Asked by: Baroness Jones of Whitchurch (Labour - Life peer)
Question to the Department for Science, Innovation & Technology:
To ask His Majesty's Government what steps they are taking to update the Digital skills and inclusion policy published on 5 April 2017, and when they plan to publish an updated version.
Answered by Viscount Camrose - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
The 2022 Digital Strategy outlined work across Government to promote digital inclusion and digital skills. HMG is investing £3.8bn in skills in England by 2024-25 and recently quadrupled the scale of Skills Bootcamps. Additionally, the Digital Skills Entitlement offers free basic digital skills training to adults in England.
The Department for Science, Innovation and Technology is responsible for coordinating cross-Government digital inclusion policy. Digital inclusion is a cross-cutting issue and responsibility for relevant policies, including monitoring and evaluation, sit within individual government departments.
Asked by: Baroness Jones of Whitchurch (Labour - Life peer)
Question to the Department for Science, Innovation & Technology:
To ask His Majesty's Government what percentage of the population they estimate will be digitally literate by 2030.
Answered by Viscount Camrose - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
This Government has been clear that ensuring that no one is left behind in the digital age is a key priority. The 2023 Consumer Digital Index found that 92% of UK adults have the ‘Essential Digital Skills for Life’.
The National Curriculum subject of computing ensures that pupils become digitally literate so that they are able to use, express themselves and develop their ideas through information and communication technology, at a level suitable for the future workplace and as active participants in a digital world. Computing is compulsory in all Local Authority maintained schools across Key Stages 1 to 4.
Media literacy is also included in the citizenship curriculum which is compulsory for all maintained secondary schools. Furthermore, under our ambitious Online Media Literacy Strategy, we have provided almost £2.5million in grant funding for projects designed to build the media literacy and critical thinking skills for users of all ages.
The government has also introduced a digital skills entitlement in August 2020 for adults with no or low digital skills to undertake specified digital qualifications, up to Level 1, free of charge. Such qualifications enable people to gain the skills needed to participate in modern life, access further study, and find and progress in work.
Asked by: Catherine West (Labour - Hornsey and Wood Green)
Question to the Department for Education:
To ask the Secretary of State for Education, whether her Department is taking steps to increase access to electrical appliance repair and reuse skills training.
Answered by Luke Hall - Minister of State (Education)
This government is committed to delivering a world-leading skills system which is employer-focused, high-quality, and fit for the future.
The government is investing £3.8 billion more in further education and skills over this Parliament to ensure people can access high-quality training and education that addresses skills gaps and boosts productivity. The department are working with industry to shape our training offers, creating more routes into skilled employment in key sectors, including green jobs.
The department’s high-quality employer-designed apprenticeships, including the Level 3 Digital Device Repair Technician standard, also continue to support employers and apprentices to develop the skills needed in the green economy.
Employer-led standards have shaped the design of T Levels, which are new level 3 qualifications for 16 to 19 year olds that reflect modern industrial practice and include a 45 day industry placement. Engineering and Manufacturing T Levels in Maintenance, Installation and Repair were introduced in 2022, where students can choose to specialise in electrical and electronics.
The department’s reforms are strengthening higher and further education to help more people get good jobs and upskill and retrain throughout their lives and to improve national productivity.
The department is delivering reforms to increase uptake of high-quality higher technical education. Central to these reforms is the introduction of Higher Technical Qualifications (HTQs).
HTQs are new or existing Level 4 and 5 qualifications (such as Higher National Diploma’s, Foundation Degrees and Diploma HE) that have been approved by the Institute for Apprenticeships and Technical Education to indicate their alignment to employer-led occupational standards. These qualifications have been developed by awarding bodies in collaboration with employers and businesses so that students get the specific training, knowledge and skills required for their chosen career.
To date, 172 qualifications have been approved as HTQs across Digital, Construction and the Built Environment, Health & Science, Business and Administration, Education and Early Years, Engineering & Manufacturing and Legal, Finance and Accounting occupational routes, for first teach beginning between September 2022 and September 2024.
There are HTQs approved in science, technology, engineering and mathematics (STEM) related subjects, including Engineering and Manufacturing and Construction and the Built Environment that will help provide the skills needed for industries.
The department is investing up to £115 million of funding to help support the growth in higher technical provision across the country.
Asked by: Seema Malhotra (Labour (Co-op) - Feltham and Heston)
Question to the Department for Education:
To ask the Secretary of State for Education, how many businesses can be involved in the provision of (a) a T Level industry placement and (b) flexi-job apprenticeships.
Answered by Luke Hall - Minister of State (Education)
T Levels offer students a mixture of classroom learning and ‘on-the-job’ experience during an industry placement of at least 315 hours (approximately 45 days). Industry placements can be split across a maximum of two employers to help deliver a breadth of experience for the student, as well as creating opportunities within small to medium enterprises, in sectors such as creative, digital and construction, where short project-based work is common. Alternatively, a placement can be carried out across an employer’s supply chain or network, up to a maximum of two partners/sub-contractors, to enable students to experience an end-to-end process.
Over 16,000 students started a T Level course from September 2023, which is almost as many students as in the first three cohorts combined, and the department will be introducing new T Levels in September 2024. As the department scale up T Levels, we are keen to increase the numbers of employers offering industry placements. The department has recently published the T Level Action Plan, which sets out further measures the department is taking over the year ahead to support providers and employers to grow their T Level programmes and support even more young people across the country. This includes new resources from the Strategic Development Network to support easier engagement between providers and employers. The T Level action plan can be found here: https://assets.publishing.service.gov.uk/media/6627c087d29479e036a7e68e/T_Level_Action_Plan_2023_to_2024.pdf.
Flexi Job Apprenticeship Agencies (FJAAs) were introduced in 2022 to support sectors with short-term, project-based work to access apprenticeships. They allow apprentices to work with different host employers, and on a range of projects, to gain the skills and knowledge needed to be successful in their chosen field.
An organisation must be on the Register of FJAAs to operate as a Flexi-Job Apprenticeship Agency. Any business can contact an agency to become a host employer. The department does not place a limit on how many host employers an agency can work with, it is for the agency to decide what is best for their delivery model.
FJAAs will arrange placements with one or more host employer to cover the duration of the apprenticeship. Placements must offer apprentices the chance and time to obtain and embed the knowledge, skills and behaviours required for their apprenticeship standard. There were 640 FJAA apprenticeship starts in the 2022/23 academic year and 570 starts have been reported from August to January in the 2023/24 academic year. More details on Flexi Job Apprenticeships can be found here: https://www.gov.uk/government/publications/flexi-job-apprenticeships.
Asked by: David Evennett (Conservative - Bexleyheath and Crayford)
Question to the Department for Education:
To ask the Secretary of State for Education, what steps her Department are taking to encourage businesses to invest in skills training.
Answered by Luke Hall - Minister of State (Education)
This government is committed to delivering a world-leading skills system which is employer-focused, high-quality, and fit for the future. The department’s reforms are backed with an investment of £3.8 billion over the course of this Parliament to strengthen higher and further education to help more people get good jobs, upskill and retrain throughout their lives and to improve national productivity.
Over 5,000 employers have been involved in the development of nearly 700 high-quality apprenticeships to meet their industry skills needs. To support employers of all sizes offer apprenticeships, the government has increased investment in apprenticeships to over £2.7 billion in the 2024/25 financial year. This includes investing a further £60 million to meet overall increased employer demand for apprenticeships and encourage small-medium enterprises (SMEs) to take on young apprentices.
From April, the department pays 100% of training costs when SMEs take on new apprentices aged 16-21. Additionally, larger employers can now transfer more of their levy funds (50% increased from 25%) to support businesses of all sizes, which will help more employers to invest in apprenticeship training.
Skills Bootcamps offer free, flexible courses of up to 16 weeks, giving people the chance to build sector-specific skills with an offer of a job interview on completion. Training providers work with employers to ensure training is designed to teach the skills employers need. To date, over 1000 employers have been involved in Skills Bootcamps. Employers play a range of roles from supporting the design and delivery of the training, to recruiting learners that complete training into a job, or an apprenticeship. Employers can also use Skills Bootcamps to upskill their existing employees, subject to a 10% contribution for SMEs and 30% contribution for large employers.
Institutes of Technology bring education and business closer together, creating unique collaborations between colleges, universities and industry which deliver higher-level technical education with a clear route to high skilled employment. The department has provided £300 million of capital funding for infrastructure and industry standard equipment to increase capacity to deliver level 4/5 technical skills. In addition, employer partners were encouraged to provide additional support (monetary and in kind) which for the wave 2 competition was set at 35% of value of capital expenditure.
In October 2023, the department launched a new website called Skills for Careers that provides a single digital front door to information about skills training options and careers. A link to Skills for Careers can be found here: https://www.skillsforcareers.education.gov.uk/pages/skills-for-life. From Skills for Careers, users are guided through government’s skills offer from apprenticeships to Skills Bootcamps, A levels to Multiply. The website provides an overview of each option along with information about writing job applications and CVs.
Across all areas of England, employer-led Local Skills Improvement Plans (LSIPs) have helped engage thousands of local businesses and have brought them together with local providers and stakeholders to collaboratively agree and deliver actions to address local skills needs. By giving employers a more strategic role in the skills system, LSIPs are helping to drive greater employer investment in skills and ensure businesses are more actively involved in the planning, design and delivery of skills provision.
Departmental officials are also working with the Office for Investment and Department for Business and Trade to provide support for investors to navigate the skills system at a national and local level and encourage take-up of government funded skills programmes and employer investment in skills, as well as build strategic partnerships with local education and training providers. Whilst it is not a core part of their role, some of the designated employer representative bodies leading the LSIPs have engaged with inward investors as part of developing and implementing their LSIPs.
Asked by: Daisy Cooper (Liberal Democrat - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether she plans to publish a response to the Patient Coalition for AI, Data and Digital Tech in Health's report entitled Public and Patient Experience of the NHS app, published on 27 March 2024, in the context of its recommendations on retaining (a) face-to-face and (b) telephone appointments.
Answered by Andrew Stephenson - Minister of State (Department of Health and Social Care)
We recognise that digital skills levels are not universal, including amongst those people who need our health services the most. NHS England is therefore collaborating with local organisations and charities to include NHS App support in their outreach programmes. Alongside this, we have a priority programme to develop secure and safe ways for families and carers to access the NHS App on behalf of other people. The efficiency that the NHS App brings to frontline health services frees up staff to reach people who cannot access digital services via face-to-face and telephone appointments which will continue to be available.
The Department is not planning to publish a formal response to the report, but will use the recommendations to inform ongoing work to improve the App.
People can currently log in to the NHS App with their face ID or fingerprint and can be remembered on their device too. We are introducing more automated ID checks and new forms of login in the next 6 months, to make it even quicker for people to register and log in to the NHS App across a range of devices. This includes our web version that people without smartphones can access.
In the short term, we are making it easier to read information in the medical record, appointment lists, test results and prescription information. NHS England is making strategic changes in how the data is sent from system suppliers which will allow it to be more clearly presented.
We are updating plans to help frontline staff support their patients to use the NHS App, through training and support. This will be backed up by improvements to existing help pages and support processes and redesigning the contact form to make sure queries can be quickly resolved.
NHS England will work closely with frontline staff, Patient Participation Groups and our large App Ambassador network so that they can explain the NHS App to patients. This network will be expanded so that awareness of the support offer is raised further as suggested in the report.
Asked by: Daisy Cooper (Liberal Democrat - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment she has made of the potential implications for her policies of the Patient Coalition for AI, Data and Digital Tech in Health report entitled Public and Patient Experience of the NHS app, published on 27 March 2024.
Answered by Andrew Stephenson - Minister of State (Department of Health and Social Care)
We recognise that digital skills levels are not universal, including amongst those people who need our health services the most. NHS England is therefore collaborating with local organisations and charities to include NHS App support in their outreach programmes. Alongside this, we have a priority programme to develop secure and safe ways for families and carers to access the NHS App on behalf of other people. The efficiency that the NHS App brings to frontline health services frees up staff to reach people who cannot access digital services via face-to-face and telephone appointments which will continue to be available.
The Department is not planning to publish a formal response to the report, but will use the recommendations to inform ongoing work to improve the App.
People can currently log in to the NHS App with their face ID or fingerprint and can be remembered on their device too. We are introducing more automated ID checks and new forms of login in the next 6 months, to make it even quicker for people to register and log in to the NHS App across a range of devices. This includes our web version that people without smartphones can access.
In the short term, we are making it easier to read information in the medical record, appointment lists, test results and prescription information. NHS England is making strategic changes in how the data is sent from system suppliers which will allow it to be more clearly presented.
We are updating plans to help frontline staff support their patients to use the NHS App, through training and support. This will be backed up by improvements to existing help pages and support processes and redesigning the contact form to make sure queries can be quickly resolved.
NHS England will work closely with frontline staff, Patient Participation Groups and our large App Ambassador network so that they can explain the NHS App to patients. This network will be expanded so that awareness of the support offer is raised further as suggested in the report.
Asked by: Marsha De Cordova (Labour - Battersea)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department it taking to help ensure that disabled people have access to reasonable adjustments in the workplace.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
All employers have a duty under the Equality Act 2010 to make ‘reasonable adjustments’ in the workplace where a disabled person would otherwise be put at a substantial disadvantage compared with their colleagues. The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act and providing guidance on reasonable adjustments.
For disabled people who require adjustments which are beyond reasonable adjustments, Access to Work (AtW) can provide a grant for the disability related extra costs of working a disabled employee may face. To support employers an AtW case manager will contact the customer’s employer ahead of making an AtW award to offer advice on reasonable adjustments an employer can provide and the support available under the AtW scheme.
DWP has worked with stakeholders to develop a series of Adjustments Passports and Planners to support disabled people, and those with a health condition, with the transitions into employment and between jobs. The Adjustments Passport and Planners provide individuals with an up to date document of their adjustments and working requirements and empower the holder to have more structured conversations about their disability with their employer. They also raise awareness of Access to Work, and where an application is made, help to reduce the need for another assessment, enabling support to be put in place more quickly.
The Disability Confident scheme provides employers with the knowledge, skills, and confidence they need to attract, recruit, retain and develop disabled people in the workplace. When an employer signs-up to the Disability Confident scheme, they agree to commitments which include anticipating and providing reasonable adjustments as required. They also agree to support any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. The scheme provides resources for members including the recently published Disability Confident Manager’s Guide which explains how managers can make and review reasonable adjustments, consider flexible working, and includes examples of other types of adjustments.
As part of the government's response to the Health is Everyone’s Business Consultation, DWP has developed a digital service for employers, offering tailored guidance on health and disability. The service is called Support with Employee Health and Disability and is live across GB, testing very well with employers. Developed with small and medium enterprise (SME) employers, using user centred design principles, the service offers a simple, interactive and highly usable resource which helps employers to feel more confident having conversations about health and disability, as well as understanding and fulfilling their legal obligations on topics such as reasonable adjustments, and signposting to sources of expert support.
The fit note includes an option to allow a healthcare professional to indicate that a patient ‘may be fit for work subject to the following advice’ and provide general details of the functional effect of the individual’s condition and recommend common types of workplace adjustments. However, over 10 million fit notes each year are issued in England without any such advice, resulting in a missed opportunity to help people get the appropriate support they may need to remain in work.
That is why we announced funding in the 2023 Autumn Statement to test new ways of providing individuals receiving a fit note with tailored support, including referral to support through their local WorkWell service pilot. To support this, we launched a Call for Evidence to seek views on how the current fit note process works and the support required to facilitate meaningful work and health conversations and help people start, stay and succeed in work.
Asked by: Seema Malhotra (Labour (Co-op) - Feltham and Heston)
Question to the Department for Education:
To ask the Secretary of State for Education, what recent steps she has taken to help increase engagement between employers and further education colleges.
Answered by Luke Hall - Minister of State (Education)
The department wants providers to continue to offer high-quality, relevant provision and to build upon the already fantastic work they do in partnership with local employers. The coming decade will see substantial economic change and as the economy changes, so will the skills needs of learners and employers. The department recognises that this will play out in different ways across the country and that is why the department introduced Local Skills Improvement Plans (LSIPs) to support local innovation and growth so that every part of the country can succeed in its own unique way.
The department is delighted that across all areas of England, employer-led LSIPs have already helped engage thousands of local businesses and have brought them together with local providers and stakeholders to collaboratively agree and deliver actions to address local skills needs. By building locally owned LSIPs from the ground up, the department is reshaping the skills system to better support people to train for, and succeed in, their local labour market.
The department welcomes the excellent engagement currently taking place between the designated employer representative bodies (ERBs) leading the LSIPs and local providers of technical education and training. It has meant that in summer 2023, all 38 areas of England published a plan, which was approved by the Secretary of State for Education, setting out local skills priorities and actions across the next three years. Moving forward, the ERBs leading the implementation and review of the LSIPs are continuing to work closely with local providers and stakeholders to deliver the priority actions set out in the LSIPs. Indeed, each ERB will provide a public annual progress report in June 2024 and 2025 setting out progress made since publication of the LSIPs.
LSIPs are working alongside the department’s wider reforms to further education (FE) funding and accountability, enabling a step change in how FE provision meets local skills needs. To help ensure the success of the programme, and as part of this government’s commitment to continue to invest significantly into FE, the department provided a dedicated £165 million Local Skills Improvement Fund (LSIF) to support providers to work collaboratively to respond to the needs identified in the LSIPs.
Provider projects the department is funding through the LSIF include training to plug key skills gaps in digital, net zero and green, construction, artificial intelligence and health and social care, all of which were identified as priorities by employers through the LSIPs.
Together, LSIPS and the LSIF are galvanising and bringing employers and providers closer together to spread opportunity for young people, skills for businesses and growth for all areas of this country.
Asked by: Seema Malhotra (Labour (Co-op) - Feltham and Heston)
Question to the Department for Education:
To ask the Secretary of State for Education, what recent steps she has taken to ensure careers advisors have knowledge of level 4 and 5 qualifications.
Answered by Luke Hall - Minister of State (Education)
The National Careers Service (NCS) provides free, up to date, impartial information, advice and guidance on careers, skills and the Labour Market in England. It helps customers make informed choices about their career and learning options, whatever their age, ethnic group and background.
Over 760 careers advisers support customers to be:
The department has commissioned the Career Development Institute (CDI) to develop a bespoke Continuing Professional Development programme for careers advisers. In addition, the department regularly disseminates key information and updates via bulletins and newsletters to careers advisers in the community to ensure they have up to date information, including changes to the NCS website.
The Careers and Enterprise Company has developed case studies which showcase the affordable and successful delivery of the personal guidance. Through investing in Careers Leaders, the department is supporting schools to become better commissioners of careers professionals. The CDI is doing excellent work to put in place programmes to train and upskill careers professionals, including a new focus on digital skills.
The Gatsby Charitable Foundation has agreed funding for a new three-year programme to be delivered by the CDI to raise the profile of technical education among careers advisers working in schools and colleges across England. Careers advisers play a key role in helping young people define their career goals, understand their own strengths and development needs and decide on the right pathway to gain the skills needed to reach their goals. This new programme will raise careers advisers’ awareness and understanding of technical education pathways so they can confidently discuss them as options for the young people they work with.