Post Office Card Account

Baroness Ritchie of Downpatrick Excerpts

Tuesday 16th December 2014 Commons Chamber

[Steve Webb]

My hon. Friend is a doughty campaigner for the more than 5,000 POCA holders in his constituency. He is right that one reason why we are delighted to make the announcement is that sub-postmasters have told us they want an end to the uncertainty. For example, if they were selling a business, the person thinking of buying it needed to be confident that the business had a long-term future. We believe that the seven-year horizon gives sub-postmasters that confidence. We hope that it may unblock some sales, and enable new people who are prepared to move on to the next generation of services to plan for the future. Crucially, to respond to my hon. Friend’s question, it will give post offices the breathing space in which to do that, which they lacked in the past.

[Ms Margaret Ritchie (South Down) (SDLP)]

I thank the Minister for his statement, because the POCA clearly provides accessibility for many people, particularly elderly people, who rely on the service. In that context, what other Government financial services does the Minister contemplate treating in that way, particularly at a time when many of the mainstream banks are closing many of their branches and people do not have accessibility?

[Steve Webb]

We are trying to ensure that a range of Government services, not just financial ones, can be accessed at post offices. I recently renewed my family’s passports. The Post Office Check and Send service before the passports went off provided peace of mind and meant that they came back quickly. The Post Office is very good at providing that very valuable service. Identity verification will become increasingly significant: as Government services move online, the way in which someone proves their identity online will become important. As a trusted brand, the Post Office could play an important role as one of the potential providers of those services. Not only will services that Post Office Ltd is willing to offer on a commercial basis be available at post offices, but so will a range of Government services.