Baroness Hayman of Ullock
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Sue Hayman (Workington) (Lab)
I am delighted to be able to speak in this important debate, secured by the hon. Member for Fylde (Mark Menzies).
As far as I am concerned, high streets are only going to survive as long as the shopping experience they offer is better than the one offered elsewhere. To me, that experience includes an element of convenience, such as affordable close parking, which hon. Members have mentioned, and a variety of shops within easy walking distance of one another. There is also a social element to the experience, as the cafés, bars and pubs that are also part of our high streets are places where people can meet and relax. The important thing about our high streets is that we get a personal service. We have face-to-face interaction and we get to know our local shopkeepers.
Retail is a competitive business, and it is no business for the weak-hearted. Most independent shops such as the ones in my constituency—in Cockermouth and Maryport, for example—are run on modest finances, and they make their owners a living rather than a fortune because margins and profits are tight. Government policies aimed at supporting and reinvigorating our high streets need to focus on reducing the cost burdens on retailers. We have talked about business rates, but the Government need to increase the opportunities for business owners to invest in and expand their businesses.
The two town centres in my constituency that I would like to talk about briefly are Cockermouth and Maryport. Maryport has a wonderful town centre, with fantastic examples of Georgian and Victorian buildings. It has a lovely harbour and a proud Roman history, and I would like to invite everybody to come to the blues festival held there in the last weekend of July.
Sue Hayman
We certainly are.
Despite all that has happened in recent years, Maryport still struggles. It has some excellent independent shops, but it also has a lot of charity shops, which have been mentioned, and too many empty units to be the thriving centre that it deserves to be.
Last time I was there, a local shopkeeper said to me that she was fed up with people thinking that her shop was a charity shop, because there are too many charity shops in the area where her shop is. Specialist independent shops are the anchor of our high streets and are a key factor in encouraging people to come in and shop there, and that also includes local pharmacies. We have an excellent local pharmacy in Cockermouth called Allison’s, which is really concerned about some of the Government’s proposals on pharmacies, so if that could be taken into consideration, I would be grateful.
We need to look at the significant increase in internet shopping and the impact that that has on our town centres. Town centres can compete by offering the great shopping experience that I have talked about, but internet companies really do need to pay the same taxes, so that they do not have the different profit advantages that they currently have.
Mr Robin Walker
On that point, does the hon. Lady agree that the Government could, in their reform of business rates, alter the balance of the burden between category A high-street retail and warehousing? All those internet companies need warehousing and delivery to get their goods to market, but category A high-street retail currently has a premium, which belongs in the 1960s rather than in the 21st century.
Sue Hayman
The hon. Gentleman makes an excellent point, and I completely agree.
Cockermouth also has a beautiful high street. It is well known for speciality shops and art galleries, and its tree-lined Main Street has a statue of Lord Mayo, who was formerly the MP—he was later assassinated, so I am hoping that history does not repeat itself.
What would I particularly like the Government to do? The first thing, as we have said, is to make sure that business rates do not discourage small, independent shopkeepers. I was therefore also disappointed, as other hon. Members were, to hear that the retail rate relief scheme is not going to be continued beyond April this year.
Cockermouth chamber of trade and commerce has talked about the business improvement district schemes. It wanted to set one up and looked into it, but were advised by Allerdale borough council that the costs of administration meant that only shops with a rateable value greater than £11,000 would be included. That cut out most of the shops in Cockermouth and meant that it was just not feasible, so it would be good if the Government could look at how smaller independent retailers are able to participate in a BID scheme to help to improve the local shopping experience.
Finally—I will wind up, because I know another hon. Member still wants to speak—I make a plea to the Government about business insurance. I am sure that everyone here is aware that Cockermouth flooded terribly just before Christmas. That was the second time in six years. Main Street was also completely dug up in 2014, mainly to do with the drainage work that was needed following the previous floods, so flooding has had an enormous impact there. Some shopkeepers there have already said that they are not going to re-open, partly because of the stress, but a lot of it is to do with the lack of insurance. Others are privately telling me that they cannot do this again. If we do not sort out insurance for shops in relation to flooding, and particularly for small independent retailers, Cockermouth Main Street as it is now will disappear. That cannot be allowed to happen. It would be a crime, so I urge the Minister, please, to talk to me about this in the future—I would be really appreciative if he did.