Bailiffs: Regulatory Reform
Debate between Andy Slaughter and Emma Reynolds(5 years, 11 months ago)
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Emma Reynolds
I could not agree more. I have had contact with that trade association. It is simply not realistic to expect a trade association, which is there to represent its members, to take action against those members. In fact, the lead of that organisation was on “World at One” on Radio 4 today claiming that there was a robust complaints procedure. I beg to differ and will address that point towards the end of my speech.
The worst case of this kind that I have heard—I know that my hon. Friend the Member for Croydon Central (Sarah Jones) has raised it with the Minister and will speak about it today—is the devastating case of Jerome Rogers, who took his own life. He had offered to pay back the debt in stages, but the bailiffs refused. I pay tribute to the brave campaigning of his family, who are here today. We owe it to them to do all we can to change the culture of the bailiff industry so that they are there to help, not penalise people. There is a positive example from Hammersmith and Fulham Council in London, which has stopped using bailiffs to enforce the collection of council tax arrears because it thinks it is better to try to work with the people involved and help them pay back that debt rather than forcing them into a spiral of ever more debt.
Andy Slaughter (Hammersmith) (Lab)
I am grateful to my hon. Friend for mentioning Hammersmith and Fulham Council, which as she correctly said stopped using bailiffs to enforce council tax debts from April last year. Collection rates have not gone down since. One council cabinet member said:
“We have done this by intervening early with residents who may have trouble paying council tax, speaking to them in a respectful and supportive way to develop a sustainable repayment plan that both protects the council’s income while avoiding forcing people into making bad financial decisions to avoid bailiffs, such as resorting to payday lenders or missing rent payments.”
Should not all local authorities and anyone trying to enforce debts adopt that as their philosophy?