Post Office: Horizon Accounting System Debate
Full Debate: Read Full DebateDepartment: Department for Business, Energy and Industrial Strategy
Baroness Redfern
Main Page: Baroness Redfern (Conservative - Life peer)Department Debates - View all Baroness Redfern's debates with the Department for Business, Energy and Industrial Strategy
(4 years, 2 months ago)
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Lord Callanan (Con)
The court case resulted in a substantial award of compensation and the Post Office has a separate historical shortfall scheme, which it is looking at and progressing. We want to get on with this as quickly as possible. I agree with all the comments which have been made. This is an appalling scandal: it has originated over many years and we are doing what we can to try to get to the bottom of it.
Baroness Redfern (Con) [V]
My Lords, so many careers have been ruined and reputations destroyed because of the failings of the Horizon system. How has the Post Office been encouraged to strengthen its relationship with postmasters? Has there been postmaster training to help build a commercial partnership?
Lord Callanan (Con)
I have spoken to the chief executive of the Post Office, as has my ministerial colleague who is responsible for this matter. We are conveying the strongest possible message that the Post Office of course needs to have a strong and robust relationship with its sub-postmasters.