National Citizen Service Bill [HL]

Debate between Baroness Royall of Blaisdon and Lord Hodgson of Astley Abbotts
Lord Hodgson of Astley Abbotts Portrait Lord Hodgson of Astley Abbotts
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I shall speak to Amendment 12 in this group. As the noble Baroness said, I raised the issue in Committee, although I was looking for a review after one year and she is looking for it after five. I am now thinking about three years. It is like Goldilocks’s porridge—a bit too cold and a bit too hot. Three years might be just about right.

It is a few minutes past 10 so I shall not weary the House with a long diatribe about issues that we have already covered. It is really about how we will protect the position of small providers—the ones who are rarely able to get to the hard-to-reach groups—and avoid their getting squeezed out. The noble Baroness has touched on some of the issues that I am sure the committee of the noble Baroness, Lady Pitkeathley, has been looking into. As I have said, it is a combination of risk-aversion on the part of commissioners and the ease they have in dealing with a single supplier. That can result in a small supplier becoming what is known in the trade as bid candy. That is to say, an attractive, small organisation is put up as the front of a major contractor’s proposal. Not only is the bid candy an unattractive aspect of the situation, the bid candy often finds itself squeezed into the most unattractive part of the contract. The bid contractor takes the vanilla stuff and the small supplier is left with the most difficult aspects of the contract to fulfil.

My noble friend has heard me on this again and again. He will be weary of my saying that I still remain keen to believe that there is a real case for an independent review of the commissioning process after it has begun to settle down and we can see how things are starting to work.

My noble friend said in Committee:

“The Government will be working with the trust during this period to ensure that it abides by the latest best practice for commissioning and procurement. There is a dedicated team in the Department for Culture, Media and Sport which works with the trust to oversee and support its contracting rounds and I assure my noble friend that we will continue to review the trust’s commissioning behaviours as a matter of course”.—[Official Report, 22/11/16; col. GC 183.]

I shall not say a word against the good men and women of the DCMS. I am sure they are doing a splendid job but they are not reviewers or commissioners. They have a day job to do; they work in the DCMS. I just do not think they will be able to get into the detail required to make sure that the squeezing out that the noble Baroness and I fear is not taking place. It is too likely to happen.

My noble friend went on to say that as a backstop there is the National Audit Office. Again it is a terrific organisation and does tremendous forensic investigations, but it does so at a very high level. We are talking about being right down in the muck and bullets in how these things work. The NAO is not, therefore, equipped properly to do the sort of thing that my amendment and that of the noble Baroness have in mind.

I hope my noble friend will give this some further thought. It is a small thing to do but an important way of showing the voluntary sector as a whole that the Government, the NCS Trust and this House have the interests of the small provider and the small battalion at heart, and that we will put a provision in place to ensure that—once we test how the commissioning is going and see that it has set itself out in the way that I am sure everybody in the House believes is appropriate—local providers have a real role to play in establishing and building the National Citizen Service.

Baroness Royall of Blaisdon Portrait Baroness Royall of Blaisdon
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My Lords, can I make a suggestion? If the Minister is not minded to accept either of these amendments this evening, perhaps he might wish to look at the evidence sessions to which the noble Baroness referred, because these things are happening in parallel, and come back to this at Third Reading.

National Citizen Service Bill [HL]

Debate between Baroness Royall of Blaisdon and Lord Hodgson of Astley Abbotts
Baroness Royall of Blaisdon Portrait Baroness Royall of Blaisdon (Lab)
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My Lords, I shall speak to the amendments in my name. I understand the arguments made by the noble Baroness, Lady Finn, that the organisation wants to put all its energies into ensuring that it maximises the number of young people going through the programme—that is absolutely right and proper. But I do not regard reporting on the various measures that we wish to be reported on as onerous in any shape or form. When the report comes before Parliament every year, which is a very welcome measure, Parliament needs to be able to judge what is happening and judge the impact of this very important initiative. Unless we have a breakdown of the impact in various ways, we shall not be in a position to judge or to celebrate all the success—nor will we be in a position to say that the NCS is doing a great job but it needs to flex this and that and do things slightly differently. So I am not trying to impede the work of the NCS in any way; I am trying to build trust in the NCS and, unless we have measured impact, we are not going to build the trust that we want to build. It is important that we know the number of participants who have fully completed the programme, which is the subject of one of my amendments, and the extent to which participation targets have been met. They are just measures, and they are sensible and basic ones.

Amendment 30 says that the annual report must compare the extent to which the NCS Trust obtains value for money and talks about,

“comparison with other youth related provision”,

by organisations with similar aims. There are other organisations, such as the scouts, which provide fantastic value for money. I know that the NCS will also provide fantastic value for money, but I want to enable organisations such as the scouts to be able to deliver for the NCS. In due course, the NCS will have to flex how it works to some extent to ensure that the scouts can be a provider, as it were, for the NCS.

Amendment 37 says that the annual report must address,

“the extent to which young people have been involved in setting the strategic priorities of the NCS Trust”.

I do not know the extent to which young people are involved in setting the priorities at the moment, but yesterday I went to a terrific event organised by Step Up To Serve, because it is “I Will” week. It has so many young people on its board, which is fabulous, and they really are setting the agenda for quality volunteering for those between the ages of 10 and 20. I would like to know that young people are really going to be involved in setting the priorities for the NCS, because it is their programme and they know what is best needed for them.

My Amendment 38 says that the annual report must address,

“how many young people have gone onto participate in other social action opportunities, and … the extent to which the NCS programmes impact the wider youth … sector”.

I shall not bang on again about City Year and all those things, but it is part of the journey, so I want to ensure that the report can demonstrate each year that the NCS really is part of the social action journey for young people from 10 to 25.

I am very grateful to the Minister, who in his letter after Second Reading said that the Government agreed that a “longitudinal study” of the life outcomes of NCS graduates was an excellent suggestion and that he was looking to see how such a study could be developed within the work already done to get evidence about the NCS’s long-term performance. That is really important because in a few years’ time, we want to be able to demonstrate that the NCS is making a qualitative difference to young people’s lives.

Lord Hodgson of Astley Abbotts Portrait Lord Hodgson of Astley Abbotts (Con)
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My Lords, I have one amendment in the group, Amendment 47. It is the last in a group of 18. The prior 17 would impose various duties on the NCS Trust. Some of these seem to be entirely sensible. Measuring the impact of what is being achieved is good, so I very much support the thought behind Amendment 25 in the name of the noble Baroness, Lady Royall, on how many individuals complete the programme, although an annual report that did not contain that would be a sad one. I am less enthused by Amendment 39 about the open-ended requirement to consult the voluntary sector. That seems to be a recipe for a talking shop and would not necessarily achieve very much.

I do not doubt the good intentions behind the amendments in the group, but as we know, the road to hell is paved with good intentions. Amendment 47 attempts to go beyond hope, expectation or intention to the reality of what has happened. It would do so by requiring an independent review of the whole of the NCS Trust’s commissioning process. We would thus be able to examine its performance in areas a number of which are the subject of the other 17 amendments in the group.

Amendment 47 focuses widely but particularly on those issues that have been the subject of a good many discussions and comments at Second Reading: how easy is it for small providers to obtain contracts? What barriers have been identified that stop them? What additional benefits have been found for our society arising from the whole process? That last issue has been commented on in the last few minutes, so I will not repeat it, but the Committee needs to be aware of the level of risk aversion among commissioners. It is something we need to guard against for the NCS Trust.

A number of voluntary groups are invited to bid. The fact is that if you ask 12 to bid, there are 11 losers. Therefore, the amount of time wasted on that can be very great. My noble friend Lord Maude has had a valiant blast against the use of pre-qualification questionnaires, or PQQs. That is another hurdle for smaller groups to get over. His weed killer has worked pretty well in central government, but PQQs seem to be alive and well and living reasonably persistently at local government level. Perhaps we need to think about that. There are then lengthy tender documents that take a lot of compiling. Then there are the monitoring processes, which can be very lengthy and extensive, and can be changed in the middle. All those issues and features combine to deter, to put off, to disadvantage smaller voluntary groups.

The day before our meeting last Wednesday a small charity came to speak to me, because I have been involved with this process. It said that it had an example where the commissioner clearly believed it was unsuitable and that it should not be given the job. The charity was persistent, in a rather brave way. It went on to complete the process, against considerable odds and adversity. Then it was disqualified because, in the final contract, where it had to sign the document at the end, the words said, “Sign inside the box”. The signature had touched the side of the box. That was sufficient reason for the commission to say, “Sorry, you haven’t declared, you’re off”. One thinks that this is an extreme example, but these sorts of things come up again and again. We need to ensure this does not take root in the NCS commissioning process and that these non-tariff barriers, if you like to call them that, are identified and dealt with.

The purpose of the amendment is to make sure that we can find out what has actually been happening. It is supported by the NCVO. It provides this important independent overall review, with some special focuses to it. On reflection, I probably would not have chosen a review after 12 months—that is probably a bit too soon. So it might be a review after 24 months, to give more time to see how things settle down, but that is a detail. I hope my noble friend will accept that there is a principle here of something worth pursuing, which deals with some of the other concerns raised by noble Lords on both sides of the Committee, and we can explore how to build it into the Bill at the next stage.

Lord O'Shaughnessy Portrait Lord O'Shaughnessy (Con)
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My Lords, I was pleased to put my name to the amendments tabled by my noble friend Lady Finn. I support everything she said about making sure that the bureaucratic workload is kept to a minimum so that the NCS Trust can focus on its primary role.

I have great sympathy with the idea of the annual reports and the business plan focusing on particular areas of interest, such as diversification of intake, performance, and so on. But there are a couple of reasons why I think it would be a mistake to put it in the Bill and why this more elegant solution from my noble friend is a better approach. First, we cannot possibly anticipate all the things that the NCS, as it succeeds and flourishes between now and whenever—into infinity—could need to focus on from year to year. Inevitably, those challenges will change and we cannot possibly anticipate every single reporting requirement that might be needed to focus on the issue or the challenge of the day. Today, it might be disability; in three years’ time, it could be ethnic minorities, or anything. To put in a small number of things that we can think of now might focus the attention of the board on reporting things that actually in future years might be less important than others. That would be a mistake.

Secondly, all the issues that have been brought up by noble Lords as important focuses for the business plan and the accounts are covered in the royal charter. In the interests of brevity, I will not read out all the relevant bits of the royal charter but pages 7 and 8 talk about the primary functions,

“enabling participants from different backgrounds to work together in local communities”.

The charter says:

“In exercising its primary functions, the objectives of the NCS Trust are … to promote social cohesion”,

and,

“to expand the number of participants”.

The trust is also to,

“have regard to the desirability of … promoting social mobility … personal and social development … ensuring value for money”,

and so on. I think that all the good points that have been made about the sorts of things that the NCS should be reporting on in its annual report and planning for in its annual business plan are covered—perhaps not completely and that is worth a look—in the royal charter.

Having the Bill say that the NCS should report and plan for the primary functions in relation to what is in the royal charter is the correct balance between making sure that the things that we care about are reported on and leaving flexibility with the board to focus on those things that are perhaps more important from one year to the next, rather than putting in the Bill things which might just narrow attention on to a small number of issues, which may not be the most important things in any given year. That is why I think inserting them as primary functions is helpful in clarifying what is important and what we should hold the NCS accountable for, but allowing some flexibility for the board to report on the things that are most pressing in any given year.

Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Bill

Debate between Baroness Royall of Blaisdon and Lord Hodgson of Astley Abbotts
Wednesday 18th December 2013

(11 years ago)

Lords Chamber
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Lord Hodgson of Astley Abbotts Portrait Lord Hodgson of Astley Abbotts (Con)
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My Lords, it is a pleasure to follow the noble and learned Lord, Lord Hardie. Amendment 175 picks up the early part of Amendment 170J and seeks, as a probing amendment, to require the production of joint guidance between the Electoral Commission and the Charity Commission. During all the debates on Part 2 of the Bill, the underlying theme has been the practical implications for individual charities, especially smaller ones, many of which—as has been pointed out on several occasions—were not yet aware of their responsibilities. As the noble Lord, Lord Phillips, pointed out on Monday, the overwhelming proportion are run by people of the utmost integrity. The challenge is how to do this so they can discharge their responsibilities at minimum commensurate cost and disruption.

As we have discussed, there is guidance. The oft referred to CC9 from the Charity Commission is 35 pages long but is commendably clearly written and laid out. There are two parts to the Electoral Commission’s guidance: one is entitled Overview of non-party campaign material and the other is on non-party campaigners. That runs to another 15 or 20 pages, so we are talking about something north of 50 pages in total. That is what it looks like for a small charity. I suspect my noble friend Lord Tyler would call it a very good aid to sleeping.

These are two separate sets of guidance which are not easy to integrate. For example, in section G of CC9, entitled, “Campaigning: getting it right”, it says:

“This section is aimed at charities that have already decided to campaign or work in the political arena. There are a range of detailed questions and issues that may arise, along with the need to comply with charity law, and other laws and regulations.”

Strangely, the Electoral Commission is not mentioned at all in the text that follows. What is mentioned is the Advertising Standards Authority, a body which has not hitherto featured large in our discussions. In the Electoral Commission guidance on non-party campaign material, the focus is on two tests: the purpose test and the publicity test. These form no part at all of the CC9 guidance and the overall impression is of two ships passing in the night. This will pose considerable challenges, especially to smaller charities, so the amendment is intended to require—force is perhaps an unattractive word—the Electoral Commission and the Charity Commission to produce an integrated set of guidance laying out how to comply with the new Act.

This is a challenge but not an insuperable one. It will, of course, be opposed by both commissions. Members of your Lordships’ House will already have had an opening salvo from the Electoral Commission:

“We think that a legal requirement for us and the charity regulators to produce joint documents is unnecessary and likely to be inflexible. It may also be counterproductive because it could hinder our ability to respond quickly to the needs of charities whose activities fall within our regulatory remit, especially as new questions will arise during the regulated period.”

I do not find these arguments persuasive at all. I see nothing in them that will be made more difficult by requiring a joint approach. Indeed, if the Electoral Commission is proposing to introduce new guidance during an election campaign without the agreement of or consultation with the Charity Commission, this has the potential to put charities in an extremely difficult position.

I do not underestimate the challenge this will pose to my noble and learned friend on the Front Bench. I have been trying for some three years to encourage greater co-operation between Companies House and the Charity Commission to save 30,000 charitable companies making two returns where one could and should suffice. That has never seemed an insuperable objective but progress to date has been glacial. The same applies to collaboration between HMRC and the Charity Commission. However, that issue of collaboration between the Charity Commission and the Electoral Commission is altogether more pressing because of the short timescales and the imperatives created by a general election campaign.

If the requirement to produce joint guidance is not made a statutory one, I confidently forecast that none will be produced. The two commissions will keep to their own separate turfs, and the affected charities will be left in no man’s land in the middle. I therefore hope that my noble friend will appreciate the importance of tackling this matter.

Baroness Royall of Blaisdon Portrait Baroness Royall of Blaisdon (Lab)
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My Lords, I am grateful to the noble and learned Lord, Lord Hardie, for his amendments and I welcome the amendment tabled by the noble Lord, Lord Hodgson, who just pointed out the ghastly complexity and challenges that will be faced by charities as a result of the Bill. It is eminently sensible to have an integrated set of guidance, and I very much hope that the Minister will accept this amendment so that it will be clear that this House and the Government want there to be a requirement for an integrated set of guidance.

On Monday the Government made a great deal of how the guidance that would be issued after the Bill becomes law would clear up many of the apparent difficulties contained within it. The Minister—I do not know if it was the noble and learned Lord—said:

“The Government believe that it is essential that campaigners have clarity on how they are to comply with the third-party regulatory regime. The Electoral Commission has a power to produce guidance for third parties campaigning in elections, and indeed has exercised that power in previous elections”.—[Official Report, 16/12/13; col. 1040.]

Indeed, the Minister placed such a heavy emphasis on the guidance that would be given that the noble and right reverend Lord, Lord Harries of Pentregarth, was moved to say while speaking to his amendments:

“However, perhaps I may anticipate, rather too boldly, the response that the Government are likely to make: that these kinds of issues can be dealt with in guidance”.—[Official Report, 16/12/13; col. 1057.]

Charities and NGOs need to understand how the Bill will affect them as the Bill passes through the House. To place the amount of weight that the Government place on guidance is effectively another way of avoiding proper consultation.

The first amendment from the noble and learned Lord, Lord Hardie, would ensure that the Electoral Commission is able to give charities and NGOs guidance in good time before they are subject to the regulated period, and would reduce the spending limits in line with the reduced regulated period that would result. The second would ensure that the Electoral Commission is resourced to apply these changes. As the Electoral Commission has said itself,

“The current PPERA rules on non-party campaigning are relatively narrow in scope … and the definition of what is covered is relatively clear, so we are able to produce guidance that builds on the legislation”.

However, it goes on to say with regards to the Bill before us:

“This will be particularly challenging for campaigners because of the need to apply the definition of ‘election purposes’, which is new and untested in the context of non-party campaigning. In the limited time available we will aim to produce guidance to assist with this, and will offer advice on particular queries where possible, but our experience strongly suggests that it will not be straightforward to apply the new rules to many specific types of activities”.

I know that the Electoral Commission will do all in its power to produce the guidance, but it will need time because of the complexities.

I say to the Minister that of course the best way of ensuring that the Electoral Commission is able to issue clear guidance in time is to draft clear law—to draft a very clear Bill. These sensible amendments would therefore assist in that. However, notwithstanding the desired clarity, this is a complex Bill, and time will be needed to ensure the best possible guidance so that the voluntary and charitable sectors understand their new obligations and do not unintentionally fall foul of the law. Like the noble and learned Lord, Lord Hardie, I think that small charities and voluntary organisations that do not employ lawyers as a matter of course could well find themselves unintentionally in breach of the law. As in so many things we do in this House, the lawyers will gain the most, and we cannot allow that to happen. I therefore very much hope that the Minister will signal that the Government will accept these or similar amendments in due course.

Charities Act 2006 (Principal Regulators of Exempt Charities) Regulations 2011

Debate between Baroness Royall of Blaisdon and Lord Hodgson of Astley Abbotts
Tuesday 5th July 2011

(13 years, 5 months ago)

Grand Committee
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Lord Hodgson of Astley Abbotts Portrait Lord Hodgson of Astley Abbotts
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My Lords, my noble friend Lord Phillips, from his lengthy experience in the charity field, has carried most of the points with him. I shall attempt to sweep up behind a little, if I may, and raise a couple of issues. Before doing so, I need to declare interests as president of the National Council for Voluntary Organisations and as chairman of the Armed Forces Charities Advisory Company.

I wanted to speak on this issue because, first, the concept of exempt charities is complex and their structure and rationale is not immediately apparent. Secondly, these exempt charities are of course educational charities, and it is around education and health, but particularly education, that the whole issue of public benefit and charitable status revolves in the case of private schools. Therefore, it is important that we give these instruments a proper degree of scrutiny.

One danger and one problem or issue that arose during the passage of the Academies Act was whether we had undermined the issue of presumption, because the Act merely stated that these institutions would be charitable, full stop. Having spent a great deal of time earlier removing presumption and making sure that all charities had to justify their public benefit status, it seemed strange and possibly dangerous that we would suddenly say that a group of charities—in this case, schools—was exempt. Therefore, the question of how they are going to be regulated and the nature of the regulator is important.

As for when the regulator takes over from the Charity Commission, originally the 2006 draft Bill suggested that exempt charities could only disappear. Originally, the Bill as drafted allowed only for exempt charities to be removed; the original concept was that they would finally fade out. However, some of us, including my noble friend Lord Phillips and I, decided that it would be better to have a two-way valve, not a one-way valve. Indeed, it is the two-way valve that is being used to create a new category of exempt charities.

When we examined some of the exempt charity regulators, there were some surprises, which have a read-across to this debate. The regulator for universities is the Higher Education Funding Council for England. It has always been surprising that that is the regulator because it has no charitable knowledge at all; it is merely a funding body. I shall come back to that again in connection with the proposals for the regulator and the Secretary of State in the current regulation. We have had some grave disappointments. Given that we were trying to create a proportionate regime, it was a shame that the MoD was not prepared to take on some of the requirements of the exempt regulation for Armed Forces charities, because there are many hundreds of them and they require a particular light touch.

On the upside, you can have light-touch and proportionate regulation focused on a particular group of exempt charities, but there is a down side, which is regulatory arbitrage. You can find ways to fall between the cracks of the regulatory regime, which is something that we have to be very careful about. As I understand it, there will be two principal regulators. One of them is the Secretary of State for Education—that is very clear, although there are some down sides that my noble friend has just mentioned—but in the Welsh situation the regulator is a “responsible person”, which is defined in Regulation 6(2). It means a person who,

“is or was … a Welsh Minister”,

was,

“acting on behalf of the Welsh Ministers”,

or was,

“a member of a committee established by the Welsh Ministers”.

This is not an attack on the devolution process but it does mean that nobody is identified as the regulator for the Welsh educational institutions. I think that responsibility should lie with someone, or some defined body, and there is a danger here of having an amorphous and opaque nature of responsibility with regard to Welsh educational institutions.

On the question of memoranda of understanding, through which we can avoid regulatory arbitrage, I assume that there will be two—one with the English regulator, the Secretary of State, and one with the Welsh person. It will be interesting to know from my noble friend who that person will be in the light of the rather opaque drafting of the regulation. This will be the first time that we have had two regulators—one for England and one for Wales. As I look through the other exempt regulators, I see that DCMS regulates museums and galleries for both England and Wales. We are now dividing them for the first time and creating an interesting precedent.

I share the concerns that my noble friend Lord Phillips raised about role of the Secretary of State for Education in respect of England. This is a tiny part of his empire and can hardly have the attention that it might deserve. There is the issue of independence that my noble friend underlined, as well as the question of conflicts of interest that may arise in the future. I was quite attracted by the idea that the YPLA should be a regulator. If it is to be succeeded by the education funding agency, so be it. After all, if the Higher Education Funding Council is doing universities, why should the education funding agency not do this group of educational institutions? As the Explanatory Memorandum says:

“In practice, the YPLA (and its proposed successor the EFA) will carry out much of the necessary information gathering which would then be used to report to and advise the Secretary of State”?

Why not just have them carry out the role? It would be a good devolution of power. It would remove the role from the Secretary of State and avoid the conflicts of interest to which my noble friend referred.

In conclusion, I understand that these are technical questions. I am sorry that my technical e-mailing skills are not sufficient to have been able to get them to my noble friend in advance of this afternoon’s debate, but I think that they are important. In these stringent, difficult and suspicious times, we need to maintain the culture of the charity brand, especially in the field of education. Some precedents are being set here and we need to be careful that we are not doing something that we will later regret. I think that, in line with the Government’s overall policy, devolving power for regulation to the lowest possible level is appropriate, and therefore I do not quite see why the Secretary of State has to have a continuing role here. That seems to be centralising rather than devolving.

Baroness Royall of Blaisdon Portrait Baroness Royall of Blaisdon
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My Lords, I, too, am grateful to the Minister for introducing these orders. Of course, it is right to ensure that there is proportionate but effective oversight of charities under charity law while keeping the regulatory burden to the minimum necessary, but that regulation must be effective and ensure proper compliance with charity law. Therefore, I share the concerns of noble Lords who have spoken about the potential conflict of interest and perhaps the impact on the independence of charities if the Secretary of State is to be the regulator for so many of these institutions. I, too, think that again this is a demonstration of centralisation rather than enabling organisations to flourish, and that dismays me. I should be grateful for the Minister’s views but I also hope that the Government will reflect on potential conflicts of interest in relation to the Secretary of State’s role as regulator and his role as Secretary of State for Education.

I find no reference to free schools in the documents before us and I do not understand their status. Are they charities or not? I do not know. All academies are included. However, I do not know what the status of free schools is and I should be grateful for some clarification. If they are charities, who is the principal regulator?

In the Academies Act 2010, as the Minister said, it was agreed that a principal regulator would be required for academies and, as noble Lords have said, it was proposed that this should be the YPLA. Then along came the Public Bodies Bill and the aim to abolish the YPLA. Of course, the Bill is still in Committee in the House of Commons.

I have a few questions. First, is it not precipitate to appoint the Secretary of State for Education as the regulator when the YPLA has not yet been abolished? Like the noble Lord, Lord Hodgson, I wonder why the Education Funding Agency should not be the regulator rather than the Secretary of State. Secondly, the memoranda of understanding are clearly extremely important and I wonder whether Parliament will be able to see them before they are concluded.

My last question is a small one. The section relating to monitoring and review is a little perplexing. A review is supposed to commence later this year. However, this will be pretty worthless in relation to the regulator because the review of the 2006 Act is expected to follow shortly after the change is made by these regulations. Essentially, I am asking: why have two reviews? Why not have one review in three years’ time? That would obviate a lot of work that will go into reviewing in the mean time.