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Written Question
Retail Trade: Crimes of Violence
Tuesday 19th September 2023

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what information her Department holds on the number and proportion of retail crimes that involve physical assaults on staff.

Answered by Chris Philp - Minister of State (Home Office)

Retail crime of any form, including violence and abuse, is not acceptable, and the Government takes this issue very seriously.

The Government has legislated to introduce a statutory aggravating factor for assault against any public facing worker via section 156 of the Police Crime Sentencing and Courts Act 2022. The statutory aggravating factor applies in cases of assault where an offence is committed against those performing a public duty or providing a service to the public and ensures the courts treat the public-facing nature of a victim’s role as an aggravating factor when considering the sentence for an offence.

The Home Office works closely with retailers and trade organisations, including USDAW, and police partners via the National Retail Crime Steering Group (NRCSG) to ensure that the response to crimes affecting the retail sector is as robust as it can be.

On a national level, the Home Office works closely with the police-led National Business Crime Centre (NBCC) to understand the crimes affecting businesses and help ensure businesses and police are working effectively together. The Home Office is committed to working closely with the NBCC on all aspects of business crime and has provided funding to assist with their online retail crime hub which holds vital resource assets for the retail sector, including training packages. Shopworker Videos (nbcc.police.uk)

Further training is available on the British Retail Consortium website, which hosts a dedicated resource page on behalf of the NRCSG and includes valuable links to training to help retail workers de-escalate threatening situations.DE-ESCALATION TRAINING (brc.org.uk)

The Home Office collects and publishes data on crime affecting commercial premises as part of the Commercial Victimisation Survey, which was last published in May 2023 and is available at:

https://www.gov.uk/government/statistics/crime-against-businesses-findings-from-the-2022-commercial-victimisation-survey

This includes data on the proportion of premises which experienced a physical assault on their staff, and the responses of the police to reports of crime from commercial premises.

These data provide us with a good understanding of the prevalence to crime against retail premises. The Home Office does not hold data on the number of incidents of retail crime and as such it is not possible to calculate a proportion of retail crime incidents that were attended by the police. The Home Office also holds no information on the number of cases where CCTV or body cam evidence were collected.

Police forces across England and Wales have recently committed to pursuing any available evidence where there is a reasonable chance it could lead them to catching a perpetrator and solving a crime. For retail crime this could include reviewing CCTV evidence to identify suspects or using the Police National Database for facial searches where appropriate to do so.

I encourage the innovative use of new technology including facial recognition, where legal and appropriate. It is for individual retailers to decide what tools to use to prevent retail crime.

Operational decisions will always be a matter for individual police chiefs and their force. This Government has given the police more resources to deal with crimes, including retail crime, and, thanks to our successful uplift programme through which we recruited over 20,000 additional officers, we now have a record number of officers across forces in England and Wales. The specific data requested is not held centrally.


Written Question
Gender Based Violence: Devon
Thursday 2nd May 2024

Asked by: Simon Jupp (Conservative - East Devon)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he is taking to help tackle violence against women and girls in East Devon constituency.

Answered by Laura Farris - Parliamentary Under Secretary of State (Ministry of Justice) (jointly with Home Office)

It is difficult to determine the specific activity to tackle violence against women in the East Devon constituency as services are mostly commissioned at a national level, and not monitored by the Home Office by constituency.

To help support local service commissioners, we published a revised National Statement of Expectations in March 2022, which sets out how local areas should commission effective services. It also aims to increase understanding of the need for specialist services and the value of those designed and delivered by and for the users and communities they aim to serve.

As part of the effort to tackle these crimes across England and Wales, in 2021 we published our cross-Government Tackling Violence Against Women and Girls Strategy to help ensure that women and girls are safe everywhere - at home, online, at work and in public. This was followed by a complementary cross-Government Tackling Domestic Abuse Plan in 2022.

These documents aim to transform the whole of society’s response to these crimes with actions to prevent abuse, support victims and pursue perpetrators, as well as to strengthen the systems that underpin the response. The actions set out in both strategy documents benefit all regions across England and Wales, including East Devon.

The Tackling Domestic Abuse Plan committed to over £230 million from 2022-2025. As part of this commitment, the joint Home Office-Ministry of Justice VAWG Support and Specialist Service Fund will provide up to £8.3 million (in total) from 2023-2025 for specialist organisations to support victims often facing the greatest barriers to getting the help they need.

The Tackling Domestic Abuse Plan funding also includes the Children Affected by Domestic Abuse (CADA) Fund, which allocated £10.3 million over three years (2022-2025) to eight organisations across England and Wales to provide specialist support within the community to children who have been impacted by domestic abuse. Part of this includes c.£1.25m for the Children’s Society to provide direct support for children and young people and families, including those from rural and hard to reach communities, covering Devon, Shropshire, Rochdale and Merseyside.

In May 2023, the Home Office also launched a £300,000 ‘flexible fund’ trial in partnership with Women’s Aid Federation for England to make direct cash payments of £250 to victims and survivors of domestic abuse (£500 to those with children and those who are pregnant) to help remove barriers to leaving an abusive relationship. In November 2023, the Government commitment to support victims was renewed with a further £2m investment into the Flexible Fund until March 2025.

Through the current Round Five of the Safer Streets Fund, the Home Office has directly awarded £34 million to Police and Crime Commissioners across England and Wales to deliver interventions to tackle neighbourhood crime, anti-social behaviour and VAWG. Devon and Cornwall received £819,998.64 (2024-2025) to support projects covering Paignton, Camborne and Redruth and are delivering educational training packages such as bystander training to help address behaviour and attitudes on VAWG and using night-time economy marshalls for patrols in the town centres.


Scottish Government Publication (Statistics)
Justice Directorate
Safer Communities Directorate

Dec. 05 2023

Source Page: Scottish Prison Population Statistics 2022-23
Document: Supplementary tables (ODS)

Found: of violence All Under 16 All All All 0 Untried individuals 1: Non-sexual crimes of violence All Under


Written Question
Retail Trade: Crimes of Violence
Monday 23rd October 2023

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to tackle verbal and physical abuse against shop workers.

Answered by Chris Philp - Minister of State (Home Office)

Retail crime, including shoplifting and violence and abuse, is not acceptable and the Government takes this issue very seriously. I expect police to take a zero-tolerance approach to it.

Police forces across England and Wales have recently committed to pursuing any available evidence where there is a reasonable chance it could lead to catching a perpetrator and solving a crime. For retail crime this could include reviewing CCTV evidence and using the Police National Database for facial searches to identify suspects where appropriate to do so.

The Home Office works closely with retailers and trade organisations, including the British Retail Consortium, Association of Convenience Stores and USDAW, and police partners via the National Retail Crime Steering Group (NRCSG) to understand the trends in crime affecting retailers and to ensure a robust response. In recent weeks, I have met senior policing leads and retail sector representatives to discuss the recent increase in shoplifting and what we can do together to tackle it.

The Government legislated to introduce a statutory aggravating factor for assault against any public facing worker via section 156 of the Police Crime Sentencing and Courts Act 2022. This ensures the courts treat the public-facing nature of a victim’s role as an aggravating factor when considering the sentence for an offence.

This week is Safer Business Action Week, where the National Business Crime Centre, police and partners across the country are joining together to tackle business crime in their communities, which has my full support. The week of action will involve Business Reductions Partnerships (BCRPs), Business Improvement Districts (BIDs) and the private security industry working with local police forces to deliver a focused operation with joint patrols, the targeted intervention of offenders and a range of crime prevention activity including raising awareness with the public. This week also promotes the ShopKind campaign, which signals to everybody how important this issue is and reminds customers to consider their behaviour towards shop staff.

This Government has also given the police more resources to deal with crimes, including retail crime, and, thanks to our successful uplift programme through which we recruited over 20,000 additional officers, we now have a record number of officers across forces in England and Wales.


Scottish Government Publication (FOI/EIR release)
Safer Communities Directorate

Dec. 28 2023

Source Page: Convictions broken down by age: FOI release
Document: 202300356229 final tables (Excel)

Found: and offences10832139288117567859All crimes71912556919653630Non-sexual crimes of violence1361612622345Homicide


Select Committee
Co-op Group
VTR0043 - Violence and abuse towards retail workers

Written Evidence May. 15 2024

Inquiry: Violence and abuse towards retail workers
Inquiry Status: Closed
Committee: Home Affairs Committee (Department: Home Office)

Found: VTR0043 - Violence and abuse towards retail workers Co-op Group Written Evidence


Written Question
Retail Trade: Crimes of Violence
Tuesday 19th September 2023

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many and what proportion of cases of physical assault against (a) retail staff and (b) members of the public in a retail outlet led to a prosecution in the last 12 months.

Answered by Chris Philp - Minister of State (Home Office)

Retail crime of any form, including violence and abuse, is not acceptable, and the Government takes this issue very seriously.

The Government has legislated to introduce a statutory aggravating factor for assault against any public facing worker via section 156 of the Police Crime Sentencing and Courts Act 2022. The statutory aggravating factor applies in cases of assault where an offence is committed against those performing a public duty or providing a service to the public and ensures the courts treat the public-facing nature of a victim’s role as an aggravating factor when considering the sentence for an offence.

The Home Office works closely with retailers and trade organisations, including USDAW, and police partners via the National Retail Crime Steering Group (NRCSG) to ensure that the response to crimes affecting the retail sector is as robust as it can be.

On a national level, the Home Office works closely with the police-led National Business Crime Centre (NBCC) to understand the crimes affecting businesses and help ensure businesses and police are working effectively together. The Home Office is committed to working closely with the NBCC on all aspects of business crime and has provided funding to assist with their online retail crime hub which holds vital resource assets for the retail sector, including training packages. Shopworker Videos (nbcc.police.uk)

Further training is available on the British Retail Consortium website, which hosts a dedicated resource page on behalf of the NRCSG and includes valuable links to training to help retail workers de-escalate threatening situations.DE-ESCALATION TRAINING (brc.org.uk)

The Home Office collects and publishes data on crime affecting commercial premises as part of the Commercial Victimisation Survey, which was last published in May 2023 and is available at:

https://www.gov.uk/government/statistics/crime-against-businesses-findings-from-the-2022-commercial-victimisation-survey

This includes data on the proportion of premises which experienced a physical assault on their staff, and the responses of the police to reports of crime from commercial premises.

These data provide us with a good understanding of the prevalence to crime against retail premises. The Home Office does not hold data on the number of incidents of retail crime and as such it is not possible to calculate a proportion of retail crime incidents that were attended by the police. The Home Office also holds no information on the number of cases where CCTV or body cam evidence were collected.

Police forces across England and Wales have recently committed to pursuing any available evidence where there is a reasonable chance it could lead them to catching a perpetrator and solving a crime. For retail crime this could include reviewing CCTV evidence to identify suspects or using the Police National Database for facial searches where appropriate to do so.

I encourage the innovative use of new technology including facial recognition, where legal and appropriate. It is for individual retailers to decide what tools to use to prevent retail crime.

Operational decisions will always be a matter for individual police chiefs and their force. This Government has given the police more resources to deal with crimes, including retail crime, and, thanks to our successful uplift programme through which we recruited over 20,000 additional officers, we now have a record number of officers across forces in England and Wales. The specific data requested is not held centrally.


Written Question
Retail Trade: Crimes of Violence
Tuesday 19th September 2023

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many and what proportion of cases of physical assault against (a) retail staff and (b) members of the public in a retail outlet were attended to by the police in the last 12 months.

Answered by Chris Philp - Minister of State (Home Office)

Retail crime of any form, including violence and abuse, is not acceptable, and the Government takes this issue very seriously.

The Government has legislated to introduce a statutory aggravating factor for assault against any public facing worker via section 156 of the Police Crime Sentencing and Courts Act 2022. The statutory aggravating factor applies in cases of assault where an offence is committed against those performing a public duty or providing a service to the public and ensures the courts treat the public-facing nature of a victim’s role as an aggravating factor when considering the sentence for an offence.

The Home Office works closely with retailers and trade organisations, including USDAW, and police partners via the National Retail Crime Steering Group (NRCSG) to ensure that the response to crimes affecting the retail sector is as robust as it can be.

On a national level, the Home Office works closely with the police-led National Business Crime Centre (NBCC) to understand the crimes affecting businesses and help ensure businesses and police are working effectively together. The Home Office is committed to working closely with the NBCC on all aspects of business crime and has provided funding to assist with their online retail crime hub which holds vital resource assets for the retail sector, including training packages. Shopworker Videos (nbcc.police.uk)

Further training is available on the British Retail Consortium website, which hosts a dedicated resource page on behalf of the NRCSG and includes valuable links to training to help retail workers de-escalate threatening situations.DE-ESCALATION TRAINING (brc.org.uk)

The Home Office collects and publishes data on crime affecting commercial premises as part of the Commercial Victimisation Survey, which was last published in May 2023 and is available at:

https://www.gov.uk/government/statistics/crime-against-businesses-findings-from-the-2022-commercial-victimisation-survey

This includes data on the proportion of premises which experienced a physical assault on their staff, and the responses of the police to reports of crime from commercial premises.

These data provide us with a good understanding of the prevalence to crime against retail premises. The Home Office does not hold data on the number of incidents of retail crime and as such it is not possible to calculate a proportion of retail crime incidents that were attended by the police. The Home Office also holds no information on the number of cases where CCTV or body cam evidence were collected.

Police forces across England and Wales have recently committed to pursuing any available evidence where there is a reasonable chance it could lead them to catching a perpetrator and solving a crime. For retail crime this could include reviewing CCTV evidence to identify suspects or using the Police National Database for facial searches where appropriate to do so.

I encourage the innovative use of new technology including facial recognition, where legal and appropriate. It is for individual retailers to decide what tools to use to prevent retail crime.

Operational decisions will always be a matter for individual police chiefs and their force. This Government has given the police more resources to deal with crimes, including retail crime, and, thanks to our successful uplift programme through which we recruited over 20,000 additional officers, we now have a record number of officers across forces in England and Wales. The specific data requested is not held centrally.


Departmental Publication (News and Communications)
Foreign, Commonwealth & Development Office

Mar. 07 2024

Source Page: Ukrainian women continue to stand up against Russian aggression and speak up for justice and peace: UK statement to the OSCE
Document: Ukrainian women continue to stand up against Russian aggression and speak up for justice and peace: UK statement to the OSCE (webpage)

Found: courage to document the horrific atrocities Russian Forces have committed against them, including sexual violence


Deposited Papers
Home Office

Feb. 18 2008

Source Page: Saving Lives. Reducing Harm. Protecting the Public. An Action Plan for Tackling Violence 2008-11. 63 p.
Document: DEP2008-0436.pdf (PDF)

Found: An Action Plan for Tackling Violence 2008-11. 63 p.