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Written Question
Carer's Allowance: Overpayments
Wednesday 24th April 2024

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to paragraph 3.18 of the National Audit Office report entitled Investigation into overpayments of Carer’s Allowance, published on 26 April 2019, what changes were made to the business rules of the Verify Earnings and Pensions Service that revised downwards the number of alerts that were forecast to be generated from 380,000 to 75,000.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

A review of rules has provided a streamlined approach to the identification of VEP rules, enabling alignment with the latest HMRC data that feeds into DWP Real Time Earnings (RTE) system.

Examples of improvements include benefit specific rules, such as details of fluctuations in income, one off payments and irregular payments revision.

The Department is constantly reviewing available resources against priorities.


Scottish Government Publication (Impact assessment)
Social Security Directorate

Sep. 04 2023

Source Page: Carer Support Payment: fairer Scotland duty assessment - summary
Document: Carer Support Payment: Fairer Scotland Duty Assessment - summary (PDF)

Found: Double payment s of Carer's Allowance Supplement were made in June 2020 and December 2021 in light of


Scottish Parliament Select Committee
Submission from the Carers Scotland, 30 August 2023
Carers Scotland - Written Submission Carer Support Payment Regulations

Correspondence Aug. 30 2023

Committee: Social Justice and Social Security Committee

Found: The Carer's Assistance (Carer Support Payment) (Scotland) Regulations 2023 – submission from Carers


Deposited Papers
Department for Work and Pensions

Jun. 26 2023

Source Page: I. Benefit and pension rates 2023/2024 [Revised]. 14p. II. Letter dated 19/0/2023 from Guy Opperman MP to the Deposited Papers Clerk regarding the revised table of benefit and pension rates for deposit in the House Libraries. 1p. [Previous table DEP2022-0900]
Document: 23.06.19_table_of_rates.pdf (PDF)

Found: thereof, above or between the amount of capital disregarded and any capital upper limit applicable CARER'S


Scottish Government Publication (Impact assessment)
Social Security Directorate

Sep. 05 2023

Source Page: Carer Support Payment: equality impact assessment
Document: Carer Support Payment: Equality Impact Assessment (PDF)

Found: They also make provision to transfer the awards of these i ndividuals from Carer's Allowance to Carer


Scottish Government Publication (Impact assessment)
Social Security Directorate

Sep. 05 2023

Source Page: Carer Support Payment: child rights and wellbeing impact assessment
Document: Carer Support Payment: Child Rights and Wellbeing Impact Assessment (PDF)

Found: They also make provision to transfer the awards of these individuals from Carer's Allowance to Carer


Departmental Publication (Statistics)
Department for Work and Pensions

Mar. 21 2024

Source Page: Family Resources Survey Transformation: integrating administrative data into the FRS
Document: Family Resources Survey Transformation: integrating administrative data into the FRS (PDF)

Found: 2 800 2 1,420 3 -44 Carer's Allowance 1 800 2 950 2 -16 Employment and Support Allowanc 2 1,100 2 1,660


Scottish Government Publication (Impact assessment)
Social Security Directorate

Sep. 04 2023

Source Page: Carer Support Payment: business and regulatory impact assessment
Document: Carer Support Payment: Business and Regulatory Impact Assessment (PDF)

Found: administration of social security in Scotland and makes provision for operational functions such as managing overpayments


Written Question
Carer's Allowance: Overpayments
Monday 27th February 2023

Asked by: Margaret Greenwood (Labour - Wirral West)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many debts of overpayments of Carer's Allowance his Department was seeking to recover in value brackets (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) over £20,000 as of 1 February 2023.

Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)

Table 1 details the number of live Carer’s Allowance overpayments the department is seeking to recover, by the value brackets requested, as of 1st February 2023.

Overpayment Value

Volume of Overpayments

£0.01 - £500

55,010

£500.01 - £1,000

50,753

£1,000.01 - £5,000

27,761

£5,000.01 - £20,000

11,773

Over £20,000

270

Total

145,567

Table 1 - Note: Data is for England, Wales and Scotland only, and represents overpayments held with balances greater than £0.00.

Table 2 details the number of overpayments of Carer’s Allowance for the last available year (2022/23) where the reason for overpayment was recorded as earnings over the Carer’s Allowance limit. The actual amount of earnings received is not captured. The bandwidths used therefore relate to the amount overpaid.

Overpayment Value

Number of overpayments (2022/23)

£0.01 - £500

7,121

£500.01 - £1,000

7,271

£1,000.01 - £5,000

11,476

£5,000.01 - £20,000

835

Over £20,000

36

Total

26,739

Table 2 - Note: Data includes devolved overpayments from Scotland but excludes Northern Ireland.

Table 3 details the number of overpayments of Carer’s Allowance there have been in relation to the earnings conditions for the past 5 years.

Going further back, the data excludes overpayments fully repaid – details of which are archived after 14 months and fully deleted after 7 years, which does not allow for a true figure to be calculated. Data includes devolved overpayments from Scotland.

Financial Years

Volume of Overpayments

2018/19

25,761

2019/20

39,502

2020/21

19,742

2021/22

35,965

2022/23

26,739

Total

186,268

Table 3


Scottish Parliament Select Committee
Response to formal scrutiny report from Scottish Commission for Social Security, 4 September 2023
Cabinet Secretary for Social Justice Carer's Assistance (Carer Support Payment) (Scotland) Regulations 2023

Correspondence Sep. 04 2023

Committee: Social Justice and Social Security Committee

Found: Cabinet Secretary for Social Justice Carer's Assistance (Carer Support Payment) (Scotland) Regulations