Student Loans: Review

Baroness Garden of Frognal Excerpts

Tuesday 24th February 2026 Lords Chamber

[Baroness Smith of Malvern (Lab)]

No we are not, and nor should we, which is why we have made increasing access and participation a major pillar of our reforms of higher education. Despite the student loan system, we have seen an increase in the numbers of young people going to university. We now need to close the gap between those who come from advantaged backgrounds and those who come from disadvantaged backgrounds, which has stubbornly remained. The student finance system removes any upfront fees from students to ensure that anybody who could benefit from higher education can.

[Baroness Garden of Frognal (LD)]

My Lords, as the noble Lord, Lord Young, said, the student finance system is broken. Students face soaring repayments that they never signed up for. May I suggest, for instance, that public sector workers—doctors, nurses, teachers, members of the Armed Forces, civil servants, and so on—who will never earn the eye-watering salaries of the private sector, have their loans written off after, say, 10 years of public service? Meanwhile, how about a complete revamp and building a cross-party consensus on what a fairer system would be?

[Baroness Smith of Malvern (Lab)]

To be clear, once again, the level of debt does not determine the level of repayments that students make. To suggest that it does confuses and misleads those thinking about going to university. I take the point that has been made recently about the pressure of student loan repayments. As a Government, we have had to set priorities in the 18 months we have been in power. We have chosen to stabilise the finances of our universities, introduce maintenance grants, increase the maintenance support for students, take action to reduce the unacceptably high numbers of young people who are neither earning nor learning—let alone getting the chance to go to university—and reverse the decline in young people starting apprenticeships. That is a pretty fair set of priorities.

Erasmus+ Eligibility: Asylum Seekers

Baroness Garden of Frognal Excerpts

Thursday 29th January 2026 Lords Chamber

[Baroness Smith of Malvern (Lab)]

All the revenue raised from the international student levy will be invested into higher education and the rest of the skills system, including the reintroduction of maintenance grants to enable students from all backgrounds to benefit from our world-class higher education. Our decision to lift the cap and to index-link tuition fee increases over the next few years will increase revenues to universities by £6 billion, while the international student levy will be a maximum of £1 billion, and not until 2027-28.

[Baroness Garden of Frognal (LD)]

My Lords, it was an absolute travesty that we left Erasmus with Brexit.

[Noble Lords]

Hear, hear!

[Baroness Garden of Frognal (LD)]

Thank you, my Lords. I entirely agree with everything the noble Baroness has said, but are we rejoining Erasmus on the same conditions? Will our young people have the same opportunities as they had under the old system of Erasmus?

[Baroness Smith of Malvern (Lab)]

No, we are joining Erasmus on much better financial arrangements, with a 30% discount, for a larger scheme that will provide more opportunities for our young people and, in fact, for people throughout their lives, because in adult education you can benefit from this as well. We will get the benefit if we wholeheartedly embrace the opportunities that Erasmus brings and ensure that, across the country, schools, universities, apprenticeship providers, youth clubs and sports clubs are making the most of this opportunity.

Schools and Universities: Language Learning

Baroness Garden of Frognal Excerpts

Thursday 8th January 2026 Lords Chamber

[Baroness Garden of Frognal (LD)]

My Lords, I will be brief. I too congratulate the noble Baroness, Lady Coussins, on her brilliant introduction to this debate and I am delighted to follow the noble Baroness, Lady Shephard. We are both alumni of St Hilda’s College, Oxford, and we are both passionate about languages.

As a child, I lived in Paris for three years. I studied French and Spanish at university, then lived in Germany for four years with my RAF husband and was employed to teach French and English in a German Gymnasium. It was quite a challenge. We had married too young for the RAF, so were not allowed to live in military married quarters and lived in a German town surrounded by German speakers. Although the head teacher always addressed me in French, I picked up a great deal of German. Sadly, as I seldom have a chance to speak other languages now, most of my fluency in all three languages has largely gone, but I still value the learning of them, the window on different worlds they gave me and the sheer enjoyment of chatting in a language that was not English.

It has to be a matter of deep concern that our country is becoming monolingual. At one stage it appeared that it was more difficult to get good GCSE and A-level grades in languages than in other subjects, and that was a deterrent to students. The exam boards addressed that to equalise the marking, but it was damaging. Of course, Brexit has greatly harmed our international relations. The demise of Erasmus was another blow. We have to hope that now Erasmus+ is to be restored, young people will once again enjoy travelling abroad and finding out about the languages and customs of other countries.

Damage was done under Labour when a language ceased to be compulsory for GCSE. The EBacc brought it back, but in a programme which was highly academic and ruled out many more creative students. As fewer students study languages, fewer go to university and emerge as enthusiastic teachers. It is a vicious circle which has seen universities close their language departments with further dire effects.

We need solutions. We rely heavily on international recruitment, yet put barriers in the way, as the noble Baroness, Lady Coussins, set out. Bursaries have been reduced and the difficulty of getting visas has prevented possible teachers getting jobs. Will the Minister say what is going to happen about bursaries and visas?

We need a strategy to boost language learning. Ideally, as the noble Baroness, Lady Shephard, set out, this should start at primary school when young minds are open and young mouths can develop to make the different sounds needed by different languages. If you do not start languages until secondary school, young people are already getting anxious about making new noises and talking with new words. Can the Minister say what is being done to encourage languages in primary schools? Some years back the British Academy ran competitions to find imaginative language learning in primary schools, with some schools focusing on food and some on drama, music or clothing to stimulate ideas, often with great success. What happened to those imaginative programmes?

The All-Party Parliamentary Group for Languages, of which the noble Baroness, Lady Coussins, is a critical part, has had meetings where, as the noble Baroness, Lady Blower, said, we have discovered that learning a language leads to increased cognitive flexibility and adaptability. Numerous studies have supported the claim that learning a second language affects a person’s brain, with differences depending on the age of the person when they learn the language. Who knew that languages are good for your health? They are also good for business, international relations and friendship between countries and peoples. We used to have diplomats who were totally fluent in obscure languages and able to contribute to a peaceful world by dint of communicating in native tongues. Where will they learn these languages now if university departments close?

We need also to support the Open University, which is the UK’s largest provider of university-level education across a variety of language-related subjects, including French, German, Spanish, Chinese and others. They have programmes at all levels of difficulty. Their studies are nearly all via flexible distance learning, so are widely available to anyone interested, and they have short courses and modules as well as full-time courses. Can the Minister say if the Government would support a new national strategy to incentivise language learning and teaching? Languages should be supported within the Lifelong Learning Entitlement to send a strong signal to employers and the public that they are a valuable tool in our country’s wealth and well-being. We cannot allow this drift to continue. Urgent action is needed if we are to remain an international country with trade and friends around the world. I look forward to the Minister’s reply.

Graduate Jobs

Baroness Garden of Frognal Excerpts

Tuesday 6th January 2026 Lords Chamber

[Baroness Sherlock (Lab)]

My Lords, on the question of internships and apprenticeships for those who are going into specialist areas, the DWP has been working to find internships or work experience opportunities for young people. We all know from the number of requests we get from them that it is an awful lot easier to get internships if you have money and connections. One of the challenges for us is to make sure we create opportunities for work experience and internships for those who do not have those things. We are doing a huge amount of work specifically with the one in eight young people who are not in employment, education or training, of whom some will be in the north-west—they are around the country, but they are more likely to be in areas of deprivation. So, we are looking at how we can support that. At the other level, for example for young people who have been on universal credit for 18 months looking for work and not getting it, at the end of that we will give them a guaranteed job for six months to make sure that they have that experience of work.

On the question of professional apprenticeships, the Government are prioritising young people but that includes apprenticeships up to level 7 for those who are under 22 when they begin. The right reverend Prelate mentioned nursing; sometimes they will be post-degree, but they will often be level 6, and there are young people who qualify as solicitors or accountants, for example, through the apprenticeship route. Again, we are interested in where we can grow jobs. I read an interesting World Economic Forum report about the areas that are growing, and one of the growth areas is nursing.

[Baroness Garden of Frognal (LD)]

My Lords, can the Minster assure us that university undergraduates are not only learning academic skills but skills that will be useful for work? Many years ago, when I graduated from Oxford and told them that I was marrying an RAF officer, I was told that I was unemployable, which was actually pretty accurate. Can the Minister say whether university career guidance is more positive these days than the guidance that I was given?

[Baroness Sherlock (Lab)]

For someone who was unemployable at the age of 21, the noble Baroness has not done too badly for herself, and I am sure that the RAF has also benefited from the work that she has done over the years. This is incredibly important. University career support has come a long way, as anyone who has had children or known others who have engaged with it will know. There is more and more engagement with local employers, and we on the DWP side are doing huge amounts with employers. Our aim is to try to make sure that, as we develop the skills requirement, we are working in areas of labour demand, and that we work with those who provide both FE and HE apprenticeships to make sure that the right skills are there, that people are going into the areas where there is growth and that they will get jobs. That is quite broad. A good degree takes somebody into lots of areas. Employers want a good range of skills, including creative thinking, analytical thinking and resilience, and those can come from any discipline.

Curriculum and Assessment Review

Baroness Garden of Frognal Excerpts

Monday 10th November 2025 Lords Chamber

[Baroness Garden of Frognal (LD)]

My Lords, like others, we warmly welcome much in the report, particularly on languages and the arts, as we have already heard. I want to raise one thing mentioned on page 37 about the technical awards. We have not had any briefings or debates on V-levels; they have suddenly appeared as if from the blue. The Government should have learned from the T-levels that it takes a long time to introduce and embed a new vocational qualification. What is wrong with BTECs? They are understood by everybody. They are understood by pupils and even by parents—ye gods, that is a triumph. Universities and employers all understand BTECs. They have served people very well. T-levels have not really got properly embedded yet. Why on earth are the Government involved in embarking in something new when there is something perfectly good already there?

[Baroness Smith of Malvern (Lab)]

There will be plenty of opportunity for people to have their say about V-levels, not least in the consultation that we published alongside the skills White Paper. It has never quite been my approach to say, “If it ain’t broke, don’t fix it”. There are improvements that we can make to the standard of our vocational education. T-levels are now achieving considerable success, both in the outcomes for students and for a broad range of students in terms of their prior attainment. As we carry out that consultation, I am very happy to carry on talking about where we think V-levels fit in the important range of choices and options for students aged 16 to 19.

Antisemitism: Universities

Baroness Garden of Frognal Excerpts

Wednesday 29th October 2025 Lords Chamber

[Baroness Smith of Malvern (Lab)]

Yes. My right honourable friend the Secretary of State met the Union of Jewish Students just last week and wrote directly to vice-chancellors to outline the seriousness of this issue and the responsibility and action that she expected them to take. This was further pursued in a call with vice-chancellors that the Secretary of State attended last Friday, organised by Universities UK. In addition, we are using the additional funding for antisemitism training across schools and universities to address this issue. The OFS, through the new condition E6, which started this August, has made completely clear to universities their responsibility to prevent the sort of harassment and intimidation that we have seen too much of.

[Baroness Garden of Frognal (LD)]

My Lords, can the Minister say whether universities are required to have designated places of worship for Jewish students, and, if so, what security arrangements they are expected to put in place to ensure that Jewish students can worship in safety?

[Baroness Smith of Malvern (Lab)]

I will come back to the noble Baroness on the point about designated places, but it is absolutely imperative that all students are able to pursue their religious faith while they are students and be protected in their ability to do that. That is one of the reasons why the Government have made £500,000 available to the University Jewish Chaplaincy to support Jewish students. It is also why, as part of the other work that we are funding, we will train university security staff in how to counter antisemitism and support students in the legitimate following of their faith.

Children’s Wellbeing and Schools Bill

Baroness Garden of Frognal Excerpts

Thursday 18th September 2025 Lords Chamber

[Lord Layard (Lab)]

My Lords, I am most grateful to everyone who spoke in this excellent debate. The noble Lord, Lord Macpherson, got us off to a good start on the economics, which is, of course, a central part of this—but economics can appear to look just at the whole economy rather than at the fates of individuals. Ultimately, of course, the economy is about the fates of individuals and especially the fates of these young people who are headed for lives of such poverty and also, in many cases, inactivity, at a cost then to the rest of us.

I am very grateful for what I think was the main theme, which came out of almost all the contributions—from the noble Lords, Lord Deben, Lord Storey, Lord Hampton and Lord Addington, and the noble Baronesses, Lady Barran, Lady Wolf and Lady Coffey. It is that we have taken our eye off the needs of these young people at the lower levels of skill. How do we get people to levels 2 and 3 as the top priority for the use of the levy money? What has been happening, as we know, is that the levy money has been increasingly diverted, I would say, to supporting older people—often existing employees—and to higher levels of qualification. That would be all right if it were not being diverted from the needs of young people, whom employers have increasingly been turning their backs on. That is what we have to reverse, and it requires a major policy decision by the Government and the setting up of a major administrative structure to reverse this whole trend. I think it is encouraging that the survey by the CIPD showed that employers are up for this if some leadership and support is given to make it come about.

We are worried that the levy is being diverted. We should revert to the principle that its main purpose is to get people up to levels 2 and 3—when it comes to levels 4 and above, there are many other potential sources of funding. There is obviously the student loan. It is not so obvious that essentially the taxpayer, through the levy, is funding higher-level education for people taking levels 4 and 5 or degree apprenticeships at level 6, when most of those studying at levels 4 to 6 are on student loans or alternative sources of funding. Obviously, if the employer wants to get a bright young person quickly, they can contribute to the cost. We must re-establish the idea that the central—the first—overriding claim on the levy is young people doing levels up to level 3.

I am very grateful to the Minister for what she said and for the sincerity of her concern about all this. We would very much like to meet and see how this can be carried forward and, in the light of that, for the moment I would like to withdraw the amendment.

[The Deputy Chairman of Committees (Baroness Garden of Frognal) (LD)]

I thank the noble Lord, but we are debating Amendment 483A, so I need to ask the noble Baroness, Lady Barran, to withdraw that first.

Children’s Wellbeing and Schools Bill

Baroness Garden of Frognal Excerpts

Tuesday 16th September 2025 Lords Chamber

[Lord Lucas (Con)]

My Lords, my hope is that this amendment has been rendered unnecessary by the Government’s plan for school profiles, so I will speak to the principles of it rather than the details. For parents, admissions information is of great importance. If they are looking around for a school for their child, they need an understanding of which schools they have a chance of getting them into. The admission rules and outcomes from those rules are vital information for parents.

Local authorities used to publish a booklet every year setting out exactly that—what the rules were and what the outcomes had been—but the more that academy schools have grown, the less that has become the practice. I ran off the booklet for East Sussex—where I live—senior schools. Out of the 20 or so schools available at secondary level, full admissions information is available only for four of them. The others just say, “Contact school”. Although there is supposed to be a system whereby schools provide local authorities with the information they can put in their schools booklets, this is no longer happening.

East Sussex is by no means an outlier. This is common. The system for providing parents with easily accessible schools admissions information has broken down. If, as part of the forthcoming school profiles, we are to have proper school information available on the government website and if, as with the other excellent information that they provide on that website, it will be available in electronic form in bulk, then we have solved this problem. I hope that is the answer. If not, we must do something to get back to the position we all thought we were in. I beg to move.

[Baroness Garden of Frognal (LD)]

My Lords, I have not had much input into the Bill, which colleagues with much greater knowledge of the issues than me have covered so ably, but I have tabled two amendments in this group, Amendments 452A and 452B. Refugee and asylum-seeking children and those on resettlement schemes may be among the most disadvantaged in our society. They may be accompanied, but the adult or adults with them may be as traumatised as the children. I should like any child in the asylum process or with refugee status, irrespective of whether they fall under the category of unaccompanied asylum-seeking child, to be treated as worthy of special treatment. This is unlikely to open the floodgates, but it would help some very needy children who otherwise would fall outside the criteria. I hope the Minister will be able to look kindly on these modest amendments.

Data Protection and Digital Information Bill

Baroness Garden of Frognal Excerpts

Committee stage
Monday 22nd April 2024 Grand Committee

[Lord Lucas (Con)]

My Lords, in moving Amendment 199, I will also speak to the other amendments in this group. In so doing, I declare an interest as the principal proprietor of the Good Schools Guide; we make a lot of use of cookies on our website.

I am completely in favour of what the Government are doing in this part of the Bill as an attempt to reduce cookie consent pollution. It is a tiresome system that we all go through at the moment. The fact that it is tiresome means that, most of the time, we just click on it automatically rather than going through to the details. In a way, it is self-defeating. What the Government are trying to do will very much improve the quality of people’s response to cookies and will make them more aware, in situations where they are asked for consent, that this is important.

However—this will be the request at the end of my speech—between Committee and Report, I would really like to sit down with any noble Lords who are interested and are representatives of the relevant industry to discuss how we should deal with cookies that relate to supporting advertisement delivery. A lot of the web relies on advertisements for the revenue to support itself. By and large, for a lot of sites that you are not asked to pay but from which you get a lot of value, that value is supported by advertising. As a website, if you are going to charge someone for delivering advertising, you have to be able to prove that the advertisement has been delivered and to tell them something about the person to whom you are delivering it. In this process, you are not interested in having individual information. What you want is collective information; you want to know that you have delivered 24,000 copies of this advertisement and know what the audience looks like. You absolutely do not want to end up with personal information.

Within that envelope—absolutely excluding the sorts of cookies that chase you around the internet saying, “Do you want a deckchair?”, just because you bought one two days ago—this is a vital part of the way the internet works at the moment. In Amendments 199 to 201, I suggest ways in which the clauses could be adapted to make sure that that use of cookies—as I say, it does not involve the sharing of personal information; it very much involves collective information—is allowed to continue uninterrupted.

[The Deputy Chairman of Committees (Baroness Garden of Frognal) (LD)]

My apologies to the noble Lord but his microphone does not seem to be working. I wonder whether he could speak more clearly.

[Lord Lucas (Con)]

I am sorry. I assumed that my microphone was on.

[The Deputy Chairman of Committees (Baroness Garden of Frognal) (LD)]

It is but I do not think it is working. I do not know whether anybody else is having problems with it.

[Lord Lucas (Con)]

Okay. It does not quite reach me up here; I could sit down if that would be helpful.

[The Deputy Chairman of Committees (Baroness Garden of Frognal) (LD)]

No, carry on.

[Lord Lucas (Con)]

I will try to line up with it better. Amendments 202 to 205 flag concerns with proposed new Regulation 6B, which sets out to remove cookie banners automatically when the technology is available. The concerns very much relate to that last phrase: “when the technology is available”. How will this work? How is it to be managed? There is only a thin layer of controls on the Government in the way that they will use these new powers; it is also unclear how this will affect consumers and advertisers. There could be some far-reaching effects here. We just do not know.

I am looking for, and hope the Government will agree to, wide consultation because, on something such as this, it is never true that everybody knows everything. You want to put the consultation out to a lot of different people with a lot of different experiences of how to use the net to make sure that what you are doing will have the sort of effects that you want. I want to see proper, thoroughgoing impact assessments, including of the impact on competition and on the economic health of participants in the net. I would like to see a real analysis of the readiness of the technology, not just an assumption that, because somebody likes it, it will work, but a real, critical look at whether the technology is actually up to what it is hoped it will do, and proper testing, so that, in giving the Government the carte blanche that they have asked for with these clauses, we do not end up letting ourselves in for a disaster.

As I said, most of all, I am looking for a meeting between now and Report, so that I can go through these things in detail, and we can really understand the Government’s position on these matters and, if necessary, discuss them further on Report. I beg to move.

Child Maintenance Service

Baroness Garden of Frognal Excerpts

Thursday 24th June 2021 Grand Committee

[The Parliamentary Under-Secretary of State, Department for Work and Pensions (Baroness Stedman-Scott) (Con)]

My Lords, I thank the noble Lord, Lord Farmer, for his question, which has led to this important, albeit short, debate. I also thank all noble Lords who have participated and made many excellent points. I completely agree with the noble Baroness, Lady Sherlock—indeed, we all agree—that this is an important subject and area of work. In summing up, I will try to address as many of the points made as I can. If I cannot address all of them, I will write to colleagues in detail.

I hold surgeries every quarter with MPs from the Commons, and for all MPs who have written to me personally about cases, I have dealt with each and every one. So I commit to organising an all-Peers child maintenance session so that we have the time after this debate to get into the detail, as I know all noble Lords want to do.

My noble friends Lord McColl and Lady Eaton wanted to know that the child maintenance system is working. We continue to keep the child maintenance policy and our operational delivery under constant review. I was pleased that my noble friend Lady Eaton referred to the new digital services, such as the apply online service that has been introduced; it has reduced average application times, is available 24/7 and allows greater flexibility for separated parents to contact the Child Maintenance Service. Operational reforms such as these help to improve outcomes for children by enabling parents to set up and manage child maintenance arrangements in ways that suit their own circumstances.

The noble Baronesses, Lady Massey and Lady Sherlock, raised the National Audit Office report. I am pleased to confirm that our officials are working well with the National Audit Office—it is work in progress. It is a value-for-money study and will be completed during October and November.

On child maintenance performance and track record, I know that many noble Lords will have experience of the various child maintenance schemes—already referred to by my noble and learned friend Lord Mackay—that there have been over the years. This is an area where the Government have learned a lot. They are completely committed to ensuring that parents play their part and take responsibility for supporting their children. The child maintenance system has had a difficult history in our country, but I am sure most colleagues would agree that the Child Maintenance Service is a significant improvement. As has already been referenced, more than 750,000 children are now covered by child maintenance arrangements. In the past year—2019-20—more than £1 billion was due to be paid through direct pay and the collect and pay service. The compliance rate for parents on the collect and pay service has increased significantly, rising by six percentage points between the quarter ending December 2018 and the quarter ending December 2020.

As the noble Baroness, Lady Massey, said, during the Covid public health emergency, a number of temporary changes were made to the Child Maintenance Service. On the question that the noble Baroness, Lady Sherlock, asked me, 1,507 FTEs were redeployed in the Covid emergency to make sure that we could get money to people. I can give noble Lords a categoric assurance that they are all back and we are back in full service mode.

In December 2020, more than 40,000 paying parents on the collect and pay service had a deduction from earnings order in place, collecting more than £25 million. More than 60,000 deductions from benefits were in force and more than 3,500 deduction orders were in place, collecting a record £3.3 million from bank accounts. I am confident that we will maintain these improvements as we move forward.

My noble friend Lord Farmer and the noble Baronesses, Lady Massey and Lady Sherlock, raised the issue of enforcement powers. The Child Maintenance Service’s enforcement powers are strong and are used widely against those who consistently refuse to meet their obligations to support their children. I have been absolutely staggered at the lengths that people will go to in order to avoid paying their child maintenance. There was an absent dad who owed £80,000 in child maintenance and thought that he could avoid paying it, despite having a great lifestyle. The financial investigation and enforcement teams were right behind him and managed to get that £80,000, which was a life-changing amount of money for the receiving parent. He had £175,000 in the bank. So we are not having any of it—I can tell you that.

The noble Baroness, Lady Sherlock, raised the issue of child maintenance and child poverty. We know that child maintenance can play an effective role in reducing child poverty and enhancing the life outcomes of children in separated families. Child maintenance helps to reduce the chances of children being raised in the lowest 20% of the income distribution, and we know that approximately 120,000 fewer children are growing up in poverty as a result of child maintenance payments.

The noble Baroness, Lady Sherlock, raised the issue of lone parents, who are much more likely to live in low-income households. Extra money coming in through child maintenance can make a real difference to these families, as it is disregarded in full in universal credit. Lone parents get to keep every pound of maintenance paid, and we encourage lone parents on benefits to make a claim for child maintenance. I am pleased to say that my very first visit as a Minister was to Gingerbread and that my colleagues and officials have a very good ongoing relationship with both Gingerbread and Families Need Fathers, and we consistently listen to the issues that they raise with us.

I come now to parental conflict, which the noble Baroness, Lady Massey, my noble friend Lord Farmer and my noble and learned friend Lord Mackay all raised. When two people fall out, the repercussions are felt far and wide by children, and we are only too aware that we have to try to intervene at the right time to reduce this conflict. That is why we have our Reducing Parental Conflict programme, and we are very pleased with the impact that it has had to date. In government, we have a cross-departmental working group on it, involving the Department for Health and Social Care, the Home Office and MHCLG.

Of course, at this point, I want to raise family hubs. We have five government departments working together on family hubs, and we hope that the Reducing Parental Conflict programme can be one of the tools in their armoury. We know that the sooner we intervene in the breakdown of a relationship, the better the outcome can be—and I would be very happy to give more information to noble Lords about that when we meet again.

Before I close my remarks today and deal with some of the other issues that were raised, I will touch on domestic abuse, which I know is a matter of deep concern to all noble Lords. It is vital that the Child Maintenance Service plays its part in supporting victims of domestic abuse. We will continue to waive the application fee for domestic abuse victims and to provide support to allow victims to set up maintenance arrangements safely. The Child Maintenance Service has ramped up domestic abuse training for front-line staff and will continue to review its ways of working to further address a culture where victims of domestic abuse are in absolute poverty—they are a priority. In that vein, I am in the process of commissioning an independent review of ways in which the Child Maintenance Service supports victims of domestic abuse.

Noble Lords raised the issue of the consultation, which we have issued and are embarking on. I give an invitation to all noble Lords: if they have other things they want us to consider, the door is open and they should let us know what those things are. I would now like to cover other important issues that have been raised.

We are grateful to SSAC for raising issues and we have had the opportunity to discuss them with concerned stakeholders. The views expressed will be used to inform future policy development. In response to the noble Baroness, Lady Sherlock, I think I have already said that the system is now fully operational, and the number of staff on child maintenance has gone from 5,500 to 4,700 due to the last CSA cases being closed. Capacity of the system is broadly at pre-Covid levels.

Noble Lords raised the issue of aligning Great Britain with other jurisdictions. We are in close contact with officials in other jurisdictions. As my noble friend Lord Farmer observed, it is hard to transplant measures from one jurisdiction to another, but we continue to monitor international developments in this field. I believe that covers the issue of the situation in Australia. Dual income adds significant complexity to a child maintenance calculation and measures that work in one place do not necessarily work in another. I am happy to continue to discuss that and keep the issue under the review.

On family-based arrangements, we recognise that conflict is harmful to children and the intent of the 2012 maintenance reforms was to try to promote collaboration between separated parents. We know that a family-based arrangement is not for everybody, so we offer people other ways of paying. I think my noble friends Lord McColl and Lord Farmer raised the issue of the appeals process and whether it works. We have made changes to the appeals process and, if a complainant is still unsatisfied with the response they have, they can escalate it to the Parliamentary and Health Service Ombudsman. Noble Lords asked me to tell them about the progress of the Government’s commitment to supporting parents to make family-based arrangements. The survey we did will be published in due course.

I am sorry to have run out of time, because this is a subject dear to my heart; I could spend all day talking to noble Lords about it and answering your questions, believe me. Please go away from here understanding that we know child maintenance is important, we are on it and we are going to make the changes we need to make to take children out of poverty so they can get the best chances in life.

[The Deputy Chairman of Committees (Baroness Garden of Frognal) (LD)]

Thank you, Minister. That completes the business before the Grand Committee this afternoon. I remind Members to sanitise their desks and chairs before leaving the Room.

Committee adjourned at 6.38 pm.