Thames Water

Debate between Baroness Hayman of Ullock and Lord Cryer

Wednesday 4th June 2025 Lords Chamber

[Baroness Hayman of Ullock (Lab)]

The noble Duke makes an extremely important point. The Cunliffe report is pretty damning on how the regulators have overseen what has happened. Clearly, it has not been good that water companies, particularly Thames, have been allowed to get into so much debt. We will absolutely be considering these matters very seriously.

[Lord Cryer (Lab)]

My Lords, I was a London MP for 22 years, and I can say with some conviction that Thames Water was one of the worst and most contemptible organisations I have ever dealt with—and that is up against some pretty stiff competition. Can we scotch this myth that has been put out by Thames Water for years that it has not been paying dividends? It has been paying what are, in effect, dividends to the parent company. Technically they may not be dividends but, in effect, they are. When Thames Water makes these claims, we should call it out for what it is doing: telling lies to the British public.

[Baroness Hayman of Ullock (Lab)]

It is really important that we have clarity and honesty from our water companies, because there are so many problems. If we are genuinely going to sort this out, we need to have a proper understanding, and there should not be little tricks and ways of paying money—whether through dividends or otherwise—that circumvent what we would consider to be best behaviour.