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Written Question
Carer's Allowance: Overpayments
Wednesday 1st May 2024

Asked by: Martyn Day (Scottish National Party - Linlithgow and East Falkirk)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the highest value overpayment has been for Carer’s Allowance in the (a) 2021-22, (b) 2022-23 and (c) 2023-24 financial years.

Answered by Paul Maynard

Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.

Where overpayments do occur due to not being entitled to the benefit, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.

Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents just 2.1% of our £3.3bn Carer’s Allowance expenditure.

The information requested has been provided in the table below. To avoid potentially disclosing personal information, we have bucketed the values requested.

Highest Value Carer’s Allowance Overpayment

2021/22

2022/23

2023/24

Total

£60-70k

£30-40k

£40-50k

The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.

Note that the values represent the original overpayment amount when raised on Debt Manager. As the year relates to when the overpayment was raised as a debt for recovery, it does not necessarily relate to the period as to when benefit was overpaid. The overpayments above all span periods of many years.

Note that the data provided is for all categories of overpayment. It is not necessarily the case that these overpayments arose due to claimants breaching the earnings limit.


Written Question
Carer's Allowance: Overpayments
Wednesday 1st May 2024

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many carer’s allowance overpayments over (a) £5,000 and (b) £20,000 there were in (i) 2022-23 and (ii) 2023-24.

Answered by Paul Maynard

We recognise the significant contribution of carers to supporting those most in need, which is why we have increased Carer's Allowance by almost £1,500 since 2010.

As with all DWP benefits, claimants have a responsibility to ensure they are entitled to the benefit they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses. This is set out at: Carer's Allowance: Eligibility - GOV.UK (www.gov.uk)

Where overpayments do occur due to not being entitled to the benefit, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.

Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.

The information requested has been provided in the table below.

Carer’s Allowance Overpayment Value Grouping

2022/23

2023/24

£5000.00 - £20,000.00

1,310

1,300

Over £20,000.00

60

40

Total

1,370

1,340

The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.

Note that the year relates to when the debt was raised on Debt Manager, and therefore not necessarily the period as to when Carer’s Allowance was overpaid. The overpayments may span periods of many years.


Written Question
Carer's Allowance: Overpayments
Wednesday 1st May 2024

Asked by: Owen Thompson (Scottish National Party - Midlothian)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how frequently HM Revenue and Customs provides his Department with earnings alerts on potential overpayments of carer’s allowance.

Answered by Mims Davies - Shadow Minister for Women and Equalities

HMRC provides DWP with 4 daily alerts to changes of earnings, based off a set of business logic/rules which covers Carers Allowance, Housing Benefit and Pension Credit. The earnings notified do not take account of allowable expenses which people in receipt of Carer’s Allowance may wish to deduct.


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Birkenhead)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance overpayments have been referred to HM Courts and Tribunals Service since February 2022.

Answered by Paul Maynard

Since February 2022, there have been 119 cases accepted for prosecution for benefit fraud that were so serious they met the threshold for prosecution by The Crown Prosecution Service (CPS) where Carer’s Allowance was the primary overpayment.

Note that this this figure only represents those cases accepted by CPS and does not indicate prosecution outcome. Data is for the period 1/2/2022 to 17/4/2024.

The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Birkenhead)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance cases were flagged as potentially in need of investigation by the VEPs system in the 2023-24 financial year; and of these, how many (a) were and (b) were not investigated.

Answered by Paul Maynard

The information requested is not readily available and to provide it would incur disproportionate cost.


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Birkenhead)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.18 of the National Audit Office report entitled Investigation into overpayments of Carer’s Allowance, published on 26 April 2019, what changes were made to the business rules of the Verify Earnings and Pensions Service that revised downwards the number of alerts that were forecast to be generated from 380,000 to 75,000.

Answered by Paul Maynard

A review of rules has provided a streamlined approach to the identification of VEP rules, enabling alignment with the latest HMRC data that feeds into DWP Real Time Earnings (RTE) system.

Examples of improvements include benefit specific rules, such as details of fluctuations in income, one off payments and irregular payments revision.

The Department is constantly reviewing available resources against priorities.


Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Birkenhead)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance cases his Department pursued for overpayments of (a) between (i) £500 and £999.99 and (ii) £1,000 and £2,000 and (b) more than £2,000 in 2023-24.

Answered by Paul Maynard

We recognise the significant contribution of carers to supporting those most in need, which is why we have increased Carer's Allowance by almost £1,500 since 2010.

Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.

Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.

Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.

The information requested has been provided in the table below.

Value Grouping

Volume of new overpayments of Carer’s Allowance in 23/24

£500.00 - £999.99

11.9k

£1000.00 - £2000.00

13.2k

More than £2000.00

6.8k

Total

31.9k

The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.


Written Question
Carer's Allowance: Overpayments
Tuesday 23rd April 2024

Asked by: Jessica Morden (Labour - Newport East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people received fines for overpayment of Carer's Allowance in (a) 2020, (b) 2021, (c) 2022, (d) 2023 and (e) as of 1 April 2024; and what was the total amount of these fines.

Answered by Paul Maynard

Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.

Overpayments occur when an individual receives a payment they are not entitled to. The fines imposed by DWP for overpayments vary depending on the circumstances of the overpayment.

Administrative Penalties may be offered by the fraud investigator as an alternative to a prosecution in certain cases where there has been benefit fraud or attempted benefit fraud.

The table below provides the volume and value of Administrative Penalties accepted due to an overpayment of Carer’s Allowance, by financial year.

Financial Years

Volume of Administrative Penalties

Value

2020/21

64

£114.4k

2021/22

43

£80.2k

2022/23

43

£81.3k

2023/24

75

£140.8k

For cases of claimant error, a £50 Civil Penalty may be imposed by DWP where an individual incurs an overpayment as a result of failing to provide accurate information and have not taken reasonable steps to correct the error.

The table below provides the volume and value of Civil Penalties given due to an overpayment of Carer’s Allowance, by financial year.

Financial Years

Volume of Civil Penalties

Value

2020/21

14.9k

£0.747m

2021/22

26.3k

£1.309m

2022/23

24.8k

£1.241m

2023/24

30.1k

£1.506m

Note that our latest figures show there are approximately 1.4 million people claiming Carer’s Allowance.

The data provided for this response is for the volume of penalties, and it is important to note that individuals can receive more than one penalty.

Data been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. Our analysis has not captured a small but unknown number of penalties that are logged as debts in their own right on the debt MI system. Our understanding is that this approach is rarely used for Carer’s Allowance.

More information about DWP penalties policy can be found here: Penalties policy: in respect of social security fraud and error - GOV.UK (www.gov.uk)


Written Question
Carer's Allowance: Overpayments
Friday 19th April 2024

Asked by: Margaret Greenwood (Labour - Wirral West)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many overpayments of carer’s allowance of (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) more than £20,000 were made in the (i) 2021-22, (ii) 2022-23 and (iii) 2023-24 financial years.

Answered by Paul Maynard

Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.

Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.

Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.

The information requested has been provided in the table below.

Carer’s Allowance Debt Value Grouping

2021/22

2022/23

2023/24

£0.01 - £500.00

26.4k

20.3k

28.0k

£500.01 - £1000.00

12.2k

11.4k

11.9k

£1000.01 - £5000.00

18.4k

16.4k

18.6k

£5000.01 - £20,000.00

2.9k

1.3k

1.3k

Over £20,000.00

0.1k

0.1k

0.0k

Total

60.1k

49.5k

59.9k

The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.


Written Question
Carer's Allowance: Overpayments
Friday 19th April 2024

Asked by: Margaret Greenwood (Labour - Wirral West)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many debts of overpayments of Carer's Allowance his Department was seeking to recover in value brackets (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) over £20,000 as of 6 April 2024.

Answered by Paul Maynard

Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.

Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.

Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.

The information requested has been provided in the table below.

Carer’s Allowance Debt Value Grouping

Volume of Carer’s Allowance Debts

£0.01 - £500.00

61.9k

£500.01 - £1000.00

29.7k

£1000.01 - £5000.00

53.2k

£5000.01 - £20,000.00

11.3k

Over £20,000.00

0.3k

Total

156.3k

The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.

Data is taken as a snapshot as at 03/04/2024, the closest date we can obtain to 06/04/2024.