Service Complaints Ombudsman: Annual Report 2023

Thursday 9th May 2024 Written Statements

[The Minister for Defence People and Families (Dr Andrew Murrison)]

I am pleased to lay before Parliament today the Service Complaints Ombudsman for the Armed Forces annual report for 2023 on the fairness, effectiveness and efficiency of the service complaints system.

This report is published by Mariette Hughes and covers the operation of the service complaints system and the work of her office in her third year as the ombudsman.

The findings of the report will now be considered fully by the Ministry of Defence, and a formal response to the ombudsman will follow once that work is complete.

[HCWS452]