Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the potential impact on the educational attainment of young adult carers aged 16 to 24 of the eligibility criteria for carer's allowance that a person must not be studying for 21 hours or more.
Answered by Mims Davies - Shadow Minister for Women and Equalities
The Department for Work and Pensions does not hold information on the educational attainment of young adult carers.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments of Carer’s Allowance there have been in relation to the earnings conditions in each of the last three years.
Answered by Paul Maynard
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Financial Year | 2021/22 | 2022/23 | 2023/24 |
Volume of Carer’s Allowance (CA) Debts | 36.1k | 30.7k | 34.5k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Ruth Jones (Labour - Newport West and Islwyn)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he has made an assessment of the potential benefits to carers in Newport West of increasing the Carer's Allowance to £93 a week.
Answered by Mims Davies - Shadow Minister for Women and Equalities
This Government continues to protect the value of benefits paid to carers whilst also spending record amounts in real terms.
The level of Carer’s Allowance is protected by uprating it each April in line with inflation as measured by the CPI for the previous September. The purpose of benefit uprating is to ensure that the value of benefits stays in line with the general level of prices. From April 2024, the Carer’s Allowance payment was increased to £81.90. Since 2010, the rate of Carer’s Allowance has increased from £53.90 to £81.90 a week, providing an additional £1,500 a year for carers.
Real terms expenditure on Carer’s Allowance in 2024/25 is forecast to be £4.1 billion. Between 2024/25 and 2028/29 real terms expenditure on Carer’s Allowance is forecast to rise by 12% - around £500 million. By 2028/29, the Government is forecast to spend just over £4.5 billion a year on Carer’s Allowance.
As well as Carer’s Allowance, carers have access to the full range of social security benefits. For example, carers on Universal Credit can receive around an additional £2,400 a year through the Carer Element.
Asked by: Martyn Day (Scottish National Party - Linlithgow and East Falkirk)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the highest value overpayment has been for Carer’s Allowance in the (a) 2021-22, (b) 2022-23 and (c) 2023-24 financial years.
Answered by Paul Maynard
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.
Where overpayments do occur due to not being entitled to the benefit, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents just 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below. To avoid potentially disclosing personal information, we have bucketed the values requested.
Highest Value Carer’s Allowance Overpayment | 2021/22 | 2022/23 | 2023/24 |
Total | £60-70k | £30-40k | £40-50k |
The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Note that the values represent the original overpayment amount when raised on Debt Manager. As the year relates to when the overpayment was raised as a debt for recovery, it does not necessarily relate to the period as to when benefit was overpaid. The overpayments above all span periods of many years.
Note that the data provided is for all categories of overpayment. It is not necessarily the case that these overpayments arose due to claimants breaching the earnings limit.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what estimate he has made of the (a) average and (b) maximum amount of waiting time when contacting the Carer's Allowance Unit by telephone.
Answered by Mims Davies - Shadow Minister for Women and Equalities
Telephony is our customers’ primary channel to contact us. We continually assess the number of calls we are receiving and the associated waiting times, deploying resources accordingly to support service levels wherever this is possible.
Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments of carer’s allowance of (a) £0.01 - £500, (b) £500.01 - £1,000, (c) £1,000.01 - £5,000, (d) £5,000.01 - £20,000 and (e) more than £20,000 were made in the (i) 2021-22, (ii) 2022-23 and (iii) 2023-24 financial years.
Answered by Paul Maynard
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award. For Carer’s Allowance, eligibility is partly dependent upon claimants earning £151 or less a week after tax, National Insurance and allowable expenses.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. However, we seek to do so without causing excessive hardship. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
Our most recent statistics show that Carer's Allowance overpayments relating to earnings/employment represents 2.1% of our £3.3bn Carer’s Allowance expenditure.
The information requested has been provided in the table below.
Carer’s Allowance Debt Value Grouping | 2021/22 | 2022/23 | 2023/24 |
£0.01 - £500.00 | 26.4k | 20.3k | 28.0k |
£500.01 - £1000.00 | 12.2k | 11.4k | 11.9k |
£1000.01 - £5000.00 | 18.4k | 16.4k | 18.6k |
£5000.01 - £20,000.00 | 2.9k | 1.3k | 1.3k |
Over £20,000.00 | 0.1k | 0.1k | 0.0k |
Total | 60.1k | 49.5k | 59.9k |
The above data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Caroline Lucas (Green Party - Brighton, Pavilion)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many overpayments his Department is seeking to recover for Carer’s Allowance due to (a) breaches to the earnings limit, (b) exceeding the limit for breaks from caring role in a given period, (c) not caring for 35 hours per week ,(d) other, (e) a combination of reasons and (f) overall.
Answered by Paul Maynard
We recognise the significant contribution of carers to supporting those most in need, which is why we have increased Carer's Allowance by almost £1,500 since 2010.
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.
Where overpayments do occur, the Department has a duty to the taxpayer to protect public funds and to ask for money to be paid back. We remain committed to working with anyone who is struggling with their repayment terms and will always look to negotiate sustainable and affordable repayment plans.
The information requested has been provided in the table below.
Carer’s Allowance overpayment reason | Volume of overpayments as at 25 April 2024 |
Earnings over CA Limit | 107.6k |
Break in care | 3.6k |
Ceased to care/ Not Caring from Outset | 23.2k |
Other | 18.9k |
Total | 153.3k |
Note that the overpayment reasons for which you have requested breakdowns do not directly align with our Debt Manager system’s overpayment categories. We have provided the reasons which most closely reflect those requested. We are unable to provide data for overpayments caused by “a combination of reasons”, as this is not a category available/ recorded by DWP. Overpayments with values of £0.00 have been excluded. Data is taken as a snapshot as at 25 April 2024 and the figures have been rounded to the nearest hundred.
The data has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics.
Asked by: Jessica Morden (Labour - Newport East)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people received fines for overpayment of Carer's Allowance in (a) 2020, (b) 2021, (c) 2022, (d) 2023 and (e) as of 1 April 2024; and what was the total amount of these fines.
Answered by Paul Maynard
Claimants have a responsibility to ensure they are entitled to benefits they claim and to inform the DWP of any changes in their circumstances that could impact their award.
Overpayments occur when an individual receives a payment they are not entitled to. The fines imposed by DWP for overpayments vary depending on the circumstances of the overpayment.
Administrative Penalties may be offered by the fraud investigator as an alternative to a prosecution in certain cases where there has been benefit fraud or attempted benefit fraud.
The table below provides the volume and value of Administrative Penalties accepted due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Administrative Penalties | Value |
2020/21 | 64 | £114.4k |
2021/22 | 43 | £80.2k |
2022/23 | 43 | £81.3k |
2023/24 | 75 | £140.8k |
For cases of claimant error, a £50 Civil Penalty may be imposed by DWP where an individual incurs an overpayment as a result of failing to provide accurate information and have not taken reasonable steps to correct the error.
The table below provides the volume and value of Civil Penalties given due to an overpayment of Carer’s Allowance, by financial year.
Financial Years | Volume of Civil Penalties | Value |
2020/21 | 14.9k | £0.747m |
2021/22 | 26.3k | £1.309m |
2022/23 | 24.8k | £1.241m |
2023/24 | 30.1k | £1.506m |
Note that our latest figures show there are approximately 1.4 million people claiming Carer’s Allowance.
The data provided for this response is for the volume of penalties, and it is important to note that individuals can receive more than one penalty.
Data been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. Our analysis has not captured a small but unknown number of penalties that are logged as debts in their own right on the debt MI system. Our understanding is that this approach is rarely used for Carer’s Allowance.
More information about DWP penalties policy can be found here: Penalties policy: in respect of social security fraud and error - GOV.UK (www.gov.uk)
Asked by: Stephen Timms (Labour - East Ham)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of people who claimed Carer's Allowance also claimed a Personal Independence Payment in the past 12 months.
Answered by Mims Davies - Shadow Minister for Women and Equalities
This information is only available at disproportionate cost to The Department for Work & Pensions as the Department does not have a business requirement for this information to be retained.
Asked by: Caroline Lucas (Green Party - Brighton, Pavilion)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many alerts from the Verified Earnings and Pensions service informing his Department of carers’ earnings information were (a) passed and (b) not passed on to carers in each of the last five years; and whether he has made an assessment of the effectiveness of VEPs in preventing large value overpayments for Carer's Allowance.
Answered by Paul Maynard
Rounded | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 |
The number of CA cases identified through the VEP system | 91,000 | 73,000 | 96,000 | 107,000 | 67,000 |
The number of cases reviewed by CA | 35,000 | 38,000 | 46,000 | 50,000 | 35,000 |
Overpayments are recoverable from the Carer where there is evidence that the Carer failed to timeously inform the Department of changes in circumstances. The annual benefit uprating letter issued highlights the need to report changes such and changes in earnings. The Department also uses data from HMRC to indicate where the customer may have had a change in income and failed to inform us.
The Department also takes steps to avoid large scale overpayments that are not recoverable. This includes managing workloads at appropriate levels so changes in circumstance are processed timeously.
Caveats