Baroness Stedman-Scott
Main Page: Baroness Stedman-Scott (Conservative - Life peer)The noble and learned Baroness raises a pertinent point. The department is absolutely on this case, and work will be ongoing to give the maximum support that it possibly can, to make sure that people get the best access to information so that they can make decisions and keep the department informed if their circumstances change. We have to understand that some people are incredibly stretched with their caring responsibilities, and they need support and help to move forward.
My Lords, Her Majesty’s Opposition join the noble Baroness in her ministerial capacity today in recognising the importance of the work of carers. I stood at that Dispatch Box many times and did just that, and we have not resiled from that at all. The last Government recognised that overpayments were happening and in fact increasing, and action was taken by gaining real-time information from HMRC so that carers who were in the position of beginning to overclaim could be contacted quickly and we could try to avoid it becoming a massive issue. We also helped those who found themselves in that position by either suspending their repayments until they were in a position to repay or indeed elongating the amount of time that would be given them to pay. Carers also receive an annual statement, and so they have an opportunity to make comments and representations to the DWP to talk about it. Can the noble Baroness say what we are going to continue to do to make sure that we get hold of the problem sooner rather than later, where it exists? On many occasions, I was lobbied and questioned in quite a lot of detail by people who asked whether the Government would write off these overpayments. I now take the opportunity, in the nicest spirit, to ask whether His Majesty’s Government will write off these repayments, and whether any provisions have been made in the accounts to do so.
I thank the noble Baroness, Lady Stedman-Scott, for her comments today and for the immense amount of work that she has done in this area over many years. The questions she asks are, of course, right at the heart of why the review is necessary. The fact that measures were brought in by the previous Government, I think in recognition that some carers had fallen through the net, is to be noted. We cannot pre-empt what the review will say, but we also have to be mindful that everything we do is in the spirit of fairness, sustainability and affordability, and that we have a culture which encourages everyone involved to be treated with respect and given the support that they need through what can be extremely difficult times in their lives.