My Lords, back in June 2019, I had the privilege of visiting HMP Bure to see at first hand the transformational work by both staff and prisoners focused on rehabilitation. As part of my visit, I attended a residents’ council meeting, where prisoners shared with me the tangible benefits of maintaining family ties. Does my noble friend the Minister agree that, as a result of the pandemic and the possibility that prisoners are likely to suffer extreme restrictions resulting in possible damage to mental health and, in turn, rehabilitation, it is more important than ever to do all that is possible to facilitate family contact via in-cell telephones and video calls?
My Lords, family contact is crucial to the well-being of prisoners. That is why we quickly introduced video calling when the exceptional circumstances meant that social visits could no longer continue. We also introduced a package of support, including an extra £5 of phone credit per week per prisoner. Over 1,500 secure mobile PIN phones were also established in in-cell telephony if that was not already available. These measures have enabled prisoners to be in more contact with their loved ones, and we continue to look at what more we can do, particularly regarding the review by my noble friend Lord Farmer on maintaining family ties.