorities can ask the Secretary of State whether they can franchise. Given that franchising takes a lot of time, we would ask that an enhanced partnership is put in place in the meantime. However, the strategy is about giving local control over buses to local authorities, and it will be for the local authority to decide, in collaboration with operators, what type of statutory arrangement it wants to pursue. Of course, the decision by the Secretary of State will depend on the case put forward by the local authority.

On the question of marketing, it is important to remember, in the first instance, that we must get people back on to public transport as a whole. Therefore, when it is safe to do so, we will ensure that the messaging includes buses. We do not want a car-led recovery.

A number of questions were raised about zero-emission buses. I am incredibly proud of where we have been able to get to. Some £50 million is available in the current year, which we hope will be invested very soon in an all-electric bus town. Then there is £120 million for next year, which we expect, combined with the £50 million, will support up to 800 zero-emission vehicles. Further details on that will be available extremely soon.

The consultation for the end of the sale of diesel vehicles is already out there—in the wild—and the end date is 11 April. The noble Baroness said that that would eat into preparation time. We are talking about five, eight, 10 or 15 years hence—I do not think that will eat into the preparation time.

The noble Baroness also mentioned reform of BSOG. It is currently a fossil fuel-driven subsidy and clearly not fit for purpose. We will reform it and consult this year on how we can incentivise the outcomes that we particularly want to see, such as environmental ones.

There is an awful lot in the bus strategy on the needs of disabled passengers. We will roll out the audiovisual announcements, backed by £1.5 million of funding for small operators. We will require every local authority to have a bus passenger charter, to ensure that disabled passengers get the services that they need. We will review the public service vehicle accessibility regulations by the end of 2023 to ensure that they meet the requirements of disabled passengers, and we will consult on improving access for wheelchair users and on priority seating.

I have much more to say about the national bus strategy, but unfortunately I am out of time.

[The Deputy Speaker (Baroness Henig) (Lab)]

We now come to the 20 minutes allocated to Back-Bench questions. I ask that questions and answers be brief so that I can call the maximum number of speakers. I start with the noble Lord, Lord Lucas.

[Lord Lucas (Con) [V]]

My Lords, it is very nice to have three minutes each for Back-Bench questions. I hope to take less than that. I start by congratulating the Minister on the publication of Bus Back Better. It is the most powerful transport policy document of recent years. I will put my hand up for on-demand autonomous buses when they come—they will be ideal for low-density south-coast towns.

My question for the Government is: to help those LTAs that are less successful, will the DfT move quickly to set up the dissemination of practical best advice? Will it ask the star performing LTAs how bus lanes were handled on shopping streets with delivery requirements; how narrow streets requiring the removal of parking were dealt with; and how fast but meaningful consultations could be carried out? These are all things that good LTAs have done well, as page 18 of the report makes clear, showing

“an average benefit-cost ratio of 4.2”

among 33 major bus schemes. The DfT knows where a lot of good practice is; it should not be hard to share it.

[Baroness Vere of Norbiton (Con)]

I thank my noble friend for his warm words about the bus strategy—it is nice to have some. The noble Lord also makes a very important point: because we are giving more local control and accountability for bus services, the ability of local transport operators to put in place their bus service improvement plans will be critical. The noble Lord spoke of their need to share best practice. That is absolutely in the plan: the bus centre of excellence will combine learning from not only the Department for Transport but bus operators and the leading LTAs—which are already well down this track—and it will encourage everyone and ensure that they can move together at the same speed. We do not want what I call the recalcitrant LTAs: the people who have not loved buses as much as the Government have. My ambition is to make sure that we have no recalcitrant LTAs and that across the country everybody levels up so that we have good bus services everywhere.

The noble Lord mentioned demand-responsive transport. He will have seen the £20 million that we have put into 17 bids across the country. The noble Baroness, Lady Randerson, mentioned them. We published the list of 17 successful places back in early January; all of them have moved into the final stage and secured funding. Demand-responsive transport will be really good for rural areas. The noble Lord wants them to be autonomous, and so do I, but perhaps not just yet.

[Lord Snape (Lab)]

My Lords, I congratulate the Minister on the documents. Unlike the spokesperson for the Liberal party, I welcome it. The fact that she has embraced so many policies that the Labour Party has advocated for so many years is entirely to her credit. More power to her elbow, say I. Has the Minister read the Prime Minister’s foreword? I know these things are traditionally written for Prime Ministers, but it is everything we have come to expect from the Prime Minister: a mixture of comedy, hyperbole and demagoguery. Talking about the bus industry it states:

“Outside London, with a few exceptions, that lesson has not been learned.”


He is comparing London to the rest of the country. As a former chairman of a major bus operator, I could have learned some lessons if we had thrown £1 billion in subsidy at buses in Birmingham over the period since deregulation, but we never had the opportunity.

Will the Minister say what happened to the £5 billion that the Prime Minister announced with suitable flair about a year ago? It has now been reduced to £3 billion. It is welcome nevertheless. How will it be distributed? Will there be proper consultation with local authorities and bus operators? Will the Minister accept my congratulations on the paper as far as it goes? Next time we take a bus trip together, which she has promised, I will see if I can sell her a few more Labour Party policies on the journey.

[Baroness Vere of Norbiton (Con)]

My Lords, I think good ideas should not be party political. The noble Lord, Lord Snape, mentioned the £5 billion. If he were to read the—I would say “small print” but it was not small print—document, the £5 billion was for cycling, walking and buses, so there was £3 billion for buses and £2 billion for cycling and walking. However, the noble Lord makes a very serious point. I am delighted that the strategy is out of the door, but I am under no illusion: the hard work is about to start because we have £3 billion and we have to think about exactly how we spend it. At the moment we cannot decide that because we do not know what sort of bus service improvement plans are going to be coming forth from the local transport authorities.

The timeline looks like this: by 30 June, each transport authority will say that it is going to have either an enhanced partnership or franchising and that the bus operators are willing to take part; they will then have to work very hard indeed to prepare a bus service improvement plan by 31 October. On the basis of those bus service improvement plans and the amount of funding that is needed in order to provide the sort of revenue funding and capital funding required for those plans, the funding will be distributed. Of course, it could also be the case that bus lanes could be bolstered through a levelling up fund, so there is a lot of opportunity for local transport authorities at the moment to take buses by the scruff of the neck and bring them into the 21st century and beyond.

[Lord Bradshaw (LD) [V]]

My Lords, I give this document a very cautious welcome because it puts a lot of good ideas forward. How they will be carried out I do not know, but we have to be aware that the motoring industry is engaged at the moment in selling young people cheap motor cars, probably end-of-the-line motor cars. It is like the way tobacco companies engage young smokers. Once you have hooked them, you go on exploiting them for the rest of their life.

The Government must make the new buses very environmentally friendly. I make a special plea that they use clean air so that in future we are not recirculating dirty air into buses, which we do now, as it will give us a lead over the Chinese if we can do that. It is important that bus priority measures are given the Government’s full authority. There will be lots of people who will try very hard to stop priority measures going in, often misguided chambers of commerce and local authorities. Priority measures are essentially because we have no choice but to deal with pollution, which is one of the biggest killers of our time. It is unseen but is steadily going on with its work of killing people. I am very pleased to see that moving traffic offences are going to be decriminalised, which will help matters no end.

The last thing I want to mention is that right at the end of the report concessionary fares get some attention. They are out of control. If the Government want an idea that may work and perhaps will not cost too much, maybe they will have to get to a situation where younger pensioners do not get a free pass but are able to purchase a concessionary pass. Older or disabled pensioners will still be able to get free passes. A lot of people who use the concessionary fares could very well afford to make some subscription to a better service.

[Baroness Vere of Norbiton (Con)]

I thank the noble Lord for his somewhat lengthy contribution.

[A noble Lord]

Very lengthy.

[Baroness Vere of Norbiton (Con)]

Other noble Lords are saying very lengthy; I would not say so.

I might pick out something of great importance that the noble Lord said about bus priority, because it is a big issue. The Government support local authorities putting in careful bus priority measures because, as I said, it would break the vicious cycle. Perhaps the noble Lord did not see it, but the Government are going to update the statutory traffic management guidance. It will make sure that local authorities promote bus reliability as part of the highways authority network management duty. That will be a really helpful way to put a rod in the back of some of the recalcitrant LTAs and help them to put things into place. The noble Lord also noted that we are going to commence Part 6 of the Traffic Management Act, which, again, I think will be helpful.

[Lord Holmes of Richmond (Con)]

My Lords, I welcome the bus strategy for cleaner, greener, better buses and bus services. The regulations on the information on accessibility are not due to be done until summer 2022. Would my noble friend consider a more ambitious timetable? Similarly, when it comes to the physical nature of vehicles at the end of 2023, might the Government consider a more ambitious timetable there too? Finally, in terms of accessibility for disabled people and older people, what innovations are being deployed? There is much that can be done. Technology can play a brilliant part, both in terms of the vehicles themselves and in delivering inclusive buses and bus services for all.

[Baroness Vere of Norbiton (Con)]

I thank my noble friend for his warm welcome of the strategy. I note that he has been a doughty campaigner on the issue of audio-visual announcements on buses. I feel very sorry that we have not been able to bring it in sooner. I will take the question back to the department to see whether we can do the regulations earlier than summer 2022. I do not want to overpromise and underdeliver, but I can definitely ask. I will also do the same on the accessible vehicle regulations.

My noble friend mentioned innovation when it comes to disabled people and, indeed, everybody, travelling. It is important to remember is that it is the bus operators who are the innovators in the industry. They are the ones who know their customers and they often go far beyond the regulations that government puts in place. They do it because it is the right thing to do; it is what their passengers want. That is why I am delighted that operators will still be at the heart of what we are doing with buses. I am sure that they will innovate in the way that I expect.

[Lord Greaves (LD)]

My Lords, for the last four or five years, we have had a Government who have produced lots of very black and white-looking documents, usually a thousand pages long and full of lots of impenetrable words. Suddenly we are into glossy brochures again. I am not complaining, because I can cut the glossy brochures out and pin them on the wall for my grandson.

In the 20 years that I have been a Member of this House I have accumulated a vast number of glossy brochures produced by Governments. When I look at them now, most of them bear little relationship to what actually happened. I welcome the fact that the Government have noticed buses again. I welcome the passion that we have seen from my noble friend Lady Randerson and from the Minister. If buses are the modern passion of the House of Lords, that is great, but will the Minister accept that a national bus strategy can work only if it consists of myriad local bus strategies which must be in the hands of local people who know what is needed and what is wanted?

Will the Minister also accept that, while the document says that people want simpler fares and more routes and services, in many areas they also want much cheaper fares? I think noble Lords would be astonished at how much it costs to take a simple, short ride on a bus in many parts of the country outside big cities. It is okay if you are in a metropolitan area where it is subsidised—it is nirvana in London—but out in the sticks it is very expensive indeed and people will not leave their cars unless it is much cheaper.

Finally, will the Minister accept that, in addition to the concentration on cities and rural areas, a huge number of important bus services serve ordinary small and medium-sized towns? Towns are the most difficult places in which to provide frequent, cheap services because they do not have the demand of cities, and there is not the requirement for at least a skeleton service in rural areas that people recognise. Towns—the places in between and on the edge—are the places that this strategy will succeed or fail by.

[Baroness Vere of Norbiton (Con)]

The noble Lord is right, and in the middle of his contribution he basically set out what is in the strategy: giving control and accountability to local authorities. He made some important points about services and how different areas will have different needs. One of the bits buried in the bus strategy is how local authorities will be expected to set up something like a bus advisory board or equivalent, which will take into account the views of local people, services and businesses—everyone who has an interest in making the network run as well as it can. Even though all those people will put in their contributions, it will be up to the local authority to have the skills and capabilities to meet those needs and devise the sort of network that will be required. That bit is probably quite challenging, which is why we have put quite a lot of money into it.

Alongside listening to people and putting the network into place, it will depend on the situation; the strategy is not focused on rural and urban—it is focused on everywhere, as we recognise that every single place will be different. In some areas, turn-up-and-go on bus corridors will be perfectly acceptable and we will be able to put in more services in the evenings and at weekends. The other area that concerns me, to be honest, is cross-border services: how we make sure that longer services between two local transport authorities continue to function in an effective fashion. I recognise there is a lot to do. The Government stand ready to provide guidance, advice and support to local authorities as they take this challenge and run with it.

[Baroness McIntosh of Pickering (Con)]

I warmly welcome the bus strategy and congratulate the department and my noble friend on the document they have brought forward. I particularly welcome the rural mobility fund and place on record that it will be a huge help in rural areas, for much the same reason that the noble Lord, Lord Greaves, gave. It will ease parking in market towns such as Thirsk and Northallerton if people can access a bus.

I also welcome the concessionary fares funding. The document states on the very last page:

“While the bus market is recovering, we will still look to Local Authorities to contribute to the operation of their bus markets, though to a decreasing extent.”


It refers in an earlier passage to the national concessionary travel scheme. I want to place on record that, while the Labour Government came forward with the scheme, which was very welcome in rural areas, neither for the initial scheme when it was local nor for the extended scheme when it became national were sufficient funds made available to the local transport authorities. From which budget, in these times when local authority budgets have been particularly stretched, does my noble friend think the money for concessionary fares will come?

[Baroness Vere of Norbiton (Con)]

The noble Baroness raises an important point which is directly relevant to the support we are providing to the bus sector at the moment. Noble Lords will be aware that we have asked local authorities to continue funding bus operators in terms of their concessionary fares contributions at the same level as they did previously, even though the demand is significantly reduced. The vast majority are still doing that, and it is very welcome—indeed, essential —for their local areas. That funding comes from MHCLG; it is within the budgets that local authorities set and the funding streams they receive.

[The Deputy Speaker (Baroness Henig) (Lab)]

My Lords, all questions have now been asked.